SUMMARY:

• Over 9+ Years of experience as SAP Basis Technical Consultant in IT Infrastructure for both the project Full Life Cycle End - to-End implementation and production support of SAP system landscapes in 24X7 environments.
• Through hands-on expertise in the SAP Upgrade, OS/DB Migration, System copies (heterogeneous/homogeneous, backup/restore, export/import).
• I have worked extensively in Several SAP Products with different landscapes like SAP R/3, ECC 6.0 (ABAP), SAP BI 7.0 (ABAP+JAVA), XI7.0/PI 7.1 (ABAP+JAVA), CRM 5.0/7.0, EP6/EP7, SRM, SCM, GRC, GTS and Solution Manager 7.0 on HP-UX, AIX, Windows platforms with Oracle, SQL Server, DB2 Database and other third-party cloud based applications.
• I have also completed SAP HANA training (HA200) which helped me in understanding day to day monitoring, starting and stopping, changing configuration, troubleshooting and assuring the high-availability of an SAP HANA system. 
• Experience in installing and configuration latest SAP Netweaver products EP7, XI7.0/PI7.1 and administration of ECC, CRM, SLD, and NWDI systems, Trex, and SSO.
• Upgraded BW from NW 730 to 740
• Worked on Deploying solutions on AWS, HEC, GCP
• Performance tuning of SAP systems.
• Completed SAP HANA training - Installation & Operations (HA200)
• Experience in installing and configuring SAP Solution Manager 7.0 for Central Systems Monitoring, Service Desk, Early Watch Alerts (EWA) and Change Request Management (CHARM) functions.
• Installation of SAP systems in full life cycle implementation of SAP (OS, DB, SAP and Post Installation), System landscape design, Instance design & optimization, performance tuning and load balancing and providing the Performance report of the entire system.
• Expertise in administration of SAP WAS 700/640 Systems using J2EE Visual Administrator, NWA (NetWeaver Administration), Config tool, and Telnet.
• Configured Federated portal between BI and EP.
• Participated in Native integration of Concur without middleware
• Connected many SAP systems with concur instance
• Installed and Configured Solution Manager Diagnostics.
• Configured Web Dispatcher for load balancing.
• Experience in Backup, Restore and Recovery and performance tuning of SAP R/3 on Oracle, DB2 and SQL Server databases and participated in Disaster Recovery test.
• Experience in Transport System Landscape design. Configuration of STMS, NWDI configuration and Java transports, Client Copies, System refresh/DB refresh, Import of support packages using SPAM/SAINT/JSPM, Enhancement pack upgrade (EHP1/EHP5), Language imports, kernel upgrades and oracle patch upgrades, Implementing SAP Notes (SNOTE), OSS administration, SAP Router configuration, Printer setup and administration (SPAD), Database administration (SAPDBA/BRTOOLS), qRfc/tRfc administration, SSO configuration, Federated portal setup, email configuration.
• Strong experience in 24X7 Production Support and Daily Health Check and System log analysis.
• Strong leadership skills, analytical and problem-solving abilities, and excellent follow-up skills with attention to detail.
• Excellent communication with keen analytical ability and information analysis skills. Works well independently as well as collaboratively in team environment.

TECHNICAL SKILLS:

SAP: SAP R/3 ECC 6.0, CRM, Solution Manager 7.0/7.1, Netweaver 04, 2004s WAS 700/640, XI/PI 7.0, EP6, EP7, BI/BW, NWDI, GRC, GTS, SCM, SRM, Vertex 6, Nakisa, IDM 8, MDG8, SAP HANA

Languages: Java, SQL, HTML, UNIX & C, C++, VB 6.0

Operating Systems: HP-UX, AIX, Redhat Linux, Windows

RDBMS: Oracle 8i/9i/10/11g/12c, SQL Server 2005/08.

Office Applications: MS Office, Outlook Express, One Note, Lotus Notes, MS-Word, Excel, Power point, Confidential Lotus Notes, Visio 2003

