SUMMARY:

• Solutions - focused, team-oriented SAP QA Analyst/Tester with over 3 years of experience working on SAP implementations within numerous private sector organizations.
• Driven IT professional who blends strong quality assurance experience with a background in Technology, Finance and Business Management.
• Exceptional ability to understand business needs and build rapport with stakeholders.
• Proven track record of success of writing test cases to adequately cover business requirements, identifying issues found while testing, managing stakeholder expectations and reporting test status result to management.
• Successfully moved into positions of increasing responsibility.
• Broad history of improving processes, training new analysts and delivering quantifiable cost savings through thorough testing of products.

TECHNICAL SKILLS:

• Test Case Writing
• System Integration Testing
• Test Execution
• Training QA Analysts
• SQL Queries
• Business Requirement Analysis
• Defect/Bug Triage
• Rapport Building with Stakeholders
• Defect/Bug Tracking
• Negotiation of Timelines
• Manual Testing
• Test Status Reporting
• Positive/Negative Testing
• SDLC
• Data Integrity Testing
• Agile Methodology

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

SAP QA Integration Tester

Responsibilities:

• Work hands-on in the functionality and operations as an integral member of a small, highly professional and dedicated team of SAP functional analysts supporting a variety of SAP modules
• Used ALM and Excel to document and execute test cases as well as to report defects
• Demonstrate expertise in configuration, provides functional support and ownership of multiple SAP modules, including all documentation, system security and internal controls.
• Analyzes business requirements for financial business processes by gathering information from user departments, analyzing the financial business needs, documenting accurate understanding, diagraming process flow and mapping the business requirements to SAP functionality, including security and internal control issues.
• Coordinates functionality testing, applying knowledge of testing methodologies, processes and tools to perform unit, integration, system, regression and dry run testing and to design and develop test plans, including test objectives, cases, data and scripts and mentor other testers in assigned functional areas
• Designs, configures, tests and applies internal controls and security roles to ensure proper audit compliance and segregation of duties
• Establishes and maintains healthy working relationships with key business users at all levels company-wide, especially in Finance, HR, IT and Treasurer's Office.

Technology: Quality Center/ALM, SQL Server

QA Analyst, Finance and IT Contractor

Responsibilities:

• Assisted in all phases of the testing lifecycle; Test Planning, Test Preparation, and Test Execution.
• Linked test cases in ALM to functional requirements for traceability.
• Executed test cases, captured testing results, and reported defects in ALM.
• Executed Test Cases during all phases of testing to validate the requirements and application functionality.
• Wrote SQL queries to access the data from the database tables to ensure data integrity.
• Interacted with the developers, business analysts and project managers to resolve the defects.
• Reviewed Business Requirements, Functional Specs, and Design / Analyst documents to understand testing requirements.
• Prepared testing and defect summary reports during testing.
• Attended requirement walkthroughs with QA Manager, Project Manager, Business Analyst, and Business Line.
• Created test cases and scripts in MS Excel and after formal review with BA, uploaded in ALM.
• Participated in SIT (System Integration Testing) in multiple environments, executed test cases, and captured defects when identified.
• Assisted in data preparation prior to SIT to validate testing conditions planned.
• Escalated issues to the QA Lead when necessary.
• Assisted in Functional, Integration, End to End, Regression, and User Acceptance Test Phases.
• Interfaced with offshore test resources aligned to the project.
• Attended weekly defect meetings with the QA Manager, PM, BA, and development teams.

Technology: Quality Center/ALM, Oracle, SQL Server, NET, Java, ASP, XML, HTML, and C++

Technical Analyst

Responsibilities:

• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
• Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Train users in the proper use of hardware and software.

Technology: Oracle, ACSS, Blackberry, IOS, Android, Windows, SQL Server, NET, Java, ASP, XML, HTML, and C++