SUMMARY:

• An accomplished, high - performance IT Program Manager with over ten (13) years of extensive in SAP Implementations.
• Also an experienc ed functional consultant in SAP Advanced Planner & Optimizer (APO) and SAP Production Planning (PP).
• Experience in SAP Network design, SAP Change Management, monitoring, project management, Change Management, IT Auditing, excellent in Sarbanes-Oxley Act (SOX), Knowledgeable in SAP/ERP Integration of Business processes, Solution Manager and technical writing and documentation, training and leadership - Excellent written, verbal and interpersonal skills

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

Coke One SAP SCM / Demand Manager

• Participated and facilitated client & Business Planner meetings and working sessions. Developed detailed technical specifications.
• Sound knowledge of production activities like production planning, execution, troubleshooting & manpower handling, material master & production orders related to manufacturing industry.
• Manage the Demand Management process for new capabilities from bottlers for our Client's (SAP) enhancements for both existing Coke One bottlers and new deployments. Define Project scope, goals and deliverables that support business goals in collaboration with Senior Management and business stakeholders for Solution Manager (Charm).
• Responsible for coordination and project management of Our Client's Coke One Demand Management process which includes working with the International bottlers, our Business Process, Development and Deployment teams.
• Drive weekly meetings with Bottlers who are live on the CokeOne+ Global Template to identify new / upcoming demand.
• Responsible for managing cross stream review and estimation process (Process / CoE / Infra / Security other 3rd party vendors).
• Liaising with Business Solution Lead’s (Coke Business Solution Leads) to identify impacts of changes to other live bottlers (invasiveness or non-invasive impacts).
• Drive alignment on timelines / delivery with all parties (including Release Manager).
• Drive teams to demand milestones as appropriate for Releases.
• Ensures readiness / availability of documentation to pass demand tollgates (i.e. be approved into a Release where appropriate).
• Drive SOW sign off with Bottlers and BIG CIO.
• Work with teams to prepare for SAP Change Control Board if Demand is being requested for a locked release.
• Responsible for Issue & risk management and escalation to the appropriate parties.
• Provide weekly status to C Level Executives for Demand Management issues or concerns.
• Coordinate with Portfolio & Bottler Project Demand Manager to ensure no overlap in Demand / conflicting priorities / resource constraints etc.
• Responsible for coordination of cost estimates for new functionality by working with all teams involved.
• Responsible for Capturing Demand and Status Reporting during the planning processes.
• Host all Bottler meetings and internal team meetings.
• Partnered with Group Director to refine the existing Demand Management Process.

Confidential, Atlanta, Georgia

IT SAP Project Manager /Supply Chain

• Worked in two full life cycle implementations.
• Improved efficiency levels in overall business processes of sales, marketing, budgeting, operations after an efficient SOP process has been developed and put into practice.  
• Reduced inventory levels by 20%, Reduced Lead time by 25%, improved forecasting process.
• Hands - on experience on ASAP methodology with experience in all phases of Project implementation-Preparation, Business Blueprint, Realization, Pre-go Live, Go Live and Post live Support.
• Experience in Supply Chain Planning Concepts and Processes include Designing, Developing, Configuring, Testing, Implementing and supporting all aspects of the Core Interface (CIF), Demand Planning (DP), Supply Network Planning(SNP) and Production Planning/Detailed Scheduling(PPDS)
• Knowledge of various Forecasting static model and forecast technique.  
• Experience in configuration and implementation of DP Info Cubes using Administrative Workbench, Generating and changing Characteristic Value Combination, Planning books, Planning Areas, macros and creating Statistical Forecast.
• Maintained Time bucket profiles, Forecast profiles, planning versions, promotional Planning, life cycle management and Like Modeling.
• Created SNP Master Profile, SNP heuristics, Optimizer and Capable to match (CTM) techniques.
• Maintained CIF Integration Models for Master and Transaction Data transfer between R/3 and  APO.  
• Experience in creating test scenarios, manage testing, develop user documents and training of  
• new solution.
• Configured the PP/DS profiles (Strategy), global settings for PP/DS and heuristics profiles for Production Planning Run.
• Clear under stand of business process and modeling it using ARIS and VISIO
• Excellent analytical & communication skills and ability to interact with business users. Able to translate business requirements into deployable business solutions and work in team environment.
• Having strong management, administration, problem solving and decision-making ability.
• Performed Unit Testing and Integration Testing based on end user issues.

