SUMMARY:

• Designated as a Quality Specialist at T2 G1 Level as per SAP grades.
• Extensive experience as a Quality Lead which also includes manual and automation testing for the products under SaaS Platform specifically SAP Cloud CRM solutions (SAP Hybris Cloud for Customer and SAP Business by Design Suite).
• Assist programs to choose the best testing approach (based on business objective, testing scope and schedule constraints), profile risks, recommend options and get acceptance from stakeholders.
• Proficiency in Cloud Web Service Applications powered by OData REST APIs, Cloud to Cloud Integration Scenarios - Email Integration (ICRM), Dataworkbench Migration Tool
• Excellent working knowledge on various automation tools like Selenium WebDriver, SahiPro, Apache JMeter, Eclipse, Jenkins, JIRA, POSTMAN, HP QC, HP ALM, SAP’s Automation Center Tool, eCATTs and BOUM2.
• Expertise in Java scripting and Odata webservice automation using Apache JMeter Tool.
• Experience working in Dev-Ops Model.
• Excellent knowledge in API / REST testing and automating the scenarios using Apache JMeter.
• Agile experience with Scrum / Kanban / Waterfall
• Competitive learning skills with the ability to work in any team environment.
• Experience with collaborative BDD and TDD approach and implemented them across complex multi-product environment of teams.

TECHNICAL SKILLS:

Products and Application: SAP Hybris Cloud for Customer - Integration, UI Oberon FrameworkSAP Business By Design - Supply Chain and Management, Identity and Access Management

Framework Topics: OData Web Services

Data Workbench ToolSAP UI DesignerEmail Integration: JAM Feeds Integration

Testing: UI AutomationIntegration Testing - expertise in C4C Integration Testing between ERM and C4C(Cloud CRM)Software and Product Manual TestingFunctional and Non-Functional Testing

Automation Testing: User acceptance testing (UAT)Multi-device testingUnit Testing

Languages: ABAPHTML5JavaScriptSQL

Tools: Apache JMeterSahi ProEclipse Tool and JenkinsAutomation Center TooleCATTBOUM SquareJIRASelenium

Quality: Quality AssuranceQuality ControlQuality AnalysisQuality ManagementQuality Operations

Operating Systems: Windows XP, Vista Windows 7 and Macintosh

Testing Methodologies: Scrum and Waterfall model

EMPLOYMENT HISTORY:

Confidential

Quality Specialist

Responsibilities:

• Introduced the automation process and Q-Gate for OData Web Service testing using Apache JMeter Tool.
• Responsible for preparing a complete Testing Lifecycle for each of the product quarterly release. Joint sign off with each team on adhering to the timelines for completion with good quality, stability and performance of the product.
• Handling the complete Quality Activities for 2 Framework teams- OData and Dataworkbench
• Contribute to the new feature design and requirement gatherings.
• Review of new feature.
• Test Program Management - Defining Test Strategies, Test Metrics collection, Project management including cost, risk, resource management, Solutions in QA and Testing.
• Preparation of Test Plans, Test Cases and Test Summary report.
• Maintenance and enhancement of automation scripts for regression suite, smoke suite and upgrade suite.
• In depth testing of the OData v2 which includes the API service testing named “c4codata” which is the master API service supporting major CRM Objects as entities and their corresponding child entities
• Writing Automation scripts covering all of the standard OData functionalities such as POST, PATCH, PUT, DELETE, Upsert, Query, Function Imports etc.
• Review and validation of the OData APIs by manual testing of these entities via postman tool and marking the final “Consumed” status in JIRA was one of the Key roles as a Quality Lead in Integration Team.
• Evaluate regression and upgrade testing scope for customer scenarios.
• Automates the complete test suite for OData API service for the 2 major services namely, “c4codata” and “dataworkbench” using Apache JMeter as the Automation Tool.
• Analyze E2E scenarios implemented in the service from application point of view and bridge the gaps between business requirements against the test plan.
• Interacted with application and OData Web Service consumer teams.
• Assisted in writing a blog for Dataworkbench API Split Services understanding and what’ next’ with respect to Migration Tool for Customer Data.
• Educated and guided colleagues outside of team on various integration topics for holistic picture.
• Evaluate the comparative feature list between Migration Workbench and Dataworkbench tools.
• As being a Quality Lead, actively participated in Scrums, Planning and High-level discussion meetings and also Retrospective meetings.
• Successfully introduced Test Driven Development (TDD) technique among the 2 scrum teams and this was appreciated and adopted by the Central Quality Management Team.
• Usage of JIRA Tool for the creation, tracking, logging of customer requirements, quality KPIs with respect to deliverables.
• Expertise in various automation tools such as Sahi Pro, Apache JMeter, eCATT, BOUM2 (Business Object Unit Test Method)
• Expertise in Jenkins tool used extensively for Execution, Scheduling and Log extractions of Automates.
• Conducting knowledge sharing sessions for the team on the diverse testing tools used in Cloud Integration.

