Executive Summary | - Over 6 years of professional IT experience in SAP Basis Administration and Security
- Proficient in Installations and Upgrades of SAP R/3, SAP CRM4.0, SAP SRM 4.0, ECC 5.0, SAP BW 3.x, SAP Enterprise Portal EPP 6.0, NWDI, WAS Web Application Server 6.x with ABAP and Java stack, SAP XI, SAP APO 3.0, Live Cache, Database Administration, Performance Tuning, Kernel Upgrade, Non-Unicode to Unicode migration, User Administration, Spool Administration, Client Administration and having good troubleshooting skills.
- Extensively worked on SAP R/3, ECC, ME , CRM ,BW, APO and SAP Solution Manager
- Worked on SAP BW 7.3 upgrade by using Software Update Manager SUM tool
- Worked on SAP Test Data Migration Server TDMS installation and execution
- Experience in configuring deploying, implementing and upgrading Solution Manager 4.0.
- Experience in setting up SAP Daily System Monitoring using Solution Manager and CCMS.
- Installation of SCM 5.0 system with Live cache and Optimizer
- High degree of proficiency in Client administration including Import, Export Transport of clients.
- Performance tuning, System monitoring and Workload Analysis.
- Performed daily, weekly and monthly maintenance tasks of R/3 and Netweaver Components.
- Experience in CCMS, scheduling database backup, Homogeneous and Heterogeneous system copy, Archiving, Spool administration.
- Installed new SAP instances, applied snotes and fully document all procedures and policies.
- User administration including creating and managing users, profile generation and maintenance of user authorization roles.
- Worked extensively on Kernel Upgrade, installing Add-ons, update Support Packs and Patches, importing plug-in SPAM/SAINT .applying OSS notes Using SNOTE. Developer key registration, Object registration.
- Performed operating system, Database and SAP systems - health checks and performance tuning to ensure the stable, best possible response times for the users
- Spool Administration such as Importing printer device types, configuring printers and troubleshooting spool request, deleting old spool jobs, working with TemSe objects
- Responsible for system error detection procedures, database reorganization, and resolve problems with the operation of the SAP spool and background job systems
- Experience in administrating Operating Systems like UNIX and Windows, Database servers like Oracle,DB2 and SQL Server
- Worked on Industry Specific solution like IS-Media, IS-Retail and Auto
- Worked on setting up SAP systems on VMware virtualization environment
- Putting PDCA Plan, Do, Check, Act skills in practice for Continuous Process and Service Improvements
- Involved in SAP Implementation as well as Production Support projects
- Excellent team player and a good leader with the ability to work well in a team and also lead independently
| Technical Skills | - SAP: SAP ECC 6.0/5.0 SAP R/3 4.6C/4.7 NW 04 and NW04s, APO/SCM 3.0/4.0, BW 3.5,BI 7.0, EP 6.0/7.0, Web AS, TREX 5.4/6.1, XI 3.0, PI 3.0 SRM 7.0, SOLMAN, SAP ME , SAP MII, SAP TDMS 3.0
- Database: Oracle, MS SQL Server, DB2
- Operating system: HP-UX, AIX, Windows.
- Virtualization: VMware
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Professional Experience | Organization | Location | From | To | Designation | Infosys Limited | Houston, USA | Dec'07 | Till date | Basis Consultant | | Work Experience | Environment: SAP NW04 /NW04s, ECC 6.0, BI 7.0,XI 7.0,SCM 5.0, SRM, CRM,BIA, Solution Manager 7.0 EHP01, DB2, Oracle 10, HP-UX, AIX, Windows - Excellent understanding of the SAP technical architecture including web and application servers, databases, and underlying technologies
- Upgraded SAP Solution Manager systems stage system and production system from version 7.01 to 7.1
- Upgraded SAP ECC EHP4 to SAP ECC EHP6 , SAP TDMS 3.0 to SAP TDMS 4.0, SAP NW 7.0 EHP1 to SAP NW 7.3 EHP1
- Upgrade/patch Wily Introscope to supported version for Solution Manager 7.1 integration
- Configured SLD and completed the post processing steps for the Solution Manager 7.0.EHPackage 01.
