SUMMARY:

• Expertise in SAP R/3 4.x,ECC5.0/ECC6.0, SRM 7.1, MDM 7.1, SAP NW04 & NW04s (SCM4.1 &5.0, BW 3.x, BI 7.0, EP 6.0) Implementations, Installations, Upgrades and Project & Production support.
• Good knowledge about installation of Enhancement Packages (EhP)
• Plan and implement Unicode conversion for non - Unicode system. Strong knowledge in Implementing & Supporting Upgrades & Unicode conversion tools like PREPARE, Upgrade Assistant, SAPup, SPUMG, R3load, SUMG.
• Configure and execute SAP change control functions including the Transport Management System (TMS), setting up Transport Routes, Configure Transport Domain Controller and customize Workbench Organizer.
• Experience in System Copy/refresh, Database Administration like tablespace management, Backup, Recovery and Restore.
• Experience in installations of Support Packages, Add-on Installations, Kernel Upgrades and Hot Patches (SPAM/SAINT).
• Experience with CCMS, Performance Tuning & Optimization, Printer set up, Add-on installations, Client administration, Load Balancing, OSS Note and Support Package application
• Very good exposure with Tax related tools like vertex, BSI tax factory.
• Experience in Spool Administration like Print server level configuration / user level configuration, maintenance of network printers and trouble-shooting.
• Excellent organizational, communication, leadership, and interpersonal skills. Can handle responsibilities independently as well as a proactive team member.
• Very good exposure on Service Now, X matters, HP open view Service Desk, EDS Service Center (peregrine) and BMC Remedy tools.
• Six years experience in Network /System Administration on Cisco Routers/Switches and Windows NT/Windows 2000/Linux 6.x. operating systems

TECHNICAL SKILLS:

Operating System: UNIX (HP-UX, AIX, SUN), Windows-NT/2003/XP/98

RDBMS: Oracle 10g, 9i, 8.x, Data Guard, MaxDB, DB2, SQL Server 2000.

SAP Installations & Configuration: SAP NW 04/NW04s, SAP R/3 4.0B/4.5B/46C/46D/4.7,WebAS 620/640, ECC 5.0/6.0, BW 3.0B/3.1/3.5/7.0, SCM4.x, 5.0 and XI3.0/PI7.0. ITS 3.0/4.6D, EP5.0/6.0/7.0, APO 3.0A/4.0, EP 5.0/6.0/7.0, SAPGUI, SAPHELP, TMS, TREX,CCMS, CUA, System and Client Copy, Load Balancing, Archiving, Performance Tuning, SAP Router Installation on WinNT, AIX, HP-UX

Tools: CCMS, PFCG, SAPDBA, BRTOOLS 620/640/700, BRGUI 640, Migration Monitor, CATT, Oracle Data Guard, OEM

Networking: TCP/IP, DHCP, NFS, NIS, DNS, WINS, IIS, SAN, EMC

PROFESSIONAL EXPERIENCE:

Confidential

Technologist IT - SAP Basis

Environment: SAP ECC 6.0 EhP7, SAP BW 740 (ABAP& Java), SAP BPC 10.1, Logistics and Transportation Management NW 74, Solution Manager 7.1, GRC NW 7 EHP2, Master Data Management ERP6.0 EHP 7 MDG 7.0, HCM-ECC 6.0 EHP7/ BSI Tax factory, Windows 2010/2012, MS SQL 12.00

• Working on day to day Production issues
• Planning, coordinating and performing System refreshes
• Performance tuning
• Reviewing production Early watch reports and recommending required changes
• Taking preventive measures by fixing all daily checks & solution manager alerts
• Planning and installing new SAP Systems
• Applying support packs to the latest levels
• Performing Kernel upgrades on all SAP Systems to meet the latest levels
• Working on D&B issues
• Configured and maintaining TREX

Confidential, Houston, TX

SAP Basis Expert

Environment: SAP ECC 6.0 EhP5, SAP SRM 7.1, MDM 7.1, SAP EP, BW 7.3 (HANA), BW Java, AIX 6.1, RHE Linux 6.5 (Santiago), Oracle 11.2.0.3, Solution Manager 7.0

• Provided the technical approach for the target systems build and hardware provisioning for complex migration
• Responsible for overall migration strategy
• Proposed file system layouts across systems
• Responsible for database re-organization for optimized performance of export / import.
• Responsible to register new systems in Solution manager and market place.
• Provided backup solution