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, Michigan

SAP Basis Administrator

• Testing of Disaster Recovery Systems
• Upgraded all the BW systems from NW7.3 to NW7.4 as part of Mid-Year Support Pack Upgrade.
• Applied SAP Master Data Governance 8.0 SPS02 Add-On along with Fiori Apps 1.0 for MDG
• Configuring Solution Manager to monitor systems and trigger alerts for system issues
• BSI Tax Factory upgraded from 9 to 10 in all ECC Systems with Cyclic Data Update 10.0n
• Conduct Monthly Early Watch Alert Meetings and take necessary actions on critical issues
• Daylight Savings System Time Change - Start & Stop Systems using LVM
• Kernel Upgrade to the latest patch level.
• Completed SAP Hana Training - Installation &Operation (HA200)
• Configured Semi-Automatic Opening in SAP Service Marketplace so SAP can connect to our systems without having to manually open the connection.
• Participated in financial Posting integration with concur integration add-on 2.0
• Installed Diagnostic Agent Installation and Configuration across Landscape
• Worked on Sandbox & Quality Refreshes from Production
• Client Delete, Client Export & Import using EPIUse
• Installed Spanish Language.
• CCLM tool Configuration and Activation of custom code objects, Usage and Procedure Logging 9UPL)
• Performed CTS User Administration and Authentication.
• Worked on Change and Transport System (CTS) and configured transport directory to store transport data/Import etc.
• Managed activities performed during a change from design to testing to final promotion to production system in the entire business solution.
• Installed SFSF Add On Latest SP01 Patch Level 11 updated in all the PI Landscape
• Upgraded CRM 7.0 SP7 to CRm SP11.
• Deployed REST Adapter 1.0.19 across PI Landscape
• Installed Advantco SFTP Add-Ons in all PI Systems
• SAP Data Services 402 SP04 Client Installation, creation of repositories
• Installed Terradata drivers and setup ODBC Connections
• Installed Advantco Open PGP Solution for Netweaver 7.3 across PI Landscape
• Build SAPGui 740 & Business Client 6.0 (NWBC) package bundle and deployed to all the users in the Company
• Involved in Pre-upgrade Project planning and deciding the downtime strategy.
• Worked on Post system refresh activities
• Implemented and Configured Business Objects 4.0. Upgraded to BOBL 4.1 and applied SP2.
• Implemented and Configured PI 7.1 and performed all the Post Installation Steps.
• Configured SAP outbound and inbound email functionality as part of the SAP work-flow.
• Configured SMTP email for business work-flow with virtual SMTP, and virtual domains to receive emails in the SAP system
• Support the regular administrative tasks on daily basis
• Worked with Service Now Team to create various Catalog Items Tasks for the SAP Basis team
• Upgraded Vertex SIC with Latest Version 6.0.9 in all the systems.
• Worked with Nakisa Team to Install the latest Patch 4.3 for OrgChart & OrgModeler in all the systems.
• Applied latest Java and ABAP Patches.
• Configured CCMS alerts integrating with SOLMAN with automatic e-mail forwarding.
• Setup of Early Watch Alerts Reports, Service Level Reports, Central System Administration, System Monitoring, Service Desk on Solution Manager.
• Setup and Configuration of Solution Manager Diagnostics for E2E Diagnostics
• Setup SCOM Alerts for all system notifications.
• Expertise in Wily Enterprise Manager including Setup, Configuration, Troubleshooting and Monitoring J2EE systems using Wily Enterprise Manager.

Confidential, Chicago, Illinois

SAP Basis Administrator

• Plan and Implement
• Build/Test Disaster Recovery Systems
• Configuring the Solution Manager to monitor Systems and trigger alerts for system issues.
• SSL/SSO between different systems
• Migrating the existing SAP Platforms from in house to a Datacenter.
• Was involved in Pre-upgrade project planning and deciding the downtime strategy and post system refresh activities.
• Maintained BI and EP connectivity
• Implemented and Configured Business Objects 4.0. Upgraded to BOBJ 4.1 and applied SP2
• Implemented and Configured PI 7.1 and performed all the Post Installation Steps
• Configured SAP outbound and inbound email functionality as part of the SAP workflow
• Configured SMTP email for business workflow with virtual SMTP, and virtual domains to receive emails in the SAP system.
• SAP Concur integration with SAP Financial System
• Setup and Configuration of Solution Manager diagnostics for E2E Diagnostics.
• Configured ChaRM for their ongoing implementation & maintenance projects.
• Expertise in Wily Enterprise Manager including Setup, Configuration, Troubleshooting and Monitoring J2EE systems using Wily Enterprise Manage
• Daily administration, monitoring, troubleshooting, and tuning of all SAP ECC 6.0, BW 7.3 and solution Manager environments
• SAP software installation, upgrades, applying support packages, system copies/refreshes and installation add-on software components.
• Upgraded Vertex with Latest version
• Responding to and resolving infrastructure related incidents & problems
• Works with OS & DB Administrators for Optimal SAP performance
• Provide Support and Guidance to other project and Development teams during the build, test and productive operation of project implementation.
• Provides support for Disaster Recovery and DR test as required
• Provide all aspects of technical support for SAP Basis Administration in a proactive and reactive mode to ensure that the systems perform within the terms of their respective service level agreements
• Configure the SAP Netweaver environment for high availability
• Participate in multi-landscape design solutions, architecture recommendations, and strategies for continuous improvements
• Maintain multi-landscape environment through remote copies, system refreshes, and transport management monitoring.
• Provide daily support SAP ECC and BW End-Users with system and reporting problems
• Extensively worked on integration of SAP ECC with other tools like BOBJ and Informatica
• Worked on Upgrade of SAP Business objects from version 4.0 to 4.1
• Perform Setup and Configuration of Solution manager CCMS to monitor & administer the SAP systems.
• Provide Production Support on a periodic 24X7 support with on-call responsibilities
• Coordinate with SAP via OSS & Solution Manager for technical problem resolution
• Provide End-to-End support in completing the following Migration Projects within the SAP Environments
• Implementation and Basic Administration on SAP HANA Database
• Install Stand-alone SLT replication Server on standard SAP Netweaver Platform
• Integration & connect the ECC with SLT & SAP HANA Database
• Initial configuration of SLT replication Server
• Setup roles, users, jobs in SLT
• SAP HANA Administration like starting and stopping systems, start & stop database services
• Managing SAP HANA Licenses
• Security Administration - Managing SAP HANA Users, Database Users, Providing authorization, provision users
• Monitoring HANA performance namely memory usage, disk usage, alert handling and trace files and take action and remediate appropriately
• Managing tables like Column-based and Row-based Storage in the SAP HANA Database
• Handling Backup and recovery on HANA Database

