PROFESSIONAL SUMMARY:

Fourteen years of experience as a Technology and Management consultant with Nine years of experience as a SAP Basis administrator. Expertise in planning, installing, and managing SAP ERP/Netweaver and SAP New Dimensions Products on UNIX and Windows environments. Proven ability to deliver operationally sound SAP environments from development through production go-live using competencies in the following areas:-

TECHNICAL SKILLS:

Netweaver / Basis: J2EE / Java Administration, Netweaver 04, 04s, 7.0, Enterprise Portal 6.0, 7.0, PI, XI, System Landscape Directory (SLD), Single-Sign-On (SSO), Replicated Enqueue, Netweaver Development Infrastructure (NWDI), R/3 4.0B – ECC 5.0, APO 2.0-3.0 / Livecache, ITS, SAPGui, Security, Solution Manager 4.0, 7.0 Oracle 8, 9i, 10g, SQL Server, CCMS,
Operating Systems: SUSE Linux, Sun Solaris, HP-UX, AIX, Microsoft Windows, VMWare
Databases: Oracle 9i, 10g, DB2 9.2, 9.5, MaxDB
Languages: PL/SQL, SQR, HTML, JavaScript, Unix Shell scripts
Hardware: IBM AIX 5.2/5.3 p Series, Compaq Prolaint, Servers, DEL PowerEdge 6400

PROFESSIONAL EXPERIENCE:

SAP Solution Manager/ChaRM Consultant
Jan 12 – Present Confidential,Phoenix, AZ

Environment: AIX 6, ECC6, CRM,BI 7.x, Solution Manager 7.0 Ehp1 and SAP XI/PI 7.1

• Implemented ChaRM, established workflow with Email notifications and alerts, set up charm with dual clients,
• Established retrofit functionality.
• Worked with Projects, Task lists, Logical components, SMSY, RFC connections and work flow.
• Incorporate new projects and landscapes, and engage in Change Management process definition and operations.
• Solve issues with TMS (Transport Management System), background jobs, kernel patch upgrade.
• Design and develop solutions for operational metrics gathering and reporting.
• Performed System Landscape Management (SMSY) to monitor landscape components such as systems, products, logical components, project assignment, and solution assignment.
• Setup Work Center, Incident Management, early watch alerts.

SAP Solution Manager Architect
Oct 11 – Jan 12 Confidential,Atlanta, GA

Environment: Solution Manager 7.1

• Designed Business process integration between ARIS Process model and Sap solution manager
• Performed project management, assisted in designing and Planning Projects, Built analytical dashboards and reports to support on-going business decisions. Automated and manually generated reports by extracting and compiling large data sets into a logical and easy to understand format
• Setup Service Desk including action profiles, subject profiles, category modification, and workflow / organizational model build out for workflow integration.
• Set up CHaRM including technical configuration of all necessary SolMan and Remote System components.
• Performed System Landscape Management (SMSY) to monitor landscape components such as systems, products, logical components, project assignment, and solution assignment.
• Assisted in Business Partner Management (DSWP/BP) including general setup, mass setup, and iBase component assignment for Service Desk issues.
• Performed Maintenance Optimizer Setup/Operation; Project Administration including creation project and changing types within Solution Manager (Template, Implementation, Maintenance, and Upgrade), as well as the administration of them (templates, document types, standards, team member).

Lead SAP Basis Consultant
Feb 11 – Nov11 Confidential,NY

Environment: Windows server 2003, Db2, AIX 6, ECC6, Solution Manager 7.1 and SAP XI/PI 7.1

• Responsible for the delivery of key “Technical” projects. delivered best practices and optimization within the EI’s SAP environment
• Served as an integrator to the functional and business teams for technical services, the client infrastructure provider and vendors / other service providers
• Interacted with team leaders to understand current project and support priorities and provide support for day to day deliverables as prioritized and requested by management
• Developed, maintained, and improved documentation for SAP Basis Policies and Procedures
• Attended regular Change Control Board meetings to represent the SAP Basis team
• Participated in Planning for SAP Installations, System Sizing (Capacity planning), Disk / Storage / Server Layout, and System Installation Plan
• Performed post Installation Setup of SAP Components: Initial System Backup, Configure SAPs Transport Management System, Request / Set-up SAP Developer Keys, Setup SAPROUTER connection to SAP, Install support packages, Client Copy, Install OSS notes, Configure SAP Note Assistant, SAP DBA configuration, Tuning / Modification of SAP and instance parameter files, Configuration of the SAPLOGON entries for the newly installed system, and setup of printers
• Assisted in System Monitoring: Execution of all System Administration Assistant activities and troubleshoot / resolve problems reported by project teams
• Setup and Configure Solution manager Early Watch Alerts, System Monitoring , Central system administration, Job scheduling management, Business process management, Charm and Maintenance optimizer
• Performed Homogeneous System Copy from Production to Quality and Sandbox Systems
• Setup and Configure Sap XI/PI . monitoring messages queues, Communication channels and runtimes workbench and integrations builder
• Configured System Landscape Directory (SLD)
• Configured Transport Management System (TMS)
• Applied ABAP (SPAM), JAVA (JSPM) Support Pack Stacks, Applied sap notes using SNOTE and manually.
• Applied SPAM/SAINT Updates, Kernel Upgrade, applied Application, BASIS, ABAP, HR Support packs to maintain the system up-to-date
• Distributed Project assignment, monitoring workload and deadline. Scheduling maintenance. Reported project update and status. Interacted with teams and management for recommendation and solutions.
• Pro-active monitoring, trouble-shooting and tuning of the systems at the SAP and database levels. Provided advice on SAP landscape strategy
• Maintain and Monitor Operation Modes (RZ03, RZ04, SM63)
• Coordinate transport of Change Requests, Enhancements, Patches and Upgrades into SAP Landscapes

