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Security Analyst Resume Profile

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Milwaukee, WI

Professional Experience

Global Process Transformation IT Team Member

Confidential

Led and Supported Global SAP implementation by configuring, developing, testing, and conducting trainingon Logistics and Repair services functionality in ECC and CRM via multiple regional deployments Discovered, confirmed, and documented process gaps between global SAP template and current business processes Worked across value streams and with business partners to develop solutions for business process gaps Created, reviewed, and updated Functional Specs for new functionality and enhancements to existing functionality Created, maintained, and monitored test sets in HP Quality Center Created, maintained, and monitored system issues via HP Service Manager Worked across project streams to ensure project success Worked with business partners to provide support and solutions following each regional project launch Utilized MS Office 365 Suite Outlook, Word, Excel, Power Point, SharePoint, Visio, Project, Access

Global Process Transformation Intern

Confidential

Maintained Global Business Process Database Worked with various value streams to review process flows for accuracy Reviewed, created, and updated training and other instructional materials Designed and created reports based on value stream requests utilizing Aris Business Architect Performed job duties individually and participated in a team environment Utilized Lotus Notes and the MS Office Suite Word, Excel, Power Point

Security Analyst/Application Developer

Confidential

Updated and maintained user and application security for Field Financial Services UtilizedJD Edwards/Enterprise One system Created instructional documentation for end users Assisted Field Users via email and telephone in gaining access to FFS system Developed reports and alteredapplications to make suitable for field deployment Created and maintained requirements documentation

Software Experience

SAP TERP 10 6.0 Certified SAP SD/PP/MM/CRM/GTS/Solution Manager HP Quality Center HP Sprinter HP Service Manager BPMN/UML Aris Business Architect/Publisher Lotus Notes SQL ITIL Certified

Microsoft Office 365 Suite: Outlook, Word, Excel, Power Point, SharePoint, Visio, Project, Access

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