SUMMARY:

• Around 20+ years of experience in Information Technology. More than 18+ years of SAP Consulting experience involving End - to-End Implementation / Support & Transition Projects / Rollout & Upgrade Projects.
• Good Consulting and Project/Program & Client Management skills with Business Process knowledge understanding.
• Lead Operational Improvement Project for clients
• Consult with client resources regarding the use of industry specific tools and technologies and their application to business specific operational needs
• Work closely with development staff/system integrators regarding application requirements, changes and testing
• Strong packaged solution expertise with strong analytical and problem-solving skills to meet tight deadlines independently and in a team-oriented environment.
• Review and assess current business processes
• Conduct process definition, modeling and optimization activities
• Provide insight into industry best practices and operational improvement opportunities
• Prepare solution recommendations and estimate for requested changes
• Proven ability to multitask effectively in a fast-paced environment.
• Hands on experience in proposals, due diligence presentations Conducting As-Is /To-Be Workshops, Business blueprint, Conducting FIT/ GAP analysis, Publish RICEF Reports, configuration, development, testing, cutover, deployment, planning & execution of Data Conversion, user education, training and documentation, Team Management & Mentoring, Onsite-Offshore (AMS) Support & Transition Support Experience.
• Played Project Program Management roles in U.S.A, Japan, Canada, Switzerland, China, Chile and possess immense knowledge on business processes around the world.
• Participate in executive and supervisory level discovery activities to assess the current solution implementation processes
• Plan and prepare for Execution & Conduct planning activities

TECHNICAL SKILLS:

Primary Skills:: SAP-R/3(Version ECC 6.0, 4.7, 4.6c, 4.6c & 4.0B) - SAP (MM/WM) Module & SAP SRM (5.0 & 7.0), SD Module & Knowledge of SAP Solution Manager/S4 HANA/SAP Fiori/Information Steward/Vertex/GTS coordination.

Operating Systems:: Windows 2000, Windows NT and Windows 95/98/XP

Languages: C, ABAP/4, SQL Development, Wireless Application Protocol (WML & WMLS), Java 1.2(JDBC, RMI, SERVLETS), EJB (Web logic/J2EE), ASP, JSP, HTML, XMLCRM

Tools: Certido SLA tool - SAP Support

Middleware: Gentran (Interface Middleware)/SAP BC / SAP PI/XI/Seebeyond/Seeburger

Scripts: JavaScript, VB Script, Database Connectivity ODBC

Databases:: Oracle 7.x, Access 2.0 & Cloudscape Configuration

Tools: HPQC, Certido (Issue Tracking Tools)

WORK EXPERIENCE:

Confidential

Project Program Sr Manager SAP

• Worked on NTTD T2V SAP Offering Initiatives (44 Weeks Package - 11 Weeks each for Design/Integrate/Refine & Release Phase) for Deployment - Project Proposal / POD / Financial Lite Model for Cost & Resource Analysis alignment for SAP Offerings - ECC/HANA/ARIBA/BPC/HYBRIS.
• Worked on the New PM On-Boarding Guideline Manual for NTTD EAS - Steps & checklist.
• Worked on New EAS PM Selection Checklist & Questionnaire model.
• Worked on the NTTD PM Assessment Guideline Manual.
• Worked on New Proposals & SOW documentation.

Confidential, Houston

Project Manager SAP - Onsite & Offshore Team

• Account Management & Establish Credibility & Relationship with Client Key Stakeholders.
• Estimate and Plan & Prepare - SOW / MS Project Plan & Excel Trackers.
• Resource Allocation & Management - Work with RCM on-boarding & roll-off of resource.
• Coordinate Project Kickoff & Close-Out - Sign-off.
• Maintain the Financials of the project - Invoice Submission/Resource Billing & New CR’s.
• Facilitate Weekly & Daily status updates to Client.
• Facilitate Daily status call with offshore Delivery Team.
• Coordinated with Orion 3rd Party Vendors for the Project Hardware Setup.
• Renewal & Expansion of contractual offerings
• SAP SME role - contribute to the deployment of the project implementation methodology.
• Timely response to and acceptable resolution of customer escalations.
• T&E approval & Performance Appraisal of the team performed.
• Automation Script delivered using SAP TAO/HP-ALM/HP-UFT Application (~ 100 Scripts covering major SAP modules).

Confidential

Project Manager SAP / SAP SME

• Project Manager SAP Role played for manufacturing major Confidential for their JAPAN SAP Implementation Project & SAP US/DE AMS Project - Account Management & Establish Credibility & Relationship with Client Key Stakeholders.
• Estimate and Plan & Prepare - SOW appending / MS Project Plan & Excel Trackers .
• Resource Allocation & Management - Work with RCM On-boarding & Roll-off of resource (FTE & Contractors).
• Project Kick-Off & Close-Out Coordination with Client Team.
• Maintain the Financials of the project - Invoice submission/Resource Billing & New CR’s approval.
• Facilitate Weekly & Daily status updates to Client leadership (Steering Committee Meetings).
• Facilitate Daily status call with offshore Delivery Manager & Dev Team.
• Identification of New Opportunities for Revenue generations
• Project Deliverables handled - RICEFW deliverables /BBP/FS/TS/BASIS System setup with Basis team/BPP.
• Coordinated SIT Cycle and Dry Run test for Process & System readiness for Confidential Testing.
• Project Delivery and Coordination on DATA Migration - Extract / Cleanse & Load - preparing the Data migration plan with Confidential DATA Leadership.
• Coordination with Offshore Manager – Managing resource size of 30.
• Responsible for new opportunity - Selling BASIS & SOLMAN upgrade projects in-addition to Implementation project.
• Responsible for T&E Approval and Project Status updating and attending NTTD Discrete Vertical Manufacturing Leadership Project Meetings.
• Mentor team resources & Performance Appraisal performed.
• AMS Responsibilities -
• Constant improvement of the SAP AMS transition management methodology and set the global standards
• Advisor to internal and external parties in relation to components that contribute to AMS delivery success
• De-escalate critical customer situations
• Liaise with different SAP entities to ensure success and integration with neighboured teams.
• Integrate with market unit leaders and interface with internal and external stakeholders including SAP management, partners and end-customers.
• Be a coach to other team members.
• Working in virtual teams and global environments
• Customer centric acting & Management of difficult client situations
• Excellent relationship management experience.
• Excellent presentation, communication and moderator skills with Analytical thinking and decision-making ability.

