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Practice Manager Resume

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Folsom, CA

SUMMARY:

  • SAP Practice Manager for Confidential for west region and Sr. delivery manager for SAP S/4 HANA Applications deployments, delivery of HANA Digital transformation migrations and support.
  • Over 14 plus years of total experience in business application integration and solution implementations and over 8 years’ experience in managing full life cycle projects, and leading teams onsite/offshore and implemented and delivered mission critical applications on time and on budget.
  • Recent achievements have been successful delivery of the new SAP S/4 HANA business suite 1610/ 1511 implementations.
  • Architected and delivered custom mobile applications using UI 5 technology for SAP applications and SAP Mobility/Cloud offerings, integration of SaaS application with SAP.
  • Leverages a well - balanced blend of business insight, technology knowledge, people skills and analytical thinking to develop strategies and solutions for customer and company needs.
  • Senior leader advising and influencing clients to embrace right technology, process improvement, and information architecture to help achieve business goals and growth.
  • Hands on experience as well as managing with solution design, configuration, development, testing and deployment and support.
  • Managing cross functional teams during full life-cycle projects and deployment of integrated Business systems (CRM, ERP, SRM etc.). 
  • Clear-cut leadership skills, with strong problem-solving skills and the ability to influence others in forming consensus.
  • Hands-on experience in the set up and running of Project Management Offices for complex IT organizations with off-shore development
  • Effectively work with Service providers, vendors determine implementation approaches and provide guidance to use SAP best practices.
  • Leverage SAP business /IT methodologies Ex: Activate/Agile/Scrum and ASAP/Waterfall etc. and experience in MS Project, JIRA tools.
  • 10 + end to end implementations, migrations, integrating with other third party systems, system technical Upgrades etc.
  • Technical knowledge of cloud architectures including SaaS, PaaS and IaaS
  • Trained and certified on Project management, SAP S/4 HANA, Activate methodology and Solution Manager 7.2 and business by design & cloud products.

EXPERTISE AREA:

  • Transformed enterprise-wide business processes
  • Large Scale ERP implementations and S/4 migration projects
  • Designed and implemented information technology solutions
  • Negotiating and closing sales & procurement deals
  • Built strong client relationships
  • Managed P&L
  • Led and developed human capital
  • Managed and delivered projects on schedule and on budget
  • Information Technology
  • Automotive
  • Footwear & Apparel(AFS)
  • Chemicals
  • Mill

PROFESSIONAL EXPERIENCE:

Confidential, Folsom, CA

Practice Manager

Responsibilities:

  • Responsibilities include Pre-sales, Sales, Business Development, Client Relationships, Strategy, Planning, Growth, Revenue and successful delivery of large and mid-market client projectsGenerating Sales/Practice Development:
  • Generated increasing sales year over year from $1 Million to $3 Million
  • Supervised all fees generated to ensure on-time and on-budget delivery of projects
  • Develop statements of work (SOWs) for new projects
  • Assist in the Development of a rolling 3-year strategy based on the needs of the business, technology innovations and customer requirements
  • Worked as part of the practice leadership team to help grow the SAP practice west zone from $1 Million to $10+ Million.
  • Assisted in the development and execution of sales and market development strategy in the West Region
  • Actively recruited, developed and mentored staff to ensure that engagements met and exceeded customer expectations
  • Built strong relationships at all levels of client organizations to be a trusted business advisor
  • Manage financials for all services being delivered: track actual vs. planned, reconcile variances

Confidential, York, PA

Sr. Manager / Delivery Manager

Responsibilities:

  • Leading the SAP S/4 HANA 1610 on premise implementation with Activate methodology and integrating with Solution Manager 7.2 and active embedded support from SAP.
  • Created the project schedule in Microsoft Project, designed the SOW with staffing plan, developed budget plan and used other Solman 7.2 best practice documentation to run the project.
  • Conducted scoping meetings and blueprinting sessions with system demos of each process and from for each work stream / module.
  • Manage and control scope change, as well as issue tracking and resolution
  • Manage variable demand (e.g. change orders and additional resources) and financial management
  • Identify and manage the appropriate resources to meet the client’s needs
  • Leveraged Best practices from SAP Mill solution and SAP Activate methodology for implementation to meet customer needs.
  • Managed and delivered successful Data migration from legacy systems leveraging SAP BODS with pre-defined templates and mapping.
  • Mentored team to run daily scums and user stories execution in each sprint.
  • Monitored and managed daily requests and issues from end-users
  • Monitor and review contract compliance (cost & quality)
  • Responsible for client satisfaction and closing.

Confidential, Provo, UT

Sr. Manager

Responsibilities:

  • Lead the SAP S/4 1511 on premise successful implementations with Activate methodology and post-go-live support
  • Created the project schedule in Microsoft Project, designed the SOW with staffing plan, developed budget plan with Microsoft Excel, and used other standard Confidential documentation to run the projects.
  • Conducted scoping meetings and blueprinting sessions for gathering requirements to identify all GAP's/RICEFW's needed by the business and IT.
  • Oversaw the scope of work which included the project planning, business process mapping, blueprinting, design, configuration, and setup of technical environment.
  • Monitored and managed daily requests and issues from end-users
  • Been engaged from the RFP process and Pre-Sale activities for Vivint on SAP S/4 HANA impl.
  • Designed and architected the integration architecture for Vivint with many SaaS applications to SAP
  • Ex: Workday, Zuora, Concur, Blackline, Coupa, Salesforce, TechGenie etc.
  • Vivint being the first SAP’s S/4 HANA 1511 Ramp up customer and worked with SAP very closely on issue resolution and support.
  • Established and expanded the project team and project Guidelines and conducted meeting regular basis to track progress and issues resolutions and deliverables.
  • Worked very closely with Vivint Sr. executives and provided the weekly executive project summary
  • Worked with architects, functional, technical, data teams and made sure signed off all requirements/Gaps for next stage of development.

Confidential, South San Francisco, CA

Application Development and Delivery

Responsibilities:

  • Responsible for design, develop & delivery of integration components between SAP and Non-SAP systems like SAP VIM via OpenText, ICC/OCR, Custom Fiori applications, JDBC Integration with AS/400 etc.
  • Provide SAP best practice guidance and solutions to functional users and technical team members.
  • Responsible for identifying and preparing the custom inventory of WRICEF objects during Fit GAP Analysis of business blueprint.
  • Worked very closely with teams and manage the documentation, end to end configuration, development of WRICEF objects & Unit testing.
  • Worked with client project management team and developed the GTO Project plan for functional & technical, training components.
  • Conducted weekly status meetings and help resolved the project related conflicts.
  • Managed the Confidential resource planning both at onsite/offshore based on project need (ramp up/down) and project deliverables.
  • Responsible to build the cut-over strategy, execute Cut-over plan during Mock1/2 & guide system build activities/dependencies.
  • Supported the GO-LIVE & post GO-LIVE hypercare activities and quick resolutions.

Confidential, Houston, TX

Integration Manager

Responsibilities:

  • Responsible for building the Requirement Traceability Matrix and identifying the underlying WRICEF objects & Integration touch points due to the spinoff & assess the scope of the project
  • Responsible for the post System build and copy activities & unit testing of all systems
  • Responsible to build & manage the Technical project plan, resource planning & resource assignment
  • Worked closely with Customer and responsible for planning and coordinating the change management of processes required for the support and maintenance of SAP systems necessary for business operations
  • Responsible and executed Cut-over plan & post system copy activities
  • Supervision and responsible for Offshore Delivery & Management
  • Provided SAP best practice guidance and solutions to functional users and technical team members.
  • Worked effectively and efficiently with upper management.
  • Ensure that SAP technical activities maximize the use and adoption of standard SAP solutions
  • SAP Netweaver 7.3 with EHP4, PI 7.3, BI7.0/BOBJ, SAP Enterprise portal, SRM /SUS, MDM