- Responsible for APO/SCM system administration which included starting stopping and initializing of the Live Cache 7.1, Live Cache Administration, Live Cache Monitoring and Live Cache Management.
- Regularly involved in Performance monitoring and system monitoring of SCM landscape.
- Participated in structured troubleshooting of day-to-day problems using Performance Trace, Developer Trace, ABAP Short Dumps, System Trace, CCMS Alert Monitor and System Log Scheduling and Monitor Batch Jobs using Background Scheduler for ECC, BI, APO, CRM and XI systems.
- Applied Support Packages for both ABAP and Java EP, XI, APO and Solution Manager for the dual stack.
- SAP Test Data Migration Server installation and execution
- Conducted Knowledge transfer sessions for the Basis team for the heterogeneous and homogeneous migration phases and documented the entire technical procedure.
- Deployed and maintained SCA files and patches for AS JAVA Portal using JSPM and SDM.
- Administration of SDM server starting stopping and upgrading.
- Configured and maintained Transport Management System TMS including troubleshooting of erroneous transports.
- Worked in co-ordination with the OS team to setup and configure the new servers for upcoming projects.
- Application of ABAP, Kernel and JAVA support packages for ECC, BI,ME, MII, Solman,CRM and APO systems and implementing advanced corrections OSS notes in coordination with development team.
- Configured SAPCONNECT for Email alerts in the SAP systems SCOT .
- Worked on setting Memory Management parameters to tune for better performance
- Worked with the Unix team to setup the new servers on AIX platforms including file systems, JDK software's, sizing and backups
- Configured and tuned the java parameters including config tool and Visual admin in according to the new server and SID to bring up the JAVA engine of the dual stack.
- Worked on Planning and execution of system copies.
- Worked on Documentation of all training materials, policies and procedures
- Importing of support packages and plug-ins through SPAM/SAINT, resolving errors, checking all log files, using OSS notes and downloading required Patches for resolving problems as well as to keep system updated with the all latest releases.
- Performed daily administrative tasks such as Alert Monitoring, Scheduling periodic jobs, Background Processing, Buffer Monitoring, Database Monitoring, Short Dumps and System logs
- Installed APO, Live Cache and Optimizer in three system landscape and configured transport Management system STMS
- Configured Live Cache and upgraded Live Cache and COM objects for optimum performance monitored Live Cache, Optimizer, qRFC queues, and APO server.
- Went through full life cycle implementation of SAP, system landscape design, Instance design and optimization, performance tuning and load balancing
- Administration of BW server includes BW performance issues system and parameter settings, aggregates, partitioning, multi cubes BW Front-end setup, extraction load Plug-Ins
- Co-coordinating with Development and Functional teams for fixing issues.
- Worked in various third party tools like Vertex etc.
- Day today support activities like Printer Setup, Kernel Upgrade, Support Pack upgrade , ABAP dump analysis
- Worked extensively on system build/Refresh and was responsible for planning and execution of mock test, Dry run Cutover for the BASIS activities
- Basis support providing 24/7 on call rotation for production system.
| Position: SAP BASIS Consultant | Environment: R/3 4.7 Unicode and Non Unicode , ECC 6.0, BW 3.5 ,EP 6.0 ,Solution Manager 7.0, Oracle 10, Windows - Installed, implemented, and administered SAP BW 3.5. Involved in design, installation of NetWeaver 04, and post installation activities
- Planned the upgrade of R/3 4.7 system to ECC 6.0 system for application and development servers
- Configured TMS in a landscape, performed transports using STMS as well as 'tp' command from the OS level.
- Responsible for the Client strategy for the Development, Testing, Training and Production Systems.
- Performed daily health check for Production systems using various T-codes such as SM50,SM51 SM12, DB01, ST03, ST22, SM21, DB02, ST04, ST06, ST02, DB12, DB13 and some other related codes and procedures if needed.
