PROFESSIONAL SUMMARY:

• Hands on experience in diversified businesses supporting 140,000 registered SAP users across different SAP Versions spanning from SAP ERP R3 4.6C to SAP S4 HANA 1511, 1610, 1709 version.
• Supported very highly complex SAP environment with multi - tenant and vastly integrated shared platform with 41 TB of SAP data.
• 15 plus years of High Tech industry experience with HPE across Implementation/Development, Rollout/Deployment, Upgrade, POC and Application Support.
• Experience in 9 Implementations, 15 enhancements, 3 Proof of Concept, 4 Application Support and 3 Divestiture Projects.
• Expertise in end to end business process engineering solutions with Opportunity Assessment, project estimation, blueprinting, analysis, scoping, architecture and designing a global template framework that can provide optimized business viable, flexible and scalable solution supporting current and future business enhancements using Waterfall/Agile and SAP Activate methodologies.
• 6 plus years of extensive experience as an SAP O2C Solution Architect spanning across various business process in the HP landscape and predominantly in the areas of “Order To Cash”, Integration to “Procure To Pay”, “Integration to Financials and Revenue Recognition”, “Customization of business Specific Pricing Solutions”, “Integration to Configure Price Quote Tools CPQ” and Interfaces to Cloud & On premise Non SAP based Applications such as Sales Force, Service Delivery and Entitlement Systems.
• 9 plus years as OTC Lead with strong business acumen and excellent understanding of varied business models and sales cycle processes across several HP/HPE Business Units and Portfolios.
• Deep exposure on SAP Pricing Concepts with extensive expertise in developing Customized Pricing Solutions based on customer pricing policies and business needs.
• Successfully implemented 6 E2E Pricing solutions supporting varied business use cases with Trade Customer specific pricing, Intercompany Costing & Pricing and VSOE compliance for Managed Print Services, Software Services, Parts Supply Chain Sell Back process, Time & Material break fix process and NGOM Hyperscale customized products & services.
• Extensive knowledge and expertise in country specific localizations based on business, legal and country tax laws. Experience on country specific localizations such as Russia, Brazil, India, Indonesia, Chile, China and Hungary.
• Extensive knowledge and deep expertise in developing and maintaining Architectural direction along with design standards & principles required for developing any creative, reusable solutions by fully leveraging SAP Capabilities.
• 5 plus years of experience as a key reviewer and approver of SAP solutions and part of Architecture review board and Platform Design review board in HP.
• Broad level of experience in closely working with SAP Max Attention team and SAP AG experts during Separation, new S4 HANA functionalities as well on wide array of gaps/issues identified in ECC for a solution.
• Hand on experience working with Multi-Vendor environments with different SI Partners (SNP, Confidential, Accenture, Infosys, Wipro and other Third party vendors/Internal IT teams.
• Develop Functional and Technical specification using RICEF object methodology i.e. Reports, Interfaces, Data Conversions, Enhancements and Forms along with any Customized Solutions.
• Knowledge and exposure to ABAP/4 debugging, ALE/IDOC’s, EDI and Integration experience of SD with LE, IM, MM, PP, FI, PM, CS, IM, APO, GTS and PS Modules.
• Extensive experience in Configuration, End-to-End Testing, Project Documentation and End User using HPE software tools like Project and Portfolio Management (HPE PPM) and Application Life cycle management (ALM).
• Extensive experience in Application support Incident Management, Problem Management and Change Management.
• Working closely with Program/Project managers to provide updates and discuss project progress, schedule tracking, risks, issues, changes, communication to business stakeholders on day-to-day basis.
• Responsible for project tasks assignments to technical team, analyze available system resources which can be leveraged AS IS, end-to-end technical solution assurance, architectural governance and best practices.
• Participate in daily leadership calls, outline performance of techno-functional team, project work review sessions per Quality Plan to ensure GDPR compliance with platform design standards