Confidential, Phoenix, Arizona

Business & Technology Integration cum Delivery Manager SAP

• Program Manager SAP Role played for major Confidential for their EDI transformation project - Migration from Middleware Seebeyond to Seeburger.
• Was on the PMO team – working along VP & Director of Confidential IT.
• Estimate and Plan & Prepare – SOW / MS Project Plan & Excel Trackers .
• Resource Allocation & Management – Work with RCM On-boarding & Roll-off of resource (FTE & Contractors).
• Maintain the Financials of the project – Invoice submission/Resource Billing coordination & New CR’s approvals.
• Facilitate Weekly & Daily status updates to Client leadership (Steering Committee Meetings).
• Facilitate Daily status call with offshore Delivery Team.
• Identification of New Opportunities for Revenue generations
• Coordinating with Confidential IT & Business Leadership team & Steering committee.
• Acted as SAP SME alongside Confidential IT Team in scoping the transformation phases of the EDI transactions, Conducting and coordinating on the workshops to for the AS-IS/To-Be/GAP/A&D/ coordination/Build/Testing/Deployment of the EDI transaction across the Trading partners.
• Managed the Accenture Integration Lead onsite and offshore IDC SAP build team from Accenture Bangalore & Hyderabad along with Confidential IT resources assigned to the Project.

Confidential

Project Manager cum Data & Test Manager

• Project Manager from Merck Side – Coordinated with Merck Business VP’s for the Data Migration Project.
• Weekly Status updates to the Steering Committee on the Project Progress.
• Oversee the Project Progress and Escalation on Accenture Project Data Team.
• Lead and Managed the Client team of 150 business users and was instrumental in conducting the Data conversion and UAT workshop for testing converted data across multiple module.
• Defect management handling and resolving the Data discrepancies and resolving the master and transaction data for successful deployment.

Confidential, Phoenix, Arizona

Program Manager SAP (EAS)

• Account Management & Establish Credibility & Relationship with Client Key Stakeholders.
• Estimate and Plan & Prepare – SOW / MS Project Plan & Excel Trackers.
• Resource Allocation & Management – Work with RCM on-boarding & roll-off of resource.
• Coordinate Project Kickoff & Close-Out – Sign-off.
• Lesson Learned documentation repository maintained.
• Maintain the Financials of the project – Invoice Submission/Resource Billing & New CR’s.
• Facilitate Weekly & Daily status updates to Client.
• Facilitate Daily status call with offshore Delivery Team.
• Renewal & Expansion of contractual offerings
• SAP SME role - contribute to the deployment of the project implementation methodology.
• Timely response to and acceptable resolution of customer escalations.
• T&E approval & Performance Appraisal of the team performed
• Functional Support in the MM & WM module.
• Up-Grade & Testing Support (4.6C to ECC6.0).
• To coordinate between Honeywell User community & offshore development team.
• Production Support for the Business & Modify configuration to suit the business needs.
• Functional specifications and testing of RICEF Deliverables.
• Master & Transactional data migration in SAP & Data conversion & ETL (Legacy to SAP).
• Drive the customer engagement end-to-end including budget responsibility, customer expectations, delivery team success, reporting and invoicing
• Lead the involved delivery units and make sure transition is done in budget, time and quality
• Constant improvement of the SAP AMS transition management methodology and set the global standards
• Supporting the Market Units in the preparation of proposals, solution assessments and service scoping exercises
• Serve as external and independent reviewer in quality assurance activities
• Advisor to internal and external parties in relation to components that contribute to AMS delivery success
• De-escalate critical customer situations
• Liaise with different SAP entities to ensure success and integration with neighboured teams and regions
• Integrate with market unit leaders and interface with internal and external stakeholders including SAP management, partners and end-customers
• Be a coach to other team members
• Working in virtual teams and global environments
• Customer centric acting & Management of difficult client situations
• Excellent relationship management experience.
• Excellent presentation, communication and moderator skills with Analytical thinking and decision-making ability.
• Strong leadership, facilitation, negotiation, mentoring and personnel management skills
• Good understanding of SAP’s strategy, products, services and organizational structure

Confidential

SAP Consultant

• Solving production issues by logging into the production server directly.
• Providing support to users on their daily transactional issues.
• New business scenario study, analysis and configuration in SAP.
• User support on major enhancement and changes.
• New objects unit testing in Development server/Integration testing in Quality server.

Confidential

Associate SAP Consultant

• This was followed by the ‘Realization phase’ where I was responsible for the following areas in configuration.
• Configuration of MM organization elements and assignment to overall structure
• Configuration for Master data, which includes Vendor master, Material master and. BDC specifications
• Configuration of Material types, Valuation class and automatic account assignment settings
• Configuration of document types and number ranges for PR, RFQ, PO Quantity contracts, Value contracts and scheduling Agreements.
• Testing / Cutover and Go-live and Post-Go-Live Support.

Confidential

Software Developer

• I designed developed and successfully installed the payroll-employee data banking system. I was also involved in the creation of menu forms with PL/SQL blocks & triggers.