SUMMARY

• 10 years of experience in quality assurance automation, business process automation, performance benchmarking, monitoring and analysis of software applications. Experience of full Application Life Cycle Management of software applications.
• 5 years as Automation Lead, handling both automation and performance of software applications.
• Experienced Onsite Coordinator for on - shore and off-shore teams, including hiring, mentoring, and training to the team members.
• Experience in multiple industries including ERP, Telecom, Insurance, Manufacturing, Internet and e-Commerce.
• Environments include SAP GUI, SAP Portal based applications, Oracle R12, Web, Mobile applications and Mainframe.
• Dedicated 5 years of experience in testing large ERP applications: SAP and Oracle systems using HP Unified Functional Test tool, HP Quick Test Pro tool, Quality Center, Application Lifecycle Management (ALM) tool, SAP Test Accelerator and Optimization (SAP TAO) 3.0 SP 2 and HP Business Process Testing (BPT) methodology.
• Involved in Technical Bill of Material (TBOMs) creation in SAP Solution Manager as part of Business Process Change Analysis (BPCA).
• Experience in Performance testing for Oracle R12 systems, SharePoint application, e-Commerce applications, Web Services, Web and Mobile Applications.
• Received STAR award for building automation solution for SAP application.
• Experience in developing and implementing automation frameworks for large and complex applications like SAP and Oracle.
• Experience in implementing reusable component based end-to-end test solutions for business scenarios that span through multi-platform applications including mobile devices.
• Experience in planning and executing tests from large system wide tests (SIT, UAT, etc.) to individual functional tests and regression tests. Methodologies include waterfall, V-model, agile.
• Proven hands-on experience with quality assurance practices, including project plan development, automation strategy development, automation and performance plan development, test case & test data review, and test automation.
• Experience in defining, designing, creating, & executing performance tests, including load tests, volume tests, stress tests, endurance tests, etc.
• Strong interpersonal and communication skills. Experience working with on-shore, off-shore, and mixed teams. Worked in multi-vendor environment.

TECHNOLOGY BACKGROUND:

FUNCTIONAL AUTOMATION:  HP Business Process Testing (BPT), HP Quick Test Professional (QTP)/ HP Unified Functional Testing (UFT) tool, HP WinRunner.SAP TAO (Test Accelerator and Optimizer)3.0 SP3/4/5, TBOMs, BPCA, Solution Manager 7.0

PERFORMANCE AUTOMATION: HP Performance Center 12, HP LoadRunner 12

QUALITY ASSET MANAGEMENT: HP ALM 12/11.50, HP Quality Center 11, Bugzilla

MOBILE AUTOMATION: DeviceAnywhere, Perfecto Mobile, MobileLab TURST, SeeTest

IMAGE BASED AUTOMATION: EggPlant, CitraTest

OPEN SOURCE TOOLS: Selenium and Ruby (Training only)

LANGUAGES: Visual Basic, VB Script, C (Basic)

DATABASE: Oracle and SQL

WEB & CLIENT-SERVER: HTML, XML, Web services (SOAP), and SOAP UI for testing Web APIs.

OPERATING SYSTEM: Windows

PROFESSIONAL EXPERIENCE

SAP and e-Commerce QA and Performance Lead

Confidential, Radnor, PA

Environment: UFT 12.02, BPT, HP LoadRunner 12.0, HP Performance Center12.0, ALM 12.0, SAP ECC 6.0, SAP portals, SAP TAO 3.0, BPCA, TBoM

Responsibilities:

• Planning and design of performance benchmarking of e-Commerce applications. Building strategy to execute the performance monitoring and benchmarking in multiple environments.
• Script design using C language in HP LoadRunner and code review of other team members. Performance test data preparation. Coordination with development team and release management team for system setup and script execution setup in HP Performance Center.
• Execution of performance scripts for benchmarking and for production-similar load simulation. Analysis of the results, logs and reports from the execution. Discuss with development team on performance results and improvements.
• Working with SAP AG vendor for SAP TAO licenses, SAP SolMan Adaptors and SAP BPCA components.
• Working on the SAP Basis, SAP Functional team and Tools team to collect the requirements for implement SAP Solution Manager Adaptors and SAP Test Accelerator and Optimization 3.0 SP 3.0/SP5.0 for automation of SAP Business Processes.
• Setup of HP Unified Functional Testing tool, HP Application Life Cycle Management tool and Integration of ALM with SAP SolMan. Integration of SAP TAO with SAP SolMan.
• Working on migration of old HP Quality Center 10.0 setup to HP Application Lifecycle Management 12.0 setup. Moving the old assets to new system. Create new process as per the new functionality of the HP ALM tool.
• Estimation and planning of tasks, prioritization of activities, planning and providing training for team members are other day to day activities.

