Sr. Sap Sd/otc Business Analyst Resume
MI
PROFILE:
- Total 10 years of industry experience with 3 Full SAP Life cycles implementations using ASAP methodology: from Business Blueprint, Realization, Finalization, to Go - live & Support.
- 8 years SAP experience in testing as SAP SD/OTC Consultant on different modules MM WM IM. Over 7 years working on automated tools Quick Test Pro and Load Runner with Checkpoints, Data driven Test, Parameterization, Recovery scenario, Breakpoints on QTP and Virtual User Generation and Performance using LR.
- Expert in configuring order to cash (OTC) processes inquiry and quotation, and business activities such as Master data, Pricing, Sales documents, Billing, Shipping, Transportation, Availability check, Copy Control, item categories, Credit Management, Output and Bill of Materials (BOM).
- Hands on SAP Testing experience using HP Quality Center (QC) & HP Application Lifecycle Management (ALM) with various modules in SAP ECC 5.0, SAP Work Soft. During Implementation projects involved in all test cycles for the execution of key testing deliverables. Helped in the management of defect tracking and resolution processes.
- Experience in the usage of ALE, IDOCS and EDI with SAP R/3
- Experience with the following EDIs: Invoice 810, Sales Order 850, Purchase Order 855, ASN 856 etc.
- Enterprise Structure: Mapping of Organizational Structure of Confidential, Customizing Purchasing Organization, Plant, and Storage Location.
- Medical Claims experience in Process Documentation, Analysis and Implementation in 835/837/834/270/271/277/997 (X12 Standards) processes of Medical Claims Industry from the Provider/Payer side
- Knowledge of health information and health care services regulatory environment including HIPAA, Medicaid/Medicare, EDI and XML
- Strong HIPAA EDI 4010 and 5010 with ICD-9 and ICD-10, analysis & compliance experience from, payers, providers and exchanges perspective, with primary focus on Coordination of benefit
- Experience in SAP Logistic Execution in Sales and Distribution (SD) and Logistic Execution (LE) module and integration of SD with FI, CO, MM, WM and PP modules as a functional consultant
- Knowledgeable on OTC processes and reverse logistic.
- Actively involved in defining Business Organization structure of Sales & Distribution management in the SAP R/3 Enterprise structure.
- Knowledgeable in evaluating and identifying the various RICEF objects. (Reports, Forms, Interfaces, Conversion and Enhancements)
- Experienced using database query tools for Oracle, SQL
- Experience in SAP Sales and Distribution (SD) and Logistic Execution (LE) module and integration of SD with FI, CO, MM, WM and PP modules as a functional consultant
- Knowledgeable on OTC processes and reverse logistic.
- Experienced in documenting Business Requirements, Use Cases, Test Plan, Test estimates, Test Approach, Test Scenarios, Test Cases and Traceability Matrix.
- Proficient in manual and automated Testing Tools such as HP ALM, Mercury Test suite (QTP 8.2, Quality Center and Test Director 7.6) for testing ERP Applications.
- Proficient in preparing Test data, Executing Test cases, Reviewing, Tracking Defects, Reporting Defects, Weekly Test
- Reports & Defect Metrics.
- Immense experience in Smoke, Functional, Installation, Regression, End to End, Mobile, IVR, Browser compatibility, system integration, sanity, UAT, Database and Automation Testing.
- Specialization in all areas of Sales and Distribution functionality such as extensive custom development work with customer master maintenance, pricing, variant configuration, transportation, order processing, delivery, billing, availability checking (ATP), shipment cost, account determination, third-party, consignment, outline agreements, output determination and reporting.
- Functional expertise: Pricing, Billing, Shipping, Transportation, ATP, Credit Management, Account Determination procedures, Order Management, Partner Determination, Output Determination, Bill of Materials and Variant Configuration.
- Software Quality Assurance using Manual Testing and Automation Testing for Web, SAP and Client/Server based applications.
- Proficient in writing Test Plan, Test Scenarios, Test Cases and Test Scripts for Automated testing using Worksoft Certify and QTP
- Extensive experience in Creating and executing performance test scenarios using Load runner
- Proficient in the use of Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution and Defect Tracking
- Extensive knowledge in Testing Methodologies (V Model, Waterfall & Agile), Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
- Extensive experience in performing various testing including GUI, Integration, System, Regression, Functionality, Black box & White box and User Acceptance Testing
- Technical proficient on debugging and user-exits. Good understanding of ABAP codes.
