SUMMARY

• I have extensive experience in QA and testing of business critical applications across multiple industry verticals.
• This includes manual testing, test automation and performance & volume/stress testing for desktop, web/portal, and mobile applications.
• I am engaged in project lifecycle from business blueprinting to post go - live support.
• I have supported and implemented three full lifecycle Testing Centers of Excellence (TCoE), performed strategic, as well as hands-on QA functions.
• Additionally, I have done extensive project management, business process management, change management and release management.
• Some of my clients include Morgan Stanley, BNSF Railway, Norfolk Southern Corporation, SAP, Becton Dickinson, Office Max, Florida Power and Light, H&E Equipment, Glazers Corporation, and XO Communications.
• Test Process Improvement (TPI), release management and organizational skills, proficient in manual and automated functional testing using Confidential test tools (QTP, UFT, LoadRunner)
• Expertise in Confidential Application Lifecycle Management (ALM) administrative and configuration
• Extensive knowledge of SAP Solution Manager (Business Process Change Analysis, Business Process Hierarchy, SoDoCA, ChaRM etc)
• Liaison between IT, business and SAP support teams. Intimate understanding of release and change management in context of enhancements, new projects and project upgrades
• Well versed with SAP multiple n and n+1 landscapes
• Implemented Testing Centers of Excellence (TCOE), focusing on tools, processes and organization
• Implemented System verification and validation standards, authored Standard Operating Procedures (SOPs), in addition to defining key metrics and service level agreements with the clients
• Experienced in large scale SAP/ERP implementation and support projects and worked with Financial/Plant Maintenance/HCM/Accounting/ Payroll/BW modules/Supply Chain/Supplier Relations Management (SRM)
• Industry experience includes Transportation, Retail, Energy & Utilities, Mining, Manufacturing
• Software testing expertise in Functional testing, Implementing TCoE (Testing Center of Excellence), End to End process testing (Major modules of SAP), Business Process Testing (BPT), Risk Based Quality Management (RBQM)
• Extensive experience writing test cases using test design techniques such as boundary value analysis, pairwise analysis and equivalence class partitioning
• Experienced in leading teams (offshore/onshore delivery model)
• Familiar with traditional and agile testing/software development methodologies, expertise in defining test strategies for end to end business process testing, Scrum master experience
• Thorough understanding of functional testing and automations tools such as Confidential Quality Center (Mercury Test Director), Quick Test Professional (QTP), Load Runner, Remedy, MKS, Test Acceleration and Optimization (SAP TAO versions 2.0 and 3.0), Solution Manager, Test Data Migration Server (TDMS)
• Good understanding of independent system validation and verification, experience with OQ, IQ, PQ procedures
• Advance reporting using SQL/Excel VBA, KPI, Metrics, SLAs, Shell Scripting, and dashboards
• Experience working in Agile and traditional waterfall methodologies (ASAP, RSLF etc.)

TECHNICAL SKILLS

Operating Systems: Windows Variants, MS-DOS, MAC, UNIX

Databases: ORACLE, MS ACCESS, MS SQL, DB2, TOAD, SQL Navigator, File-AID

Tools: Manager, SAP Charm, Visio, Project, VSS, Clear Case

Others Tools: Confidential Quality Center (Win Runner, QTP, TD), Load Runner, Clear Quest, PICT, MKS Remedy, JIRA, Test Data Migration Server (TDMS), Test Acceleration and Optimization (SAP TAO), SAP Solution Manager, IPv4

Confidential,Dallas,

TXSAP Consultant

Responsibilities:

• Plan, define, and manage functional and non-functional testing of on-going major and minor releases for various core-business processes (Plant maintenance, SRM, CRM, logistics, HCM, Payroll and FI)
• Define and manage a risk based testing approach to ensure critical areas in the application under test have coverage 
• Use test maturity and capability frameworks, TPI and TMMI (Testing Maturity Model) to assess current state and provide recommendations/roadmaps to improve maturity
• Regularly assess the impact and risk to application under test and communicate to the stakeholders 
• Perform Independent validation and verification services, assess regulatory and compliance risks. Document and communicate risks and issues
• Test Process Management and Improvement using 22-point checklist. Assess current test organization maturity and provide roadmap to improve
• Test tool/Test automation framework (keyword driven, data driven and hybrid frameworks)/
• Performance tuning of ABAP, J2EE bases systems. Analyzing work processes, DB buffering issues.
• Workload Modeling, Load Runner VUGEN, Controller and Analysis
• Test Management using Confidential ALM/SAP Solution Manager. Developed interfaces between ALM and Solution Manager
• Requirements analysis and elicitation to define detailed tests and generate requirements traceability matrix (RTM) to ensure coverage
• Risk based testing using SAP BPCA, TBOM generation (dynamic, semi-dynamic), BPH management
• Confidential ALM Configuration and development

