SUMMARY:

• Having 8+ years’ worked as a SAP Basis Administrator with a diverse knowledge of various SAP R/3 system landscapes, proven experience in R/3 technical support, system administration, Technical Delivery, training, and customer support.
• SAP Hardware Sizing, SAP Landscape Design, SAP Client Strategy Design.
• Demonstrated knowledge and proficiency in SAP ERP ECC6.0,SAP NetWeaver, SAP Business Suit Applications(CRM,SRM,SCM), SAP Business Objects, SAP Data Services, SAP Solution Manager
• Expertise in SAP full cycle implementation on win 2003, 2008 R2, 2012 and UNIX (Linux, Solaris, AIX and HP - UX) with Oracle, MS SQL and DB2 environment.
• Worked on multiple SAP upgrades, SAP CRM 5.0 to SAP CRM 2006, BW 7.01 to 7.3 Upgrade, SAP PI 7.1 to PI 7.3, SAP ERP ECC 6.0 to SAP ERP ECC6 EHP4, EHP6, BO XI 3.1 to BO 4.0 SP5 upgrade and SAP ISU system upgrade EHP4 to EHP6.
• Administrated SAP System Migrations and Upgrade from earlier SAP versions to the latest SAP versions.
• Installed and configured all the three environments (DEV/QA/PROD) with Business Objects BI4.2 with Apache and Tomcat as web and app servers on windows servers.
• Implementation of SAP Security and Authorization concepts.
• SAPROUTER configuration.
• Applied ABAP Support Packs using SPAM and Installed/Upgraded add-ons using SAINT.
• Involved in installing and configuring latest versions of SAP new dimension products like HANA, EP 7.x PI 7.x BI 7.x and administration of CRM, APO/Live Cache SCM, SRM, and SLD.
• Involved in Ehp Upgrades and Support Package Upgrade of SAP new dimension products like ECC 7.x, CRM 7.x EP 7.x PI 7.x BI 7.x.
• Hands on experience in Performance tuning.
• Effectively executed all the aspects of client management including Creating, Deleting and Copying Clients.
• Setup all RFC connections and created partner profiles with various inbound and outbound parameters.
• Performed Dual Stack Split for SAP NetWeaver Systems.
• Installation and Configuration of SAP NetWeaver Gateway 2.0
• Working knowledge on common protocols such as HTTP, HTTPS, SMTP, NTP, LDAP, KERBEROS, RADIUS and FTP.
• Involved in adding 2 roles to the user for executing the B2B add-on setup for the SAP PI.
• Manage relationships and coordinate work between different teams at different locations
• Involved Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
• Weekly Release Reporting.
• Having knowledge on HANA, DATA RETENTION TOOL (DART).
• Set up of SAP BW Development Environment using image from SAP Cloud Application Library (CAL) on AWS for remote access.
• Performed import/export of large amount of data into and out of AWS using Snowball for transportation.
• Performed backup data directly into Amazon s3.
• Communicate release details and schedules to the Business as required.
• Implemented and Configured Risk Analysis and Remediation.

TECHNICAL SKILLS:

SAP ERP & SAP Business Suit Applications: SAP ECC6.0, SAP ECC6.0 EHP4, EHP6, R3 4.7 and 4.6C, SAP CRM, SRM, SCM

SAP NetWeaver: SAP NetWeaver Business Warehouse (BW 7.0, 7.1, 7.3), Enterprise Portal (EP 7.0, 7.1, 7.3), Process Integration (PI7.0, 7.1, 7.3) and web as ABAP and JAVA Stacks

SAP Reporting& Data Analytical tools: SAP Business Objects 4.0 SP5 and Data Services 4.0 SP3, DQMS 4.0 SP3

SAP Tools: Release management Tools: SAP TMS Revtrac 3rd party tool

Job Scheduling Tools: RPS

Ticketing Tools: Remedy, HP Open View Service desk, Service centre, Jira, Xandria.

Database Technology: SQL Server 2005/2008R2, Oracle 9i, 10g, 11g, 12c.

