SUMMARY:

• Over all 18 years of Experience which has 7.8 Years of domain experience and 10.4 years of extensive experience as a SAP SD Functional Consultant.
• Currently working in USA Since August 2014 on H1B Visa and currently located in Houston Texas.
• Experience in working on Eight Projects, which are Implementation, Enhancement & Support Projects. Worked as a Functional consultant both onsite and offshore.
• Experience in As - Is study of the Business Process of the Client, create To-Be Model, Business Blue Print & Gap analysis. Worked on Complete Implementation cycle from As-Is Process to Post Implementation support. Experience in using implementation methodologies ASAP (Accelerated SAP) and SAP Solution Manager.
• In-depth expertise in configuration, client management and creating value to the customer through business process development.
• Hands-on experience with SAP SD module (4.6C, 4.7, and ECC 6.0).
• Expertise in creation of Organization Structure - Sales Organization, Distribution Channel, Division, Sales Office, Sales Group, Set up Sales Areas, Shipping Points.
• Configuration Expertise in Complete Order to Cash Cycle (OTC), which involves different Sales order types. Expertise in customizing different Sales Order types such as Standard sales order, Rush sales order, Cash sales order, Return sales order, Consignment order, Credit memo request & Debit memo request.
• Expertise in Configuration of Item Categories & Schedule Lines
• Expertise in Configuration of Copy Control - Sales Document to Sales Document, Sales Document to Delivery Document, Delivery Document to Billing Document.
• Extensive experience in SAP SD configuration, customization and cross-functional integration with FI, MM.
• Experience in writing Functional Specification Documents and working with Technical consultant to implement the functional logic.
• Functional expertise in Pre-sales activities such as Inquiry, Quotation and Contracts.
• Expertise in Configuration of basic functions - Partner function determination, output determination, text determination, account determination, Availability check, Material Determination, Listing/Exclusion technique.
• Expertise in Pricing - Configuration of Condition Tables, Access Sequences, Condition Types, Determining and Maintaining Pricing Procedure, Creation of Condition Records.
• Worked on Debit Memo & Credit Memo Process, Returns Process, Stock Transport Order, Intercompany Stock Transfer Process, Consignment Process, Free Goods, make to Order Process, Third Party sale.
• Expertise in Logistics execution by customizing delivery document types, Delivery Item Categories, setting up copy controls for Delivery documents, Picking, Packing, Shipping Point determination.
• Billing Experience: Configured different Billing Documents Types such as Normal Invoice, debit memo invoice, credit memo invoice, credit for return invoice, Expert in integrating billing to Accounting - account determination.
• Worked on Rebates, Revenue Recognition.
• Credit Management: Sound knowledge in the configuration of Credit Control Area, Risk Categories and Credit Groups. Experience of customizing Dynamic credit check process and maintaining Credit limit for customers.
• Expert in the customization of customer master data.
• Production support: Experienced in unit testing, integration testing, performance testing and user acceptance testing. Experience in writing Test scenarios and executing test cases in HPQC
• Experience in data cleansing and data conversion using tools like LSMW, BDC.
• Experience in implementing interfaces to send SAP data to Legacy systems.
• Worked on EDI 810 (Invoice Outbound), EDI 855 (Order Acknowledgement Outbound).
• Experience in End user training along with End user manual preparation.
• Worked on Preparing MM Transaction data for Purchase order, Goods receipt, Invoice Verification.
• Worked on AFS - Allocation Run, value added services, AFS Pricing
• Good communication skills, interpersonal skills, self-motivated, quick learner, team player.

TECHNICAL SKILLS:

SAP Environment:  SAP ECC 4.6C, 4.7, 6.0, SAP XI. TIBCO

Tools:  Remedy, HPALM (Defect management), HP Quality Center, SAP Solution manager, SharePoint.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

SAP SD Team Lead

Responsibilities:

• Currently working on Implementation project to design interface to send SAP data to HANA and then to Legacy system.
• Participate in business discussions and meetings for gathering and reviewing business requirements, creating functional specification documents, assisting the technical team in the creation of technical specification documents.
• Working on different process like Incident Management, Change Management, Defect Management.
• Working on the monthly Release schedules to identify the changes that should be going in for each release with alignment to what has been prioritized by the business.
• Working on providing SAP Order to Cash (OTC) solutions to meet business requirements. Working on configuration of OTC Process: orders, delivery, shipments, returns and credit/debit memo requests.
• Working on Configuration of Pricing Procedures for NAM market using Condition Technique, creating new condition types, and pricing procedures based on requirements.
• Working on Account determination procedure for determining G/L accounts.
• Working on Configuration of Output determination, Text determination & Partner function determination.
• Working on implementing Credit management.
• Working on designing & Implementing new output types for printing of Sales order output, Delivery outputs & Invoice outputs.
• Working on Unit testing, Integration Testing and get User acceptance and prepare test documents for Users.
• Trained offshore team after any implementation of new business process to extend support for the business on issues.
• To Provide Knowledge transfer to new Team members about the business process.

