PROFESSIONAL SUMMARY

• Over Eleven years of extensive SAP Basis/Net weaver/HANA/PI administrator experience that includes the Production Support Maintenance, Implementation/roll out expertise, SAP installations, upgrades, Migration.
• Three years of HANA Basis administration including installation of SPS, HANA revision updates, resident HDBLCM configuration tasks like renaming, adding, uninstalling components. unregistering instances in a scale up environment.
• Extensively worked as a SAP certified Basis Administrator in various SAP Releases including SAP R/3 4.6C/4.7 (Enterprise), Net Weaver 2004/2004s, SAP ECC 6.0 EHP5/6/7, HANA, BI 7.0/7.3/7.4, EP 6.0/7.0/7.4, PI 7.1/7.3
• Working experience on HANA sizing by engaging in the discussions with the solution partner.
• Strong Database administration experience in Oracle, MSSQL, DB2, Hana including backups and recovery worked on setting up Oracle 11g DR (disaster recovery) server with Data guard.
• Database migration done from Oracle 11g to HANA, ECC version upgrade from 7.3 to 7.4 (for HANA).
• HANA database administration like configuring HANA studio, SLT configuration, client tools installation, HANA DB replication, backup and recovery, HANA revision patches, SPS upgrades.
• Participated in discussions on HANA server sizing guidelines for CPU, Memory and Disk sizes for the usage.
• Extensive experience includes Implementation, Configuration & Production Support of ECC 6.0, CRM 4.0, SRM 5.0, Net weaver 7.0/7.1 which includes Enterprise Portal7.0/7.4, BW 7.0/7.3/7.4, BIA (BI Accelerator) 7.3, PI 7.0/7.1, SLD, Web Dispatcher, OS/DB migration, Solution Manager 7.0/7.1 components across UNIX, LINUX & Windows environments for ECC and BW systems.
• Configured BIA - Business Intelligence Accelerator to improve the performance of BI systems.
• Experience in OS & DB migration from HPUX/Oracle to LINUX/Oracle environment for ECC and BW systems.
• Proficient in installing sap web dispatcher, configuring SSL and renewing SSL.
• Configured SSO in portal using the SAP logon ticket to the back end systems.
• Handling the Portal Security tasks like setting permissions for users in Portal Framework using UME (User Management Engine), assigning roles to users and troubleshooting user related problems.
• Well versed in NWDI creating tracks for java developers and assembling and redeploying.
• Advance Experience in system Monitoring, Performance Tuning and Space Management.
• Performed monitoring using the RWB (Runtime Work Bench).
• Performed transports in PI using CTS+.
• Performed kernel upgrade through JSPM and support pack upgrade of PI systems.
• Configured all the backend systems to connect to SLD and do the data supply from both ABAP and Java stacks.
• Performed Configuration of basic Solution manager functionalities like Maintenance optimizer, Early Watch alerts and Solution manager diagnostic agents (SMD).
• Excellent knowledge about administering and managing SAP J2EE Web Application Server. Excellent knowledge of the tools: JCMON, UME, Configtool, Visual Administrator, JSPM, Net weaver Administrator, and SDM, System Analyzer and other configuration tools in J2EE engine for portal components and applications.
• Proficient in SAP Troubleshooting, System monitoring and background processing. Also proficient with Kernel patches, OSS Notes or SAP Notes administration, Hot packs, System Administration, SAP Monitoring & Problem resolution, File System Management, SAP Database monitoring, Operation System Monitoring & Down Time Management of Production systems, Transport and Correction System, Backup and Recovery methods, Installation of SAP R/3 applications.
• Performed SAP kernel updates, installed Service Packs and Enhancement packs for ABAP & JAVA systems.
• Troubleshooting performance and startup issues of both ABAP and JAVA based sap systems.
• Both Heterogeneous/Homogeneous System copies of various SAP systems (SAP SRM, SAP BW, SAP ECC6, SAP NW2004s) using SAPinst Method.
• Expert in database creation, database design, Table Space Management.
• Experience in Capacity planning, System sizing and system resources.
• Client administration: Client copy, Client Export, Import and Client Delete.
• Spool/Printer Administration.
• Troubleshooting Java stack administration issues.
• Table space maintenance, Data file management, Table reorg, Index reorg, Database instance shutdown/startup operations by using BRTOOLS.
• Transport management system, CTS/CTS+ setup for transports.
• Computing Center Management System (CCMS) configuration and monitoring.
• Working experience in performing disaster recovery drills, managing backup restore and recovery techniques.