SAP Automation Technologist

Confidential, Roanoke, VA

Environment: SAP TAO 3.0 SP 2, UFT 12.02, BPT, HP LoadRunner, HP Performance Center, ALM 11.52, SAP ECC 6.0,

• Planned and designed the automation framework from scratch. Tools identified were QTP, BPT, SAP TAO and QC. Identified QTP, BPT for SAP SRM, HCM and Travel Management portals. Identified SAP TAO 3.0 SP2 for SAP GUI applications - R2R business processes and other GUI based business process for future.
• Divided the overall automation into three phases - started with PoC as Phase 1. Phase 2 was to automate R2R and SRM business processes, demo, and presentations to business and functional stakeholders. Phase 3 is to automate remaining R2R and SRM processes. And adding HCM business processes for automation. Creating TBOMs in SolMan and BPCA implementation.
• Estimation for automation activities. Demo and presentation of automation plan and roadmap to NS manager.
• Weekly status meeting with manager, functional coordinators for updates and next steps.
• Creating Automation Framework using bottom-up development approach in 3-tier architecture. A Visual Basic based framework.
• Identification and Analysis of performance testing tool, PoC on SAP application for performance testing using HP LoadRunner tool.
• Provided recommendation on load testing tools to the NS management.
• Created reusable VB libraries as part of framework design. Utility functions and accelerators for assisting in automation and other data creation activities.
• Created business components in SAP TAO. Created custom scripted components for TAO. Involved in TAO component enhancements and execution from QC and ALM.
• Created TBOMs for R2R, P2P and HCM SAP modules from SolMan as part of BPCA initiative.
• Done the migration and testing of QTP 10 to UFT 12.02 and QC 10 to ALM 11.
• Installation, configuration and testing of SAP TAO 3.0 SP 2.
• Coordination with functional coordinators, query resolution and reviews manual and automation assets.
• Involved in Quality Center process improvement. Which involves testers, functional team, managers to seamlessly involve in all the phases of application lifecycle. Alerts and auto email configuration in QC. Implemented defect management using custom fields and assigned roles to uses for different activities in QC.
• Creating plan and check list for SAP TAO upgrade with the upgrade of SolMan.
• Documentation of automation processes implemented at NS and creating automation best practices documents for NS. This involved user guides, technical manuals, training guides and governance documents.

SAP Automation Lead

Confidential, Stamford, CT

Environment: SAP FS-RI (Reinsurance Module), FS-CD, FS-GL, SAP BP, Treaty, HP UFT 11.50, HP BPT, SAP TAO, HP ALM, FastForward automation tool

• Created automation strategy to implement the in-house tool Fast Forward for automation of functional business processes.
• Created automation strategy for testing converted data from legacy system to SAP system using HP UFT tool. It involves comparing of converted data from in legacy systems with the data on SAP screens and generating report of all mismatches.
• Involved in automation planning, script review and defect reviews.
• Involved in identifying candidates for Automation specifically used for Scenario, Integration and Regression cycles.
• Created dashboard to capture “what” and “how much” to be automated.
• Automation of Account determination validation between SAP FS-RI and SAP FS-CD module. Wherever a posting happens in FS-RI it hit a GL Account in FS-CD. This validation involves validation of all Entry Code and Accounts that were hitting FS-CD tables. Validation involves if they are hitting the right SAP tables and GL account.
• Coordination with offshore team and tools team for installation of Fast Forward tool and for testing and implementation of the tool.
• Proof of concept with HP BPT and SAP TAO to perform feasibility and the long term advantage analysis using SAP TAO in various modules of FS-RI.
• Worked on the feasibility to convert the existing UFT scripts into SAP TAO framework.
• Coordination with product team for getting requirements and to demo the automation strategy and scripts.
• Coordination with Business to get the regression test requirements. Demo of automation scripts and strategy to Business test group. Collecting the data requirements from business and product team for automation.
• Providing inputs to test domain manager on automation estimations, RoI, test strategy and overall automation design and execution status.