- Skilled in customizing different Sales Orders and Document Types such as Standard sales order, Rush sales order, Cash sales order, Returns, Subsequent Free-of-charge etc.
- Variant Configuration: hands on experience on BOMs, Routings, Configuration profile, Object dependencies, Constraints, and Pricing.
- Apt in Shipping Point Determination, Route Determination, Transport and Delivery Scheduling, Backward Delivery Scheduling, Partial and Complete Delivery, Subsequent Outbound Delivery Split and Grouping of Deliveries.
- Pricing Experience: Configuration of Condition Types, Condition Tables and Access Sequences, Pricing Procedure, Condition Records, Special Pricing Functions such as Condition Exclusion and Analysis of Pricing.
- Proficiency and expertise for customizing allocation of Free-of-charge items, and customization for Free of charge delivery, Invoice Correction Request, and Return Orders, Credit Memo, and Debit Memo.
- Billing Experience: Configured Billing Documents based on Billing Types and Item Categories, Customized Invoices. Expert in integrating billing to Accounting and Controlling.
- Worked on time related and service related revenue recognition procedures. Expertise in configuring Billing Plans, Rebate agreement and Inter- Confidential billing.
- Advanced knowledge on third party sales process and intercompany sales.
- Experienced in unit testing, system integration testing, performance testing and user acceptance testing, and regression testing.
- Worked on EDI 850 (Purchase Order Outbound), EDI 810 (Invoice Outbound), EDI 855 (Order Acknowledgement Outbound), EDI 856 (Advanced Shipping Notice).
- Experience in data cleansing and data conversion using tools like LSMW (Legacy System Migration Workbench), BDC and interfaces including EDI/IDOC, RFC and BAPIs and BADIs.
- Wrote Functional specifications for the EDI Preprocessor.
- Configuration and testing with integration of SAP and Vertex tax solutions.
- Experience with SAP solution manager for documentation; configuration/ customization and testing.
- Ability to work effectively in a fast paced and multitasking environment with good Project Management skills.
- Highly organized and accurate: strong analytical and presentation abilities. Track record for meeting timelines and exceeding exceptions with problem solving ability.
Operating System: Windows 2003/NT/98/2000/XP/Vista/Windows 7/Windows 8/Windows 10, Mac OSX 10.3
Testing Tools: HP Quality Center, HP ALM, Manual Testing techniques, Mercury Load Runner
Reporting Tools: Crystal Reports, JIRA
Modeling & Design Tools: Microsoft Visio
GUI Tools: Adobe Photoshop, MS Excel, MS Office
Languages: C++, PHP, HTML /DHTML, Java, XML, SQL
Modeling Tools: MS Visio
Programming Language: SQL, PL/SQL
Project Management Tools: MS Project, Microsoft Office Suite
Financial Tools: SAP R/3 ECC 6.0, Bloomberg Terminal
Other Tools: SOLMAN, SAP R/3 ECC 5.0, ECC 6.0, Salesforce
EXPERIENCE:
Confidential, MI
Sr. SAP SD/OTC Business Analyst
Responsibilities:
- Used organizational units in SAP to model different areas of the Confidential and configured and maintained the organizational structure including sales areas and sales offices, as well as scheduling agreements
- Configured partner determination procedure and maintained customer master record for each partner; created and assigned item and schedule line categories, and maintained item category groups, as well as defined incompletion logs.
- Develop maps in Application Integrator (AI) to translate SAP IDOCs to Edifact for the Supply chain and ebanking business
- Handled critical business EDI’s (810/850/855) with interfaces using BOD as a data carrier with customers.
- Performed Gap analysis and provided high level design solutions to tax ware interface, EDI, credit card processing, and lock box
- Created Business Rule Comparison (BRC) documents and Side-By-Side (SBS) comparison documents using 4010 / 5010 implementation guides for X12 transactions in Excel spreadsheet.
- Configured custom order types, OTC (Order to Cash) scenario related delivery and billing type for a specific material characteristic billing variant configuration and Multi level BOM.
- Preparation of Process Definition Documents and Data Mapping Template Documents for all OTC processes.
- Involved in the preparation of functional and technical specification for OTC business processes and customization based on the gathered requirements.
