SUMMARY:

• Praveen is an SAP Functional Consultant with about 9 years of experience in executing SAP Projects and around 3 years of experience in Sales and Marketing domain. Scope of excellence entails:
• SAP Implementation (2) - Client Interaction - Production Support (3) Change Management/Configuration (3) - ALE / EDI - Development& Upgrade (2)
• Worked with some of the top-rated clients in their respective industries like Nike, P& Confidential, Confidential, Levi’s and nestle.
• Attended training on SAP FMS and having good knowledge on concepts: Merchandise Category, Article Master, Site Master, Assortments, Segmentation, Order Allocation, Stock Protection and VAS.
• Expertise in SAP SD (OTC) module with complete Order-To-Cash process, Sales documents, delivery, transportation, picking, packing, Goods issue, billing, Pricing, CMR/MMR/CMIR, Returns, Claims, POD, Output, Incompletion log, Item proposals, Availability check and TOR, Credit Management and Revenue account determination.
• Also extensively worked on SAP SD AFS specific functionalities like Material Grids,Categories,Material Master data,Customer master data, Pricing, Value Added services, Allocation Run, Mass document changes, Mass customer changes,MRP ARUN Statuses,Release rules,Seasons.
• Strong exposure to the speciality processes like Rebates processing(Variable,Variable Retroactive, Lumpsum and Extended Rebates),Third Party sales, Freegoods, MaterialSubstitution,Intercompany sales,and Payments Card processing.
• Expertise in Logistics Execution (LE): Functionalities like Outbound/inbound Delivery Processing, Picking, Packing, Route determination, Good Issue, inbound Shipment, outbound shipment, Shipment cost functions, Bill of Lading and Warehouse Management.
• Strong hands on experience in ALE/EDI/IDOCs and Batch jobs. Actively involved in Interface and IDOC issues. Worked on Batch Job Scheduling and Background job processing
• Strong expertise to SD integration with cross functional domains like MM, LE/WM,and FI.
• Actively involved in change management and problem management activities.
• Hands-on experience in leading the scope of consulting operations involving scope understanding, business process mapping, GAP study, functional specification, blueprinting, configuration, testing (unit, integration & user acceptance), and assistance on development of custom objects.
• Ability to prioritize, coordinate and multi-task, and grows positive relationships with clients, customers and peers. Successfully defined customer requirements and coordinated various project teams to achieve requested deliverables.
• Done detailed analysis of business requirements and comfortably worked with ABAP consultants in interpreting the requirements.
• An SAP business analyst and provide support including functional specification development, Requirement gathering, Gap document preparation and troubleshooting tickets in SAP SD AFS and SAP LE module.
• Good knowledge on ABAP Coding, Debugging, User Exits, ABAP Queries, ALE, EDI and System modification.
• Performed unit and integration testing of new development and provided feedback and recommendations to technical team prior to user acceptance testing.
• Dedicated, focused and detail oriented, able to prioritize multiple tasks and to grow a positive relationship with clients, customers and colleagues.
• Skilled in handling end user training, go-live preparation, and post go-live handholding.
• Proficient in looking after documentation for various phases of consulting and good experience in handling project management & administrative tasks.
• Effective communicator with exceptional interpersonal skills and hands-on experience in leadership & imparting training to new hires.
• Good exposure to different middleware systems like Fusion, Informatica, iMFT and EDI.
• Good exposure to tools like Autosys and JAWS.

PROFESSIONAL EXPERIENCE:

Confidential

Consultant - SAP FMS/AFS OTC

• BPD, KDD and Functional Specification Document Preparation.
• Requirement Gathering and GAP study.
• Interacting with the business users on solution implementation.
• Attended workshops with client IT and Business teams.
• Unit Testing and Integration Testing
• Provided support to end users in UAT
• Provided Go-Live support

Confidential

Senior Consultant - SAP AFS SD/LE

• Responsible for resolving all issues of users on a daily and priority basis in SD/AFS/LE area.
• Providing resolution to the incidents (P1, P2, P3 and P4) that have been logged by users and in Service Now.
• Interacting with cross functional teams regarding the issues.
• Handled Incidents related to AFS Allocation, Material Grids, VAS, Contracts and Call off, Idocs related interface issues, Batch Job related issues, material Determination, Free goods, order creation, delivery, PGI, Billing and accounting related issues, Intercompany billing issues, pricing related issues, output related issues, availability check, Inbound and Outbound shipments, custom reports and also supported other day to day issue of the business.
• Handled critical issue with the client to ensure quality and timely deliveries.
• Maintained a good relationship with the client for getting advice and guiding them in solving any critical issue.
• Involved in incident reduction through Problem Management and CSI (PM/CSI).
• Involved in Change Management Process
• Handling Batch Jobs in OTC and LE area.
• Involved in preparations of GAP documents and Functional Specification documents.
• Creating and modifying variants in OTC and LE area through Charm Tool.
• Preparing KEDB’s on recurring issues and helping the Frontline Team members in resolving the issues.
• Prepared end user training documentation and conducted the training.

