Practice Manager Resume
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Folsom, CA
SUMMARY:
- SAP Practice Manager for Confidential for west region and Sr. delivery manager for SAP S/4 HANA Applications deployments, delivery of HANA Digital transformation migrations and support.
- Over 14 plus years of total experience in business application integration and solution implementations and over 8 years’ experience in managing full life cycle projects, and leading teams onsite/offshore and implemented and delivered mission critical applications on time and on budget.
- Recent achievements have been successful delivery of the new SAP S/4 HANA business suite 1610/ 1511 implementations.
- Architected and delivered custom mobile applications using UI 5 technology for SAP applications and SAP Mobility/Cloud offerings, integration of SaaS application with SAP.
- Leverages a well - balanced blend of business insight, technology knowledge, people skills and analytical thinking to develop strategies and solutions for customer and company needs.
- Senior leader advising and influencing clients to embrace right technology, process improvement, and information architecture to help achieve business goals and growth.
- Hands on experience as well as managing with solution design, configuration, development, testing and deployment and support.
- Managing cross functional teams during full life-cycle projects and deployment of integrated Business systems (CRM, ERP, SRM etc.).
- Clear-cut leadership skills, with strong problem-solving skills and the ability to influence others in forming consensus.
- Hands-on experience in the set up and running of Project Management Offices for complex IT organizations with off-shore development
- Effectively work with Service providers, vendors determine implementation approaches and provide guidance to use SAP best practices.
- Leverage SAP business /IT methodologies Ex: Activate/Agile/Scrum and ASAP/Waterfall etc. and experience in MS Project, JIRA tools.
- 10 + end to end implementations, migrations, integrating with other third party systems, system technical Upgrades etc.
- Technical knowledge of cloud architectures including SaaS, PaaS and IaaS
- Trained and certified on Project management, SAP S/4 HANA, Activate methodology and Solution Manager 7.2 and business by design & cloud products.
EXPERTISE AREA:
- Transformed enterprise-wide business processes
- Large Scale ERP implementations and S/4 migration projects
- Designed and implemented information technology solutions
- Negotiating and closing sales & procurement deals
- Built strong client relationships
- Managed P&L
- Led and developed human capital
- Managed and delivered projects on schedule and on budget
- Information Technology
- Automotive
- Footwear & Apparel(AFS)
- Chemicals
- Mill
PROFESSIONAL EXPERIENCE:
Confidential, Folsom, CA
Practice Manager
Responsibilities:
- Responsibilities include Pre-sales, Sales, Business Development, Client Relationships, Strategy, Planning, Growth, Revenue and successful delivery of large and mid-market client projectsGenerating Sales/Practice Development:
- Generated increasing sales year over year from $1 Million to $3 Million
- Supervised all fees generated to ensure on-time and on-budget delivery of projects
- Develop statements of work (SOWs) for new projects
- Assist in the Development of a rolling 3-year strategy based on the needs of the business, technology innovations and customer requirements
- Worked as part of the practice leadership team to help grow the SAP practice west zone from $1 Million to $10+ Million.
- Assisted in the development and execution of sales and market development strategy in the West Region
- Actively recruited, developed and mentored staff to ensure that engagements met and exceeded customer expectations
- Built strong relationships at all levels of client organizations to be a trusted business advisor
- Manage financials for all services being delivered: track actual vs. planned, reconcile variances
Confidential, York, PA
Sr. Manager / Delivery Manager
Responsibilities:
- Leading the SAP S/4 HANA 1610 on premise implementation with Activate methodology and integrating with Solution Manager 7.2 and active embedded support from SAP.
- Created the project schedule in Microsoft Project, designed the SOW with staffing plan, developed budget plan and used other Solman 7.2 best practice documentation to run the project.
- Conducted scoping meetings and blueprinting sessions with system demos of each process and from for each work stream / module.
- Manage and control scope change, as well as issue tracking and resolution
- Manage variable demand (e.g. change orders and additional resources) and financial management
- Identify and manage the appropriate resources to meet the client’s needs
- Leveraged Best practices from SAP Mill solution and SAP Activate methodology for implementation to meet customer needs.
- Managed and delivered successful Data migration from legacy systems leveraging SAP BODS with pre-defined templates and mapping.
- Mentored team to run daily scums and user stories execution in each sprint.
- Monitored and managed daily requests and issues from end-users
- Monitor and review contract compliance (cost & quality)
- Responsible for client satisfaction and closing.
Confidential, Provo, UT
Sr. Manager
Responsibilities:
- Lead the SAP S/4 1511 on premise successful implementations with Activate methodology and post-go-live support
- Created the project schedule in Microsoft Project, designed the SOW with staffing plan, developed budget plan with Microsoft Excel, and used other standard Confidential documentation to run the projects.
- Conducted scoping meetings and blueprinting sessions for gathering requirements to identify all GAP's/RICEFW's needed by the business and IT.
- Oversaw the scope of work which included the project planning, business process mapping, blueprinting, design, configuration, and setup of technical environment.
- Monitored and managed daily requests and issues from end-users
- Been engaged from the RFP process and Pre-Sale activities for Vivint on SAP S/4 HANA impl.
- Designed and architected the integration architecture for Vivint with many SaaS applications to SAP
- Ex: Workday, Zuora, Concur, Blackline, Coupa, Salesforce, TechGenie etc.
- Vivint being the first SAP’s S/4 HANA 1511 Ramp up customer and worked with SAP very closely on issue resolution and support.
- Established and expanded the project team and project Guidelines and conducted meeting regular basis to track progress and issues resolutions and deliverables.
- Worked very closely with Vivint Sr. executives and provided the weekly executive project summary
- Worked with architects, functional, technical, data teams and made sure signed off all requirements/Gaps for next stage of development.
