SUMMARY:

• SAP implementation experience of 12 years in Process Development, Design, EDI, ALE, R/3 configuration, Gap analysis, Blue printing, Prototyping, Testing, Training and Documentation, Migration and Conversion of data. Worked predominantly in the SD Module including MM & FI/CO but also in PS with 2 full life cycles and several SAP implementations and planned releases.
• Strong Business process and Client facing experience together with IT knowledge.
• Extensive knowledge in External Fulfillment, Pricing, Variant Pricing, Billing, RRB, Contracts, Logistics, Vendor management, Shipping, Order management and Order fulfillment processes, practices and applications. Also worked with various interfaces like transaction hub, BizTalk, Filemaker Pro, Peoplesoft for HR Mini Master for both upstream and downstream flow of information.
• Trained and Certified in the SD Module from the SAP Partner Academy
• Primary Expertise in SAP R/3 Business Process Re - engineering, Functional Analysis, Definition of new requirements, Design and redesign of process, writing functional requirements and specs as well as reorganization in change management.
• Industry experience in Retail, Consumer Electronics, Manufacturing. Also experienced in PS for Service Industry.
• Excellent communication, analytical, interpersonal and presentation skills with client facing consulting experience.

TECHNICAL SKILLS:

• Strong Networking and Team skills aided with strong presentation skills.
• Proficient in all Microsoft Office products like Word, Excel, Powerpoint & Visio.

PROFESSIONAL EXPERIENCE:

Confidential

Senior SD Consultant

Responsibilities:

• Worked on some enhancements from pre-order to cash. This included robust streamline with product availability, product substitution and exclusion, price inquiry, material bundling, list price and discounts set-up, partner functions integration, promo and introductory pricing, customer preferences, checkout summary, shipping charges based on cart subtotal price-points other than destination and shipping types, estimated taxes, mapping the order history, service requests, service contracts, shipment tracking until invoicing which also included billing plans.
• Translating the business requirements into functional specs and presenting demos to the user community with the design implications and processes.
• Worked extensively on variant pricing for new material and services. Also worked on hierarchical pricing, new pricing procedures, material determination as well as in hazardous material shipments.
• Configured new credit management process for guest customers. Also created a new report for guest orders to analyze the preferences and volume.
• Extensively worked on fixing the bugs and production issues with detailed documentation of the changes for a smooth end to end process.

Confidential, New York,

Senior SD OMS Implementer

Responsibilities:

• Completely got on board quickly with majority of Z transactions and concepts pertaining to PS, DIP Profiles and Resource Related Billing (RRB), Hours vs. Non-hours based Jobs, Job structure and updates, Pricing in the Estimate and how the segment values get created. Extensively worked on Segment Estimates, Estimate Output, Billing Output, Estimate Billing, Billing Plans, Inter Company Billing, Pricing, PR, POs. Also used Interfaces with BizTalk, File Maker Pro, People Soft for HR Mini Master, CATS, Integration with Project System, Project System configuration, Budgets, Actual Costs, Revenues, Results Analysis, Reports to name a few.
• Worked extensively on configuration and development on the client’s requirements in Cost and Time transfers, Posting Soft Costs (internal fee), Pricing, Non-hours based fixed fee billing, Non-billable Jobs, Time entry, Job/Estimate Reports as well as Billing Reports to name a few. Modified custom program which calculates project WIP cost and deferred revenues as per business requirement. Used SAP SD RRB functionality to capture these costs and then create invoices, intercompany invoices, advance payment invoices.
• Was part of the support and release team for Draftfcb project capturing all the major processes in SD/RRB. Gathered requirements from business analysts of various departments of the organization as part of the business blueprint for release project and defined Process Roadmap to Blue Printing for SD Implementation with PS integration. Successfully implemented several release developments.
• Worked on Outputs and Partner Determination. Configured new document types for new business process, new text determination procedure to print description on Outputs, worked on CO areas like Cost transfers between projects, Designed and developed new process like Free of Charge Cost posting for agencies to post free hours worked on a project. Completely redesigned the pricing functionality.
• Created new DIP profile to add new dependent and independent characteristics.
• Redesigned time entry process to update employee hours in CAT2 transaction.
• Worked on Status profile, configured different user status that will update the project at time of creation, budget allocation, cost posting and billing.
• Designed new custom program in 1 Place (User Interface) to perform job transfers for all types of costs (Hard, Soft and Time). Modified custom program which calculates project WIP cost and deferred revenues as per business requirement. Used SAP SD RRB functionality to capture these costs and subsequently create Invoices, Intercompany invoices, Advance payment invoices.
• Configured the SD Order to Cash process for a new agency. Worked on 3rd party business processes. Worked extensively on pricing to meet unique client requirements.
• Redesigned order related intercompany process as part of EU legal business requirements. Intensive Unit testing, Integration testing for all processes and new developments as the environment was highly customized. Was part of the level 2 support team and worked on production support remedy tickets as per the need. Also provided non-production support per SLA (Service level agreement)