Lead SAP Basis Consultant
APR 10 – JAN 11 Confidential,, TX

Environment: Windows server 2003, Oracle 10g, ,AIX 5,CRM, ECC6,TDMS Solution Manager 7, , BI 7.0, XI/PI 7.1

• Responsible for Basis Administration and overall architecture, design and planning. Provide technical expertise in installation and maintenance and up gradation of SAP ECC6,CRM, XI/PI, BI, and Solution Manager.
• Assisted TDMS consultant in installation, configuration, data transfer and troubleshooting of ECC,BI,CRM,HR scenarios, Shell Creation, and BPL scenarios
• Setup and Configure Solution manager Early Watch Alerts, System Monitoring , Central system administration, Job scheduling management, Business process management, Charm and Maintenance optimizer
• Monitor, make changes, and resolve problems in the TEWLS..
• Provide support for Java Stack, J2EE administration and Java updates.
• Install and upgrade software; monitor and tune systems to include Development, Quality Assurance System, and Productions, and coordinate with the SAP Online Service System and Early Watch Services
• Configure SLD, Setup CTS and CTSPlus, upgraded Enhancement Package, Applied Support Stacks, add-on packages and Kernel Patches.
• Monitor the SAP R/3 system to ensure peak performance and availability for transaction processing
• Provide database and security assistance, and transport objects (programs, customizations, and configurations) from one platform to another for change control, source control, and promoting objects to production
• Install, configure, and monitor messaging software that allows data to be transferred between the R/3 system and legacy systems
• Provide implementation, test, and other support in the TEWLS( Sap Systems) environments during upgrades and/or implementation of support packages
• Create, execute, monitor, and identify/resolve problems with batch execution environments (DEV, QAS, and PRD)
• Perform system recovery and restore tasks for the TEWLS, to recover and restore them to their most recent operational state in the event of a disaster or data loss.
• Install, document and maintain new versions of server software, Information Assurance Vulnerability Alerts (IAVAs), patches, etc. Ensure administration of all IAVAs within USAMITC policy and guidelines and maintain the AVT&R database.
• Manually transfer key monthly files to log organizations within one day of receipt of notification that files are ready to be sent
• Schedule and ensure password changes occur every 60 days
• Check daily logs in all SAP systems for Oracle database growth, programming failure dumps and/or failed batch jobs
• Create, edit, or modify system documentation, especially as pertains to DIACAP.
• Provide reports, briefings, and updates
• Follow the USAMITC and TEWLS Change Management (CM) processes or other approved CM processes
• Performed Urgent and Normal corrections Using multilevel development environment Solution Manager Charm.

Lead SAP Basis Consultant
Feb 09 – Jan 10 Confidential,IL

Environment: Windows server 2003, Oracle 10g, ,AIX 5, ECC6, SCM,
Solution Manager 7, EP 7.0, BI/BO 7.0

