Business Analyst Intern Core and Cloud Practice Resume Plano TX - Hire IT People

SUMMARY:

Actively looking for a full time role as a Business Analyst/ Consultant. Experienced IT Professional of 3 years; skilled in ERP, Technology Consulting, Business Analysis, Data Visualization & Analysis, Project Management, Risk Management and Customer Service with knowledge in Cloud & Telecommunication domain

TECHNICAL SKILLS:

SAP ERP: Process Integration (PI 7.1, PO 7.31), BASIS, SAP BI/BO, SAP CRM

Tools: SAP Solution Manager, HP Quality Center, BEx Analyzer, Crystal Reports, SAS 9.4, Tableau

Languages: C, C++, JavaScript and SQL

MS Office: Advanced MS Excel (Macros, Pivot Tables), MS Visio, MS Word, MS PowerPoint, MS SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Plano TX

Business Analyst Intern Core and Cloud Practice

Responsibilities:

Designed the internal Cloud & Internet of Things(IoT) website for the Engagement Practice
Initiated and published the quarterly Core and Cloud(CCL), Region North America internal newsletter
Created solution driven visual dashboards with different chart types for client operational data using Tableau Desktop and published them on Tableau Server
Modelled the SAP BEx report and CRM Insights to reflect the Orders Booked(OB) and Net Sales(NS) specific to CCL
Extensively used MS Excel to portray monthly financials, Business Funnel and Employee Utilization using Pivot and V - Lookup
Designed Marketing strategies and business development plan for CCL EP - 2016 with KPI targets
Prepared functional documents for the Off shore team to work on Client deliverables
Assist the internal team with customer solution development, internal strategy planning, market analysis and Business Road Maps(BRM)
Extracting, analyzing data and generating reports using various ETL tools for finance, operations and business funnels
Manage employee utilization & measure engagement performance based on Key Performance Indicators(KPI)

Confidential

Graduate Programming Tutor

Responsibilities:

Conducted sessions and tutored students with basic programming concepts like Scratch, Alice, explore coding tools, GameMaker, Javascript, etc.
Relationship Management Lead for CS Outreach Summer Camp for School students held at UT Dallas

Confidential

SAP Consultant

Responsibilities:

To propose solution for new requirement from customers which includes requirement analysis for SLDC and Agile Methodology
Preparation of Functional Document(FD) and Technical Document(TD) for project deliverables
Lead frequent Client meetings to discuss development project status and provide solutions for issues with support project
Administer weekly work review metrics to display team performance, customer feedback and SLA
Consult and enhance business methods with other functional teams every quarter, based on customer feedback to provide the best experience to users
Effectively train new recruits about Project Life Cycle and document material