Automation and Performance Test Lead

Confidential, Dallas, TX

Environment: Oracle R12, SharePoint, BAAN, Web, SalesForce, CaseWise BPM, Mobile Native App, Web APIs (SOAP), XML, SOAP UI, Quick Test Pro 11, LoadRunner 11 and ALM, Experitest seeTest, MobileLab TRUST.

• Created templates for automation Strategy, Plan, Test Case, Defect Report, Periodic and End of Project Reports for both Automation and Performance tasks. Created examples and instructions to accompany each template.
• Identification of Automation and Performance candidates for each application. Created dashboard to capture “what” and “how much” to be automated to expedite the application quality improvement.
• Introduced the use of Mobile automation tools to improve efficiency, reliability, and repeatability of Mobile based apps quality check. Tools that were identified for assessment - Experitest SeeTest and MobileLab TRUST.
• 3-tier Component based full Quick Test Pro (QTP) driven framework created for testing end-to-end cross platform applications spanning from Web, ERP, SharePoint and Mobile Devices. Aim was to build framework that is easy to maintain and can be used across multitude of applications.
• Each Component of the framework is designed in such a way that each component is an independent entity having its own independent execution property. At the same time it can be combined to other components for end-to-end executions. For Example, SharePoint components can be combined with CaseWise workflow based components and which in-turn can be combined to Mobile device based components resulting in creation of true multi-platform end-to-end scenarios in no time.
• Additional utility tools to be created for building data sheets for input/output operations and to enhance the recorded code with user defined functions in no time.
• Created performance scripts using HP LoadRunner and HP ALM tools. Involved in collecting the requirements from the stakeholders, building scenario in ALM, execution and report creation.
• Oracle R12, SharePoint App, CaseWise workflows and Web Services (Web APIs) for Mobile Devices were selected for performance testing. Used SOAP UI for functional verifications of Web services.
• Presentation of Load and Performance test results to the stakeholder including business. Involved in discussions with architectures and infrastructure teams for system fine tune and re-runs.

Automation Lead

Confidential

Environment: Web, Flash, Citrix, Mobile Native and Web App, XML, DeviceAnywhere, PerfectoMobile, EggPlant, CitraTest, Manhattan-Supply Chain Management, HP Business Process Testing (BPT), SAP TAO, HP Quality Center, HP Quick Test Pro, HP LoadRunner, Selenium-Ruby, IBM Rational Functional Tester.

• Involved in pre-sales activities and proposal writing for new engagements.
• Demo and presentation of Verification and Validation group capability and demo of new tools and solutions.
• Worked on proposal from Vodafone for automation of Mobile device application using PerfectoMobile tool automation feature. Worked on the proof of concept and demonstrated to Vodafone team.
• Worked on the assessment of DeviceAnywhere tool for Confidential for automation and compatibility with existing HP Quick Test Pro scripts.
• Worked on the proposal from Coles - Supply Chain Management application from Manhattan. Provided solutions using HP Business Process Testing methodology and HP Quality Center. Presented the assessment report on automation and the possible solutions.
• Proof of Concept for StoneRiver for testing Flash application using EggPlant - an image based automation testing tool.
• Proof of Concept using CitraTest image based automation tool for Citrix based clients.
• Worked on proof of concepts, assessments and providing technical solutions to MetLife, GE Aviation, Rexel, and CMC
• Worked on the tool assessment for GE Money. Tools selected for assessment: HP Quick Test Pro, IBM Rational Functional Tester and Open Source Selenium-Ruby.
• Training provided to MetLife team to help them automate their critical, repeatable and time consuming test scenarios. Training was given on Automation concepts and HP Quick Test Pro.
• Team building for new projects, including hiring, mentoring, and training to the new and existing team members.
• Learning of open source tools (Selenium and Ruby) and understanding its usability in automation projects and challenges in using the open source tools.
• Assessment of performance testing of Mobile device based applications using various automation tools including HP LoadRunner.
• Implemented and administered new tools (HP Quality Center, HP Quick Test Pro, and HP Performance Center). Performed demos and orientation for projects moving on to the tools. Supported initial use of tools.

