Sr. Sap Test Manager Resume
Dallas, TX
SUMMARY:
- Over 10 + years of IT experience as Test Manager/ QA Lead/Manager, Test Architect, Release Engineer, Sr. QA analyst.
- Hands on experience in Test Management, on site - offshore Coordination, cross-functional testing meetings, discussions and responsible for deliveries, SDLC, Agile/Scrum environment, Software Testing Process, ASAP Methodology, Reporting, Documentation and Release Management, which includes Analyzing Business Specifications, developing and managing the project test efforts (test plan, test execution strategy, status reports).
- Managed and co-ordinated the team at on site /offshore and managing a team of upto 5 to 8 Test Engineers.
- Expert in managing and coordinating E2E integration, Validation, roll out testing with on site-offshore model with multiple SAP major releases and worked on Test Estimation, Planning and Scheduling, Test Strategy and Plan creation. Coordination, Stakeholder management, escalation management
- Good experience in testing of SAP modules like OTC (Order to cash), MM, PS, AFS, FICO, HR/HCM, SCM, SRM, WM, eWM, IM, PM, CRM, Portals, BI, APO, cross-functional testing and Client /Server and Web based applications and B2B/ e-commerce.
- Strong experience in /Project Governance, manual and automated Software testing/quality assurance (black and grey box) as well as UI (User Interface) testing and V&V (Validation and Verification) testing and End to end experience with large-scale systems development projects and process redesign efforts. Excellent understanding of SDLC (Software Development Life Cycle), including Waterfall and Agile/Scrum Development as follows: Starting from Creating the Concept and Business Needs. Continuing with Architecture and Requirement Analyses, Creating Test Plans and Test Cases.
- Experience in Plan, execute, monitor, track and report large-scale technology projects using traditional and Agile development processes & techniques
- Good Experience on business process: SCE - Supply Chain Execution, OTC, P2P - Procure to Pay, RnI - Rebates & Incentive- chargeback (Vistex), RTR - record to report, Billing and Collections domain, Finance, Payroll processes PTC- Prospect to Customer (CRM), EDI and extensively used Solution Manager.
- Experience in preparing Test plans, Test Schedules, Requirement traceability matrix, Resource Management Plan, Cutover plans and defining the scope of the project, ensure test cases cover all functionality, including new change.
- Experience in Risk management, risk analysis, impact of risk, probability of risk and mitigation of the risk.
- Expert in analysing business requirements and convert them into functional and integration tests.
- Expert in coordinating the cutover activities for Major and Minor releases.
- Expert in defining and executing the test cases for integration testing with interfacing systems and third party applications and Expert in coordinating the UAT testing with business users.
- Very good Experience in ALE, EDI and IDoc technologies and Worked on Outbound and Inbound IDoc process. Processed EDI ANSI X12 Documents 850 (Sales Order), 855 (Order Confirmation), 856 (Shipment Notice), 858 (Tracking Information) and 810 (Invoice), 940,945, (830/DELFOR) and Planning Schedule Release (862/DELJIT) document set and IDOCS for Scheduling Agreements.
- Expert in installing and integrating the testing tools HP Quality Center, HP QTP, UFT and SAP TAO.
- Expert in creating SAP TAO test components, consolidating and executing the test cases.
- Collaborate with technical team and business SMEs to develop standard Automated Regression Testing using QTP, and Volume/Stress Testing using Load Runner.
- Expert in GUI Functional Testing, Integration Testing, Regression Testing, Black Box Testing, Back-end Testing, Browser Compatibility Testing, Load/ Performance Data Driven Testing and testing in different stages of Software Development Life Cycle (SDLC) and good understanding of SDLC, ASAP and Agile Project Methodologies.
- Experience with Developing project and program documentation and specifications including flow charts, I/O requirements, estimates, and Statement of Work (SOW) and file structures.
- Involved in Data Validations, Data Cleansing, Data Mappings and Data Conversions of both SAP Master Data and SAP Transactional Data using LSMW, BDC.
