Managing Consultant, Jersey City, Nj Resume
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SUMMARY:
- Lead Organization Change Management activities using ASAP Methodology including stakeholder engagement, develop and deliver change management activity plans, communication plans, business readiness, organization alignment, change impacts and action planning; SAP Activate Methodology Certification in progress
- Development and execution of stakeholder analysis, surveys, executive messaging and presentations, newsletters, announcements and communications delivery highlighting project plan milestones
- Relationship building and partnering developing Change Agent networks in cross - functional environments
- Lead teams in end to end business process flows, gathering business requirements, identifying business scenario testing strategy, writing test scripts, tracking defects, issues, onboarding and training UAT users and measurement and analysis of training results
- Ability to ramp up quickly with new technology; prefer dynamic and fast paced environment where multi-tasking is mandatory
- 10 years Corporate Retail business analysis experience aligning teams through business requirement gathering and change impact assessments, process improvement, process flows, functional end-to-end testing, training and identifying gaps and risks
- 15 years managing, developing and delivering training plans, train the trainer, developing training curriculum, training manuals and educational materials such as BPPs, work instructions, quick reference guides, job aids, tests, class evaluations
- Advanced level MS Office, Excel, Word, Access, Visio, PowerPoint, SharePoint
- SME/Administrator experience in SAP(R/3) Master Data, Pricing & Promotions, Purchasing; Lawson HRIS; ADP Enterprise HR EV5; ESS/MSS; Cornerstone LMS; Quality Center, familiarity with uPerform (Infopak), MS Project, MS Lync
PROFESSIONAL EXPERIENCE:
Confidential, Jersey City, NJ
MANAGING CONSULTANT
Responsibilities:
- Lead Organization Change Management initiatives using ASAP methodology. Build relationships and partner with key stakeholders across multiple work streams supporting standardization and process improvement.
- Conduct, manage and measure change impact assessments, action plans, change strategies, role changes, communications, process workshops, organization readiness and measure OCM effectiveness.
- Develop executive messaging, presentations and provide significant documentation to a Communications Toolkit highlighting project plan milestones focusing delivery on the client.
- Boeing Commercial Aviation Services MM - Renton, WA, Communications Lead for Project OneSAP
- Actavis - Allergan Pharmaceuticals, Rockaway NJ OCM)
Confidential, Fort Myers, FL
LEAD ANALYST OPERATIONS
Responsibilities:- Managed India off-shore AP processing team.
- Managed Regional and District Supplier relationship representatives in process improvement and global enterprise data governance.
- Provided regular communications, training and business analysis and metrics aligning standards with GE Global Operations.
- Supported accounting and controls functions within the accounts payable team.
- Governance of 3rd party providers, supplier audits, drove compliance and adoption of new system technology and business process.
Confidential
PRINCIPAL CONSULTANT
Responsibilities:- Lead SAP Organization Change Management, Training, Business Analysis and Communication initiatives using ASAP methodology.
- Developed executive communications and presentations for the PMO, HR, Finance, Operations and IT teams.
- Built effective business partnerships with leaders and functional leads in the development, implementation, measurement and analysis of change strategies, plans and activities including business impact assessments, role changes, communications.
- Conducted process workshops, organization readiness surveys, stakeholder support and management business process improvement workshops, Business Process and Procedures (BPPs) and OCM effectiveness measurement.
- Drove adoption of SAP organizationally and individually.
- Foss Maritime Company, Seattle WA
- The Brock Group, Houston TX
Confidential
CHANGE MANAGEMENT CONSULTANT
Responsibilities:- Supported SAP and JDA Organization Change Management and training initiatives through ASAP methodology.
- Developed and managed cross-functional teams through business impact assessments and action plans in Master Data, Planning, Allocation and IT business areas.
- Built effective business partnerships with leaders and project team leads in the development, implementation and measurement of change strategies and activities.
- Provided stakeholder support and integrated process improvement.
- Loblaw, Brampton, Ontario Canada (OCM)