SUMMARY:

• Software Development/ Business Analyst/Project Lead
• IT leader with a proven 15 + year track record of implementing, integrating, managing information systems and programs in excess of $15 MM in scope balanced with experience in consulting, customer service, business analyst, lead, financial, insurance, university, manufacturing, medical utility and banking.
• Software Development Life Cycle, Report Writer, Jr. Oracle 9i DBA, People - Soft Financials, PMP trained, Project Management-Project Lead-PMBOK Project Management Training, SAP FICO, System Analysis, Programming, Employee Mentor and Trainer, Improved Efficiency, IMS DB/DC, Maintenance, DB2, Upgrade, SQL, XML, COBOL, VB .NET, Testing Application Software Windows, GIS Functionality, Customization & Modification, Systems and Hardware Analysis, Software Interfacing, Unix, Linux, Shell Scripting, Managing a Test strategy and Methodology, creating test plans and test cases, Vendor Management, Process Automation, Order Management System.
• Communicate effectively and foster strong relationships with business users and stakeholders.
• A subject matter expert on functional contact center processes.
• A results-driven individual who combines strong interpersonal and communication skills with cross-functional experience in information systems, data warehousing, data mapping, manufacturing, sourcing and distribution to deliver company goals; proven motivator with strong organizational, management, data modeling, TOAD, PL/SQL Developer, and team building skills.

TECHNICAL SKILLS:

Operating Systems: UNIX, WINDOWS, MAINFRAME MVS-AIX, VM/CMS, LINUX, NOVELL

Languages: SAP FICO, ORACLE PL/SQL-PROCEDURES-FUNCTIONS-TRIGGERS-PACKAGES, PL/1, JCL, CICS, IMS DB/DC, VSAM, COBOL II-COBOL-MICRO-FOCUS COBOL, JAVA, VB .NET, KORN SHELL SCRIPTING, ASSEMBLER, FORTRAN, FOCUS, HTML, VISUAL BASIC, POWER BUILDER, ACCESS, COGNOS BUSINESS OBJECTS, VI EDITOR, VISUAL BASIC, DTS, ENTERPRISE MANAGER, DATA NORMALIZATION, TRANSACT SQL, STRUCTURE ANALYSIS/DESIGN, XML, VB, VB .NET, ETL (Extract, Transform, Load)

Databases: Oracle 9i-10G, SQL SERVER, DB2, DB22, IMS, MICROSOFT ACCESS, SQL, WRICEF objects

Software/Programs: BSR ADVANCE, TOAD, CVS, PANVALET, LIBRARIAN, SDF, BTS, INTERTEST, XPEDITER, CEDF, VIASOFT SMARTEST, PRESENTATION MANAGER, EASEL, GUPTA, KNOWLEDGEWARE S ADW, TSO, ISPF

PROFESSIONAL EXPERIENCE:

Confidential

SAP FICO,HR

Responsibilities:

• Analyze business processes and identify relevant systems based solutions alternatives and discuss these with business users.
• Interface with clients at various levels of organizations to answer questions, provide information, and represent RealEC in a positive manner utilizing exceptional customer service skills. Similarly, the position requires outstanding support and responsiveness to coworkers and management.
• Support multiple projects, manage competing priorities, and meet scheduled completion dates.
• Manage high-profile client’s expectations and deliverables, dealing with all levels of client organization
• Payroll, ESS, MSS, Organization Management, Performance Management, Personnel Administration, Time Management.
• Develop statements of work, define project scope, and create project plans and documentation
• Manage the project plan and development, including all phases, activities, milestones, tasks, deliverables, and dependencies
• Work with project team members to gather estimates for activities and tasks and update project plan
• Interface with clients and management and establish and maintain strong customer and/or internal relationships
• Responsible for documenting test cases and plans, executing test scripts, and reporting variances for the technical solution from a business perspective to verify that all client requirements are incorporated in the design and meets client expectations
• Work with technical and support resources to resolve failures to successfully complete testing cycles
• Experience with leading onsite and offshore teams as a quality assurance manager driving offshore teams to accomplish project results
• Act as primary contact for client questions, problems, requests for change; Troubleshoot and research issues; Report findings and propose solutions to management and team members to resolve issues; Identify impact to other solutions or projects, and work with management to identify options and recommendations
• Document requirements, technical specifications, and test outlines/plans
• Effectively translate business requirements into technical specifications for development resources
• Provide training to clients or RealEC resources on functionality, configuration or setups, integration specifications, and client workflow; Communicate information by written documentation and verbal explanations and demonstrations
• Support Delivery Managers, Account/Sales Managers and other project team resources by completing project tasks, meeting milestone dates, and supporting client needs and requests
• Work and manage projects with our sister company in Black Knight, Empower, Lending Space and Order Exchange.

