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Sr. Sap Sd/mm/le Configuration Analyst Resume

Chicago, IL

SUMMARY:

  • 13+ years of SAP configuration skills and consulting experience providing a challenging career.
  • Strong hands - on experience in a diverse range of systems technologies with an emphasis on SAP Supply Chain’s unit enhancements for SD module as well as cross-client integration with MM, IS-Retail, IS-OIL, LE, WM, FICO, Web Methods, EDI and TIBCO.
  • Detail-oriented with extensive experience in SAP - Order Management.
  • BPM (Business Process Management) and BPR (Business Process Reengineering) expertise utilized for process optimization.
  • Managed team of six consultants, onsite and offshore, for SAP SD/MM Support and Enhancement projects by giving them guidelines and gauging their progress on weekly basis.
  • SD/MM/LE/FI integrated implementation, support and enhancement for SAP IS-Oil Downstream and SAP IS-Retail module
  • Solid coordinator of global virtual teams and self-motivated team member with a strong enthusiasm for work
  • Experienced in communication, analytical, technical and problem solving skills that help maximize the use of SAP
  • Well organized with ability to implement SAP standards, procedures, and processes that improve business functionality

TECHNICAL SKILLS:

ERP: SAP R/3 4.6, ECC 6.0, SCM 7.0

Operating Systems: Windows NT/2000/XP/Vista/Windows 7 EDI IDoc Mapping/Middleware Integration.

A pplication: MS Word, MS Excel, Power Point, Visio WinShuttle Transaction Scripting.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. SAP SD/MM/LE Configuration Analyst

Responsibilities:

  • Responsible for all aspects of design, development and support of the SAP SD module.
  • Lead Pricing and commission designing/modeling, enhancement and support
  • Manage projects involving cross-functional teams to deliver SAP Supply Chain solutions.
  • Mapping, Optimizing and integrating Manufacturing and PM Processes.
  • Master data setup (including Product View and Locations) in SCM.
  • Responsible for configuration of the SAP system such as Item Categories, Delivery scheduling and blocks, Output Determination and Order Types, ATP check and Partner Profile setup and maintenance to support business processes as well as consulting/advising business units on best practices for business functions and SAP configuration
  • Support IDoc processing including (850: Inbound Customer PO, 856: Outbound ASN and 810: Outbound Invoice)
  • Support Sales Order BOM processing.
  • Support 3rd Party drop-ship and bought-in processing
  • Led the effort of developing, testing and implementing Consignment and 3rd party Consignment processing
  • Responsible for the coordination of technical resources necessary to implement solutions for complex business requirements
  • Master Data maintenance (Customer master, pricing, output, CMIR and material determination).
  • Determine technical solutions to meet business requirements, analyze the configuration/jobs/programs that need to be written or revised, and estimate the time the resources needed to complete the projects/assignment
  • Utilize test plans and tools to ensure programs are thoroughly tested before implementation.
  • Built SQVI/SQ01 queries to facilitate users for pulling Inventory Management and Inventory Control documents related reports
  • Actively solicited user involvement/information and applied it. Communicates within team and with business users by various correspondences (memos, e-mail, and voicemail) to convey project/assignment status and information in terms clear to business and technical users
  • Apply and recommend appropriate tools needed to develop/modify a business application
  • Responsible for complex problem analysis including: determine the root cause, possible solutions, communication and implementation of the final solution
  • Determine appropriate technologies to solve business and system problems
  • Follow processes and operational policies in program methodology and techniques for obtaining solutions
  • Responsible for supporting SD/LE/MM with cross functional skills in MM, FI and PP
  • Responsible for order management configuration: Sales Order types, Item Categories, Schedule Line Categories, Text Determination, Incompletion Procedures etc.
  • Support SAP Organization structure by setting up Sales Org, Sales Offices and Shipping point configuration.
  • Maintain Route Determination and Transportation Planning.
  • Taking business requirements from Concept to production
  • Determine appropriate technologies to solve business and system problems
  • Follow processes and operational policies in program methodology and techniques for obtaining solutions
  • Actively solicited user involvement/information and applied it. Communicates within team and with business users by various correspondences (memos, e-mail, and voicemail) to convey project/assignment status and information in terms clear to business and technical users
  • Technical resource for the team and assist in setting the standards and guidelines for existing and new technologies
  • Keep up with new/emerging technologies and assist development staff in implementing them
  • Understanding of the overall flow of the business supported, is responsible for specific application areas and applied that knowledge to assigned projects
  • Shares application/business knowledge with other IT and business associates regarding BMC Tools
  • 24x7 Support for production critical Issues
  • Supported Back End setup that include monitoring and responding to sourcing alerts, correcting and reprocessing data discrepancies
  • Managed and led members of 2nd level support for day to day activities in two foreign countries including training, documentation and knowledge transfer sessions.
  • Performed testing and validation of the order management processes, after any hardware software systems upgrades, patches, reboots, client build and refreshes. Tested and Supported Upgrades
  • Support design, development, and implementation of automated processes for CMDB data.
  • Collaborated with internal customers, staff members, IT colleagues and other stakeholders to define strategies and tactics to achieve business needs
  • Involved in new development design approach and proposed solution approach for future development
  • Created Enhancement Bundles with other team members for major functionalities required to better understand the processes and expedite development
  • Demonstrated a commitment to OfficeMax core values of safety, integrity, process improvement and customer satisfaction
  • Monitored Output/spool management processing in SAP
  • Incident tracking using REMEDY

Confidential, Rosemont, IL

SAP - IT Operations Analyst

Responsibilities:

  • Scheduling/maintenance of SAP batch jobs.
  • SAP users profile maintenance.
  • Reporting production issues/failed batch processes.
  • SAP - POS (Point of Sale) Inbound/Outbound processes monitoring.
  • Creating trouble tickets in Remedy for production related issues/failures.
  • SAP Database/CPU usage monitoring.
  • Supporting Scheduled SAP Outages/Patching from Operations perspective.
  • Supporting Integration Validations for Supply Chain/Order Management teams.
  • Creating/Maintaining documentations for SAP Transports importing from Development to QA to Production.
  • Outline strategy and effect implementation and maintenance of BMC Atrium with respect to the established configuration management process.
  • Responsible for resetting users’ passwords through SU01 transaction and Exchange Reset PW Tool for Novell and NT users for logging into network and emailing accounts
  • 24x7 Support for production and critical systems
  • Cross-checked landscapes / coordinated performance issues with Architectural Support
  • Maintain precise documentation and accurate records in the CMDB.
  • Implemented, supported and maintained daily, weekly and monthly production job schedules
  • Maintained technical competency through training, education and networking
  • Worked with HP-Unix/Windows for batch processing and customer support
  • Monitored HP OpenView Operations for UNIX for any outstanding critical issues
  • Taking Care of network and maintenance issues
  • Managed RSA Authentication Manager client for resolving VPN issues
  • Monitored, investigated and verified successful completion of nightly backups on NetBackup Console
  • Reported all user and system errors to programming staff
  • Troubleshot, Analyzed, Escalated and resolved problems
  • Assured that all Parent and Child jobs did run in orderly manner in order to meet the SLA (Service Level Agreement) deadlines on nightly basis
  • Managed Daily, Weekly and Monthly backups

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