SKILLS SUMMARY

SAP: SAP R3 Enterprise Server (4.7/4.6c), ECC5.0, ECC6.0, Solution manager 4.0/7.0, PI7.0/7.1, EP6/7, CRM4.0, BW 3.5/BI7.0, TREX 5.0/6.0, BPC

OS : Win 2003/2008 Server R2, LINUX, IBM AIX, Sun Solaris Sparc.

DB: Oracle 9i, 10g, 11g, SQL Server 2005/2008.

Tools: X-Windows emulation (Exceed Hummingbird), Transport Express

TECHNICAL EXPERIENCE

SAP Basis consultant

Confidential, San Ramon, CA

Responsibilities:

• Performed OS-DB migration for the ECC, BW and SCM systems from SRDC (San Ramon Data Center) to NADC (North America Mega Data Center)
• Worked on HANA license management for temporary and permanent installation in enforced and unenforced environments.
• Currently working on Fiori POC in a distributed installation by installing gateway components, installing SAP Netweaver 740 using SWPM.
• Worked on SLT configuration between ECC and BW on HANA.
• Working experience in HANA studio, HANA cockpit, DBA cockpit, HDBLCM, Web IDE, HDBSQL tools.
• Experience with HANA DB rename customizing for SID modifications, hostname and host certificates.
• Performed Monthly Staging refreshes thru Chevron automated scripts.
• Involved in two PI production systems support. Worked on renewing SSL SHA2 certificates, troubleshooting queues in Integration engine and Adapter engine.
• Resolving the queue stuck issues, participating in the high severity incident (RCA) discussions by providing the resolution analysis.
• Involved in SCM and Live cache monthly refreshes.
• Performed Kernel upgrades using Chevron automated scripts.
• Extensively performed Oracle patch set upgrades, and from v11204 to v12102.
• Performed MII stack upgrades from SAP NW 7.30 to 7.4 and MII 14.0 to 15.0.
• Migrating the MII systems from SRDC to NADC within the stipulated duration of the project without incurring any additional burden on the project deliverables.
• Participated in Bi-monthly on-call support and monthly maintenance support for the production systems.
• Worked on quarterly Netweaver password change for the Netweaver systems.
• Worked on quarterly oracle password change for all the production systems.

Environment: SAP ECC 6.0 EHP7, HANA SPS 12, Oracle 12.1.0.2, SAP Net weaver BI 7.30 SPS7, PI 7.3 SPS7, MII 15.0 SP6, SAP Solution Manager 7.1 SPS7, SCM 7.3 EHP3

Sr. SAP Basis consultant

Confidential, Warrenville, IL

• Performed Database system refreshes including post processing SAP steps (installing license, converting BDLS logical system entries etc.) of ABAP stack systems.
• Installed OSS notes using SNOTE.
• Created, Managed and Release Change Requests for transports using transaction codes SE01, SE03, SE09 and SE10. Resolved TMS problems (STMS, SE03).
• Performed the Oracle patch set upgrade from 11.2.0.2 to 11.2.0.3
• Executed OS & DB migration from Windows/Oracle to Solaris/Oracle for ECC, BI systems.
• Worked on Large scale SAP migration from with technologies involving Windows/Solaris, Oracle.
• Performed pre and post OS migration activities.
• Worked on Homogeneous and Heterogeneous system copies.
• Monitoring SAP system for performance, system failures, failed updates and runtime errors.
• Performed Single Sign on (SSO) configuration on various systems.
• Performed production support for various sap systems.
• Spool Administration like configuring printers and trouble-shooting printer issues, deleting old spool and cleaning Temse objects.
• Created the procedures for system daily health checks, Weekly production support status and Monthly system performance metrics.
• Performed database monitoring.
• Scheduled Background jobs and was responsible to troubleshoot various Job failures in different system landscape.
• Generated the RFC connections and established the trusted/trusting relationships between solution manager and satellite systems, Validate Trusted system entries in SM59.
• Successfully finished the upgrade with options like downtime minimized, inclusion of support pack stacks in the upgrade to minimize the timelines, applying the crucial & prerequisite support packs before upgrade.
• Used Visual Administrator, SDM, config tool, Net weaver administrator, Log viewer for administration of java.
• CCMS Monitoring, short dumps, system logs, db alerts, SQL traces, Lock entries, Work process monitoring and update monitoring.
• Configure new clients and client copies as per business requirements.
• Performed moving of transports through landscape.