- Created Automated Test Scripts to test the functionality of the application using Worksoft and QTP
- Involved in testing ERCOT process in the Electricity Retail Industry
- Involved in manual testing of the application to check functionality
- Involved in testing SAP CCS and CRM Modules
- Identified performance test scenarios and reviewed them with business
- Involved in Functional, Regression and Integration testing, smoke testing
- Responsible for SD configuration, testing, training and documentation of business functionalities in Reverse logistics implementation of Supply Chain Management project.
- Configured shipping point determination by customizing shipping conditions, loading groups, and by defining organizational structures in the logistics
- Managed and delivered system enhancements with respect to planning, design and implementation processes at a business unit within accepted MGT methodologies. Partnered with EAD development team in an enhancement of ecVision PO output via EDI 850. The request was to populate Order reason code from sales order in PO output sent to ecVision.
- Configured shipping point determination by customizing shipping conditions, loading groups, and by defining organizational structures in the logistics.
- System Tested and supported the application for User Application Testing and successful roll-outs. Provided extensive test data for SD interface unit/integration testing. Actively involved in the unit testing, and integration testing
- Configured outline agreements including scheduling agreements, quantity contracts, value contracts along with assortment modules, and rental contracts
- Configured master determination record and material determination and product selection, as well as material listings and material exclusion
- Configured free goods functions in sales processes, entered master records for exclusive and inclusive bonus quantities, and configured settings for free goods
- Configured important control parameters for item categories and schedule line categories for all sales document types and maintained copy control settings to influence data flow between sales documents at header, item, and schedule line level
- Acquired knowledge of functions and customizing options for item categories and schedule line categories required to support sale of materials with BOMs
- Helped test and configure transactions and create test data for SD related transactions.
Confidential, Orlando, FL
SAP SD/OTC Business Analyst
Responsibilities:-
- Wrote functional specifications and documented all updates and customization as in FDA regulations.
- Involved in configuration of SAP SD business processes in OTC (Order to cash) and supported the production systems.
- Assistance in BPP for OTC, STC and QTC business scenarios, work instruction and test scripts
- Configured Shipping Point determinations per the storage locations and Plants to define transportation zones and document settings.
- Responsible for implementing EDI-based solutions with principle customer. Extensively worked on EDI IDOC (inbound, outbound, mapping with third party logistics service providers’ WM system, message type, segment extension, IDoc monitoring, posting)/ ALE (distribution model maintenance, logical system, ports, partner profiles.
- Configured shipping point determination by customizing shipping conditions, loading groups, and by defining organizational structures in the logistics. Define Transaction Types, Item Category for Service and Sales Items, and Item Category Determination
- Prepared Functional test cases and automation scripts based on Business Requirement.
- Involved in Preparing and Reviewing of Test Cases for both the Development & Maintenance Releases.
- Involved in execution of System Test Cases.
- Facilitated client and consultant team buy-in on what the end-result product would look Working on Benefits Open Enrollment. Expert in Identifying Gaps and Omissions and Design of SAP HCM end-to-end solutions. Exceptional SAP- HCM & Cross functional experience and business processes understanding and experience. Execution of Payroll Simulation Run and fixing errors for all staged employees. Maintained test cases and tested in HPQC.
- Configured Output determination for advance shipment notification, delivery note, shipping label and shipping instruction using condition techniques.
- Creation of test data, preparation of test plans, unit & integration testing.
- Handled production support issues in the form of tickets, queries and change requests, trouble documents.
- Performed Unit test, and Integration test for all customized developments. Provided training in SAP to power users and end-users as per required
- Configured and maintained customer master, material master, vendor master based on the organizational structure with updates and extension of material views necessary for the organization.
- Did Configuration changes in Service notifications, Service Orders, Customer repair orders and resource related billing.
- Customized the repair process and its stage & action for Return material Authorization (RMA) process for customer returns and repairs to suit client business process.
- Built condition types for the Free Goods, Rebates, Consignments and special orders like material listing, exclusion, discounts and Samples.
- Experienced in inbound and outbound IDOC creation and testing which included creating output types for order confirmations.
- Successfully signed off various test scripts performed by end users and positively solving various tickets, issued post go-live based on the priority.
Confidential, Peoria, IL
SAP SD/CRM Business Analyst
Responsibilities:
- Involve in the initial and review meetings to understand the requirements, test scenarios and specifications
- Update on test documentation, such as regression test, with new test conditions/scripts and change requests in-line with Cerner application
- Draft and execute test scripts along with Test report documentation.
