SUMMARY:

• Over 12 years of professional experience Release Management and Change Control
• Over 4 years of professional experience with Project and Document Management
• Proficiency developing Service Level Agreements, Release Calendars and RACI Skills with matrix
• Developed and enhanced Release Process while keeping process within audit guidelines
• Strong research and time management skills, exceptional ability to meet organizational objectives
• Implemented SAP Solution Manager along with standardizing its policies, procedures and design package.
• Self - starter, effectively communicates with all levels of management; while maintaining professionalism
• Detailed solution driven team player with a strong focus on quality with a high degree of commitment
• Well organized, prioritizes effectively to manage conflicting demands in a fast paced environment
• Proven leadership abilities, skills managing budgets, and effective vendor contract negotiations

TECHNICAL SKILLS:

Software: Documentum, SharePoint, ClearCase, SourceSafe, SCCS, SAP Solution Manager, SAP ECC 6, ARIS, Remedy, HPQC, Lotus Notes, MS Office Products, Adobe Acrobat, MS Outlook, Sans, UNIVERSE, VMware, Windows, IGNITE-UX, Red Hat Linux, JSS, ITO, TRUE64, HPUX 11.x, AIX, Kornshell, Perl

PROFESSIONAL EXPERIENCE:

Confidential, White Plains, NY

Manager - Release Management eCommerce & SAP

Responsibilities:

• Administered transformation for the cross-technology domain release management (updates, upgrades and maintains), process design, optimization, policy, and release reports.
• Supported all new market implementations; defined the activities required to bring a market from UAT to Live ensuring that SDLC activities and internal IT policies are adhered to
• Chair release request meeting where requests were presented for review twice a week.
• Verified the releases meet quality standards, documentation, performance objectives within defined time line and adhere to Avon’s internal controls processes.
• Hosted release kickoff meeting with teams (business, test, technical) to determine release scope and content to prepare release code delivery and testing execution schedule
• Communicated all release content to test teams for each drop of code
• Continuously manage release scope to ensure delivery with minimal risk
• Acquired signoff for all code delivered from each of the participating test team leads
• Coordinated deployment activities to ensure the releases were well-planned and resources available.
• Carried out required yearly walk through with internal and external auditors.
• Attended CCB meeting as part of the CCB board twice a week.

Confidential, Port Washington, NY

Compliance Manager

Responsibilities:

• Governed global CCB and ECCB meetings for releases including published minutes.
• Examined all program changes for in scope applications to the environment against policy
• Identified “gaps” and requested updates before approving to the move to production
• Retained evidence to support all SOX program change and program development control requirements
• Identify opportunities to improve the effectiveness and efficiency of the change control process
• Updated policies and procedures on program change control as required
• Performed post implementation review of release to ensure objectiveswere met.
• Researched any release item which had been backed out or failed.

Cognizant Technology Solutions‏, Teaneck, NJ

Senior Systems Analysts

Responsibilities:

• Built Virtual systems using HPUX 3.1 and VMware for Linux and windows environments
• Represented team at daily change control meeting and subversion used periodically for source control.
• Upgraded to the latest OS versions, and apply patches when required.
• Liquidated smaller and/or obsolete servers and consolidated into larger server.

Confidential, Stamford, CT

Senior Systems Analysts

Responsibilities:

• Led weekly change control meeting (CCB) to review release requested items.
• Created automated release process on UNIX platform
• Liquidated smaller and/or obsolete servers and consolidated into larger server.
• Duties of Assistant Manager and Project Librarian merged into position
• Defined, documented, and communicated disaster recovery procedures.
• Designed and administered user account management process across platforms.
• Managed data center including staff, department budget and writing annual reviews.
• Guaranteed service level agreements were satisfied and supported call center environment.
• Implemented Share point for document control, and web based change requests site for submittals.
• Maintained all the responsible of the Project Librarian position.
• Facilitated global weekly change control meeting (CCB) to review release requested items.
• Wrote and retained release process scripts including automating emergency releases
• Handled migration from SourceSafe to Rational ClearCase on both windows & UNIX platforms
• Supported the development & test environments including refreshing databases
• Established template and performed internal team .
• Supervised timely, accurate, quality completion of jobs, and scheduled nightly production.
• Diagnosed failures and determined appropriate corrective action.