• Aptitude for new technologies, including research, prototype and product recommendations
• Ability to drive project related discussions with technical and business audiences
• Ability to work with multi-vendor and multi-location environment with onsite/offshore coordination
• Guide, mentor and coach project team members
• Excellent attention to detail
• Project Systems and integrations on S4 HANA 1709:
• Customer Trade orders E2E set up and IMG configuration using project systems functionality (Project/WBS) for Advisory and professional services with project accounting
• Pre-packaged fixed price/fixed scope based Professional services
• Fixed Hours (Time Blocks) based professional services
• Custom Statement of work (SOW) based Professional Services
• and Credits based professional services
• Pre Sales/Bid engagements with project accounting
• Billing Pan Integration and Synchronization for Milestone/Periodic based billing with project systems using Billing Plan Type definition, Date Category, Rules for determining dates, Date proposal maintenance and Fixed Dates for milestone with Down Payment functionality.
• Procure to Pay integrations between S4 and ARIBA/Field Glass for Direct & Indirect project based procurements for 3rd party trading goods and services
• Integrations between S4 and Concur for Travel expense bookings for Intra/Intercompany expense bookings
• Integration between Workday and Field Glass to S4 for HR Mini Master data set up for Employees and Agency contractors
• Integration between S4 and Hybris ecommerce & CPQ (Configure, Price & Quote) platform capabilities for Direct (Sales Reps) and Indirect (Channel Partners and Resellers)
• Integration between S4 and Sales Force for opportunity management, case management for field service delivery and discounting approvals.
• Integrations between S4 and Financial Force/PSA with an End To End project management & project accounting functionalities for project planning, Labor Rate Cards, planned vs actuals for Labor Bookings, budgeting, forecasting and reforecasting processes
• Quote to Cash, Returns, Credit & Rebill and special sales scenarios on ECC:
• Definition and assignment of New Sales Doc types, new item categories, new schedule line, new partner procedure, new incompletion log procedure, new status profiles, new billing plan types, new delivery types, new billing types to support varied Sales Motions and business scenarios.
• Customer Inquiry/Quotations for Operational Support Services (New business and renewals)
• Customer Trade & warranty spare parts Fulfillment Orders with Sale From Stock & 3rd party suppliers for Direct & Channel Part Resellers
• Customer Per Event & Services Orders upon Consumption of credits
• Subscription orders for Software licenses and Consumption/Usage based orders for metering
• Customer Standard/Complex Time & Material Orders for One-time events/Out of Warranty & Service Events and with special negotiated contractual agreements
• Customer Credit Card Orders, Gratis Orders, Paid in Advance orders (Localization for Russia)
• Service & Maintenance Contracts on ECC:
• Service Contracts set up with Periodic Billing Plan (Monthly, Quarterly, Semi-Annually, Yearly or Single Payment based on contract duration, statement of work and customer Purchase agreements)
• Multi Year PO Renewal & Re-Price Contracts
• Multinational & Global Invoicing Contracts
• Billing Plan integration & Synchronization for Periodic Billing using Billing Plan Types, Billing Plan Schedule & Horizon using Date Category, Rules for determining dates, Date Description, Define & Allocate Date Category to auto generate billing plan dates on the transaction document based on Contract Start & End Dates.
• Contract Cancelation procedures with auto-renewal workflow capabilities using Action Date, Action Rule and Action Procedures.
• SD Pricing definition and determination, Special Pricing Functions on ECC:
• Optimized Pricing procedure definition and orchestration of condition types by grouping and sequencing based on trading structure, business use case requirements that are driven by pricing policy, Customer p Billing Models, sales motion and financial treatment.
• Managed Print Services Pricing solution for Level Pay, Base + Click, Click per page consumption based Billing Methods.