Environment: SAP ECC 6.05, Oracle 11.2.0.3, MS Windows Server 2008, SAP Net weaver BI 7.01, PI 7.1

Sr. Systems Engineer

Confidential

• Scheduled Background jobs and was responsible to trouble shoot various Job failures in different system landscape.
• Worked on OS/DB Migration from Win/oracle to Solaris/Oracle for ECC and BI systems.
• Implemented Early watch recommendations per the EWA report, participated in weekly discussions with the application managers regarding implementation.
• Installed Netweaver AS ABAP and AS JAVA application servers by using the Software Provisioning Manager (SWPM) and Software Update Manager (SUM).
• Performed Oracle upgrades from v11203 to v11204.
• Worked on ECC and BI systems towards the operation integrity for aiming at the better performance, throughput of the systems.

Environment: SAP ECC 6.05, Oracle 11.2.0.3, MS Windows Server 2008, SAP Net weaver BI 7.01, PI 7.1

SAP Basis Consultant

Confidential

• Implemented Early watch recommendations per EWA report that includes installing Plug ins,
• Kernel upgrade, scheduling DB stats, applying SAP Notes, Made the EWA overall status from Red to Yellow.
• Involved in implementing Operation Integrity (OI) activities for R/3 & BW systems that included scheduling housekeeping jobs, tuning DB parameters, deleting application logs, create/rebuild indexes, upgrading saposcol etc. for making the systems enhanced and upgraded from the Performance perspective.
• Involved in syncing up the DR database after a scheduled maintenance regularly.
• Performed R/3 & BW systems refreshes that include DB refresh.
• Documented every time there is a new issue, and uploaded that to the team room so everyone else in the team followed.
• Performed Quarterly Oracle password change for the production systems.
• Worked with SAP if there is a major production issue, we continue to do the investigation from our end and made sure that it worked successfully towards the resolution of the issue.
• Adding data files to the table spaces using brtools proactively to make sure that no major
• Breakdown happens in the production systems that we support.
• Worked in migration of ITS Dev & production servers from Tulsa to AMDC.
• Configured the SAP router change that is being migrated from Tulsa to EMDC.
• Troubleshooting interface job failures in SAP that is connected to utility servers.
• Documented RCA if there is a P2 incident for any of the production systems.
• Actively participated in carrying out the DR Drill for C stack production stack systems and make sure that the pre and post snapshots matched with the table and row count. Business and support validation was successfully done.
• Performed oracle upgrade from 10.2.0.4 to 11.2.0.1

Environment: SAP 4.6C, ECC 6.0, BW 3.5, BW 7.0, IBM AIX 3.5, Sun Solaris Sparc 5.10, Win 2003/2008 Server SP2, Oracle 10.2.0.4, Oracle 11.2.0.1

SAP Basis consultant

Confidential

• Advised Port numbers to be opened in the firewalls at both HDFC and M&M end.
• Checked the Connectivity by Ping/Telnet to the M&M network and ask them to check to HDFC.
• Suggested User ID in Bank PI with the user type Service so that the ID never expires.
• Assign the Integration server and Application server user roles so that M&M developer should login to Bank PI to Configure/Post Idocs.
• Maintain SOAP call input parameters for the SOAP receiver Communication channel with M&M IP address, Port, Channel and interface details in the Integration Directory.
• Loading SSL digital Public, intermediate and root certificates at both the corporate as well as bank side for exchange of secure message communication.
• Applied SAP Notes for Asian paints production support issues.
• Daily monitoring support for HDFC PI systems.
• Raised OSS message and solved the Runtime workbench issue.
• Involved in Planning Disaster recovery solution for the HDFC production system.
• Deployed SCA and SDA files through JSPM, SDM as a part of SAP Notes.

