SUMMARY:

• More than 10 years of hands on experience in SAP practice in the role of SAP Functional Consultant in Sales & Distribution (SAP - SD)/ Quote/Order-to-Cash (SD-OTC)
• My competence encompasses comprehensive configuration, integration and development of different modules and interfacing external systems and applications as well as architecting solutions for 8 different clients in industries like Manufacturing, Bio-tech, Airlines, Cement, and Chemical across 5 countries to meet business need with customer focus.
• Have the ability to manage and solve multiple complex challenges and to provide appropriate strategies, processes, tools and tactical support with timely end-to-end operational solutions including knowledge transfer in collaboration with the stakeholders ensuring that SLA’s are met and are implemented to improve SAP service delivery.
• SAP Certified SD ECC 6.0 (C TSCM62 60) and Currently preparing for SAP S/4 HANA
• 3 full life cycle implementations from blueprinting to post-implementation support - Custom development, issue resolution and end user . Process improvement using ASAP & AGILE Methodology
• Experience in 5+ Production Support/Maintenance, Upgrades, Rollouts, Testing and Demos to stake-holders
• Extensive experience in collecting requirements, analysis, designing, implementation and managing the development of custom solutions to meet client requirement in addition to vanilla SAP
• Configuration of all aspects of Sales and Distribution module which includes but not limited to pricing, contract creation, order fulfillment, output/ partner/ text determination, inter-company, document types, copy control, commissions, automatic and manual rebates, sales deals, sales promotions, material determination, third party orders, user exits, customizing screens, authorizations, revenue recognition, Sales BOM, Condition, Price List
• Logistics Execution activities like delivery processing, shipment, picking, packing, automatic batch, shipping point, delivery scheduling, batch management, serialization, customer returns and storage location determination
• Configuration ofBillingDocuments for order & delivery related billing and integrating billing to Accounting and Controlling. Customization of the billing dates as per the billing plans - milestone billing and periodic billing.
• Integration experience includes MM/WM Modules, CO-PA, Credit/Risk Management (Dynamic & Static), Taxes
• SD/FI Integration: Revenue account determination, G/L accounts, accounts keys
• Custom Objects include RICEFW which ranges from simple user exits to full blown custom modules (Metal accounting developed for a client dealing with precious metals)
• Proficient indebugging ABAP Codes and user-exits and also writing Pseudo Codes and EDI
• Creation of automated Test Scripts for testing in HPQC. Used SAP SolMAN, Remedy Force for Change/Incident Management. Updated and maintained Master data using LSMW & MASS
• Preparation ofdataflow diagramfor business processes from URS to be included in Functional Specification and also review of Technical Specification created by Technical team. Business Process Procedure documents.
• A liaison and subject matter expert between technical teams and business owners for system updates, root cause analysis, and solution recommendations
• Integration of SAP with Third-party Party SAP Add-ons like ProcessWeaver & Revpro (for Revenue Recognition)
• Created placeholders for discounts, freight & list price in Pricing Structure for SAP Hybris related integration
• A creative person with strong logical, rational and analytical thinking for advocating change and enhancing in SAP
• Strong ability to describe and campaign for the new technical and functional concept to the concerned stakeholders
• Possess problem solving mindset to work on complex and ambiguous issues and arriving at solutions in collaboration with multiple stakeholders including global team
• Conscious to achieve target and have demonstrated experience with service delivery within the defined parameters
• Good communication, presentation and instructional skills for delivery of and knowledge transfer
• Ability to work in Teams with good interpersonal skills and ability to interact professionally with a diverse group, executives, managers and subject matter experts managing various technical and functional issues
• Ability to define goals and objectives, prioritize and achieve them and express them clearly to the stakeholders
• Knowledge of scrum methodology to deliver project effectively
• Can take total ownership of delivering solutions and value to multi-location-multi-scenario global users and stakeholders by leading projects end to end in a collaborative manner for overall benefit of business outcome
• Identify and explore opportunities for further improvements, sharing best practices,, knowledge transfer and mentor team members for enhanced performance
• Creative abilities of delving into minute details for root cause analysis of critical, complex and ambiguous issues to arrive at out of box solutions for the benefit of the Company
• Migration from legacy to new system and champion for seamless delivery leading to synergies in complex landscapes
• Reengineer & institutionalize system, functional specifications & systems integration with Hybris, EDI, B2B for solutions design
• Overall pricing strategy and waterfall analytics highlighting leakages and improve profitability
• Conceptualize & implement Fire Sale, Longtail and Global Price (GRP) in relationship to List Price and yearly exchange rate for the global business scenario
• Bring extensive in-depth hands on competence of over 10 years with 3 full life cycle implementation in SAP SD OTC
• Create enhanced functionality of price master upload which can be adapted to all pricing procedures and also adjusts itself to changes/additions to the Pricing Structure and key combinations automaticall9h