SAP Environment: ECC 6.0

Tools used: Remedy, Citrix, HPALM (Defect management), HP Quality Center, SAP Solution manager, SharePoint.

Confidential, Canton, MA

SAP SD Team Lead

Responsibilities:

• Worked on SAP AFS SD Support Project and worked as Team Lead and managed a team of 15 consultants in India offshore.
• Worked on Providing Level 2 Production support to USA & Canada Markets for SAP AFS SD.
• Worked on ticket resolution with the time frame based on the priority of tickets.
• Worked on gathering requirement, analysis and design system as per business users.
• To prepare functional specification including business impact.
• To identify gaps in the system & give recommendation to business users for re-engineering the business process.
• Worked on complete Order to cash (OTC) cycle from Inquiry, Quotation, sales order, delivery & Invoice.
• Worked on Normal Sales order process, Return order process, Intercompany billing Process.
• Worked on Debit memo & Credit memo Process.
• Maintained Copy control for Sales order, Delivery & Billing documents.
• Analyzed, designed and configured Pricing procedures. Created new Condition Types and Access sequences and Tables to accommodate the requirements of client
• Worked on Shipment & Shipment Cost documents.
• Configured shipping point determination by customizing shipping conditions, loading groups.
• Worked on Allocation Run, value added services, AFS Pricing.
• Worked on EDI - Outbound idocs & Inbound idocs.
• Worked on Output determination & Text determination.
• Closely worked with technical team members for TD (technical document) creation, helping them with technical details related to table fields, user exits.
• To perform end to end testing for new solution provided to the user. Worked on Unit testing, Integration testing & User Acceptance testing.
• Prepared unit test scripts for Purchase orders, Goods Receipts, Invoice Verification.
• Documented configuration, process flows and end-user manuals.
• Provided support and trained end users in use of Master Data like Customer master data & Pricing Condition records.
• Co-coordinating with SAP to solve standard design and code issues by OSS message handling.
• Preparing guided procedures for critical issues which will help offshore and new team members to act instantly.

SAP Environment: ECC 6.0, SAP XI, TIBCO

Tools used: ITSM, Citrix, HP Quality Center, SAP Solution manager, SharePoint.

Confidential

SAP SD Team Lead

Responsibilities:

• Worked on Enhancement project to enhance the business process as per the business requirement.
• Worked on designing & implementing new SAP solutions based on business requirements. To implement this new solution in monthly release.
• To interact with the client and participate in business meetings to understand the business requirements and provide them a proper solution.
• Coordinate and interact closely with the client team to discuss and resolve any issues during the development process.
• Worked on preparation of functional specification documents and work closely with technical team to provide the information related to implementing new SAP solutions.
• Analyzed the critical issues encountered in testing phases and suggested the design changes to improve the efficiency of the process
• Worked on Configuration changes for Quotation, Contract and Order Management.
• Worked on Order to Cash (OTC), Normal Sales Order Process, Returns Process, Credit Memo & Debit memo Process, Consignment Process, Third Party sale.
• Configured incompletion procedure.
• Worked on designing & Implementing new reports based on requirement by business.
• Worked on designing & Implementing new output types for printing of Sales order output & Invoice outputs
• Validated the functional test scenarios and included additional scenarios for completeness of functionality testing
• To perform Unit testing, Integration testing & User acceptance testing for solution provided to the business & Implement the solution in monthly release after successful testing by clients.
• Responsible for end user training sessions and user manual documentation.
• Attend Global Review calls with the team and the client’s team to discuss potential issues.
• Provide Support after the Go-Live of monthly release.

SAP Environment: ECC 6.0

Tools used: Citrix, SAP Solution manager, SharePoint.

Confidential

SAP SD Team Lead

Responsibilities:

• Worked as Team Lead & worked on developing the skill of the team as per the requirement of the business.
• Provide weekly update of the team’s work and all open issues to the Project management team.
• Worked on testing in up gradation project.
• Worked on Providing Production support to North America & Canada market.
• Worked on Complete Order to Cash (OTC) Cycle, Inquiry, Quotations, Contracts.
• Worked on automatic determination of shipping points
• Worked on implementing Credit management solution to the client.
• Implemented the Returns order process to give credit for returns to the customer for their returns.
• To monitor the Jobs on day-to-day basis.
• Worked on preparation of functional specification documents.
• Worked on On-call and solve the issues of the client during On-call.
• Production support: Resolved tickets and worked with business users and developers to solve the issues
• To perform Unit testing, Integration testing, User Acceptance test in different SAP environments.
• Involved in Core User and Super User Trainings.
• To create the test manuals & help Users to perform the testing scenarios.