Confidential

Consultant - SAP SD

• Responsible for doing the testing in the OTC area
• Handling issues during archiving SAP Orders, deliveries, invoices and Shipments.
• Involved in finding the root cause analysis for the issues related to SAP Archiving in the areas like Sales, Shipping, Transportation and Billing.
• Involved in unit testing and done analysis on the errors that were raised during the closure of open/partial sales orders, deliveries etc. using sales document closure programs.

 Confidential

Consultant - SAP SD

• Analyzing & proposing solution to tickets. To identify functional errors and work around, liaising directly with Client and to ensure that the resolution of issues / incidents is dealt with in accordance with defined support service level agreements.
• Supporting the interfaces for Sale order and billing processes.
• Having knowledge of working with IDoc for communicating with non-SAP systems.
• Supporting the batch jobs used for process automation.
• Identifying the new requirements as per the incident and proposing the new functional specification required for the development.
• Mapping the URs with PCM tool. Conducting pre-testing sessions with the business.
• Gathering information from the business and mapping same into PCM tool. Attending CRP meetings regularly with business.
• Interacting with business coordinator and gathering Returns process information of different markets.
• Integrating SD Returns flow with SAP QM Notifications and ABAP Workflow.
• Preparing functional specifications, unit testing and user manuals.
• Developing the solution as per user requirements and freezing the requirements after getting the confirmation from the business owners.

Confidential

SAP Consultant - SD

• Responsible for resolving all issues of users on a daily and priority basis.
• Interacting with cross functional teams (like FI, CO, ABAP, BASIS, Security, MM/WM etc.) regarding the issues.
• Analyzing the issues and communicating with the user to resolve the issue using various communication channels- E-mails, telephone etc.
• Involved in Gap study and Functional Specification preparations. Involved in defining new pricing routines related OTC area.
• Providing on Cal support during weekdays and weekends for S1 and S2 tickets.
• Attending weekly Telco’s with Client and preparing weekly reassign report.
• Identifying the requirement, presenting the change in the CAB and CAC meeting and doing Unit Test and QA once the change approved.

Confidential

SAP Consultant - SD/CS

• Providing resolution to the incidents that have been logged by Service Desk Operations and identify the root cause of failure. Interacting with cross functional teams (like FI, CO, CD, GD, MH etc.) regarding the issues.
• Interacting with Job scheduling team (Wipro), SMS Monitoring team and BASIS team (Satyam) regarding the issues.
• Analyzing the issues and communicating with the user to resolve the issue using various communication channels- E-mails, telephone etc.
• Providing on Cal support during weekdays and weekends for P1 and P2 tickets.
• Attending weekly Telco’s with Client and preparing weekly reassign report and Minutes of meeting(MOM)
• Preparing KT documents and conducting KT sessions.
• Involved in the production support of the AOA region (SAP SD/CS/LE Module).
• Solved and handled Incidents related to Rebates, Idocs related interface issues, Job related issues, material Determination, Free goods, order creation, delivery, PGI, Billing and accounting related issues, Intercompany billing issues pricing related issues, output related issues, availability check, custom reports and also supported other day to day issue of the business.
• Handled issues related to SAP CS module in the areas like Service order, Repair order, in-house repair process, field repair process, warranties, preventive maintenance etc.,
• Handed critical issue with the client to ensure quality and timely deliveries.
• Maintained a good relationship with the client for getting advice and guiding them in solving any critical issue.

Confidential

Consultant - SAP SD

• Defined and Assigned SD Enterprise structure.
• Creation of sales document types and established links with item category and Item category groups Schedule line categories.
• Customization of the pricing procedure determination, document and customer pricing procedure for all the sales process by using condition technique
• Defined and assigned Shipping Points, Loading Groups and Rules for Shipping Point Determination
• Configuration of free goods and material determination
• Configured Credit Management and Revenue account determination
• Conducting training for the benefit of the end user team to have basic understanding regarding SAP
• Unit testing and Integration testing as per requirements.
• Involved in Requirement gathering, Gap study and Functional specification preparation.
• Preparation of End-User Manual and Configuration Manual. Post Go-live support & End user training.