Confidential

Manufacturing

• Analyze business processes and identify relevant systems based solutions alternatives and discuss these with business users.
• Lead and facilitate workshops and meetings to define/validate contact center business capabilities, business processes, business requirements and solution design with business and IT stakeholders / users
• Work directly with users and management to build consensus on a solution and coordinate implementation activities.
• Business Object Reporting and SQL
• Build close relationships with clients and stakeholders to build excellent customer service.
• Create workshops to define business system configuration requirements
• Interactively develops and documents the contact center technology architecture / solution design including business capability and process definition and documentation, use cases definition, test case and scenario definition, test data definition and identification, and traceability matrices.
• Manage a team
• Gather, document and analyze business requirements during Blueprint
• Responsible for modeling and mapping data fields from legacy systems to target systems.
• Configure Finance SAP FICO Processes
• Configured Material Management, procurement and inventory, P2P, Master Data, Vendor Data, Purchase Info Record, and Material Master.
• Configure Preventive Maintenance and Repair.
• Creation Integration with other Module.
• Create Profitability Analysis, Reports
• Manage, modify and enhance Master Data
• Transport configuration from development to QA environment and to production paying particular attention to non-transportable objects.
• Provides end user training
• Project scope: SAP FI/CO, PS, PM and MM, Oracle 10i Data Base, ECC 6.0

Confidential, Minneapolis, Mn

Consultant/Business Analyst

• Analyze business processes and identify relevant systems based solutions alternatives and discuss these with business users.
• Lead and facilitate workshops and meetings to define/validate contact center business capabilities, business processes, business requirements and solution design with business and IT stakeholders / users
• Work directly with users and management to build consensus on a solution and coordinate implementation activities.
• Build close relationships with clients and stakeholders to build excellent customer service.
• Create workshops to define business system configuration requirements
• Interactively develops and documents the contact center technology architecture / solution design including business capability and process definition and documentation, use cases definition, test case and scenario definition, test data definition and identification, and traceability matrices.
• Conducts contact center technology fit-gap analysis with the assistance of contact center specific technical resources.
• Customized, designed and developed Oracle interface creating Oracle PL/SQL, Procedure, Functions, Triggers and Packages.
• Manage a team in India and the US
• Gather, document and analyze business requirements during Blueprint
• Configure Finance, AR/AP, Asset Accounting, Valuation, Depreciation, Transaction
• Creation Integration with other Module, SD, MM
• Mapping data from Legacy systems to the new system
• Define material Cost Estimate and Cost Object Controlling, Variance Calculation.
• Create Profitability Analysis, Reports in BO
• Manage, modify and enhance Master Data
• Provides end user training