Confidential, Dallas, Texas

SAP Basis Administrator

• Upgraded BW 7.3 SP2 to SP4
• Configured BW Admin Cockpit
• Applied Support Packs for BOBJ 4 SP04 patch 5
• Worked with other business analysts to interview clients and gather simple, moderate and complex business requirements. Consulted with business technicians to research existing business and system processes
• Periodically Monitor and Identifying issues in ECC, BI, SOLMAN systems respectively and take corrective actions to mitigate the issues and on need basis applying Notes or Support packs to fix the errors
• Resolving problems/incidents in SAP systems
• Currently Handling SAP Basis administration and technical tasks including SAP Software installations, upgrades, applying support packages, installation plug-in and add-on software components, managing SAP profile parameter changes, workload analysis, system error analysis and establishing standard basis background jobs and system health checks and monitoring
• Involve in various maintenance activity like SAP Infrastructure landscape and functional release.
• Client maintenance (which includes client creation, deletion, export, import, local client copy and remote client copy
• Perform the daily monitoring, session management, view log and Analysis/system logs and IDOC monitoring.
• Experience in handling Add-ons and SAP Note Implementation.
• Hands on Experience in SAP Basis Netweaver Information Life cycle management (ILM)
• Hands on experience in various system copy methods namely Export/Import or DB refresh
• Performed SAP System Post Installation Activity
• Perform STMS configuration and handle transport management across the SAP Landscape
• Handle the Background Jobs Scheduling/Monitoring and analyze the error and take necessary action on need basis
• To monitor the Inbound & Outbound queue monitoring (SMQ1 &SMQ2) and error analysis across the SAP landscape
• To provide License request, object key, user key, monitoring OSS messages, SP download through SAP Service Market place.
• Apply license for ABAP & JAVA systems respectively and Maintenance certificate.
• Java patching of J2EE Engine using SDM, JSPM

Confidential, Chicago, Illinois

SAP Basis Administrator

• Monitoring across the entire landscape and take action to rectify errors/warnings.
• Resolving Problems/incidents in SAP system
• Involved and participated in various SAP upgrades for systems namely SAP ECC 5.0 to ECC 6.0, SAP upgrade from BI 7.0 to BI 7.3, SCM 7.0 EHP2, SRM 7.0 EHP2 and PI
• Client maintenance which includes client creation, deletion, export, import, local client copy and remote client copy.
• Dump analysis/system logs
• IDOC monitoring
• Periodically update SAP system kernel and Support package upgrades across the SAP landscape on need basis to keep the system updated.
• Administration BIA servers (Business Intelligence Accelerators)
• To provide License request, object key, user key, monitoring OSS messages, SP download through SAP SMP
• Patching the J2EE engine through various SAP tools namely SDM, JSPM and SUM
• Performance tuning, monitoring and Workload Analysis of the SAP systems
• Defined background jobs, checked status and resolved issues
• Assist the end-user login, Print spool and Printer Configuration issues and resolve
• Set up Central User administration (CUA) to manage multiple systems/clients
• Performed Workload monitor to analyze the number of configured instances, number of user working on different instances, distribution of workload by transactions, number, volume of spool requests and workload generated by requests.
• Worked on Operating System Monitor to monitor the system resources. Monitored average load and utilization of CPU, memory utilization, disk utilization and LAN activity
• Monitoring HANA performance namely memory usage, disk usage, alert handling and trace files and take action and remediate appropriately
• Managing tables like Column-based and Row-based storage in the SAP HANA Database
• Handling backup and recovery on HANA database
• Carried out Revision upgrade
• Installed ECC 6.0 EhP4 SPS05
• Designed and Implemented Solution Manager landscape
• Configured ChaRM for their ongoing implementation & maintenance project
• Installed and configured CRM Java on a common host with different SID
• Installed and configured TREX service.
• Configured connection between Java Stack, ABAP stack, and TREX service
• Installed and Configured CRM mobile client component.