Environment: SAP 2004s PI, Solution Manager 7.0 SPS 12, Win 2003 Server SP2, Oracle DB 10.2.0.4

SAP Basis Consultant

Confidential, San Antonio, TX

• Performed daily production health checks on systems and rectify if any problems found before the user reports it.
• Scheduled and managed background jobs for the users.
• Applied SAP notes for SXMB MONI Message time inconsistency due to DST switch.
• Applied SAP notes to take care of Webgui error for publishing ITS services when trying to view the message content from the PI Runtime workbench.
• Attending daily tickets in IT Governance tool and close the tickets before the due date and consistently met the SLA’s.
• Performed system refreshes on all non-production systems (QA, Production support and Sandbox) to sync up the production data in IS Oil, CRM and BI landscapes.
• Performed refresh for Training systems as well as client export of user master training id’s for the users to train on the system after the refresh.
• Updated the Refresh documentation as well as health check documents to the eRoom as and when the requirements changes.
• Documented the whole Refresh process right from the scratch for the other team members to follow including the look and feel of eRoom structure.
• Participated in production monthly maintenance window during on- call support and performed health checks once the maintenance is done and release all the systems to the functional teams and they proceed with their health checks.
• Maintained JCo RFC connections for the internal and external portals and for the non sap systems which connects to PI interfaces.
• Maintained J2EE Parameters through Config Tool and Visual Administrator.
• Created NWDI ESS and MSS tracks for quarterly HR service packs.
• Processed Runtime workbench holding messages and fixed the communication channel errors by deactivating and activating them in the Integration directory.
• Worked on portal issues such as JCO RFC errors, user locks and password issues.

Environment: SAP ERP 2005 (ECC 6.0), Windows 2000/2003 Server, Oracle 10g, SQL server 2005, Net Weaver 2004s, BI 7.0, PI 7.0, CRM 4.0, EP 6.0/7.0, SRM 4.0, MDM 5.5, ITS & Solution Manager 7.0.

Junior SAP Basis Administrator

Confidential, Houston, TX

• User support, Monitoring and troubleshooting user administration related activities.
• Applied OSS Notes.
• SAP implementation and involvement in go-live.
• Production Support for SAP Systems including R/3, BW, EBP, SRM, EP, BI, XI systems.
• Daily Systems monitoring using CCMS to ensure SAP R/3 systems stability and integrity.
• Stopping and restarting SAP application servers and SAP database instances during emergency, scheduled & planned maintenance window.
• Operating System administration: Monitoring Hard Disk Drive (HDD) growth, memory usage and other system resources periodically.
• XI/PI Installation & Configuration of Adapters, SLD Configuration, applying latest stack to the XI/PI Landscape, Applying Self-services components (SAPMSS, SAPESS) and performed component and message monitoring using SXMB ADM, SXMB MONI, SXMB IFR, SXI CACHE and XI Runtime Work Bench tool.
• Monitored background jobs and performed Client copy.
• Experience in system health checks, system performance and tuning.
• Monitored OS disk usage and memory allocation.
• TMS Configuration maintenance and support.
• Performed setting up RFC Connection for remote non-SAP systems.
• Providing production support security by handling call tickets and change request forms in Remedy system.
• Maintained/created logon groups for load-balancing.
• Table space maintenance using SAPDBA tool.
• Assists in large multi landscape environments and in system refreshes.
• Working experience in spooler administration.

Environment: SAP R/3 4.6c, 4.7 E, ERP 2005 (ECC 6.0), Windows 2003 Server, IBM AIX 5.2, Oracle 9i, 10g, Net Weaver 2004s, BW 3.5, XI 3.0, CRM 4.0, EP 6.0, Solution Manager 4.0.