• Managed Print services pricing solution for Embedded Leasing to derive the Lease Rate Factor, Residual Value %, Credit Rating to compute the Monthly Lease Charge, Principal Amount and Finance Fees.
• Next Gen Order Management Hyper scale supporting both products and services in a single pricing procedure with Base Prices, Mark Up/Down, List Prices, Country List Price by applying Pricing rates, bundled discounts, unbundled discounts, shipping charges, intercompany ESC costs and transfer price computations.
• New VSOE Software Pricing condition types for manual user entry to retain and enter original SW Net price at line item level and another condition type for SAP to automatically calculate the difference and put it as discount or uplift accordingly.
• Time & Material Break fix support services pricing solution for per-call Support costs & pricing & per-hour support costs and pricing.
• Intercompany ESC and Transfer pricing solution for Spare Parts to support Sell Back, Replenishment scenarios between Distribution Center and Country Hubs based on financial trading structure.
• Integration of Condition Technique using the elements Condition Type, Condition Tables, Access Sequence and Pricing Procedures. Price Agreements (Sales Deals, Promotions)
• Condition Access Sequence determination using multi-level access search strategy & Condition Table definition based on sequence of Key fields from the Condition field catalog management using Communication Structures KOMG, KOMK, KOMP and KOMPAZD
• Variant Conditions definition, assignment and determination of VARCOND (Variant Key) based on Characteristic Values for configurable materials
• Condition Exclusion using Exclusion Groups and Exclusion Procedures to compare possible conditions across or within the groups and determine best or least favorable price for a customer
• Extensive use of subtotals (standard work area copy values such as XWORKD to XWORKM) in the price calculation routines and (KZWI1 to KZW16, CMPRE, WAVWR & GKWRT) subtotals to carry over the values and store the transaction and reporting.
• Extensively worked on Standard VOFM pricing routines along with custom pricing routines for requirements, formulas for alternative calculation type and alternative formulas for condition base value.
• Worked extensively on SAP allowed Custom Pricing enhancements/User Exits MV61AFZA, MV61AFZB, RV61AFZA, RV61AFZB, MV45AFZZ and RV60AFZZ as required for different business use cases.
• Integration with Customer Service Processing on ECC:
• Service Notification Processing integrated with Service Order and Customer Trade Order
• Service Order for Cost and Labor bookings
• Installed Base Management integration with Equipment, Functional Location, SD Document
• Integration with Variant Configuration on ECC:
• Bill of Materials, Classes, Configuration profiles, Characteristics and Characteristic values
• Object Dependencies such as Procedures, Constraints, Pre Condition, Selection Conditions and P-Functions
• Variant Tables, Variant assignments and Material Variants
• Nesting of BOM’s for Products & Services relationships.
• Configuration Rules, Marketing rules, Service recommendations etc.
• Integration with Equipment, Functional Location, Technical Object Linkages on ECC:
• Equipment type category definition, usage and assignment for Factory Warranty & Service Contracts for all serialized products
• Functional Location Type definition, usage and assignment to Service Contracts
• Linkage of Equipment’s to Functional Locations
• Technical object linkage on Service Contracts with Equipment and Functional Location records
• Product Warranty Entitlement & Contractual Warranty Entitlement integration fabric for Customer Installed Base Management
• SAP installed base management categories for a multi-level hierarchy structure with linkages to materials, equipment’s and functional locations
• Integration with Procurement, Materials Management on ECC:
• 3rd Party Procurement and fulfillment with OEM Vendors, Integration with 3rd party Logistics providers
• Intercompany PO/SO Fulfillment Process against customer Sales Order and Project/WBS for Consulting portfolio
• Intercompany Replenishment & Sell Back process for spare parts management
• Intercompany Stock Transport Orders for spare parts management and Hyperscale Customized Products & Services
• Integration with Finance & Revenue Recognition on ECC:
• Time Based Revenue Recognition based on Contract Dates and Periodic Billing Plan for Operational Support Services
• Immediate/Service Based Revenue Recognition with Delay factor and with proof of delivery
• Revenue Recognition for Credit and Debit memo’s
• Integration with Web UI based Quoting Tools (Configure, Price, Quote) on ECC:
• Integration with SFDC (Sales Force) quoting, opportunity management and discounting approvals
• Integration with BMI for quoting Software Products and Services
• Integration with HP Owned tools integration with ECC for Quoting and Sales order processing such as HPSIC, DART, ARC
• Designing Web Services for Consuming applications such as Sales Force, Front end service delivery applications to source the required master data (Customers, Materials, Prices) from ECC
• Designing Web Services for creating service event transactions in SAP ECC that are triggered from SFDC.
• SAP Enhancements in ECC User Exits:
• Custom enhancements to Sales document User Exits MV45AFZA, MV45AFZB, MV45AFZZ, MV45AOZZ, MV45AF0F and MV45ATZZ as required for each business use cases
• Custom enhancements to Delivery User Exits MV50AFZ1, MV50AFZZ, MV50AFZT as required for each business use cases
• Custom enhancements to Billing User Exits RV60AFZA, RV60AFZB, RV60AFZC, RV60AFZD, RV60AFZZ as required for each business use cases
• SAP BAPI Extensions in ECC:
• Extensions to BAPI CONTRACT CREATEFROMDATA1 - Customer Enhancement for custom fields in VBAK, VBAP.
• Extensions to BAPI QUOTATION CREATEFROMDATA2 with HP specific extensions to VEDA/VBKD and Z custom tables
• Extensions to BAPI SALESORDER CREATEFROMDAT2 with HP specific extensions to VEDA/VBKD and Z custom tables
• Interface Messaging in ECC:
• ALE, EDI, IDOCs, BAPI, RFC, Web services, File, SFTP, FTP along with E-invoice Vendors
• Master Data Message Types MATMAS, BOMMAS, CHRMAS, CLFMAS, CLSMAS, CNPMAS, DEBMAS, ADRMAS, COND A
• Transaction Message Types ORDERS, ORDRSP, DELORD, DELCON, DESADV (856), DESADT, SHPCON, SHPADV, INVOIC
• Core reviewer and approver from
• Own and control Services SAP application platform architecture across various business portfolios.
• Review and recommend right architectural direction to be adopted for any pre-architecture proposals based on opportunity assessment or project estimation requests.
• Review proposed architecture for any new project designs that impact to the baseline solution.
• Suggest & Recommend the available Standard SAP Capabilities for Customizing and allowed customer extensions that can used and leverage to meet the same business needs.
• Suggest optimal interface techniques and middleware technologies to avoid data redundancies.
• Research existing and emerging SAP technologies and suggest standard SAP based capabilities.
• Core reviewer and approver from .
• Developed Configuration best practices, techniques, templates along with transport naming convention standards to be adopted for efficiently managing any IMG Configuration conflicts in a concurrent development SAP environments.
• Developed review process guidelines for developer community to adhere on aspects such as Impacts to existing baseline solution, Standard SAP functionality explored, Any existing custom solutions that can be re-used or adopted before providing a formal approval to proceed with any new custom functionality that is scalable, re-usable, simplified and more importantly provides a value add solution to the business.
• Review and evaluate every functional design in detail on the SD areas and integration to other SAP modules for any impacts to baseline process, end to end solution and IMG configuration.
• Provide consulting to various SAP IT Teams and Development community as a Solution Architect and Subject matter expert for any pre-design reviews with suggestions, recommendations of available Standard SAP capabilities and any alternative ways to achieve the business need via a custom solution without any core mod or enhancements.
• Research through for any new business functions and capabilities released by SAP via Service Market place and help.sap.com to constantly upkeep with the latest capabilities and implement them to support business needs and requirements.
• Conduct Brown Bag Sessions to wide array of SAP development community across HP IT Teams by sharing SAP New business functions and capabilities to influence in their on-going and future designs.