PROFESSIONAL EXPERIENCE:

Confidential, Portland, OR

Sr. Analyst & Functional Consultant

Responsibilities:

• Creating appropriate strategies, processes, tools and tactical support in SAP OTC for continuous business improvement including requirement gathering, process evaluation, design, configuration, testing, production, operation support and documentation
• Managing multiple complex challenges, identify basic causes, resolving and closure of cross functional issues and incidents on a day to basis in collaboration with all concerned stakeholders like Sales Operations, Marketing, Customer Service, Finance, and other business operatives including global user managers to drive value for end-to-end efficient and scalable IT Solutions
• Institutionalizing the Waterfall Metrics for pricing analytics to highlight leakages and impacts on profitability and also maintaining the waterfall for any change in business process
• Providing solutions for migration from manual to auto pricing to minimize errors
• Coordinating with the Global Functional, Technical and User Team for all pricing related strategies including customer returns, rebates and intercompany transactions
• Collaborating with all Functional and Support Lead to deliver continuous and smooth support for troubleshooting, debugging and resolving help requests to reduce and eradicate issues as per the SLAs
• Understand business needs and drive process improvement and provide support end-to-end for its impact on other business areas
• Preparing User Guides, and knowledge transfer to the functional and user group
• Building Functional Specifications to bring together both requirements and solution design
• Preparing scope, timelines and testing plans
• As part of SAP Team overhauled pricing strategy thereby substantially improving the profitability
• SPOC and coordinator for the Global Functional, Technical and User Team for all pricing related changes, implementation, and knowledge transfer
• Partnered with Cross Functional stake holders like Sales Operations, Marketing, Customer Service, Finance and other business operatives to drive value for efficient and scalable IT Solutions
• Institutionalized the Waterfall Metrics for pricing analytics to highlight leakages and impacts on profitability
• Conceptualized & implemented Fire Sale, Longtail and Global Price (GRP) in relationship to List Price and yearly exchange rate for the global business scenario
• Created an enhanced functionality of price master upload which can be adapted to all pricing procedures and also adjusts itself to changes/additions to the Pricing Structure and key combinations automatically
• Configured a palette of Sales Deals, Sales Promotions, Automatic and Manual rebates
• Activated and customized the Out of box SAP functionality for SAP Price List simulation V NLN
• Removed error in rounding in the net price which was a result of a division of net value by quantity (SAP Note)
• Harmonized the usage for Quotations, Free Goods, Invoice Correction, Credit/Debit Memo processes
• Provided a solution for migration from manual to auto pricing to minimize errors, however with room for auditable manual interventions to override pricing master errors or exceptional scenarios

Confidential, Menlo Park

Analyst III, Business Systems

Responsibilities:

• SAP OTC up gradation, process, application, delivery and maintenance across business groups in a logical and efficient manner
• Providing complete functional support to all stakeholders in migration to newer versions, implementation and knowledge transfer to the technical and user groups
• Creating auto systems like contract expiry & renewals, auto invoicing / auto e-mails to improve business processes and for rationalizing cost and time
• Identifying, analyzing and closing of issues and incidents within defined quality to meet the SLA in collaboration with all user, technical team and business groups
• Coordinating with functional and user team for continuous service delivery, and knowledge transfer
• Cost improvement through automation RMA for returnable Parts thereby ensuring 100% RMA creation and increase in FSE’s returning parts with required documentation by 30% and reduction in orphans by 30%
• Automated alerts for Contract Expiry & Renewals reducing missed payments by customers to almost Nil
• Created auto-Invoicing & auto-e-mail to customer resulting processing time from 2 mins to no manual intervention
• Coordinated with different Business User Groups to streamline the NPI (New Product Introduction) Process and Decommissioning process since Material Master is created using AGILE system
• Created an Upload & Download capability for Pricing thereby reducing time invested in monthly price uploads from 45 mins to 10 mins and also reducing the number of Pricing Condition Types from over 4 to 1
• Replicated Revenue Recognition using a combination of Condition Types, Sales BOM & Customizing for complex calculation of Allocation and Recognition between Material and Services
• Devised process for Auto Outputs for Pack List/Order & Quote Ack to minimize time spent on manual outputs

Confidential

Responsibilities:

• SAP SD full Implementation and complete support for go Go Live in multiple companies across global locations
• Demonstration to customers for green field projects and also additional functionalities to existing customers
• Mentoring fresh SAP SD consultants to make them ready for customer interaction
• Providing subject matter expertise and proof of concept for potential customers