- Application of kernel Support packs and latest spam/saint patches on the satellite systems for consistency at the solution manager system.
- Deploying support patches to J2EE engine using JSPM and SDM.
- Used BRTOOLS for various database tasks like Performance, table space management, archiving, backup and recovery, Configuration, jobs, alerts, diagnostics etc.
- Resolved daily security issues across multiple production and non-production instances.
- Configured Operation Modes, Managing System Profiles, and managing Logon Groups for load balancing
- Analyzed System errors, checked system backup logs, ABAP dumps, Lock Update entries
- Performed Spool Administration like configuring printers and trouble-shooting spool request, deleting old spool jobs for different landscapes
- Performed Data Archiving to reduce the amount of time and effort required for systems administration back-ups, client copy, upgrades, month-end processes
- Monitoring system with CCMS, Background job processing, Spool jobs, Spool and Queue administration
- Work on various third party tools like Vertex, tecklogic etc
- Client Administration: creating clients, client copy local and remote
- Creation of Users, Creation of Authorizations.
- Creation of Profiles Single Composite .
- Customizing the Login Parameters for security reasons like Password expiry, Restricted Passwords, Locking attempts, Executed regularly Authorization profile reconciliation
- Created customized templates for providing the authorizations to users, specific to their depts. and work activity.
- Analyzing the audit log report at regular intervals with expert mode for security reasons
- Responsible for 24x7 Production support
| Position: SAP BASIS Consultant Environment: SAP ECC 6.0 with EHP4 IS-Retail , SAP CRM 7.0, SAP GRC, SAP EP, SAP POSDM, SAP PI 7.1 Ehp1, SAP Solution Manger 7.0 Ehp1, SAP MDM, SAP IDM ,Oracle, Sql, Windows, AIX - Client interaction and onsite coordination
- Excellent understanding of the SAP technical architecture including web and application servers, databases, and underlying technologies
- Installation and configuration of High Availability Systems.
- Installation of SAP ECC 6.0,SAP BI,SAP CRM ,SAP Netweaver 7.0,SAP Solution Manager
- Post Installation configuration of ECC,BI, CRM, GRC, IDM and XI
- System Copies using Export Import.
- Applied SAP Support Packages and OSS Notes when available from SAP for relevant release and assisted functional team with testing.
- Performing Database Administration, Table space administration, adding data files, archive log, checking Oracle trace file and log file for troubleshooting.
- System performance monitoring: All activities like system response time, processes, Operating system related issues, memory-CPU, and utilization monitoring
- Recover Data file of Oracle Database using Backup Archive file when a Disk Crash occurs in the System.
- Enhancement Pack upgrades with Sol-man integration
- Oracle upgrade from 9.2.0 to 10.2.0.4
- Configuration of Adobe Document Services for Interactive forms generation.
- Responsible for delegation of work to all team members which includes call allocation and prioritization of work
| Position: SAP BASIS Consultant Environment: R/3 4.7 Unicode and Non Unicode , ECC 6.0, BW 3.5 ,EP 6.0 ,Solution Manager 7.0, Oracle 10, Windows - Performed BW upgrade from BW 3.5 to BI 7.0 Sandbox, Development, Quality and Production
- Configuration for the integration of SAP BW and EP.
- Worked on logon ticket for setting up single sign on SSO .
- Managed TMS: Configured TMS, connected systems to domains, import from development to production, quality, and acceptance to other systems as per user requirement.
- Performance monitoring and troubleshooting for Web AS for ABAP and JAVA.
- Oracle upgrade from 9.2.0 to 10.2.0.4
- Participated in structured troubleshooting of day-to-day problems using Performance Trace, Developer Trace, ABAP Short Dumps, System Trace, CCMS Alert Monitor and System Log Scheduling and Monitor Batch Jobs using Background Scheduler
- Searching OSS notes and applying the Notes as per instruction or where applicable.
- Monitored: managed archive logs, monitoring systems for its database growth, memory utilization, doing SAP health checks daily for its better performance.