Operating Systems: HP UX, Sun Solaris 10, Linux 11.1, IBM AIX, Windows Server 2003, 2008 R2

PROFESSIONAL EXPERIENCE:

Confidential, St.Paul, Minneapolis

SAP Basis Administrator/ Support Analyst

Environment: SAP ECC 6.0 EHP7, SAP Portal 7.4, SAP BW 7.3, 7.4 on HANA, SAP Solution Manager 7.0 EhP1, SUSE Linux Enterprise Server 11, Oracle11, Business Objects BI 4.2 SP2, BO (Designer, Supervisor, CMC, CCM), TOAD, MS SQL Server 2005

• Configured Transportation Management system (TMS) and transported change requests across Dev, QA and Preproduction, Production systems.
• Managed Users, Roles, and Authorizations in ECC, Portals, ABAP and J2EE Environments.
• SAP Router Configuration & Setup SAP Systems (D/Q/P) for OSS connection, OSS Note implementation (with manual Configuration).
• Troubleshooting Portal runtime errors, applying system and OS patches.
• Created users, roles as per the requirement of the Functional People and assigned required privileges for the database access.
• Applied ABAP support package, patches using SPAM/SAINT and SUM.
• Resolve custom program performance issues, trace ABAP and SQL traces.
• Performed installation and configuration in SAP Applications and components.
• Performed system refreshes, client copies, and applied support packages, software patches and fixes, daily system health checks, weekly checks and overall system tuning.
• Migrating all transport requests.
• Performed Stack Upgrades ECC, BW, CRM, SRM and BI systems and Oracle Upgrade from Oracle11.2.0.3 to Oracle12c.
• Worked on OS/DB Migration of ECC6 system from HP-UX/Oracle 11.2.0.2 to RHEL/Oracle11.2.0.3
• Daily Monitoring and Health check of all Production system.
• Involved Installation of Business Objects BI 4.2 SP2 in all phases of environment i.e. Development, Testing and Production.
• Installation of Business Objects Client Tools BI 4.2 SP2 and corresponding Patches.
• Provided 24*7 supports for all development, testing, training and production environments.

Confidential, LA, California

SAP Basis Administrator/ Support Analyst

Environment: Windows Server 2003, Windows Server 2008 R2, Solman 7.0/7.1, SQL Server 2008 R2, ECC 6.0 EHP4, SAP BW 7.3 on HANA, SAP PI 7.3, NetWeaver 7.0EHP1, SAP CRM 5.0 SR3, Oracle 11g, GRC 10.0/10.1

• Worked closely with conversion team and middleware team during interface testing phase.
• Perform EHP upgrades of EHP 4ECC 6.0 to EHP 7 ECC 6.0.
• Perform the OS DB migration from Oracle to DB2.
• Configuring environment variables for setting up data base connection.
• Administration of SAP Systems  HANA , ECC, CRM, PI, SOLMAN, BW, on  HP-UX  11.x,  SUSE Linux  and Oracle 11g.
• SAP NetWeaver support pack, kernel upgrade, SSO configuration in Java landscape.
• Configured SAP NetWeaver Single Sign-On for SAP GUI for Windows with Kerberos integration.
• Involved in upgrades of Solution Manager 7.0 to 7.1 SP5 along with pre and post configurations such as Basis Configuration, System Preparation, Managed systems configuration involving the SMD Agents, Host Agents, and wily setup configurations.
• Connecting diagnostic agent to SLD and solution manager.
• Supported in Setting up new printers for SAP and Spool administration.
• Applied SAP notes, supported packs and fixes.
• Managed Users, Roles, and Authorizations in ECC, Portals, ABAP and J2EE Environments.
• Configuring background jobs to reorganize various logs like ABAP dumps, Old spool Requests, Job logs etc.
• Involved in setting up Transportation Management system (TMS) and transported change requests across DEV, QA and Production systems.
• OSS / SAP Service Marketplace: Searching notes & creating OSS messages for the respective queries to improve the Performance.
• Applied SAP OSS notes, supported packs, fixes, db refreshes.
• Managing SAP HANA License, Managing SAP HANA users and monitoring system.
• Managing Table in SAP HANA, Scaling SAP HANA.
• Scheduling Backup and Recovering SAP HANA Database.
• Performed the SAP HANA Database Upgrade.
• Monitored and Trouble shoot through system logs and ABAP dumps and fixed the problems that occurred.
• Perform system refreshes, client copies, and apply support packages, software patches and fixes, daily system health checks, weekly checks and overall system tuning.
• Involved in APO system upgrade and Non-Unicode to Unicode conversion project.
• Manage relationships and coordinate work between different teams at different locations