Project scope: SAP FI/CO and PS, Oracle 10i PL/SQL Data Base, ECC 6.0

Confidential

Business Analyst/QA Developer

• Analyze business processes and identify relevant systems based solutions alternatives and discuss these with business users.
• Work directly with users and management to build consensus on a solution and coordinate implementation activities.
• Lead and facilitate workshops and meetings to define/validate contact center business capabilities, business processes, business requirements and solution design with business and IT stakeholders / users.
• Gathering and documenting business requirements, writing business procedures, conducting application testing.
• Build close relationships with clients and stakeholders to build excellent customer service.
• Ariba Customization
• Customized, designed and developed Oracle interface creating Oracle PL/SQL, Procedure, Functions, Triggers and Packages.
• Created additional modules, reports and VB .NET objects for the client.
• Utilized Oracle PL/SQL, UNIX, VI Editor, PL Developer, Shell Scripting, Korn Shell, Stored Procedures, JAVA, Functions, packages, control files, Oracle tables, COGNOS Business Objects, TOAD, PL/SQL Developer, DTS and SQL SERVER database.
• Implemented multiple manufacturing system
• Configure Profitability Analysis Master Data and Structure
• Mapping data from Legacy systems to the new system
• Oracle SQL Reports and QA Data Integrity Vendor Reports
• Define variables for reports assist in define forms for Profitability Reports
• Product Costing Configuring Variance Calculation, and Basic Setting Product Cost
• Defining Valuation variances, Costing types, Date Controls, Cost Costing Variants and Quantity Structure Control
• Assign Currency Types and Material Ledger types to Valuation
• Conduct Integration Testing in all Areas of Finance, and Controlling particularly relating to Product Costing in Material Ledger and Profitability Analysis.
• Designed test scripts for unit, integration and user acceptance testing.
• Provides support for strategic business application projects: coordinates testing, prepares test documentation, prepares training documentation, and provides end user training.
• Oracle JR. DBA Responsibilities, PL/SQL, Shell Scripting and Support

Project scope: SAP, Oracle PL/SQL Upgrade R/3 4.7 to ECC 6.0, Oracle 10 to 11

Confidential

Project Lead/Business Analyst/Developer SAP

• Gather requirements for the projects
• Generate and Reports (Report Writer)
• Interactively develops and documents solution design including business capability and process definition and documentation, use cases definition, test case and scenario definition, test data definition and identification.
• Coordinate/communicate with the Client Managers and Team Leads.
• Coordinate with technical application support resources to perform Unit Testing and business customers to perform User Acceptance Testing.
• Build close relationships with clients and stakeholders to build excellent customer service.
• Identify, track, and escalate issues, risks and/or action items.
• Facilitate communication and knowledge sharing within team and across teams.
• Promote teamwork and cooperation to achieve shared objectives. Encourage participation in decision-making.
• Facilitate communication and knowledge sharing within team and across teams.
• Configured and managed the implementation of Insurance SAP FICO, HR, BI and BO module
• Payroll, ESS, MSS, Organization Management, Performance Management, Personnel Administration, Time Management.
• Create a positive image through own work and behavior; be a role model.
• Configured (AR) Account Receivable, (AP) Account Payable Payment Methods Configuration
• Analyzed, Programmed and debugged the annuity and investments Insurance Product
• Build close relationships with clients and stakeholders to build excellent customer service.
• Configured Internal Order for the recruiting project
• Customized, designed and developed the Oracle interfaces utilizing Oracle PL/SQL, creating Procedure, Functions, Triggers and Packages.
• Code and Support Oracle PL/SQL Code
• Mapping Data
• Customized, designed and developed Oracle interface creating Oracle PL/SQL, Procedure, Functions, Triggers and Packages.
• Created additional modules, reports and VB .NET objects for the client.
• Oracle JR. DBA Responsibilities, PL/SQL, Shell Scripting and Support
• Designed test scripts for unit, integration and user acceptance testing.
• Data Mapping between the Legacy system and the new Oracle database
• Utilized COBOL II, Oracle PL/SQL, VB 6, UNIX, KORN SHELL, MICRO-FOCUS COBOL, CHANGEMAN, ASAP Methodology, TOAD, PL/SQL, and Shell Scripting, SAP FICO