Confidential, Fairfield, CA

Integration Manager

Responsibilities:

  • Responsible for the delivery of all identified SAP WRICEF objects, seamless integration with SAP & non-SAP systems on time & on budget.
  • Architect, Design and Built end-to-end integration interface plan between SAP and other SAP and non-SAP systems
  • Responsible for Data migration from legacy into SAP & Cut-over plan & activities
  • Responsible and worked with different team leaders to build the project plan, resource planning & resource assignment
  • Responsible for requirement traceability matrix & Business Process Mapping and Re-engineering of existing legacy business processes mapping
  • Offshore Delivery & Management
  • Worked closely and point of contact to the business and IT regarding any questions of related to SAP integration & WRICEF deliverables
  • Worked with COPART Change management team and identified the gaps and for the appropriate disposition.
  • Responsible for the bug resolution management, daily progress reports
  • Created an escalation plan for the items needs immediate attention

Confidential, Irvine, CA

Integration Lead

Responsibilities:

  • Lead the Integration and change/release management for the entire project team
  • Worked with key executives of the entire organization to implement vision and direction in technology space
  • Responsible for the complete delivery of ABAP development, EDI, WM integration and system support activities.
  • Additional responsibilities included gap analysis, requirements gathering and preparing specifications, trouble shooting, in-depth analysis and overseeing of onshore/offshore staff.
  • Worked with basis and infrastructure teams for SAP system setup and delivery on time for testing/cut-over activities.
  • Managed the third-party vendor and resources who were responsible for SAP and WM integration.
  • Designed, developed and delivered integrated solution for Warehouse movements from WM to SAP bi-directional.

Confidential, Folsom, CA

Project Lead

Responsibilities:

  • Managed multiple implementation across US, Canada, Asia
  • Projects included a variety of Information Systems projects including, strategic information systems planning, and system implementations, business process redesign and process improvement.
  • Responsibilities included project delivery and team leadership roles.
  • Responsible for weekly/daily RICEW objects delivery associated with the business required functionality.
  • Responsible for translating business requirements into a solution design, modeling transactions through the system to ensure that the business requirements are met.
  • Prepared specifications for system changes, updated all documentation (spec, rationale, functional documentation) to ensure they're reflected accurately upon the system, and ensure SharePoint is up to date.
  • Gathered functional requirements, assisted in resolving open problems and issues, and in clarifying functional solution development.
  • Designed and developed enhancements, interfaces via middleware and data migration activities.
  • Raised and resolved issues related to development of the specified scenarios/designs.
  • Ensured all activities/tasks completed and progressed accordingly with in-line respect to the Project Delivery Framework and methodologies.

Confidential, Edison, NJ

Sr SAP System Consultant

Responsibilities:

  • Clients include fortune 100 - 500 companies. Please see below.
  • Involved from the project preparation, knowledge acquisition, blueprint - fit gap analysis, realization, testing, final preparation & go live
  • Responsible for supporting production SAP system on all the RICEF objects
  • Responsible for new design, developing the new RICEF objects.
  • Designed and developed workflow for Interface scenario's
  • Architect, Design and Built end-to-end integration and interfaces between SAP and other SAP and non-SAP systems (Warehouse Management) and EDI.
  • Responsible for the entire data migration activity of all the master data and transactions data from end to end.
  • Helped loading data through mock uploads and cleansing of data and getting ready for the final move during cut over.
  • Supported go live support & project closure in all the project management and technical deliverables
  • Implemented the ABAP proxies and IDOC Adapters in integration scenarios and configured communication adapters such as proxy, SFTP, IDOC, Proxy, RFC, IDOC, SOAP, and JDBC.
  • Configured PI application monitoring activities for the SAP solution and responsible for Monitoring of adaptors and periodic monitoring of message processing
  • Worked closely with the SAP basis team in resolving issues related to PI7.1

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