PROFESSIONAL SUMMARY:

• Having 7.4 years of experience in SAP NW Basis and Solution Manager Consulting
• Performed Support package stack updates/upgrades on GRC 10.1, EHP7 ERP 6.0, NetWeaver Portals 7.4/7.5 landscapes
• Expertise in System refreshes, system copies, client copies.
• Performed Open text VIM upgrade 7.5 and Business center components installations in ECC systems.
• Performed multiple Kernel upgrades, JVM upgrades in ABAP and JAVA Production and Non - production system environments
• Performed plug-in and add-on installation & upgrades in SAP ABAP environment
• SAP Certified Application Management Expert - End to End Root Cause Analysis
• Implemented functionalities of Solution manager 7.1 like Test Management ( Confidential ), Technical Monitoring, Business Process Monitoring (BPM), Custom Development Management (CDM) and worked on ARIS integration with Solution Manager
• Have done SAP ECC, NW, CRM, Solution Manager installations
• Expertise in SSO, SSL configurations in both ABAP and JAVA systems

PROFESSIONAL EXPERIENCE:

Confidential, Houston, Texas

SAP Basis and Solution Manager Consultant

• Upgrade SAP ECC, GRC 10.1, NetWeaver portals in both production and non-production environments
• Upgrade SAP Kernels in production and non-production environments
• Update Support Package stacks in production and non-production environments.
• Setup SSO and SSL
• Refresh SAP non-production systems on regular basis.
• Add-on installations and upgrades in Production and Non-production environments
• Proactive monitoring of Production server’s health and troubleshooting open issues
• Perform local and remote client copies
• Configure early watch alerts for all production systems and review/resolve the critical alerts
• Setup SAML in both ECC and CRM systems after system refreshes
• Setup trusted connection between ECC and CRM systems
• Setup SABRIX in ECC and CRM landscapes
• Configured ESS/MSS portal configuration.
• Troubleshoot CRM UI issues in CRM landscapes.
• Resolve issues reported by ESNC audit team in all systems, prod and non-prod
• Performed POC for a scenario in dashboard factory in solution manager
• Troubleshoot DVM functionality issues as reported in EWA

Confidential, Charlotte, NC

SAP Solution Manager Consultant

• Implemented Test Management - Confidential
• Implemented Custom Development Management cockpit(CDMC) functionality
• Implemented System Monitoring in Technical Monitoring Work Center
• Worked on ARIS integration with Solution Manager
• Performing Business Process monitoring(BPM) configuration and troubleshooting
• Involved in ITSM and Charm configuration and troubleshooting

Environment: SAP Solution Manager 7.1, SSQL, Windows NT

Confidential, NC

SAP NW Basis Consultant

• Performed Technical Monitoring Work Center POC in Technical Monitoring Work Center in Solution Manager 7.1
• Performed SAP add-on or plug-ins installations from add-on installation tool SAINT
• Patching SAP Kernel in Global Production and Non-production systems using SAP’s standard procedures
• Performed System Refresh (post & pre) activities in Training, Sandbox, Development and Quality systems from Production environment
• Performed pre and post Mainframe Initial Program Load (IPL) maintenance activities which includes failing over SAP Central Services & DB2 Database workload from primary to secondary Mainframe lpars and failing back the same from secondary to primary lpars
• Troubleshooting all recurring issues and propose permanent solutions to the client
• Coordinating with all technical and functional teams for any poorly defined problems and providing permanent fix to them
• Proactive monitoring of Global SAP Production Servers, Database, Operating Systems (AIX & Mainframe USS) using tools SAPGUI and Putty
• Performing SAP Client copies from source to target clients upon receiving requests from either onsite or Project teams
• Draining the workload in SAP application servers and restart servers one at a time whenever required
• Participate in Client meetings; understand their Business requirements and converting them into system developments
• Coordinate with Primary Change coordinator at onsite and prepare the schedules for all incoming infrastructure change requests
• Responding to all Production and Non-production tidal critical and medium alerts and providing the resolution to them in time to attain 100% SLA

Environment: SAP ERP6.0, BI7.0/7.01, EP7.0, PI7.0, Solution Manager, CUA, GRC and SLD, DB2 z/OS V9.1/10.0, AIX 5.3/7.1 and Mainframe z/OS

Confidential, Atlanta, GA

SAP NW Basis Consultant

• Installation of ERP6.0 and NW7.0 products like BI, EP, CRM, SCM etc., with DB2 database on AIX.
• Building new SAP systems using System Copy (export/import) method.
• EHP4 upgrade on ERP6.0
• EHP1 upgrade on SOLMAN
• EHP1 upgrade on NW7.0
• Single Sign-On configuration (SSO) between ABAP and JAVA AS
• SSL (https) configuration in ABAP and JAVA AS
• Configuration of ADS in ABAP and JAVA AS.
• Support Pack Stack and Add-on upgrade on both ABAP and JAVA
• Enterprise portal related configuration/setup via Visual Admin like creating SSO tickets, JCo RFC and UWL RFCs for backend systems.
• Monitoring and performance tuning of Production and Non-production systems.
• Performance tuning of Java stack via Config tool.
• NetWeaver Administration on Java Stacks via NWA
• Configuration and troubleshooting of TMS.
• Handling Incident, Problem and Change tickets.
• Daily monitoring of Production systems.
• Backup and restore of database.
• DB system refresh on ABAP systems.
• System Refresh using export/import on ABAP & JAVA systems.
• Kernel Upgrade.
• Client Copies.
• Profile Parameter Changes

Environment: SAP ERP6.0, BI7.0/7.01, EP7.0/7.01, SCM5.0, CRM2007, PI7.0/7.1, SRM, MI7.0, Solution Manager. DB2 UDB V9.1/9.7, AIX 5.3, Windows Server 2008