SUMMARY:

• Has as been serving the Utility Oil & Gas, Manufacturing Petro Chemical, industry since years) and has worked on SAP Business Transformation Projects since 1998 and has been actively involved in SAP Implementation projects since 2004.
• Has a breadth of industry experience focusing mainly on business improvement through technology and best practices within the Customer centric Utility Business.
• Over 5 years strong experience in the SAP functional and technical areas of SAP - ISU and FI-CA which covers Configuration, Data Migration, and Interfacing between SAP / 3rd party Applications and Software Development & Enhancements.
• Has the skill of Organizational Change Management (OCM) methodologies to address process related issues during the project realization.
• Expertise in Data migration of master data (EMIGALL), and transaction data using LSMW, CATT and BDC
• Expertise of creating user reports through SQVI and Info-sets.
• Good skills and have trained end users, Super users both for consultants externally & internally during the projects.
• Good client relation management, team leading, presentation, documentation, user along with support and excellent knowledge transfer skills.
• Excellent interpersonal skills with proven ability to converse, ability to adapt easily to new environment of diverse socio-economic and cultural background.
• Excellent Oral and Written communication skills and has published an international paper on energy conservation which was presented at the International Seminar in 2004 at Katmandu, Nepal.
• Successful implementations of VAT changes in UK at Centrica (British Gas), applicable from 01.12.208 for next 12 months.

TECHNICAL SKILLS:

Technology and Tools: SAP R/3 Rel 4.72 FI - CA Payments, Returns, Refunds, Payments Scheme, Installment Plan, Security Deposit, Interest calculation, Write-Offs, Dunning, collection agency, contact management, etc. In-depth knowledge on ISU Billing & Invoicing, Device management, CRM and EMIGALL used for migration of legacy data. Integration with FI-GL, FICA-SD and FICA-FM, FICA-CRM, PS, FICA- GL & CO ABAP Debugging, and Other knowledge of SOA

Tools: ASAP Methodology, Solution manager.

Support Tools: Service center, HPov, MQC

Other Tools: MS Project, MS Power Point

PROFESSIONAL EXPERIENCE:

Confidential

SAP ISU FICA Solution Architect

Responsibilities:

• Involved in understanding client RFP and prepare solution approach for scope of the Project, recommending the automation process approach enabling the bottom line growth and efficiency, with reduces efforts for FI- CA (contract accounting) functional
• Addressing the questions raised by client during the conference on the approach
• Involved in understanding client RFP and prepare questionnaire for scope of the Project, estimating resource hours for FI-CA, ISU modules functional
• Activities onshore and Offshore model for implementation
• Accessing the various interfaces for ISU and FI CA and its feasibility for the solution approach
• Understand client RFP and prepare questionnaire for scope of the projectEstimating Resource hours functional and as well technical for
• Implementation Project, Preparing, Presentation for ISU, FI CA module and
• Capabilities handling the projects.

Environment: ISU- SAP 4.72

Confidential

SAP Lead Consultant

Responsibilities:

• Primary technologies used: SAP 4.7X2 Modules FI CA, ISU- Billing & Invoicing, ISU- Device Management, FICO: GL, PCA,CCA, COPA XI, CRM, & Interfaces to external systems
• Providing post go-live warranty support and IS support to Beacon project. As part of this role involves handling defects, Change request, Process re-design, configuration issues and maintenance releases. Business process scope includes Payments lots, payment run, returns, installment plans, payment scheme, UK Inbound & out bound interfaces, Correspondence, Dunning, collection agency, Integration with FIGL.
• Interfaces includes - EBS, Internet payments EFT BACS, direct debit setup AUDDIS, ADDACS, AWACS, returns ARUDD, BACS payments (Faster Payment services), cheque payments and card payments. Correspondence to print center and Collection agency.
• Reconciliation of data between in FICA- GL and integration of FICA- CRM
• Customization of return and payment process during the re-design requirement.
• Providing impact assessment for new Change Request’s & Emergency Change Request’s for new functionalities and re-design.
• Closely working with management and users in resolving critical issues of payment scheme, DD and Conducting workshops with business users to address its smooth re-implementation.
• Fixing issues related to Direct Debit, Payment Scheme reassessment and other processes issues which are the core processes of UK impacting 80% of client’s revenues.
• Proposing the solution of re-design for clearing rule and variants, and dunning groups for corporate customers.
• Carrying out pipe cleaning activities during the client refresh so as to ensure that all Finance Master data settings and configurations are in place
• Addressed challenging issues which were critical to business like reconciliation of data FICA-GL, COPA Report where Data is capture from FICA. Other report includes VAT, Write-off and Debt (ageing) reports.
• Issues includes all change related HPOV tickets, error fixing, configuration changes, customized program modifications according to re-design needs.
• As onsite-offshore model co-ordinating activities with technical team and other team members for addressing the support issues within the SLA.
• Developing new functional spec’s for new Change requests, coordinating with technical team to complete the object on time.
• Updating changes to the Functional specification and upload into Solution manager.
• Successfully implemented the new reduced VAT rates, as per the new policy of UK that went live on 01.12.2008 for next 12 months.