Confidential

SD Business Area Analyst

Responsibilities:

• Worked with the tax department’s requirement on ‘Consumer use tax’ on Sample materials. Currently all transactions are passed from SAP to Vertex for processing. Involved the right people in understanding the requirement and working with a programmer in enabling & testing the final solution.
• Involved in the LIS project requiring detailed discussions of the blue printing phase.
• For Fuji Films USA only, designed a solution on a key process requirement regarding getting the right invoice price automatically on certain eligible materials and eligible customers after taking the price protection into account within a year only.
• Created the functional specification by giving a detailed technical specification to the programmer. Touched many areas in streamlining the final solution. Example, Product Proposal, Material group, Order types, Returns, Pricing, Invoice, Customer Master, etc with custom tables respectively for the same. Additionally, designed a detailed specification on reports to support Sales & Marketing, Customer Service & Returns center staff in their product eligibility decisions process.

Confidential

Senior SD Consultant

Responsibilities:

• As the SD team lead, took a vast initiative in problem-solving in areas that were deemed difficult by the client. As a senior consultant, was involved with the total design, configuration and solution of Rebates processes, Gift pricing and some licensing.
• Configured more than 40 rebate types which were unique and complex with its own rules and exceptions since Rebates is one of the most robust and important marketing tool in Office products industry
• One of its rebate types called ‘inventory protection’ (IP) when accrued over the year is not used for Rebate payment but as a banked amount with a promise to ‘buy back’ that inventory in case it was not sold to the end customers. Major gap was that all the other rebates needed to reduce by this IP quantity needing a creative and innovative solution from my part.
• Configured a new credit memo request document type to reduce all the rebates by the IP rebate which reduces the rebate accruals without reducing the original order quantity when invoiced. Also configured a new ‘Header manual price override’ pricing condition to address the above process.
• Solely designed a unique solution which is fairly simple in its complexity with minimal developmental effort and more of R/3 configuration. Actively participated in design and walk-through sessions giving demos and taking questions and clarifying them in a precise manner with follow-up meetings with issues and gaps discussed.
• Created a new gift pricing procedure, opened a new ‘price group’ field to facilitate a new access sequence, Identified and solved some gaps in Sidney and Mead processes which affect their processes when there will be only one system, in the areas of financials and reporting, escalating to the management level.
• Prototyped and tested each solution and mentored other team members regarding configuration and process details. Also gave some pointers on some test scenarios and how to draw them with regard to testing some configuration aspects.
• Provided the client with industry related expertise to other issues related to Licensing. Also aided with some logical documentation and write-ups of several functional specs to resolve some of the issues and gaps.

Confidential 

SD Consultant

Responsibilities:

• Designed tables to get the correct dollar value at the Order level for the Federal govt. customer’s currency called ‘BPU’ which is an upfront commitment value which is treated as tokens where the value of these ‘BPU’s changes per commitment. In other words, it costs cheaper per km2 to commit to a bigger value of satellite capacity VS a smaller capacity. Pricing is calculated at the order level after going to this commitment bucket.
• Completely involved with the design and configuration of variant pricing derived per customer’s options and parameters.
• Designed a model for the unique situation of one single line item having 3 types of list prices for a mixture of the quantity where quantity split was necessary keeping the same line item.
• Designed the model for the value contract with assortment modules
• Participated in design and walk-through discussions of Order management from receiving the orders to sending to production planning, shipping, billing to invoice creation and also a lead analyst and problem solver in various issues in plant management and credit management.