- Configured order to cash (OTC) processes including sales order to invoicing, and cash application.
- Implementing the enhancement projects in SAP SD and GATP integration with in OTC process with Analysis, Configuration, Design Enhancements, Testing & support in SAP ECC 5.0 environment
- Interact with development team to analyze and resolve bugs and defects
- Testing applications in different operating systems including Windows XP, vista and different browsers
- Involved in Technical Documentation, Performed business Functionality testing and GUI Testing
- Involved in the gathering Initial Requirements from the end users and coordinated with the offshore team.
- Provided Functional specification for Requirements/Routines in pricing, invoice layouts and reports.
- Configured OTC Business processes with new Sales Document Types, New Item Categories, Delivery Document Types and Billing Document Types including the Copy Controls and Routines to take care of Requirements and Data Transfer Routines.
- Incorporated HIPAA standards, EDI (Electronic data interchange), Implementation and Knowledge of HIPAA code sets, ICD-9, ICD-10 coding and HL7.
- Experienced on working in ANSI x12 270-271, EDI Transaction.
- Validated the date from EDI transaction.
- Working with management to establish, document and maintain EDI procedures by identifying errors and taking corrective action, reconciling EDI transactions through coordination of information with internal and external customers, Accounting Department, IT Department and external vendors to maintain EDI integrity.
- Overseeing and maintaining the EDI Inquiry Problem database including the evaluation of problems or issues through to resolution.
- Also did configuration of basic functions including partner determination, output determination, text determination, account determination, material determination, and free goods determination.
- Worked exclusively on Pricing Procedure using the Condition Technique to customize the Pricing Procedure in CRM.
- As part of Pricing Procedure Determination, created new Condition Types, Access Sequences and Condition table in both SD and CRM.
- Configured SD billing function such as collective, milestone, periodic, inter- Confidential and delivery- related billing with credit and debit memo.
- Experienced in the configuration of basic functions including partner determination, output determination, text determination, account determination, material determination, and free goods determination.
- Supported consignment stock process by working on consignment fill-up, consignment issue, consignment pick-up and consignment returns.
- Created various SD Determination functionalities and designed new functionality as per business requirements of the client.
- Experienced in preparing functional specification for the EDI 810 (Invoice Outbound) and EDI 855 (Order Acknowledgement Outbound) and enhancing for integration testing in SD scenarios.
- Worked with SAP Solution Manager for documentation; testing and configuration
- Involved in Data migration of Master data (plant, customers, info records) using LSMW.
- Created Smart form layouts using the graphic tools - form builder and table painter, defined variables in global definitions, added text modules and translations for various languages and tested outputs.
- Maintained delivery documents using collective processing, confirmed transfer orders and automatic/direct creation of transfer orders by interfacing with WM.
- Worked with ABAP team for changes and modification of forms and reports.
- Worked with ABAP programmers by writing Functional Specification for User Exits, Custom Reports, Work flows and Interfaces.
Confidential, Stow, MA
SAP SD/CRM Business Analyst
Responsibilities:
- Written Functional Specification for developing different Output Forms related to Privacy Notice, Account statement, Cover Letter and Regulatory and Compliance documents.
- Mapped the business requirements into SAP and identified gaps then wrote high level Functional Specs for RICEF objects during Blueprint Phase.
- Customized customer master data screen layout and Account Groups including Sold-to, Ship-to, Bill-to and Payer Partner Functions.
- Involved in EDI Implementation with EDI 850 & EDI 810 Implementation, Creation of envelope, Transmission and receiving from EDI partner, Generation of auto e-mail upon generation of EDI with success/fail log, Goods receipt posting based on Vendor invoice through handheld device, Invoice parking based on vendor invoice after goods receipt posting. Provided EDI mapping and SAP/IDoc, Lead quality assurance activities for maps and specifications. Configured SAP EDI partner profiles. Tested and documented transactions from EDI through translation to IDoc posting in SAP, inbound and outbound. Wrote technical specifications and worked with ABAP developers to create reports and file extraction programs.
- Provided on-going production support of SAP EDI operations and provided post implementation support
- Did Configuration of master data of sales cycle which includes sales order transactions, delivery, shipping and billing.