- Good experience on GTS/OCR's EASE export/Import process like Restricted /denied parties screening(DPS), Sanction Party List (SPL) Screening, License determination, license tracking, NAFTA agreement, Compliance and document creation and submission and Electronic SED filing (AES/AESDIRECT), ITAR/ EAR, Data loading, GTS Rollout experience to new global markets.
- Expert in GTS Configuration, design, testing. Export /Import Compliance, SPL/Embargo, License Determination, classification, customs Export, import process, trade Documentation and NAFTA process
- Good Experience in GTS implementation/support as well as support teams and internal customers/clients.
- Participates in post-implementation project reviews and support. Worked as liaison between users and development team by answering questions around usage, functionality and requirements.
- Developed standard reports and metrics for management review that highlight overall status performance on a periodic basis and Strong analytical skills, with the ability to prioritize multiple tasks.
- Extensive experience in managing, working with leading onsite, offsite and overseas teams, preparing and running calls and meetings, Lead, Arrange and facilitate all Agile ceremonies including, Stand-ups, Reviews, Retrospectives, Grooming, and Sprint & Release planning.
- Proficient in writing up and logging in the various Bug Tracking Systems the easy-to-follow software problems. Follow up with reported bugs until resolution in a timely manner.
- Experience in Develop and maintain project plans, resource utilization schedules and budget materials for multiple simultaneous projects and operational activities
- Experience in analyzing the root cause of the problems and work with Development Team to resolve it.
- Strong in testing Database Applications with the use of PL/SQL and TOAD tools.
- Flexible and versatile to adapt to any new environment, work on any project and relocate, highly committed, enthusiastic, creative team player possessing good interpersonal & communication skills.
- Ability to handle multiple projects simultaneously with a limited timeframe release cycle.
- Experience in coordinating all team test events, documented and reported all team test results, identified required corrective actions, and participated in engineering and formal tests. Responsible for upper feature level system documentation & new product development, test case development and execution.
- Strong communication skills and demonstrated ability work effectively across functional teams.
TECHNICAL SKILLS:
ERP: SAP ECC 6.0
EPM: SAP BPC 7.0/7.5/10.0, 10.1 NW/MS, FICO, BI, AFO, OTC
Data Warehousing: SAP BW 7.0/7.3
Industries: Health Care, Consumer Goods and Services, Oil and Gas, Financial Services
Languages: HTML, VBScript, SQL, MDX
Desktop Applications: MS Office (Word, Excel, and PowerPoint) XP, 2003, 2007, and 2010
Database: Microsoft SQL Server, Oracle 8i/9i/10g and MS Access, MySQL
Operation Systems: Windows NT, Windows Server (2000 &2003), XP, and Windows 7
WORK EXPERIENCE:
Confidential, Dallas, TX
Sr. SAP Test Manager
Responsibilities:
- Working as a SD(OTC)/GTS/P2P(MM), EWM EDI Sr.QA on Implementations projects/ADM’s/Enhancements.
- Responsible for Test identification & execution, including data creation, owned by Development team, coordinating and ensuring completeness for all agency test efforts, including test planning, test data production, test schedule creation, defect management, metrics and communications.
- Conducting the daily and Weekly SCIT meetings during the SIT and sending the daily meeting minutes to the manager and follow up with team for action items.
- Execute SIT testing including Data Validity, Assist and Liaison to UAT testers in coordination of(UAT) User Acceptance Testing
- Document test cases and results in HPQC and Worked and tested Hybris /Click integration with SAP and S4 HANA
- Strong functional knowledge on SD, LE, WM, eWM and worked on Integration with WM, GTS and eWM.
- Responsible for GTS/EWM/OTC/P2P module Testing activities.
- Working as a SD(OTC), MM(P2P), EDI Test manager/Quality Lead on Implementations projects.
- Implemented Ariba for purchasing cycle for PO creation/change, ASN and GR on Ariba web portal application allowing integration between external Buyers/Suppliers.
- Responsible for Lead, Arrange and facilitate all Agile ceremonies including, Stand-ups, Reviews, Retrospectives, Grooming, and Sprint & Release planning
- Responsible for Test identification & execution, including data creation, owned by Development team, coordinating and ensuring completeness for all agency test efforts, including test planning, test data production, test schedule creation, defect management, metrics and communications.