Confidential

Quality Associate

Responsibilities:

• Involved in writing High Level Test Case for all of the framework topics. Official sign-off for these Test Cases done by Project Manager and Architect.
• Facilitate the reducing in incoming Customer Issues by frequently setting up sync calls with escalated Customers for specific End-to-End use cases/scenarios.
• Appreciated for the Testing activity done on UI Designer Tool where many show stoppers were identified before release to customers.
• Performed User Acceptance Testing, Integration Testing for topics such as Key User Extensibility and Feeds.
• Performed security check correction recognized via ABAP Test cockpit - ATCs.
• Hands on experience in building the complete Test Framework using selenium for all of the UI models and their features.
• Extensive test automation experience using Selenium for writing and maintaining comprehensive Test Scripts for User Interfaces build on Java and HTML5 technologies.
• Scheduling and execution of Test scripts in Jenkins. Publishing the results into SAP Logon system for reporting and tracking purpose.
• Manual testing against Silverlight client and HTML5 clients: Comparison testing to provide a valuable data extract on the behavior in both these clients.
• Organized and actively participated in Quality check point meetings aligned with various application teams to collect feedback for the UI Designer Tool features.
• Supporting functionalities of frontend UI actions for example: Implemented Business Field enablement from the UI modelling front for authentication reasons using HTML5 technology.
• Involved in testing of various UI Models mean for varied functionalities such as Sales Order Creation, Employee Creation and Guided Activity Floor Plan.

Confidential

Quality Engineer

Responsibilities:

• Played the role of an Area Quality Engineer for Supply Chain Management functional module in ByD
• Enterprise solution model
• Responsible for planning, coordinating and executive reporting for all hotfix regressions.
• Was awarded and recognized as one of the best performers for showcasing great leadership and collaboration skills for 2 consecutive Quarterly release.
• Responsible for central test execution and coordination, with my job encompassed the following:
• Actively contribute to new feature design and review
• Planning, coordinating and performing system readiness checks
• Executive reporting for go/no-go decision
• Preparation and communication of hotfix regression plan to all stakeholders
• Monitoring the overall test execution and system behavior
• Quality Lead responsible for 4 teams - Ensure Q-KPIs for every product release.
• Exhibited leadership skills to enable Central QA team to execute best practices across all teams to ensure a Standard Test Case template is used and central reporting JAM Group and wiki.
• Responsible for Central Test Execution for all SCM teams scaling to SRM and CRM applications and Error Analysis which mainly included:
• Creation of Test Master Data using CTDF (Common Test Data Framework) scripts
• NetWeaver Inbound Quality Tests
• NW SP regression tests
• New tenant smoke test
• Mini Scenarios
• Additionally, developed various test automation scripts for end-to-end functional scenarios
• Responsible for Test plan creation and execution, maintenance of test catalogs and reporting of results for all stakeholders.
• Ramping up and mentoring interns in various teams provided a platform to showcase my skill as a Mentor both in technical topics and functional.
• Development and operation of quality control systems such as configuring systems etc.
• Application and analysis of testing and inspection procedures.
• Ability to use metrology and statistical methods to diagnose and correct improper Quality
• Control practices.
• Familiarity with quality cost concepts and techniques.
• Demonstrate great inter-team interactions.

Confidential

Software Test Engineer

Responsibilities:

• Business by Design is the first home grown SaaS cloud product. IAM and BTM being two of the major modules of this product suite.
• Preparing Test Plans, Test Catalogs and Test Configurations.
• Propose and present effective Test Strategy with timelines for the project along with the stakeholders for each Customer Requirement.
• Setting up of Test Data for execution to facilitate automation and manual testing activities.
• Execution, Scheduling and maintain automated scripts and scenarios.
• Reporting and analysis of functional bugs identified via script/scenario execution.
• Involved in functional testing of Business User, Business Roles, and Access Restrictions. These are the primary set up and configurations done when any new system is requested by customers and an Admin user is given the rights to higher Business Users with specific roles and access rights based on their job description
• SAP’s homegrown tool called ‘Automation Center’ was used for UI automation of E2E scenarios.