- Expertise in creating Goods Receipt, Goods Issue, Movements Type, Logistics Invoice Verification, Credit Memos, Subsequent Settlement, Invoice Planning and Automatic Invoice Settlements (ERS).
- Experience in Configuration includes Standard Orders, Consignment Orders and 3rd party order processing, 3rd party Logistics Interface, intercompany Orders, STOs
- Configured new Output Type: Access Sequence, Condition table and condition records.
- Involved in the maintenance of Customer Master and Material Master.
- Customized sales order processing for different sales scenarios from inquiry to quotation to sales order to delivery to billing.
- Developed CRM Web UI Objects related to components of Customer Master, Delivery Transaction and Return order invoice for Credit Card processing
- Lead the SAP data/document management and data archiving, DART expertise, legacy migration requirement.
- Used User exits to make enhancements in standard SAP Plant determination.
- Extensively worked on test scenarios for unit testing and integration testing for all SD business processes and getting the sign-off from concern user after successful completion of testing.
Confidential, Irving, TX
SAP SD OTC Analyst
Responsibilities:
- Written Functional Specification for developing different Output Forms related to Privacy Notice, Account statement, Cover Letter and Regulatory and Compliance documents.
- Mapped the business requirements into SAP and identified gaps then wrote high level Functional Specs for RICEF objects during Blueprint Phase.
- Customized customer master data screen layout and Account Groups including Sold-to, Ship-to, Bill-to and Payer Partner Functions.
- Worked on EDI process (partner type, partner profile, message type, Inbound and outbound parameters) for purchase orders (850), order confirmation (855), order shipping notification (856), and Invoices (810).
- Created LSMW for various inventory/purchasing document Loads and perform periodic mass maintenance of data.
- Redesigned EDI processes to align with SAP standards and current EDI, IDoc and ALE practices.
- Involved in EDI interfaces for inventory activities related to Purchasing and Inventory Management between the SAP and Non- SAP systems (ARIBA).
- Did Configuration of master data of sales cycle which includes sales order transactions, delivery, shipping and billing.
- Configured new Output Type: Access Sequence, Condition table and condition records.
- Involved in the maintenance of Customer Master and Material Master.
- Customized sales order processing for different sales scenarios from inquiry to quotation to sales order to delivery to billing.
- Lead the SAP data/document management and data archiving, DART expertise, legacy migration requirement.
- Used User exits to make enhancements in standard SAP Plant determination.
- Extensively worked on test scenarios for unit testing and integration testing for all SD business processes and getting the sign-off from concern user after successful completion of testing.
Confidential, Benton Harbor, MI
SAP SD/PM Business Analyst
Responsibilities:
- Used organizational units in SAP to model different areas of the Confidential and configured the organizational structure including sales areas and sales offices, as well as scheduling agreements.
- Created condition technique in material determination, defined and assigned material determination procedures, defined material determination types, defined access sequences, defined and assigned condition tables.; Created master records.
- Configured outline agreements including scheduling agreements, quantity contracts, value contracts along with assortment modules, and rental contracts.
- Developed Class diagrams and ER diagrams and to filter data within the Oracle database used SQL queries.
- Co-ordinate extensively with business teams to setup pricing procedures, including the condition types, access sequences, condition tables, condition records, and pricing procedure determinations. Responsible for the configuration and support in all the modules of the SAP SD which includes Order Management, Logistics Execution like Shipping and transportation, Billing, Accounts Receivable and Cash Collection, Pricing, picking, packing and shipping.
- Customizing the goods movement types occasionally to go well with the vendor needs and to support logistics.
- Worked directly with client business resources onsite to document and finalize requirements during project blueprinting phase.
- Part of the SD, FI and logistics team to finalize the Finance and accounting designs and configurations in the NA market.
- Configured free goods functions in sales processes, entered master records for exclusive and inclusive bonus quantities, and configured settings for free goods.
- Configured master determination record and material determination and product selection, as well as material listings and material exclusion.
- Configured important control parameters for item categories and schedule line categories for all sales document types and maintained copy control settings to influence data flow between sales documents at header, item, and schedule line level.
- Configured partner determination procedure and maintained customer master record for each partner, created and assigned item categories and schedule line categories, and maintained item category groups, as well as defined incompletion logs.
- Performed testing of configured transactions and create test data for SD related transactions.
- Gained knowledge of functions and customizing options for item categories and schedule line categories required to support sale of materials with BOM.