Enterprise SAP Project Manager

• Involved in preparation of As - Is and To-Be flow on the business processes. Prepared Functional Specifications for different reports for production. Identified the tables and field required to generate the reports.
• Created Material Master for raw materials, semi-finished materials and finished materials.
• Maintained the MRP, Forecasting and Work scheduling views in the material.
• Created and maintained BOM, work center and Routing
• Maintained Production schedule profile
• Worked on integration of PP with QM.
• Configured Sales and Operation Planning with flexible planning
• Transferred the active version of the plan to demand management.
• Configured Planned Order, Scheduling, Availability check, Goods movement.
• Responsible for creation, release and confirmation of Production Orders
• Responsible for improving efficiency of Work places.
• Configured Plant, Purchasing Organization, Storage locations and designed the structure

Project Manager - RTP and IPAG Programs 

• Assists and coordinates in development, updates and maintenance of testing standards, procedures and documentation
• Ensures accurate defect tracking, escalation, and reporting by assisting in resolution of defects, trouble tickets, and testing issues appropriately for timely resolution and re-testing
• Maintains responsibility for delivery of verified production-ready applications to Confidential &T
• Performs testing discovery, identifies entry and exit criteria, and conducts internal testing.
• Assists with system reviews during feasibility, design, programming, testing, and conversion phases
• Determined risks during review and analysis of System Development Life Cycle (SDLC).

Confidential, Atlanta, Georgia

Enterprise Project Manager

• Lead large technical development teams through application development and e-commerce project lifecycle using Web sphere Commerce.
• Review and approve all Change Requests to ensure project is properly tested in the QAT test environment.
• Performed SAP and legacy system reviews to ensure business objectives are met.
• Participated in SAP Transaction Code testing to improve user management, authentication management, authorization management, access management, and provisioning capabilities.
• Envision, lead the development, and subsequent launch of customized e-commerce solutions for myTmobile.com and Confidential .
• Manage 10 On-shore and 30 Off-shore resources to ensure testing efforts are completed in a timely manner.
• Defect Management for all resources both on and offshore of over 1000 enterprise defects.
• Host Defect Management calls enterprise to resolve all defects before Release Schedule.
• Write Test Plans for Functional, Integration and Regression Testing using HP Quality Center
• Create Test Schedule, level of effort and resource budget for project testing effort
• Work with testing resources to verify and review testing coverage of project planned functionality
• Direct entire testing effort from requirement inception to deployment into production
• Provide daily status reports for defects and testing progression to upper management
• Broker relationships with Project Management and Development to help keep project progression on track
• Converted business requirements into test requirements

Confidential, Atlanta, Georgia 

IT Program/Project Manager

• Unified Billing Platform (UBP) Sprint/Nextel (Release 1 - Current)
• Develop Project Plan and Support Model for two OC12 Data Center implementations
• Monitored the Nextel XVN network to determine Capacity and Performance Issues
• Design, review, and implement the pre-implementation test plan
• Design, test, and execute the verification plan
• Design, test, and execute the back-out plan
• Resolve problems during implementation
• Create and Update all appropriate documentation as required
• Lead SOX readiness audit for all call center deployment
• Citrix Farm Upgrade/ Migration for 3,000 User Accounts to one Single Domain
• Major Network Redesign for Vendor Datacenter
• Designed and Implemented Process for Cycle 0 Testing across all Ensemble Platforms
• Trained and managed 30 offshore resources on HP OpenView and Vendor Management Change Process
• Performed legacy system reviews to ensure business objectives are met.
• Developed audit planning, study, evaluation, and testing of controls.
• Determined risks during review and analysis of System Development Life Cycle (SDLC)
• Monitor and Maintain platform stability of all applications and data (hardware, software, network, etc.)
• Develop and Implement all processes to stabilize the Enterprise Network.
• Reduce the risk of outages / downtime and any subsequent impact to SLAs.