PROFESSIONAL EXPERIENCE:

Confidential

SAP OTC Solution Architect

Responsibilities:

• Fixed price Fixed scope pre-packaged Advisory and Professional Services
• Fixed hours (Time Based) professional services
• Life Cycle event services such as Installation, Deployment, Factory Express, Re-location, Re-, Data privacy, Asset Recovery, Security and Operational Improvement Services
• and Credits (Standard & Custom)
• Advisory and Professional Services Subscriptions
• Custom Statement of Work engagements (Fixed price, Time & Material, Time & Expenses)
• Flex Capacity and Green Lake Consumption based pay-per-use services

Confidential

Responsibilities:

• Lead as a SAP Order To Cash (OTC) Solution Architect in designing and developing a new order load tool to migrate the ARUBA Acquisition business process into Services SAP landscape by leveraging existing HPE TS processes & Solutions that were seamlessly adopted for ARUBA business. Designed and developed new custom order entry program by summarizing all Tier 3 support costs by Product Line via excel upload tool to automatically create a service contract and bill the OEM vendor.

Confidential

Responsibilities:

• Lead as a SAP Solution Architect in segregating Software data from HPE Services SAP application for Operational Support Services and Professional Services. With the spin-off of SW business from HPE to Micro Focus the objective was to classify HPE data Vs SW data by Business Area and Product Line and use Custom Programs & Custom Tables to cleanse and segregate the SW data via database updates to avoid any disruption to HPE business continuity within the allotted 48 hour downtime window. Developed extracts for different data subjects to load open orders, open billings, open AR, open Revenue into new Micro Focus ERP Application NetSuite.

Confidential

SAP Solution Architect

Responsibilities:

• Designed & implemented new EDI INVOIC (810) automated Accounts Payable solution integrating between Services SAP and other several peripheral applications See burger (B2B),SWAN for Routing Rules, MALA/VIM for payment processing to Light House for A/R and credit & collections applications by adopting Industry Standard Solution using Tungsten OB10 format to eliminate any manual financial/revenue reconciliations on divestiture date.
• Designed several Custom programs and Custom Tables to classify & segregate HPE vs ES data based on Business Area and Product Line for different transaction & master data objects by each functional area such as Project System, Finance, US & UK public sector, HR Personnel Data, CATS time entry data, Quote/Order & Billing data.

Confidential

Responsibilities:

• Lead as Solution Architect by closely working with business and offshore IT team in recommending to use standard SAP IBASE functionality for Hyper converged Infrastructure and Data Centre Care that can support Multi level Installed Base hierarchy structure to capture all types of products sold by HPE and competitors to provide comprehensive view of customer assets into a single Installed Base Solution. My recommendation was adopted by the team & it provided significant technology benefits by reducing the cost of maintenance of several legacy applications and implementing the solution with only minimal custom enhancements and thus leveraging maximum Industry standard SAP capabilities.

Confidential

Lead as a Solution Architect and principal designer

Responsibilities:

• Developed a Trading Structure with Tax Advantage model with multiple entities (Factory, Distribution Center, Sales office) and Enterprise Organization data set up - definition of new company codes, sales orgs, plants, storage locations, shipping points and its associated assignments. Developed Solution Selling design concept based on Route to Market, upsell/cross-sell to support varied Order to Cash and Intercompany scenarios.
• Define and assignment of New Sales Doc types, new item categories, new schedule line, new partner procedure, new incompletion log procedure, new status profiles, new billing plan types, new delivery type, new billing type to support product fulfilment and Service delivery in a single order to support varied payment plans.
• Constructed a Single pricing model using 48 new condition types, 26 new access sequences, 17 new condition tables that can store Product List prices, Product Costs, Patsy & Eclipse discount conditions and retrieve during transaction processing in the same SAP system without need for any external web service calls.
• Developed new Pricing Procedure for Intercompany to store the ESC costs at local currency and group currency levels as well for Intercompany Cost derivation using Condition categories, Intercompany Transfer Price calculation using new calculation & requirement routines and also enablement of Sales order costing to support new HPE Trading Structure (Sales Office/Factory/DC).
• Extensively used Variant based Conditions to capture the Support List Price, Service Level uplifts, Route to Market % along with Business & Product Mark Confidential by setting up the variants using Variant Tables for different service levels in the service offerings.
• Extensive use of Variant Configuration and object dependencies to represent the bill of materials (BOM’s) based on Class nodes, Non service items with very few custom tables to set the Characteristics defaults, hide characteristics, setting the variant factor, pushing of variants from Service offer to Object of Service based on Bundle Configurations.
• Engaged SAP Max attention and SAP AG experts in constantly understanding the new upcoming S4 HANA capabilities in the future release roadmap on Bill of Services, Installed Base Management, Variant Configuration, Bill of Materials, Stock in Transit new movement types, Output control management and other SD areas, logistics, RAR for the gaps identified during the proof of concept.
• Evaluation of VISTEX Modules that can support and meet HPE pricing policies and requirements for Price Management, Pricing Data Maintenance, Deal Management, Incentive Management, Paybacks & Chargeback for Commissions, Claims and rebates processes.