SAP QA Manager

Responsibilities/Deliverables:

• For each project, in each release, provide a list of QA artifacts that will be delivered by the project team. Examples of these artifacts include a list of requirements, test cases and defects. This list will contain named resources and time lines
• Develop test plans, regression, UAT and Integration testing processes
• Worked with the SAP support team to define Computer System Validation Plan- Requirements specification, design specification, functional risk assessment and mitigation
• Ensure compliance with IT policies and procedures
• Work with the PMO to integrate QA activities into the standard minimum project template
• Ensure that the QA artifacts are developed in accordance with approved QAC policies and guidelines, using standard QAC templates. This will be strictly enforced with QA gates. For projects not meeting their QA tasks and deadlines, the go-live will be frozen.
• Work with the project team to ensure they document 1) business process, business process steps and functional/technical specifications in SolMan. Sign-off on actual project hierarchy before moving to regression test phase for each project. Failure to meet this gate will lead to project not going-live.
• Categorize the test requirements for each project as Critical and non-critical. Critical requirements are those that if failed will either to 1) lead to significant $ loss to NS, 2) lead to significant SAP system outage 3) Breach of sensitive NS data. For all requirements deemed as critical, regression testing may be required, if, 1) the application can be impacted by current or on-going changes/development to the SAP system. All such critical requirements will be added to the current regression test bed. The project will have to ID the existing processes within regression test suite where to place such critical requirements.
• Work with the project team to define tests for each identified requirement.
• Upload the requirements and tests into ALM
• Prepare and disseminate reports to track progress and measure deviations
• Setup ALM test lab for the project team to perform integration testing.
• Send the approved list of critical requirements and their associated tests to the QAC team to integrate into regression test bed.
• Ensure quality of regression testing by doing a sampling (5 % of tests executed) of test results of regression testing. Provide a report to the NS management on findings.
• Work with the SolMan team to ensure completeness of BPH and ensure the TBOMS are not obsolete.
• Liaison as a QAC POC to conduct lights-on testing. Identify the tests, the dates and resources and coordinate testing.

Project Lead SAP

Responsibilities/Deliverables:

• Led a team of developers and functional experts to implement SAP plant maintenance of rail track functionality
• Involved with solution design, blueprinting, and development of ERP procedures
• Actively managed change requests, testing and release management of several changes made to the system under development
• Configured within Plant Maintenance and Production Planning in PM elements like Master Data for Work Centers, Equipment Master, Functional Locations, catalogs, Notifications and Maintenance Orders
• Planning using Breakdown, Corrective and Preventive strategies
• Wrote functional requirements and being involved with process as well as functional design activities
• Trained and mentored AMS resources

SAP Test Manager, 

Responsibilities/Deliverables:

• Work with Norfolk Southern Corporation’s QAC team based in Atlanta, GA to manage on-going test and QA operations, including but not limited to implementing QAC vision and mandate, providing direction to various test endeavors, and supporting people, processes and technology aspects of the QAC
• Liaison with the QAC partners in technology, business and other third party providers to ensure collaboration and transition

SAP Consultant and Practice Leader

Responsibilities/Deliverables:

• Working with large scale SAP clients to establish QA Testing organizations (Test centers of excellence), defining functional testing frameworks, and implementing SAP Performance testing programs
• Leading the Team for implementing end to end SAP Testing Processes, comprising of SAP Solution Manager, ALM Quality Center 11, SAP TAO, UFT (QTP+ST), and SAP System Landscape
• Hands-on performance testing scripting using Confidential Load Runner for SAP ECC, CRM applications
• Presented executive level strategy for implementation of a Testing center of excellence (TCoE)
• Managed an offshore-onshore team of testers for SAP functional automation
• Estimating the Cost for SAP Testing Model and provided a presentation to the “Steering Committee” for approval of budget
• Installation of ALM Quality Center and Configuring with SAP Solution Manager for retrieving Business Blueprint Requirement
• Configuring SAP TAO and UFT (QTP+ST) with SAP Solution Manager
• Reverse Business Process Documentations (RBPD) for SAP R/3 to get the Business Blue Print Structure in SAP SolMan.
• Conducted sessions to qualify Solution Manager Business Blueprint with different Team Managers
• Create test-training session using the SAP Solution Manager and Confidential QC for approximately 100 employees.
• Worked on SOX compliance for ALM 11 QC for regulatory compliance.
• Created customized Defect Management Process
• Set up Virtual Lab for Test Automation using SAP TAO 2.0. High Level training to 10 SME’s on using SAP TAO 2.0 on Order to Cash Scenario. Provided High Level Architecture for Test Automation
• Developed Regression Testing Bed using SAP TAO 2.0 for User Acceptance Testing (UAT) scenario for ECC 6.0 upgrade
• Creation of Lean Test systems using Test Data Migration Server (TDMS 4.0) ramp up and implementation projects, Reduction in QA Database foot print using client copy tools Test Data Migration Server (TDMS)
• Leading the Telesto testing effort, technical RFP and proposal writing
• Workload Modeling , Load Runner VUGEN, Controller and Analysis
• Implementation and Project management experience in Retail, Mining and Commercial sectors
• Used Business Process Library functionality to build migration solutions for clients