SAP Environment - ECC 6.0

Tools used - Citrix, SAP Solution manager, SharePoint.

Confidential

Sr. SAP SD Consultant

Responsibilities:

• Interacted with SME (Subject matter expert) from client side.
• Travelled to Australia (Melbourne) to interact with the SME (Subject matter expert) & Key Users to understand the requirement and suggest the solutions.
• Worked on Implementing SAP solutions to Australia & New Zealand market.
• Involved in Consulting and understanding the Client’s Business Process and request for a CR (Change Request) in the System Perspective.
• Responsible for configuring, testing and implementing Sales Quotation, Contract & Sales Order.
• Created new pricing condition type and routine and added to existing pricing procedure.
• Created new output condition type and new output procedure.
• Developed and customized reports in SD module such as sales order report, which covers all organization levels, delivery status, invoice status, shipping details and partner function details.
• Provided functional support to the technical team during the change request development.
• Responsible for the Monitoring the IDOC processing using the IDOC Monitoring tools
• Worked in on-call shifts in case of any critical issues reported by business users.
• Coordinated and executed Integration testing for Sales Processes.

SAP Environment: ECC 6.0, SAP XI

Tools: Remedy, HP QC, Solution manager, SharePoint.

Confidential

Sr. SAP SD Consultant

Responsibilities:

• To provide support for tickets related to multiple countries like Europe, USA, UK, Middle East etc.
• Resolving Tickets like Evolution, Corrective and User Support having Intensity P1, P2, P3 and P4.
• Interacting with the Key User and members of client to understand the exact requirement of the ticket.
• Worked on Following the Quality process of the client while resolving tickets.
• Design and review functional design documents. Reviewing all the requirements and coordinating with technical team by attending meetings.
• Organize regular meetings with business users from client side to resolve issue and discuss new developments requirements
• Designed various reports & forms with help of ABAP developer.
• Defining and Assigning Copying Controls for Sales, Delivery and Billing documents
• Worked on Preparation of Functional Specification Documents.
• Created and updated order processing documents for education and training purposes. Developed training materials and provided training for selected user groups.
• Developed test scenarios, test cases, conducted unit testing and integration testing.
• Worked in on-call shifts.

SAP Environment: ECC 4.7

Tools: ITSM, Solution manager, SharePoint.

Confidential

Sr. SAP SD Consultant

Responsibilities:

• Provided new Enhancement Processes to France & European Market.
• Resolving tickets raised by the client within the time frame of the nature of the ticket like Assistance, Corrective & Evolution.
• Coordinate and interact closely with the client team to discuss and resolve any issues during the development process
• Worked on Preparation of Functional Specification Documents & work closely with ABAP team to implement the solution.
• Gathered requirement from client, design, Configured SAP SD Solutions & Perform end to end testing of the complete process.
• Implemented Complete Credit management solution to avoid losses faced by the company because of bad customers.
• To Perform Unit Testing, Integration testing, User acceptance testing in different SAP environments.
• To create training manuals and train the end users with the new business process implemented.

SAP Environment: ECC 4.6C

Tools: Solution manager, SharePoint

Confidential

SD Consultant

Responsibilities:

• Worked on complete End to End implementation Project.
• Interacting and organizing business meetings with Core team members to study the existing business process.
• Worked on As-Is study of the Business process of the client, To Generate To-Be Model, Preparation of BBP (Business Blue Print) & Gap analysis.
• Creation of New Organization Structure - Sales Organization, Distribution Channel, Division, Sales area, Sales office, Sales group, Shipping Points.
• Implemented complete Order to cash (OTC) Cycle from Inquiry, Quotation, Sales order, Delivery to Billing.
• Created New Sales order document types, Delivery document types, Billing document types.
• Set up Copy control between sales to sales documents, Sales to delivery documents, delivery to Billing documents.
• Created new Pricing Procedures including creating new condition types using condition techniques and also set up Pricing determination procedure.
• Implemented Basic functions - Incomplete Procedure, Text determination Procedure, Output determination Procedure, Partner determination Procedure.
• Customizing Customer master data set up.
• Preparation of Functional Specification documents.
• Implementing the solution in Production System
• Data Upload - Worked on BDC to upload Master data on Development, Quality, and Pre-production & Production Server.
• Provided Post Implementation Support.

SAP Environment: ECC 6.0

Tools: Solution manager