- Coordinate all activities between SAP resources and issues escalation path for Project Management and PMO and Recommend configuration based on best practices
- Responsible for Review Business, Functional, Technical Requirements and Process Design Documents Understand existing testing scenarios’ impacts for each work stream requirements, Coordinates functionality gaps with Ariba Solutions Management and Preparing test plans and Assist Business leads review test plan.
- Working on web portal application testing allowing integration between external Buyers/Suppliers & SAP
- Review/Report test results and metrics to the engineering leadership and senior members of the technical team
- Working on Order management, Delivery, Shipment, and Configured and tested the Shipping points, Routes, Shipping point Determination, Route Determination, Transfer orders, Storage Location Determination, Leg determination, Billing, Rebates, and Output Determination.
- Working on Sales deals, Group deals including testing of Deal price, list price with positive and Negative scenarios.
- Working on upload functionality to load the test data into CPS tables like Pick, Tran, LAUNCH, SET Tables.
- Involved in the dashboard applications with Reporting and Analytics functionality with BW and HANA.
- Trained the End user/ Business users and prepared the End user manual on the ERP SAP and Ariba portal and conducted Knowledge Transfer sessions and Production Support.
- Orders with special deal pricing validated on arrival and rejected where special deal is not approved.
- Worked on CPS (Configurable Process Scheduling) for building the condition type tables according to the conditions defined by the business users.
Confidential, San Francisco, CA
SAP Team Lead
Responsibilities:
- Have worked in pretty much every module of SAP. From AP, AR, GL, MM, SD, FA, HR. Was the go to guy for complex programs and interfaces. Very familiar with real time interfaces(using Websphere and Webmethods), as well as file transfer interfaces (unix) . Familiar with batch jobs and EDI inbound and outbound.
- Implemented PTP, Sales and Distribution, FI and then tested them for production support and enhancements as well as several upgrades. Very familiar with the business flow from Purchase orders till payments and check reconciliation. Also familiar with sales side from sales order till invoicing, statements and inbound payments.
- Have a very good business and functional knowledge of systems, as I have been part of several new acquisitions, divestitures etc.
- Have tested SCM, APO and CRM modules and have good exposure to it.
- Worked on performance testing team and co-ordinated with offshore team .
- Tested a few upgrades, new implementations, conversions. Had to work with people on different teams to get each change done, as the architecture was very complex. Very familiar with the Sales side(order to cash) and the AP side(procure to pay) and the MM side included in it, right from start to the payment run and statements.
- Very familiar with all the issues that arise with interface connectivity to and from the core system-including middleware and upstream/downstream issues. Used to working on emergency fixes that need to go in right away and yet have to be tested with multiple platforms involving many people. I am very calm in a high pressure/stress environment.
- Was the backup test lead for dealing with over 30 people in multiple locations and platforms.
- Very familiar with CATT procedures and HP Quality center. Have used Quality center automation across multiple platforms and validated automation testing results.
Confidential, Mclean, VA
SAP BPC/HANA Consultant
Responsibilities:
- Involved in defining the Global Delivery Model by Involved in analyzing, writing process flows and best practices.
- Managed the functional and technical testing teams to construct the test cases and process flows for interfaces, forms, reporting for RICEF and the enhancement of functional specifications to resolve GAPS and FSs.
- Worked on business requirements analysis including design analysis to meet internal user requirements
- Provided the analysis of existing processes of CRM, SD, MM, FICO, SRM, BW templates and best practices.
- Worked closely with the ABAP and Xcel team to test and ensure specs were adhered to in designing the interfaces and trouble shooting of the issues.
- Developed and executed test cases for Order to Cash process in Sales and Distribution module.
- Validated the SAP output Layouts and Labels (Order confirmation, Delivery confirmation, Invoice layouts for different GEO’S).
- Created the business components test scripts, based on test cases and uploaded them to Quality center business components module using SAP TAO Tool.
- Created test cases on Quality Center and executed the test cases on CRM CIC, Opportunity management, Quotation management, Order Management, Service orders, Complaint Management, Install base management, Activity Management, Actions, CRM Sales Orders, pricing, billing and rebate, Contract Management
- Assessed SAP and third party testing tools to include in Global Delivery Model used tools and processes.