Confidential,Houston, TX

Functional Consultant/Technical

• Gather, document and analyze business requirements during Blueprint
• Designed test scripts for unit, integration and user acceptance testing.
• Configured profit and cost centers, cost center groups, cost elements, cost elements groups and secondary cost elements
• Configured Material Management, procurement and inventory, P2P, Master Data, Vendor Data, Purchase Info Record, and Material Master.
• Maintain GL Master Data, Customer Master Data, Vendor Master Data, terms of payment and Reconciliation account.
• Defined Controlling area, standard hierarchy, cost center groups, cost centers, number ranges, primary cost elements, revenue cost elements, secondary cost elements, primary cost element groups.
• Transport configuration from development to QA environment and to production paying particular attention to non-transportable objects.
• Ensured that the output pages of the customer master records are set up to handle EDI invoice processing, order confirmations and billing documents.
• Completed System Configuration to set up all new required Companies, Company Codes, Maintenance and additions to the Operating Chart of Accounts, created new Company Code, Fiscal Year Variants, Multiple Currencies.
• Defined chart of accounts, account groups and general ledger accounts for each company code.
• Project scope: SAP FI/CO, PM and MM, Oracle 10i Data Base, ECC 6.0

Confidential, Orlando, FL

Senior Consultant, Jr. DBA, Developer

• Business Analyst, Jr. DBA functions
• Programming, implementation, and new development of the Unum Project
• Code and Support Oracle PL/SQL Cod
• Customized measures and processes to generate predictions for forecasting
• Interactively develops and documents solution design including business capability and process definition and documentation, use cases definition, test case and scenario definition, test data definition and identification.
• Conducts contact center technology fit-gap analysis
• Report Writer
• Developing the Unum System in Oracle PL/SQL creating Procedure, Triggers and Packages.
• Data Mapping and converting new acquired companies’ data
• Coordinate with technical application support resources to perform Unit Testing and business customers to perform User Acceptance Testing.
• Manage workload as coordinated with Client Manager.
• Coordinate/communicate with the Client Managers and Team Leads (as applicable) to ensure work is on schedule.
• Identify, track, and escalate issues, risks and/or action items.
• Promote teamwork and cooperation to achieve shared objectives. Encourage participation in decision-making.
• Create a positive image through own work and behavior; be a role model.
• Utilized Oracle PL/SQL, LINUX, Quest SQL Navigator, PL\SQL Developer, Shell Scripting, Korn Shell, SAS, Stored Procedures, VB .NET, Functions, ASAP Methodology, Oracle tables and SQL SERVER database, TOAD.

Confidential, Atlanta, GA

Lead Developer / Project Manager-Lead / Analyst/Oracle Jr. DBA

• Supporting and managing the Alumni/Development, fundraising and advance non-profit foundation software
• Managed the implementation of SUNGARD ADVANCE
• Supported the Donor BSR Software package and People-Soft Financials
• Assisted in developing project scope and objective was part of the team from original concept to final implementation
• Business Object Reporting and SQL
• Oracle Business Warehouse
• Mapping Data from Legacy systems to Oracle Relational Data Base
• Interactively develops and documents solution design including business capability and process definition and documentation, use cases definition, test case and scenario definition, test data definition and identification, and traceability matrices.
• Conducts contact center technology fit-gap analysis
• Lead and facilitate workshops and meetings to define/validate contact center business capabilities, business processes, business requirements and solution design with business and IT stakeholders / users
• Created work plans, project estimates, report writer, resource plans, and status reports for the project.
• Actively participated on the team to convert the Mainframe data DB2 (Cobol II) to the UNIX platform Oracle database.
• Data Mapping between the DB2 Legacy system and the new Oracle database
• Customized, designed and developed the Oracle interface objects from our Student People soft Oracle data to BSR Sun Guard Oracle Fundraising data utilizing Oracle PL/SQL, creating Procedure, Functions,
• Triggers and Packages.
• Created additional modules, reports and VB .NET objects for the client.
• Utilized Oracle PL/SQL, UNIX, VI Editor, COBOL II, CICS, DB2, CSP, PowerBuilder, Info-maker, Html, PL Developer, Shell Scripting, Korn Shell, Stored Procedures, JAVA, Report, Forms, Functions, packages, control files, Oracle tables, COGNOS Business Objects, Business Warehouse, TOAD, PL/SQL Developer, DTS and Visual Basic, SQL SERVER database
• Trains and educate other team members around core members.