Confidential, Houston, TX

SAP Basis Expert

Environment: SAP ECC 6.0, SAP SRM 7, SAP SCM 4.1, SAP GTS 8.0, R/3 4.7, ITS 620, SAP BI 7.0, Livecache 7.6, Windows 2000/2003, MS SQL 2000/05, Solution Manager 7.0, Redwood, Intellicorp LiveCompare

• Designed and Implemented end-to-end SRM 7.0 project.
• Participated in Hardware sizing and User security requirements.
• Installed and configured 5 system landscape (Production support path and Project support path)
• Configured web single sign on using SSL client certificates
• Well versed with configuration and troubleshooting of external & internal catalogs
• Planned and configured HA and DR plan for Production System.
• Working with SAP AG for Go-Live checks, Problem resolutions
• Configured TMS in a 5-system landscape
• Working on on-going issues if any.

Confidential, PA  

Senior SAP Technology Consultant, Team lead

Environment: SAP ECC 6.0, R/3 4.6c, SAP BI 7.0, BW 3.5, SAP SCM 4.1, SCM 5.0, Livecache 7.6, HP-UX 11x, Oracle 9/10g, Solution Manager 7.0

• Production support of SAP ECC 6.0/SAP R/3 4.6C, BI7.0/BW 3.5 & SCM5.0/SCM 4.1
• Extensive knowledge on Transport Management System (BC-CTS-TMS)
• Configured Solution Manager service desk and ChaRM.
• Generating EWA from solution Manager and analyzing them.
• Spool Administration - Configuring, troubleshooting various type of printers
• System monitoring from Solution Manager
• Supported R/3 modules: CO, BC, BW, WM, FI, MM, PP, SD SCM: DP, SNP
• Kernel upgrades, Go live Analysis and problem resolution, System refreshes
• Backups (offline), restores using BR* tools, Applying Support packs, BI-CONT, add-ons
• LiveCache backups using DBMGUI, Initializing & restoring Max DB for livecache
• Transports using STMS, Client administration, Analyzing ABAP/4 Dumps, Scheduling and monitoring different kind of Background jobs, Performance monitoring and tuning
• Database administration (Oracle and Max DB)
• Responsible to load & apply Support Packages, Add-ons, Kernel Upgrades and Hot patches (SPAM/SAINT).
• Managed 10 member team, analyzing daily monitoring report and providing recommendations.

Confidential, Tobacco, NC 

Senior SAP Basis Architect

Environment: SAP R/3 4.7, SAP BW 3.5 (ABAP+Java), SAP SCM 5.0, Livecache 7.6, AIX 5.3, Oracle 9/10g, Solution Manager 7.0, SAP J2EE, Vertex

• Supported R/3 modules: CO, BC, BW, WM, FI, MM, PP, SD, SEM, SCM: DP, SNP
• Monitoring SAP Production (R3, BW, SCM) Cluster environments
• Configured SSO (Cybersafe)
• Monitoring and troubleshooting Transport Workflow.
• Extensive knowledge on Transport Management System (BC-CTS-TMS)
• Performing Database copies
• Worked on BW 3.5 (ABAP+Java) issues, system copies (both stacks)
• Configured Logon load balancing for better performance
• Configured and Maintaining failover servers (R/3, BW and SCM)
• Maintained the Java stacks using Config tool, Visual Administrator, Log viewer, NetWeaver Administrator, and deployed JAVA Support Packages and patches using JSPM/SDM.
• Troubleshooting the IDOC issues.
• Maintaining and troubleshooting CIF queues like connectivity between systems, CIF error handling, qRFC monitoring.
• Installed and configured Solution Manager on Windows/SQL Server environment.
• Configuration and maintaining DB links.
• Integration and Supporting Vertex Tax Application (Windows/Oracle/IBM Websphere)
• Performance related issues monitoring and troubleshooting
• Supporting SAP J2EE application (Order Direct)
• Configured RWD Infopak for customized SAP help.
• Applying OSS Notes to the SAP systems
• Database administration (Oracle and Max DB)
• Applying Support Packages, Add-ons, Kernel Upgrades and Hot patches (SPAM/SAINT).