- Involved in Database testing using TOAD, Query Analyzer, and Oracle SQL Developer
- Evaluated technology usage and recommend improvements and develop and implement information technology standards and governing procedures.
- Developed the flow charts for testing RICEF objects. And Developed the flow charts for testing MDM.
Confidential, Dallas, TX
Test Manager
Responsibilities:
- Working as a Team lead and co-coordinating with Global team members on the EDS MADO Integration Project with off shore and on shore team.
- Conducting the daily and Weekly SCIT meetings during the SIT and sending the daily meeting minutes to the manager and follow up with team for action items.
- Developed Test Plan and Test Cases on functional and Technical specifications and Business Requirements.
- Created Test cases and Change requests on HPQC and assigning to responsible team/Members.
- Reviewing functional and technical documents, follow-up with developers during the different test phases.
- Developed test design documents, integration test documents, status reports, traceability requirements, risk analysis, scheduling estimates, timelines and milestones, setting priorities and determining scope and limitations Extensively worked on testing of SAP SD Sales, Shipping and Transportation, Billing, Credit Management modules and CRM Sales, SAP Portal, CIC, and Marketing and extensively worked with Solution manager.
- Developed Test Scripts for various processes in SAP FI like General Ledger, Accounts Payable and Accounts Receivable,Preparing the planning activity sheets for coming testing phases and Kick- off.
- Created master data and Products set up document and different testing scenarios each region wise like APJ, EMEA, and AMS. Created test scenarios for unit testing and integration testing for all business processes and getting the sign-off after successful completion of testing
- Performing and reviewing on manual and automation scripts and executing scripts, manual as well as automated scripts. Worked with the business team during Business acceptance testing and users during UAT testing
- Quality Center is used as Test management and defect tracking tool.
- Tested the SAP CRM application on CRM 2007 sales order process and marketing.
- Worked as a Test coordinator managing between the testing team of EMEA, APJ regions and US project
- Handling multiple projects and Very good working experience with HP Quality center.
Confidential, Denver, CO
SAP Test Specialist
Responsibilities:
- Working on order to cash process and systems into the micron environment
- Responsible for gathering requirement analysis and development of the application
- Extensive interaction with business process owners to understand the business processes for integration.
- Involved in preparation phase study with core team members and coordinated with the team at on site and offshore managing a team of six Test Engineers,
- Dealing with the day to day activity with clients and meeting with the fellow team members regarding the progress of the project.
- Executed several scenarios for SAP Master Data, Sales outputs, shipping interfaces, Vertex tax interface, Trillium Address checking interface, Siebel for subscription services.
- Worked on Outbound and Inbound IDoc process. Processed EDI ANSI X12 Documents 850 (Sales Order), 855 (Order Confirmation), 856 (Shipment Notice), and 858 (Tracking Information).
- Study of existing configuration, Gap analysis, preparing flow charts and building new scenarios.
- Worked as part of the SAP/EDI, accountable for resolving SAP/EDI /IDOC related issues.
- Assisting in creation of blue print documents on as-is process and helped in creating To-Be documents
- Worked with maintaining and creating the master Data of materials customize according to need of the business and also in Inter-company STO, Billing and 3rd Party scenarios
- Worked with Purchase requisition, Purchase order, creating vendor master, Purchase organization and their assignment and worked on Integration of SD with MM, WM, IM, and CRM.
- Working experience on the tools like Clear quest, remedy, documentum, SharePoint, SOLMAN and HPQC.
Confidential
SAP Team Co-coordinator
Responsibilities:
- Involved in analyzing system specifications, designing and development of test plans
- Analyzing business requirements to develop functional and detail design specifications of the application.
- Creating and implementing test plans and scripts based on technical specifications and business Requirements.
- Performed Multi user testing, Regression testing and System testing and analyzed customer-supplied examples of Problems and Run CDR process to view RMMS customer accounts as needed.
- Determine the impact of the problem Group the problem into one of three categories (H, M, and L) for scheduling.