Confidential

Advisory Software Engineer

• Created new Pricing Conditions, new Tables and Access Sequences along with identifying the correct Pricing Procedures for the new conditions, new requirements on the Pricing Procedures. Also worked on all Contract types like value and quantity contracts for Special bids, Business Partners etc. Analyzed and solved many production problems, Error & Faults and TIR's in the pricing/contracts area.
• Extensively involved within all the Pricing areas to identify any impacts for changes in other areas, especially with regard to Taxes for Taiwan and Guam/Virgin Islands
• Took a complete Order to Cash Lead in all the AP South Requirements for HK/TW/ANZ from Sizing, impact analysis, attending meetings, coordinating with other teams, design, Business Reviews till configuring, testing and releasing the transports.
• Some of the topics in A/NZ were Quotes for One-time customer, Shipping/Freight/Duty/Service charges, Partner Functions, Value contracts and price agreements, etc.
• For HK, involved with Hierarchy, Pricing for HK if USD is used as the list price, Explanation of some Cross-Border scenarios to the rest of the folks.
• For Taiwan, took a lead in the Donation Orders, Price Overrides on Donation Orders, Solution Proposal with 2 new price conditions to handle tax for Taiwan.
• Lead the CIR-ePricer implementation from the SAP perspective to inquire the best price for customers with multiple contracts. Involved from the ARC reviews to the design and documentation with several meetings and conference calls to enable the other Organizations to understand how SAP works and what tables are being used. Also created Test data for their testing and answered and brought several issues to closure.
• Involved with the latest releases of CHW in the pricing areas, like Feature exchanges and conversions, the Header and Item discount override price conditions, pricing override at the Sales Building Block level, etc.

Confidential

Advisory Software Engineer

Responsibilities:

• Configured new document types for the External Fulfillment Purchase Orders and Purchase Requisitions.
• Heavily involved in configuring and defining new requirements for SD and FI/CO regarding Credit Management.
• Prototyped and successfully Function Tested new design and process and promptly closed any issues thereof. Some examples were setting up a third party processing for a new vendor, Partner determination, vendor evaluation, Source lists, Blanket PO, etc.
• Defined new report requirements for Confidential Singapore implementation and redefined requirements to accommodate new processes.
• Involved in data mapping of EDI 850 (Orders). 855 (Ordrsp), 860 (Ord.Chg), 865 (Rsp to Ord.Chg) and 856 (Ship Notice) transactions.
• Solved Production Problems, Analyzed issues with the users and rewrote the requirements to change the logic in certain programs to improve their functionality and performance.
• Provided Documentation and Scripts to train the Customers and the Users. Also evaluated Security & Authorization impacts of new custom transactions on different profiles.

Confidential

Responsibilities:

• Involved in the first phase of SAP implementation in RBG (Refrigerated Baked Goods) for Pillsbury.
• Configured the Sales and Distribution module for this multi-product company.
• Involved in each product's Pricing Procedures thereby mastering the condition technique.
• Documented all the requirements with proper serial numbers in an excel spreadsheet thereby enabling to check off completed procedures. Also extensively used notes databases to gather the best industry procedures already documented in the learning curve (PwC's internal database)
• Maintained the Project plan and monitored milestone progress
• Assisted in preparing the Test Plans and Test Criteria. Conducted Unit, System and User testing. Also coordinated Integration testing and resolved cross-modular issues in the areas of logistics
• Worked very closely with MM and FI/CO consultants and has working knowledge of SCM configuration. Coordinated consulting requirements and participated in Management sessions to resolve issues relative to the implementation
• Participated in Change Management sessions to improve communications and set expectations.
• Coordinated between various team members to resolve common issues of configuration by proper utilization of e-mail to lessen the ambiguity of deliverables (timeliness and definition). The whole team consisted of around 50 PwC consultants and more than 100 Pillsbury employees.