Confidential

Lead as a SAP Solution Architect

Responsibilities:

• Demonstrated deep level of business process knowledge, technical SAP expertise working with External Vendor SNP with a robust database cleansing solutions by maintaining application level data integrity and significantly reducing the production downtime to complete the cleansing in 3 phases within allotted downtime window of 36 hours.
• Lead and participated in the discussions with External Vendor and SAP Max attention team to provide a proof of concept with SAP best practice solutions to be adopted for Direct DB Update approach and perform trace analysis on Standard SAP application tables ensuring SAP data integrity is maintained and NO application level data inconsistencies occur upon deletion.
• Lead as a solution architect in developing a comprehensive scenario based spreadsheet (ranging from unbilled, partially billed and fully billed) along with split selection rules, classification criteria, how to identify open line items and revenue lines, update rules of data elements, fields and values required to be updated in each of standard SAP tables (VBAK, VBAP, VBUK, VBUP, FPLA, FLPT, VBREV*) with data integrity is implemented by the external vendor tool.

Confidential

Lead as a SAP Solution Architect

Responsibilities:

• Linkage to down payment milestone lines to A/R milestone lines; there is no standard SAP way to link within the milestone billing plan between down payment settlement lines to actual billing & A/R related settlement lines.
• Fiscal year alignment for Russia periodic billing plan - explored and recommended to use standard SAP functionality available to determine the calendar fiscal year for Russia based on Billing Plan date determination rules.
• Reconciliation report between down payment requests issued on HPS for down payment clearing on LH with payment order number and date to be stored on original Advance payment invoices
• Invoicing tool for T&M and per event & determination of Chief Accountant and General Manager E2E functionality for Russia.
• 5 new Z custom tables were developed to store the Advance Payment Information, Post payment information, Original/Amended Invoice Information for storing payment no, payment date and additional custom fields in VBAK, VBAP, and VBRK etc...
• 4 new custom programs were developed to migrate the data from legacy PARUS to SAP systems. Allowing a switch for existing on-going contracts to migrate & use new custom capabilities after go-live.
• Created 7 new custom reports for business operations to view the missing Advance Payments, Amended credit & rebill payments and, Post payments capabilities.
• Extensively used Sales Document/Billing user exits to process all the required custom functionality for Russia to support different business portfolio needs.

Confidential

Lead as Solution Architect

Responsibilities:

• SFDC opportunity management integration with Services SAP
• OM UI Quoting tool integration with WATSON, QIDS and Services SAP for Entitlement contract creation and Installed base management
• Pricing strategy and integration with PRS (Pricing System) and OM UI especially for Products, Care packs, MCC’s and bundles
• Care packs, MCC and bundle integration between WATSON, OM UI and Services SAP
• Quote to Order conversion fully automated in Services SAP Order Management
• Fully automated Intercompany sourcing and Order fulfilment integration with Supply Chain systems (America’s Fusion).
• Web Services and IDOC messaging. Development of all new web services and several new SAP IDOC messages for Order Acknowledgement, Advance Shipment Confirmation, Invoice receipt etc.…
• Invoicing, QTCA integration with TIBCO for Customer documentation & Printing
• Integration with EDW for sales compensation and financial reporting
• Enablement of SD based service revenue recognition for recurring services over the contract term and standard one time services