Environment: ISU- SAP 4.72, HPOV

Confidential

SAP FICA CRM Consultant

Responsibilities:

• Primary technologies used: SAP 4.7X2 Modules FI CA, ISU- Billing & Invoicing, ISU- Device Management, FICO: GL, PCA,CCA, COPA XI, CRM, BW & Interfaces to external systems
• Direct debit Variable & Fixed DD setup, payment using credit card, payment run, BACS payments, Credit score, Payment scheme, instalment plans, Refunds, Dunning and correspondace, Work flow
• Using XI and FTP tool for addressing the interfaces related to payments, DD and returns through industry files and Idoc’s.
• Co ordination with technical consultnt for development work or changes in the program and enhancements.
• Indepth knowledge of Billing/Invoicing, metering and other basic sub modules of SAP ISU, CRM, XI, BW and Data Migration Work Bench (EMIGALL).
• Testing of FICA processed - Payment, Returns, Payment Scheme, Dunnning, Correspondance, Refunds and work flow.
• Using CRM for addressing the customer activities via CIC0 for performing various ISU and FICA activities by creating activity transactions.
• Developing and updating functional specification for new development interfaces, reports and correspondances letters and uploading them using Solution Manager
• Guiding the users in executing the User Acceptance testing scripts
• Pipe Cleaning test in test clients before the start of testing to ensure that all Finance Master data settings and configurations are in place
• Development of sub system test scripts Preparation of FICA and CRM Integration test scripts.
• Quality review of test script & test results and getting acceptance sign off from business process owners
• Documentation of subsystem testing results (Interface testing) and unit testing results, sent to quality review and finally sent to Testing team for getting sign off.
• Preparation of the FICA and CRM Integration test scripts
• Executing the test cases within the specified time and managing the defects raised in Mercury Quality Center tool (defect fixing withing SLA).
• Development of user material related to FICA process and CRM activities.
• Providing Knowledge Transfer to new joinees in the project, project requirement, business process.

Environment: SAP ISU 4.72, Mercury Quality Center

Confidential

SAP FICA Senior Consultant

Responsibilities:

• Primary technologies used: SAP 4.7X2 Modules FICO: GL, PCA,CCA, COPA, FI-CA (Contratc Accounting), Billing & Invoicing, Device Management, Project system and Funds Management.
• Implemented the entire lifecycle through from Project Preparation, Business Blueprint, Realization, Final Preparation and Go-live Support
• Implemented Organizational Change Management (OCM) process as lead and helped to design organizational process for software development and testing to attain customer satisfaction.
• During the Blue Print phase mapped all the process related to ISU and FICA and prepared the bluprint document for the contract accounting processes as a deliverable.
• For the realisation phase mapped the processes and the gaps for identifying the end to end solution.
• Configured the FICA processes - payment lots, electronic payments, Direct Debits, Dunning and correspondances, Interest calculation, write-offs, returns Customer contacts, Security deposits, Clearing variants and other ISU integrations
• Configuration includes integration of FICA-GL, FICA-FM, FICA-SD, and controlling
• Designed and configured settings for CIC with customization for Component Profile and SAP Phone settings
• Functional / Technical design and specification of the interfaces used for payment transfer, Customer registrations, Outbound Customer Invoice, Inbound and Outbound File.
• During the final preparation and testing phase guiding the users in executing the User Acceptance testing scripts.
• Data Migration done using the ISU Migration Workbenck for migrating legacy data from Source Systems to SAP ISU 4.72 target system using standard programs for G/L Accounts, Customer Master and transactional data.
• Hlping the core users in through various processes in the train the trainer process and providing the document for every FICA process.
• Handling erros during the testing and fixing the defects within agreed time.
• During and after successful go-live of the project helping the core users in resolving the issues as per SLA and successful hand over of the knowledge through KT approach for FICA and ISU processes.
• Support phase went successful with very high customer appreciation across the enterprise.