Confidential, South San Francisco, CA
Application Development and Delivery
Responsibilities:
- Responsible for design, develop & delivery of integration components between SAP and Non-SAP systems like SAP VIM via OpenText, ICC/OCR, Custom Fiori applications, JDBC Integration with AS/400 etc.
- Provide SAP best practice guidance and solutions to functional users and technical team members.
- Responsible for identifying and preparing the custom inventory of WRICEF objects during Fit GAP Analysis of business blueprint.
- Worked very closely with teams and manage the documentation, end to end configuration, development of WRICEF objects & Unit testing.
- Worked with client project management team and developed the GTO Project plan for functional & technical, training components.
- Conducted weekly status meetings and help resolved the project related conflicts.
- Managed the Confidential resource planning both at onsite/offshore based on project need (ramp up/down) and project deliverables.
- Responsible to build the cut-over strategy, execute Cut-over plan during Mock1/2 & guide system build activities/dependencies.
- Supported the GO-LIVE & post GO-LIVE hypercare activities and quick resolutions.
Confidential, Houston, TX
Integration Manager
Responsibilities:
- Responsible for building the Requirement Traceability Matrix and identifying the underlying WRICEF objects & Integration touch points due to the spinoff & assess the scope of the project
- Responsible for the post System build and copy activities & unit testing of all systems
- Responsible to build & manage the Technical project plan, resource planning & resource assignment
- Worked closely with Customer and responsible for planning and coordinating the change management of processes required for the support and maintenance of SAP systems necessary for business operations
- Responsible and executed Cut-over plan & post system copy activities
- Supervision and responsible for Offshore Delivery & Management
- Provided SAP best practice guidance and solutions to functional users and technical team members.
- Worked effectively and efficiently with upper management.
- Ensure that SAP technical activities maximize the use and adoption of standard SAP solutions
- SAP Netweaver 7.3 with EHP4, PI 7.3, BI7.0/BOBJ, SAP Enterprise portal, SRM /SUS, MDM
Confidential, Fairfield, CA
Integration Manager
Responsibilities:
- Responsible for the delivery of all identified SAP WRICEF objects, seamless integration with SAP & non-SAP systems on time & on budget.
- Architect, Design and Built end-to-end integration interface plan between SAP and other SAP and non-SAP systems
- Responsible for Data migration from legacy into SAP & Cut-over plan & activities
- Responsible and worked with different team leaders to build the project plan, resource planning & resource assignment
- Responsible for requirement traceability matrix & Business Process Mapping and Re-engineering of existing legacy business processes mapping
- Offshore Delivery & Management
- Worked closely and point of contact to the business and IT regarding any questions of related to SAP integration & WRICEF deliverables
- Worked with COPART Change management team and identified the gaps and for the appropriate disposition.
- Responsible for the bug resolution management, daily progress reports
- Created an escalation plan for the items needs immediate attention
Confidential, Irvine, CA
Integration Lead
Responsibilities:
- Lead the Integration and change/release management for the entire project team
- Worked with key executives of the entire organization to implement vision and direction in technology space
- Responsible for the complete delivery of ABAP development, EDI, WM integration and system support activities.
- Additional responsibilities included gap analysis, requirements gathering and preparing specifications, trouble shooting, in-depth analysis and overseeing of onshore/offshore staff.
- Worked with basis and infrastructure teams for SAP system setup and delivery on time for testing/cut-over activities.
- Managed the third-party vendor and resources who were responsible for SAP and WM integration.
- Designed, developed and delivered integrated solution for Warehouse movements from WM to SAP bi-directional.
Confidential, Folsom, CA
Project Lead
Responsibilities:
- Managed multiple implementation across US, Canada, Asia
- Projects included a variety of Information Systems projects including, strategic information systems planning, and system implementations, business process redesign and process improvement.
- Responsibilities included project delivery and team leadership roles.
- Responsible for weekly/daily RICEW objects delivery associated with the business required functionality.
- Responsible for translating business requirements into a solution design, modeling transactions through the system to ensure that the business requirements are met.
- Prepared specifications for system changes, updated all documentation (spec, rationale, functional documentation) to ensure they're reflected accurately upon the system, and ensure SharePoint is up to date.
- Gathered functional requirements, assisted in resolving open problems and issues, and in clarifying functional solution development.
- Designed and developed enhancements, interfaces via middleware and data migration activities.
- Raised and resolved issues related to development of the specified scenarios/designs.
- Ensured all activities/tasks completed and progressed accordingly with in-line respect to the Project Delivery Framework and methodologies.
Confidential, Edison, NJ
Sr SAP System Consultant
Responsibilities:
- Clients include fortune 100 - 500 companies. Please see below.
- Involved from the project preparation, knowledge acquisition, blueprint - fit gap analysis, realization, testing, final preparation & go live
- Responsible for supporting production SAP system on all the RICEF objects
- Responsible for new design, developing the new RICEF objects.
- Designed and developed workflow for Interface scenario's
- Architect, Design and Built end-to-end integration and interfaces between SAP and other SAP and non-SAP systems (Warehouse Management) and EDI.
- Responsible for the entire data migration activity of all the master data and transactions data from end to end.
- Helped loading data through mock uploads and cleansing of data and getting ready for the final move during cut over.
- Supported go live support & project closure in all the project management and technical deliverables
- Implemented the ABAP proxies and IDOC Adapters in integration scenarios and configured communication adapters such as proxy, SFTP, IDOC, Proxy, RFC, IDOC, SOAP, and JDBC.
- Configured PI application monitoring activities for the SAP solution and responsible for Monitoring of adaptors and periodic monitoring of message processing
- Worked closely with the SAP basis team in resolving issues related to PI7.1