- Performed Database Administration, Table space administration, adding data file, archive log, Checking trace file, and log file for trouble shooting, Generating Control scripts.
- Spool Administration: configuring printers, troubleshooting spool requests, deleting old spool jobs, working with TemSe objects.
- Configured operation modes, managed instance profile, managed logon groups for load balancing.
- Co-coordinating with Development and Functional teams for fixing issues.
- Communicated with costumer for best performance of the system in operation and Upgrade Meeting.
| Position: SAP BASIS Consultant | Environment: SAP ECC 6.0 with EHP4 IS-M , SAP Netweaver 7.0 IS-AMC , SAP BI 7.0,SAP CRM 7.0, SAP PI 7.0, SAP Solution Manager 7.0, RHEL, Windows Server 2003,Oracle - Client interaction and onsite coordination
- Installation of SAP ECC 6.0,SAP BI,SAP CRM ,SAP Netweaver 7.0,SAP Solution Manager
- Post Installation configuration of ECC,BI,CRM and Solution Manager
- NAE activation
- IS-AMC system configuration
- Enhancement Pack upgrades of industry specific
- Spool administration SAP LPD Printers configuration.
- Customizing the Login Parameters for security reasons like Password expiry, Restricted Passwords, Locking attempts, Executed regularly Authorization profile reconciliation
- Applied Add on installation using SAINT, ABAP Patches using SPAM, Deployed support patches to J2EE engine using JSPM
- Provide ongoing administration and support for SAP systems including SAP Patches, enhancement packs and OSS notes, performance monitoring and tuning
- Day to Day task also includes providing support and monitoring in Basis, security.
- Performed System Health Check on all the Application Servers and analyzed Data from System Logs, Database Logs, and ABAP Dumps for Run Time Errors, etc., to improve performance of the Systems according to the recommendation outlined in SAP Best Business Practice Document
- Responsible for monitoring CPU utilization, Swap space, memory utilization, disk space utilization, system logs, database growth, memory buffers, transaction logs, SAP buffers, update terminations, lock entries,
- background jobs, system availability, ABAP dumps, response times, etc.
- Managed roles using Profile generator PFCG , derived single/composite roles.
- Perform regular system audits to detect deviation of established procedures, role mapping and unauthorized system activity and report findings to management
- Involved in Post Go-Live production support and created production support documentation
- Handled 24x7 production support and on call duties, troubleshooting and other Basis technical tasks related to routine maintenance
| Position: SAP BASIS Consultant Environment: SAP ECC 5.0,SAP Solution Manager, Windows ,Oracle - Installation of SAP ECC 5.0 and SAP Solution Manager 7.0
- Post installation configuration of ECC and Solman
- Notes implementation and OSS connection opening.
- Resolving Performance Issues.
- Performance tuning of SAP servers.
- EWA configuration alert setup and monitoring
- Homogenous System copy
- Hardware sizing for the server
- Day to day SAP Application support and security administration of creating and deleting users and authorizations for development system clients.
- Helped with applying patches and plug-ins using SPAM and SAINT.
| Position: SAP BASIS Consultant Environment: SAPECC 6.0 EHP3, SAP Netweaver 2004s,EP 6.0 ,Solution Manager 7.0,SAP CRM DB2, AIX - Installations and upgrades, configuration and Administration of SAP ECC, SAP Netweaver4s, SAP CRM4.0 with J2EE, Solution Manager, TREX, ITS , SAP BW , Add-ins, support packages, upgrading Kernel.
- Configuring Operation Modes, Managing Instance Profile, managing Logon Groups for load balancing.
- Applied Support Packs , add-ons, OSS notes
- Performance analysis and memory/buffer management and kernel upgrade
- Monitor system logs, system dumps, work processes logs, system and security traces
- User Administration via CUA solution manager
- System Refresh
- Active in SAP Community Network Forums
- Solman EWA , MOPZ setup and monitoring
- Scheduling for Early Watch alert Service and applying the recommendations suggested by SAP, opening R/3 remote connection.
- User and Data Administration at Service Market place
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