Confidential

Solution Architect

Responsibilities:

• 2 new pricing condition types one for manual user entry to retain and enter original SW Net price at line item level and another condition type for SAP to automatically calculate the difference and put it as discount or uplift accordingly.
• Modifications to user exit RV61AFZA to USEREXIT PRICING COPY to selectively copy only the new manual ZMZA condition type without modifying the existing Pricing Type set to ‘B’
• Enhancements to Include FV45CF0K -> ZENH FV45CF0K COPY SW PRICING to modify the KNPRS field during run time of the transaction from ‘B’ or ‘C’ or ‘G’ to ‘D’ only for new condition type ZMZA.
• New custom table developed to store the list of HPSW Product Lines that requires this new ZMZA VSOE to be applied.

Confidential

Solution Architect

Responsibilities:

• Defined go forward MPS Product and Trading structure using the construct of Services Over Goods architecture
• Defined a new global template for Pricing that can support Standalone Goods Independent Offers, HW Goods dependent Offers, Supplies and Maintenance Kits replenishment Offers, Leasing Offers, HW installation along with MPS Bundled Packages such as MPS Core, MPS Page Plan, Partner Software Services, Exstream SW Services and Professional Services in one single pricing schema.
• Created several new condition types to distinguish varied billing models such as Level Pay, Base plus Click and Cost per page using different attributes and Custom Pricing calculation routines to handle various scenarios within a single sales document.
• Designed and developed a highly complex price allocation logic for Target Pricing and Professional services to proportionally compute & allocate the discount across all line items in a custom wrapper function before calling BAPI and pass as manual pricing conditions for quote or order creation.
• Unit Click prices computation for Mono and Color depending on billing model Click Vs Cost per page based on various attributes such as Mono %, Color %, and Annual forecast, Estimated MPV, Yield Diff %, Color MPV and Mono MPV that were either stored as Characteristic Values in Variant Configuration OR as true custom fields in a custom table.
• Developed a Web Service Interface to HP Financial Services application to get the Lease Rate Factor, Residual Value %, Credit Rating to compute the Monthly Lease Charge, Principal Amount and Finance Fees to support embedded leasing functionality.

Confidential

Senior SD Functional lead

Responsibilities:

• Responsible to gather all the business requirements by conducting a System landscape & Data Architecture study and came up with an proposal and proof of concept in building an E2E automated solution with minimum manual user interventions on the SAP Services Platform and retire this legacy application assets as part of IT innovation strategy and TSG innovation roadmap.
• Research through all the existing services SAP capabilities, limitations with existing Front end service delivery systems, customer owned application tool set that require significant amount of work for re-mapping of data sheets, product structure and validation rules to check for any errors would be cumbersome manually.
• Deliberated deep dives with Enterprise Architects to come up with a simplified and robust solution with minimal manual intervention process using
• Automated Single call handling convergence approach by integrating Service Delivery/Call Management systems to generate Invoices and book trade revenues for service events
• Case management that can directly interface with services SAP for creation of T&M sales order and an alternative approach for EDI based specific customer accounts using SAP uploader capability for T&M order creation where customer owned applications cannot interface (EDI) with WFM (Workflow Manager).
• Solution was widely accepted by business users that provides better process control by reducing manual intervention and error probability and allowing visibility to both Operational & Management reporting applications (BW/EDW).
• Conduct daily meetings during the Scoping & Analysis phase with Legacy Business and IT groups to understand their current system architecture and business process flows required to support & manage for each of 60 different centralized Accounts to be migrated to SAP Services Platform.