Confidential, Beaverton, OR 

Senior SAP Basis Consultant

Environment: SAP SCM 4.1, 5.0, SAP ECC 5.0, SAP R/3 4.7, BI 7.0, Solution Manager 4.0, SAP XI 3.0, Livecache 7.5, 7.6, HP-UX 11.x/AIX, Oracle 9/10g, J2EE

• Configure and execute SAP change control functions including the TMS, setting up Transport Routes, Configure Transport Domain Controller and customize Workbench Organizer.
• Supported R/3 modules: CO, BC, HR,BW, WM, FI, MM, PP, SD, SEM , SCM: DP, SNP
• Client Administration like creating Clients, Client copy (Local and Remote), deleting clients and assigning logical systems to clients
• Maintaining and troubleshooting CIF queues like connectivity between systems, CIF error handling, qRFC monitoring.
• Responsible to load & apply Support Packages, Add-ons, Kernel Upgrades and Hot patches
• Responsible for Portal Administration and portal security
• Troubleshooting the IDOC issues
• Database Backup / recovery, Monitoring, trouble shooting the Backup problems by investigating the cause like due to media failure or due to system failure or some other reasons
• Applying OSS Notes to the systems
• Monitoring the initialization parameters that determine the behavior of the Oracle DB Server
• Monitoring the alert log file to see the major changes, events & errors that occur during the running of the Oracle Database.
• Managing Archive Logs. Monitoring Systems for its database growth, memory utilization, doing SAP health checks daily for its better performance
• SAP Printing architecture: Spool Administration -configuring printers & trouble shooting spool request, working with TemSe objects
• Configuring Operation Modes, Managing Instance Profile, managing Logon Groups for load balancing
• Performed extensively tasks such as Reorganization of table spaces, creating indexes,
• Configured CCMS alerts integrating with Solution Manager and Maintained Central Monitoring system with automatic e-mail forwarding
• Performance Tuning of SAP servers, Configured CCMS sets as per the requirement.
• Oracle DB patch upgrades (9.2.0.4 to 9.2.0.6)
• Applying Vertex updates (geocode and ratecode)
• Performing DB refresh Time finder, online & Offline, via tapes
• Monitoring various kind of Backups and trouble shooting failed backups
• Client administration which include client copies/exports
• Familiar with IXOS, Net Backup and Control-M products and Worked on BC, ITS, LDAP & IMS interface tools.
• Responsible for optimum utilization of the resources on the project

Confidential

Network Engineer

• Configured and maintenance of Cabletron SmartSwitch Router 2000.
• Configured and maintenance of CISCO Routers 7513, 3660
• Configured OSPF, RIP and Static routing.
• Configuring and Monitoring MLLN circuits.
• Configuring and monitoring RF Leased lines.
• Supporting leased line customers.
• Configuring VLAN in Cisco Switch (2950 Catalyst).
• Coordinating with Telco people when ever required.

Confidential 

Senior Network Executive

• Supported commercial users of Internet service provider’s ISDN, and dedicated access services and custom PPP dialup software.
• Configuring new routers and overseeing hardware expansion and rollouts.
• Supported ISDN, T1 and other WAN connections for corporate and small-business networks as well as TCP/IP environments in the Cisco 1600, 2500 and 3600 product lines.
• Coordinated, produced, and designed documents for internal departmental website.
• Served as escalation point for first and second level support technicians.

Confidential 

Senior Network Executive

• Configuring CISCO Routers of series 3600, 2600, 2500 and 1700.
• Configured OSPF, Static routing.
• Implementation of NAT and traffic filtering through Access Lists.
• Disaster recovery like Loading IOS, Password recovery and IOS backup.
• Monitoring Leased Lines with monitoring tools like MRTG, SolarWinds and WhatsupGold.
• Configured VLANs in Cisco switches (1900) and Cisco routers (3640)
• Dial-up networking services and Knowledgeable about BGP, DVMRP, MOSPF and CBT
• Manage LAN/WAN installation/configuration/support for dedicated line customers.
• Configured and regular maintenance of SQL servers. This includes creation of databases, tables and making periodic backup plans.
• Converting daily RADIUS logs to text files and making them available through web interface.
• Regular maintenance of Java Web Server.
• Configured and maintained web servers. (IIS on NT, Apache on Linux and JWS on NT.)
• Installation of all types of software packages of UNIX and Windows NT4.0, 95, 98.
• Worked as a team member for our organization in the ISP setup.

Confidential

System Administrator

• Responsible for giving network solutions for both LAN & WAN using network cards, switches, hubs and configuration of web servers for the local Intranet.
• Installation of all types of software packages of UNIX and Windows NT4.0, 95, 98.
• Regular maintenance of web servers, virtual hosting of web sites in the web server.
• Attending break down calls, Intranet administration. Coordinating the customer support for efficient operation, training them on common protocols, application software.