Environment: SAP ISU 4.72

Confidential

SAP ISU FICA Consultant 

Responsibilities:

• Primary technologies used: SAP 4.71 Modules FICO: GL, PCA, CCA, COPA, FI-CA (Contratc Accounting), Billing & Invoicing, Device Management. ISU-CCS
• Configure processes for major aspects of security deposits, interest calculation, payment lot, returns, clearing variants, write-offs, dunning.
• As a part of enhancements and custom development functional helped in delivering report for Tax reporting, Debt reporting based on business specifications.
• Prepared the functional specifications for reports involved with as a deliverable.
• Guiding the users in executing the User Acceptance testing scripts and getting the user approval as per designed.
• Member of the core group involved in studying new developments in SAP FICA components and conducting the s as a train the trainer processes.
• Preparing the documents and providing the manuals as a deliverables.
• Preparing the configuration manual and updating the changes in the functional specifications.

Environment: SAP 4.7 ISU

Confidential

Project Manager

Responsibilities:

• Modeling and analyzing gas and power scenario in India till 2012 and projecting the strategy of energy distribution in Gujarat State for GSEG.
• Designing & developing the plan for financial approval of the 1000MW of power plant. Plan designed with efficient planning of generating the energy @ Rs1.8/unit that is competitive for the power generation Industry.
• As a Business Analyst in energy sector, was involved in Project Planning & Scheduling for optimum plant throughput, Process Monitoring & Control to ensure safe and trouble free operation. Also involved in effective utilization of energy by designing the strategy of distribution control. Projection of energy saving could suggest the recommendation of more than 20% energy saving. Resource planning for effective resource utilization & load distribution, Work Order Planning / Scheduling for manpower allocation and
• Failure Analysis. Also undertook the job involved project conceptualization, follow up & supervision of all design engineering activities, project planning, monitoring & control, handling of techno-commercial aspects such as materials planning & co-ordination with third parties.

Confidential

Research Analyst

Responsibilities:

• As a Research Analyst was looking after the Energy sector and publishing the investment ideas which help the investors to take proper decisions where risks are involved.
• Analyzing Oil & Gas, Petrochemical sectors along with developing the strategy for the sectors. Making the P/L Statements, Cash Flow statements, Balance sheets for the Oil & Gas companies and developing the valuation models form the projected scenarios. Keeping track of the world Oil & Gas markets and the various upcoming projects in this sector.

Confidential

Assistant Manager

Responsibilities:

• As Asst Manager was involved in Production Planning & Scheduling for optimum plant throughput, Process Monitoring & Control to ensure safe and trouble free operation, Resource Planning for effective resource utilization & load distribution. Was involved in the ERP (SAP R/3) activities, working as a team member for Production Planning.
• Work Order Planning / Scheduling for manpower allocation and Failure Analysis. Individual responsibility for day - to-day operations, production planning and management of the plant, starting from raw materials to the finished products. Evaluation of plant capacities, Process engineering for capacity improvement

Confidential

Production Engineer

Responsibilities:

• As an Engineer was working for the continuous polymerisation (CP) technology was involved in Production Planning & Scheduling for optimum plant throughput, Process Monitoring & Control to ensure safe and trouble free operation
• Resource Planning for effective resource utilization & load distribution, Work Order Planning / Scheduling for manpower allocation and Failure Analysis. Also undertook the construction & commissioning of 2 Polyester Plants (CP) 240 TPD and 300
• TPD each, in which the job involved project conceptualization, follow up & supervision of all design engineering activities, project planning, monitoring & control, handling of techno-commercial aspects such as purchasing, materials planning & co-ordination with third parties.