Associate Software Engineer Resume

SUMMARY:

A skilled and experienced SAP professional with strong technical skills in SAP Basis administration and Net weaver components with an overall experience of around 5 years and core strengths in Support & performance analysis

TECHNICAL SKILLS:

SAP Product Exposure: ECC, SCM, BW/BI, XI/PI, Solman, SRM, BOBJ, MDM

Operating Systems Exposure: Windows

Database Exposure: MS SQL

PROFESSIONAL EXPERIENCE:

Confidential

Associate Software Engineer

Responsibilities:

Execution of release upgrade of BW systems from NW 7.31 to NW 7.4
Execution of EHP upgrade of ERP system from ECC 6 EHP 5 to ECC6 EHP 7
Implementation of 150 OSS notes in ERP systems for NFE XML 3.1 project for Belgium in the year
Installation of PI NW 7.4 systems.
Supported with printer configurations for MRO project.
Implementation of 80 OSS notes in ERP systems for Nota Fiscal Electronica for Belgium in the year

Confidential

Responsibilities:

Manage the installation, monitoring, and fine - tuning of SAP Enterprise - wide software ensuring the efficient and secure operation of the SAP systems
Responsible for incident and change management ticket queues related to SAP Basis area
Responsible for working with other functional areas on correction and implementation of SAP sofwares / hotfixes
Involvement in SAP upgrades
On-call rotation to cover 24X7 production support
Execute Weekend tasks
Work on assigned projects
Adhere to SLA response and resolution times and ensure cases are regularly updated
Compliance to customer change management policy and processes
Prepare customer incident reports
Provide weekly updates to Project Managers
Assist with management of problems and escalations
Installations - CI, Application Servers, DB instances etc
Client copy and Client deletions.
Application server install.
Support for Hardware migration, performed installations on new hardware.
Upgrades & Updates - SPS, Kernels etc
Language Pack installations.
Troubleshooting/Root cause analysis
TMS - Adhoc transports, STMS setup
System refresh, System copies & Client copies
Monitoring activities and Daily Health Checks
Weekend ORTs after security patching
Activate Business Functions and BC sets.
Have designed the auditing procedure for transport audit. Single point of contact for the process.
Involved in various audits involving DB objects, transport paths, client settings etc.
RFC Administration, Creation and troubleshooting
Exposure to PI/XI: monitoring blocked queues and processing them, exporting IR/ID from DEV to QAS to PRD, Message monitoring, adapter monitoring.
SAP OSS administration: Applying and reviewing OSS Notes
Parameter setup, Operations mode setup and switch
Background job modification and troubleshooting
Spool administration: Printer configuration and troubleshooting, Spool administration
Scot administration
Installation of Language pack: Chinese and Korean language packs installation.
Interact with development teams, configuration teams, various technical support teams, and business stakeholders to optimize and maintain the overall SAP reliability, availability, and performance.
Provide installation, configuration, integration, upgrade and testing services for new projects and on-going maintenance for SAP environments on Windows servers.
Accessing SAP Market place, downloading softwares, generating SSCR keys, requesting licenses, opening SAP system for remote access, maintaining connections etc.

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