Confidential, San Diego, California

SAP Basis Administrator

• As a Business Consultant performed feasibility analysis, Gap analysis and impact analysis
• Identified and road mapped the Business requirements (functional & technical) with Business users, which acted as a base for the project initiation and implementation
• Interact, collaborate with various functional, business and infrastructure team and execute the project
• Planning and implementing the upgrade of SAP ECC 6.0 to ECC EHP 6, Also performing the Support pack upgrade across various SAP systems namely SAP ECC, BW, SOLMAN, CRM, SRM, GRC and PI respectively
• Java patching of J2EE Engine using SDM, JSPM, and applied license and Maintenance certificate for ABAP and JAVA systems
• Planning, installing and performing post-processing of ECC, BW, SM, PI and Enterprise Portal
• Performed Support pack upgrade and Add-On installations on BW, PI and SOLMAN systems
• Identifying issues in ECC, BI, EP, SM, and PI and applying Notes or support packs to fix the errors
• Periodically Monitor and identifying issues in ECC, BI, EP, SRM, CRM, SCM and PI systems respectively and take corrective actions to mitigate the issues and on need basis applying Notes or support packs to fix the errors
• Resolving problems/incidents in SAP Systems
• Handled SAP Basis administration and technical tasks including SAP software installations, upgrades, applying Support Packages, installation plug-in and add-on software components, managing SAP profile parameter changes, workload analysis, system error analysis and establishing standard Basis background jobs and system health checks and monitoring
• Involve in various maintenance activity like SAP infrastructure Landscape and functional release
• Client maintenance which includes client creation, deletion, export, import, local client copy and remote client copy
• Extensive experience in handling daily monitoring, session management, view log and Analysis/system logs and IDOC monitoring
• Experience in performing SAP system kernel upgrade and perform support packages upgrades using the latest SUM tools and via legacy way
• Experience in handling Add-on’s and SAP Note implementation
• Hands on experience in various system copy methods namely Export/Import or DB refresh
• Hands on experience in Live Cache Database namely changing the live cache parameters, extending data volumes and for Log area and monitoring and take corrective action as necessary
• STMS configuration and handling transport management across the SAP landscape
• Background Jobs Scheduling/Monitoring and error analysis and take necessary action
• To monitor the Inbound & Outbound queue (SMQ1 & SMQ2) and error analysis across the SAP Landscape
• To provide License request, object key, User key, monitoring OSS messages, SP download through SMP

Confidential, Dallas, Texas

SAP Technical support

• Completed learning modules to understand different streams of SAP
• Performed Hardware sizing, installation and configuration in SAP applications and components and rolling out the application
• Ensure and implement a highly customized SAP ECC System software installation as per schedule
• Registration and Managing of SAP System Licenses and Developer keys
• Setup & supported printers distributed over business landscape with various printing requirements
• Performed Post installation activities such as Configuring operation modes, profile parameter maintenance, RFC Connections, SCOT, Additional instances creation
• Managed users, roles and authorizations in ECC
• SOLMAN -CCMS monitoring Setup
• Database administration using SAPDBA BR*Tools for Backup/restore, reorganization, Table space storage management
• Analyze system performance and fine tuning
• Hands on experience with Netbackup, TMS backup and RMAN, OS level etc
• Performed Homogenous system copies using DB restore method
• Worked together with customers and colleagues to establish clear goals while managing deadlines
• Part of Support staff to ensure Service Level Agreements are properly accommodated
• Performed basic configuration and assisted end users regarding SAP Services
• Provided Walk through, demos, tutorials, and instructions to resolve incidents and requests
• Escalations and troubleshooting and processing incidents.
• Excellent proficiency in Microsoft Suite