Automation Lead

Confidential, Atlanta, GA

Environment: SAP R3- Order to Cash/Record to Report/Procure To Purchase/Forecast to Deploy/Business Warehouse, SAP CRM, Web, HP Business Process Testing, HP Quality Center, Quick Test Pro, LoadRunner

• Implemented and administered HP Quality Center. Confidential specific customization of Quality Center using script editor and QC OTA objects.
• Implementation and enhancement of automation framework for functional and regression testing between different SAP releases. This framework was designed in such a way that it supported the new HP Business Process Testing methodology.
• Proposed and demonstrated HP Business Process Testing methodology for SAP testing to the various stakeholders in Confidential .
• Overall responsibility of automation for multiple test phases. Weekly status and follow up with onshore and offshore team members.
• Interfaced with multiple application development groups, test groups, and project managers
• Presented testing status to internal and external audiences (external vendors).
• Created performance scripts using HP LoadRunner. Involved in collecting the requirements from the stakeholders, building scenario in Controller, execution and report creation.

Quality Assurance Analyst and Coordinator

Confidential

Environment: Tribold PPM Product, Web, Bugzilla

• Building the QA process in Tribold, templates created for Test Strategy, Test Plan, Test Case, and Defect Report.
• Coordination with Development team, manual testing of each builds that is released to QA. Two or more builds were given per day to the QA for testing.
• Design of manual test scenarios and test cases for functional and regression testing after each release.
• Proposed automation tools for QA to improve the efficiency and reliability of test and at the same time to improve the coverage in the tight testing schedule.
• Weekly standup meetings and status reporting to be shared with the QA and Development team.
• Received training from Tribold on their products and cleared the product certification exam conducted by Tribold. Received certification from Tribold.
• Knowledge transfer and provided training to the offshore team in the Tribold products and the QA processes implementation at Tribold.

QA Analyst

Confidential

Environment: SAP R3 - Material Management/Plant Management/Quote to Cash/Production Planning/HR/SD, Web, HP Business Process Testing, SAP TAO, HP Quality Center, Quick Test Pro

• Implemented and administered HP Quality Center. Customization of Quality Center using script editor and QC OTA objects specific to Confidential needs.
• Implemented the HP Business Process Testing methodology and automated the scenarios using HP BPT methodology.
• Scripts were created using HP Quick Test Professional for all the modules. Tests were executed on module level (Unit), System level and System Integration level (End-to-End across modules).
• Designed and implemented automation framework compatible with HP Business Process Testing and traditional HP Quick Test Professional approach. This way we reused the existing QTP scripts that were first created using HP Quick Test Pro and later got migrated to HP Business Process Testing. Using this framework SAP functional experts were involved effectively in the testing without compromising their regular work tasks.
• A part from the automation framework, few utilities were created to assist in automation specially in creating the data files and enhancement of the recorded scripts. Two important utilities that were created were the Parsar-which builds the data file from the recorded script. Script Enhancer - This enhance the recorded scripts by implanting the function call automatically at the relevant places in the script.
• With 40 SAP functional experts and only 2 automation engineers we carried out this testing work. With the efficient automation framework and its compatibility with HP Business Process Testing, we have effectively utilized the functional expertise in assisting the testing of complex SAP modules.
• Created solution for results sharing of test execution between the Quality Center and HP IT Governance Tool used by different teams in Confidential . This solution helped in sharing test execution results between two tools with a click of a button between two different teams.

QA Consultant

Confidential

Environment: Web, Winrunner, Test Director

• Creation and maintenance of Automated Scripts in WinRunner using TSL.
• Extensive use of Array concept in the scripts to reduce the complexity and size of the scripts.
• Managing, Uploading and Bulk-Run of the scripts in TestDirector.
• Self/Peer to Peer review of Test Scripts.
• Handling Configuration Management activities for the project.