Confidential

Senior SD Functional Lead

Responsibilities:

• Designed and developed new e-invoicing capabilities using a common interface platform design that is scalable and reusable across all BU’s and generate an Invoice image on a PDF format and subsequently transfer the generated PDF image invoice to the Approved e-invoicing Vendor INTERFACTURA via set of UNIX directories
• Coordinate with the team and delegate all the design, development/construction and testing tasks are complete on time and provide Domain expertise & guidance as required for resolving any complex design/construction/testing issues raised during the Project life cycle.
• SAP interfacing with web based dot.NET or Java Service Delivery Applications for Order Initiation: Designed and Implemented new functionalities and enhancements to the SAP interface with dot.NET or Java based applications like (WFM - Work Flow Management, GCSN - Global Channel supplier Network, HPPS - HP Part store) for supporting different Order Fulfillment scenarios & business processes like Order to Cash, Customer Consigned flows, Customer Returns, Trade Orders fulfillment from stocked inventory, Back to Back Intercompany fulfillment flows for IGSO Dec 2006 & June 2007 releases.
• Localization and Compliance Requirements: Lead the design in implementation of Localization for Non Latin-1 countries (12 countries) especially for Double byte character set by adapting Industry standard methodologies (UTF-8) in transmission of localized data across HP SAP Services & Non SAP systems (WFM - Work Flow Management (HP Call Management Delivery System), GCSN - Channel Partners Call Management Delivery Application, HPPS - HP Parts Store Application for Part resellers, Trade & End Customers, GTS - Global Trade Services application, 3PL - 3rd party logistics providers like DHL, Confidential etc.. and OSS vendors). Implementation of localization integration with GTS presented unique challenges for SPL (Sanctioned Party List), RPL (Restricted Party List) and Embargo screening requirements. As per the US Government law and compliance GTS always require English version from the source SAP systems to feed the customer name and address details only in English based on Country sanctions and associated data maintained on GTS system for screening purposes.
• 3PL integration in Logistics & Shipping: Extensively worked on Sales & Distribution & Logistics related interfaces & functions for Delivery Processing, Post Goods Issue processing, Enablement of POD functionality, IDOC messaging and Data elements required with the 3rd party Logistics provider for new business requirements & Baseline enhancements to new countries for different IGSO releases.
• IGSO 6.0/7.0 releases new implementation: Lead the design and implementation of spares Replenishment from SAP 3.1 to 4.6C, Intercompany Sell Back and Rebalancing, Proof of Delivery with Customer Acceptance, 3rd Party fulfillment with Credit check Management, Customer Consignment flows for fulfillment of parts against contractual warranty for the products, engineer loan process for Onsite parts replacements, Parts and labor charge process for out of warranty events.
• WW Exchange Price calculation Engine: Designed and developed new BAPI based pricing computation load program instead of BDC that had significant performance issues to load millions of Price condition records within the defined SLA. Developed 3 step procures using BAPI programs to first compute and calculate WW exchange Prices and then approve for user acceptance of computed prices and final step to load the approved pricing conditions that are in 01 processed and active status. Several pricing factors were considered to compute the list pricing such as Enterprise Standard Costs, Gross Repair standard, overhead allocation costs, Distribution Centre Costs, Profit Uplifts incorporated into the Pricing Procedure with Order Simulation to calculate the Prices.

Confidential

Management and Consulting Services Level 2 Support

Responsibilities:

• General reprice and renewal contracts, Functional Location and Installed Base
• Consolidated invoicing of Compass and O&C business
• Product line Configuration in Material Master and Support availability for the Global/Local products
• Condition records/pricing for Base prices, Discounts, Uplifts and Taxes (VAT rate)
• Incompletion Log & Workflow Inbox messages/quotes/contracts
• Revenue Recognition & Revenue Reconciliation Process
• Customer Entitlement Delivery Systems, GIS configurator using BDC/BAPI
• Data issues on Batch Job Aborts, Invoice printing and Customer Documentation
• SAP Warranty Obligation Program (SWOP), Virtual Credit Professional/Credit Management
• Customer Master Server, Pricing Server & other synchronous & Asynchronous Interfaces
• Global Invoicing/Multinational Contracts, Warranty Credits, Upgrades & Bundles
• Reports related to Contracts, Customer, Billing, Pricing and Installed Base