SAP Performance Lead Engineer, 

Responsibilities/Deliverables:

• BD’s SAP Landscape:
• Customer Facing Processes: Market to Customer (MTC), Opportunity to Sale (OTS), Contract to Cash (CTC) - CRM
• Integrated Supply Chain - Inventory Management, Demand to Supply (Make, Planning, Quality), Source To Pay (Procurement)
• Product Innovation: Idea to Retire (ITR)
• Integrated Core Solutions: Finance to Manage (FICO), Source to Separate (HCM)
• Performance Test Approach:
• Presented SAP Performance Test Framework and Strategy for Wave 2 Implementation.
• Performance Test Plan effort estimation after discussion with the functional teams
• Helping with the Performance Test infrastructure with Tools team
• Conducting and Managing Performance Testing with 5 test resource and providing the finding to the leadership team.
• Created hands-on performance test scenarios and scripts using Confidential Load Runner tool running on SAP Net weaver Portal and GUI applications.

QA Lead

Responsibilities/Deliverables:

• Helped set up and initiate a Testing Center of Excellence (TCoE) in order to standardize BNSF’s testing processes. Leading a team of 10+ members, defined a comprehensive testing organization spanning across tools, functionality and methodology.
• Support set up the TCoE, help define the Short Term, Medium Term and the Long Term test strategies and goals
• End-to-End Test management, leading a team of 10 + members
• Analyzed the requirements, enhancements, change requests and reviewed functional specs and use cases
• Provided input into QA and testing processes to the PPQA audit team
• Worked towards defined milestones and ensured deliverables were met for different phases of RUP
• Reviewed the enhancements, change requests and update the test cases and create test data
• Map the requirements and ensured proper test coverage
• Wrote SQL scripts for populating Key-Fields and manipulating data for database testing
• Extensively worked with XML to validate the data formats and data transfer
• Extensively used QTP (VBScript) to simulate transactions and validate the dynamic GUI properties
• Categorized the test cases and managed them in TD repository
• Managed and maintained the recovery manager with reusable VBS functions
• Validated the information interchange between application modules, and file inputs in XML formats
• Upgraded SAP TAO
• Used BPCA to identify and repair changed test components in SAP TAO (Test Acceleration and Optimization)
• Mentored and trained end users in Confidential QTP and SAP TAO
• Configured various projects in QC to use SAP TAO
• Back-end Database Testing by writing several SQL Statements to validate the Business Scenarios
• Managed and track of different test cases, test scripts, reports & defects
• Prepared Test Status Reports, Defect reports and Product Status reports
• Close interaction with Team Members, Developers, Business Analyst and Project Management
• Identifying and implementing automation framework
• Use TDMS to extract data for test environments
• Configured TDMS
• Environment: Windows, SAP HCM, FI, BW, Oracle, SQL, XML, Confidential Quality Center 9.2 and 10, MKS, QTP, MS Office, TDMS 3.0, TAO 2, Remedy, Solution Manager

Test Analyst

Responsibilities/Deliverables:

• Gathered and Analyzed the Requirements and Functional Specifications
• Established / maintained relationships with various business units, development and QA Team, facilitate communications across organizations
• Setting up master test plans for project and support landscapes
• Regression test bed design for multiple business processes such as SAP HR, SAP Procure to Pay, Contract to Cash etc.
• Used formal test design techniques (boundary value analysis and pairwise testing) to write tests
• Defined strategies for Regression, FIT (Functional Integration Testing) and Unit Testing (UT)
• Defining test data migration strategies
• Manage testers and test tools
• Quality Center tools administrator
• Improved processes by implementing process/workflow rules in Quality Center using VB script
• QC Configuration for SAP Solution manager to import the requirement
• SAP TAO installed and configured
• Generation of re-usable test components using SAP TAO
• Created automated tests using PFA, UI scanner and inspection and executed tests from QC
• Identified and repaired tests
• Enhanced automated tests using parameters, checkpoints and components
• QC configuration to enable integration SAP TAO for automatic creation of business process tests and reusable components
• Traceability matrices from Requirements to Tests to Defects to ensure coverage
• Configuration of risk based testing
• Customer/business requirements translated to QC and converted to tests
• Change Request and Defect approval/management process flows
• Set up TDMS to build lean clients
• Environment UNIX, Windows, z/OS, SAP HCM, FI, BW, DB2/JCL, File-AID, SQL, XML, Confidential Quality Center 9.2 and 10, MKS, QTP, MS Office, TDMS 3.0

SAP Functional Lead  

Responsibilities/Deliverables:

• Involved in developing the QA process, test strategy and defect management for XO Communication to cover all the phases of the SDLC.
• Gathered and Analyzed the Requirements and Functional Specifications
• Established / maintained relationships with various business units, development and QA Team, facilitate communications across organizations
• Identified trends, and themes across defects and reduced incidence occurrence rates
• Led design, configuration and implementation of Confidential Quality Center
• Integration of Quality Center with Remedy test tool
• Extensive reporting using Confidential Quality Center
• Define QA Automation and test harness design
• Involved in developing QA Process, Test Strategy and Defect Management for the company to cover all the phase of SDLC
• Formulate Test Plan to define the Test Platform for the project in terms of hardware, software requirements and workflow
• Analyze the Functional Specifications, Use Cases and develop Test Cases for GUI, functionality, Integration and regression testing
• Identified and created business component tests using formal test design tools
• Backend Testing
• Led functionality tests and prepared foundation data and populated SAP System tables - HR tables, Benefits tables, payroll process tables
• Developed tests cases and executed them to validate the payroll processes for given set of wages, wage-types, calculating benefits premiums, and storing the results of the payroll calculation
• Performed regression tests on standard payroll schemas and reviewed the results
• Verified the Employee Payroll Information, by classifying earning codes and pay groups
• Simulated scenarios for Deductions-Benefits and General Deduction
• Coordinated and conducted test automation using Quick Test Pro, developed QTP action scripts and performed data driven tests
• Managed a library of QTP scripts, object repositories and generic VBS functions and conducted regression tests
• Reported the issues, assigned severity and followed up with engineering team
• Analyzed test results and prepared test status reports
• Environment Windows, z/OS, JCL, DB2, SAP — HR/Benefits Modules, BW, ORACLE, SQL, TOAD, Crystal Reports, Test Director

Business Process Engineer

Responsibilities/Deliverables:

• Enterprise Cost Management (ECM) is a major category of enterprise software, to help assess, manage, control and reduce costs, with the goal of maximizing profit.
• QA Engineer to validate the business logics and interfaces to various application modules across the enterprise software.
• Experience administering defect tracker JIRA
• Created new / modified existing templates for test plans, test cases, and test approach documentation
• Reviewed engineering specifications and business requirements
• Analyzed the use cases, data mapping and developed test cases and created test data
• Coordinated with system administrations to install and configure the test and management tools to setup the test framework
• Authored test cases for Various Process groups and business features
• Performed manual test and verified the business transactions, data flow, and UI interfaces and functionalities
• Conducted end-to-end tests and verified the web service requests, dynamic data contents and XML data population
• Developed and executed test scenarios to verify the data migration process and file formats
• Performed manual tests to verify the web interfaces, single sign on features and browser support
• Identified and grouped the test cases for automation and developed QTP scripts
• Enhanced the QTP actions with proper checkpoints, parameterization and exception handling
• Mapped the test cases to the requirements in Test Director and monitored test coverage
• Developed generic VBS functions and shared among the testing team
• Constructed and executed SQL scripts, verified data quality and integrity
• Coordinated with build and release engineers, assist the installation of patches and builds
• Support the regression tests on multiple builds and projects
• Leveraged expertise with test automation and executed regression tests
• Reported the issues in TD and coordinated with engineering team
• Environment Windows 2K, z/OS, COBOL/DB2, VB.Net, ASP.Net, MS SQL Server, VBScript, XML, HTML, SQL, Informatica Power Center, Test Director, QTP, VBScript, MS Office