Confidential, Daleville, AL

Environment: Windows Server 2003, Windows Server 2008 R2, SQL Server 2005, SQL Server 2008 R2, ECC 6.0, SAP BW 3.5, SAP CRM 5.0 SR3, VMware 5.0, TDMS 4.0

SAP Basis Administrator/ Support Analyst

• Involved in installation & configuration of different SAP NetWeaver components on Oracle and other database tools on Unix platforms and windows.
• Executed System Refreshes - client copies, client exports and imports. 
• Performed Homogeneous system copies for Different landscapes (BI, PI, CRM, ISU, ECC 6.0 etc..,) using Backup restore and Export/Import Method. 
• EHP upgrades of both ABAP and Dual stack systems using both EHP installer and SAINT .
• Performed various post installation activities such as SCOT, Configuring operation modes, profile parameter maintenance, RFC destination setup and configuration, IGS troubleshooting etc.., 
• Implement kernel upgrades, application of support packages for BASIS, ABAP, HR and Application.
• Monitored and analyzed Performance Problems using Workload Monitor ST03 and ST06 (Operating System), Configuring RFC connections using SM59.
• Monitor the Database daily growth and periodic trend analysis.
• Performed pre and post refresh steps in TSA cluster.
• Performance tuning activities for ABAP and JAVA Systems. Cluster failover, Business Copy of production systems.
• Supporting SAP systems running on LINUX, UNIX & Windows based servers across 5 Data Centers.
• Set up of SAP BW Development Environment using image from SAP Cloud Application Library (CAL) on AWS for remote access.
• Performed import/export of large amount of data into and out of AWS using Snowball for transportation.
• SAP Kernel upgrades for different SAP kernel releases.
• Cutover Planning and support during functional activities.
• Provided client support and services on electronic mail systems like cc: Mail & cc: Mobile. 

Confidential

SAP Basis Administrator/ Support Analyst

Environment: SAP 4.7EE, Portal 6.0, BW 3.5, XI 3.0 on SUN Solaris and Oracle

• Fix the support package levels, Applying ABAP and JAVA support packs using JVM, Kernel upgrades
• Configured STMS, Transport routes between the Development, Quality and Production servers
• SAP BASIS support Day to Day activities Monitoring system logs and ABAP Dumps, Performance Monitoring and tuning, Dump analysis and RFC checks for application servers, Monitoring and analyzing background Jobs, Batch Sessions. Database monitoring and maintenance, Plan database growth, Monitoring OS level (IBM AIX) file system growth, CPU, Memory utilization
• Planning and Performing Client copy, remote client copy, export/import, Database Backup, restore and recovery, System copy using db restore method
• Identify the users and types of users and user creation, creating the roles sap modules and assign the roles
• SAP System Monitoring and Health Checks Created, generated profiles.
• Analyzing system logs, ABAP dumps, updates and locks.
• Performed Add-on installations, SAINT/SPAM up-grades.
• Export and Import of Abap + Java stack of NW 7.1.
• Troubleshooting activities, providing support by handling the tickets. 

Confidential 

SAP Basis Administrator

Environment: SAP 4.6c on SUN Solaris and Oracle

• Maintaining RFC destinations and Logical systems definition between R3 and BW systems
• Configured STMS, Transport routes between the Development, Quality and Production servers
• Monitoring system log and ABAP Dumps, Performance tuning, Dump analysis and RFC checks for application servers
• Manage and performs system refreshes, participates in the scheduling of refreshes as requested 
• Monitoring and analyzing background Jobs, Batch Sessions
• User creation/deletion/lockdown/activation, creating roles according to user needs
• Spool/printer administration OS and SAP level
• Identify the users and types of users, User creation and mass user maintenance
• Responsible for the development and administration of user and role access for SAP environment
• Test all roles prior to project go live
• Background Job Scheduling, Monitoring & Recovery
• Assigned Roles and authorizations as per users request.
• Analyzed and replaced existing roles with new roles accurately matching business needs
• Worked on Missing authorizations and assigned it as per the business need.
• Provided 24*7 supports for all development, testing, training and production environments.