• Responsible for Basis administration, including, Applying support packages, Security Logistics, Authorization Administration, Performance Tuning, Workload Analysis, System Monitoring and System maintenance.
• Providing support for technical architecture,
• Perform problem analysis and resolution, escalation of issues, Handle translation of business requirements and recommended effective solutions, conduct research and analysis on new and innovative solutions, releases, and enhancements of Live cache /APO.
• Performed Installation and system copy of (ECC 6.0), SAP NW 7. BI/BO 7.0, EP 7.
• Managed Solution Manager 7.0 (AS ABAP and AS JAVA) and configured Early Watch Alert (EWA), System Monitoring Administration and solution Manager Optimizer, Performing E2E Root cause Analysis, E2E implementation for Java systems
• Performed BI system support for performance tuning, and issues resolution, Used BI transactions for Performance tuning (RSA1, RSRT, ST03N, RSTT, RSPC) for administration
• Performed Homogeneous System Copy from Production to Quality and Sandbox Systems
• Configured System Landscape Directory (SLD)
• Configured Transport Management System (TMS)
• Applied ABAP (SPAM), JAVA (JSPM) Support Pack Stacks, Applied sap notes using SNOTE and manually.
• Applied SPAM/SAINT Updates, Kernel Upgrade, applied Application, BASIS, ABAP, HR Support packs to maintain the system up-to-date
• Used BRTOOLS and SQL for various database tasks like Performance, space, backup and recovery, Configuration, jobs, alerts, diagnostics etc
• Pro-active monitoring, trouble-shooting and tuning of the systems at the SAP and database levels. Provided advice on SAP landscape strategy
• CCMS Monitoring (RZ20), short dumps (ST22), system logs (SM21), db alerts, SQL traces (ST05) , Lock entries (SM12), Work process monitoring (SM50) and update monitoring (SM13).
• Maintain and Monitor Operation Modes (RZ03, RZ04, SM63)
• Maintain and monitor Logon Groups (SMLG, ST07, AL08)
• Coordinate transport of Change Requests, Enhancements, Patches and Upgrades into SAP Landscapes
• Update SAPGUI configuration files according to landscape, make them available for download and automatic distribution (e.g. sapgui.ini, sapmsg.ini, saproute.ini).
• Monitor transactional RFCs (tRFC) and resolve.
• Monitor ABAP dumps.
• Monitor and resolve system alerts.
• Perform other operating system, database, and SAP system administration tasks necessary to ensure the health and maintenance of the system landscape; Perform Daily Routine Checking & Logging Procedure.
• Perform system re-build or restore from backup after unrecoverable errors (including non-production).
• Generate service market place access user Ids, developer keys and SAP standard object keys
• Create user for SAP OSS connection request and Open service connection.

Lead SAP Basis Consultant
September 07 – January 09 Confidential,MN

Environment: AIX 5L DB2 R34.7, SAP ISA, SCM-APO, NW04s,SLD, GTS, BW 3.5 ,BI 7, EP 7.0, SolMan, XI/PI

• Installed and configured Sap ERP and Netweaver including XI/PI 7.1 and Solution Manager 7
• Configured Solution Manager 7 including Performing E2E Root cause Analysis, E2E implementation for Java systems, Satellite System Connections, Solution Landscape connections, Setup Maintenance Optimizer, Configuring Dual Stacks, and SOLMAN_SETUP,
• Perform Capacity Planning for DASD, OS, CPU, and SAP App Server Requirements and Workload Balancing.
• Maintained SAP multi-tier/integrated processes and procedures to support the SAP Landscape. SAP projects/tasks such as SLD, CTSPlus, Enhancement Package, Support Stacks, add-on packages, SSO, SNC, SSL, JCO, ADS, PI/Portal Contents, WebDynpro, Client Copies, SMD, EarlyWatch, GLFU Sessions, Language Imports, Kernel Patches
• Performance tuning and troubleshoot of Live cache /APO.
• Developed SAP processes and procedures for problem analysis/determination and provide long term solutions. SAP software components and associated configuration/parameter files for SAP CCMS. Determine SAP security parameters to ensure SAP landscape security and audit compliance
• Monitored and analyzed Performance Problems using Workload Monitor ST03, monitor the system hourly using ST02, STO3 (R/3 Buffer) and ST06 (Operating System).
• Involved in the 24x7 Production Support.
• Client maintenance including client creation, local client copy, remote client copy and client export/import.
• Maintenance of R/3 profiles parameters, monitor short dumps and system logs.
• Monitor space utilization, monitoring file systems, Log monitoring, file system checks, create and rebuild indexes.
• Created, Managed and Release Change Requests for transports using transaction codes SE01, SE03, SE09 and SE10.Resolved TMS problems (STMS, SE03).
• Scheduled jobs in background to cleanup spool request, dumps.
• Monitoring ERP system with CCMS Monitoring short dumps, system logs, db alerts, SQL traces, Lock entries, and Oracle sessions

SAP Netweaver /Basis Consultant
October 05 – July 07 Confidential, AZ

Environment: AIX 5L Oracle 9.2/10g R/3 v 4.7, ECC5,, CRM, SCM-APO, NW04s,SLD, xRPM, SEM, SRM BI, EP 7.0, So Man, XI

• Assisted in R3 4.7 to ECC6 upgrade, creating the technical project plan, timelines, infrastructure including a dual landscape, SPAU and SPDD templates, dual development and change management tracking log.
• Prepared testing scenarios for Basis transactions and interfaces, adjusted system profile parameters, and coordinated acceptance and user testing. Adjusted the SAP security Roles after the upgrade.
• Installed and provided support for APO/Live cache.
• Applied advanced corrections to resolve software failures. Adjusted STMS and Solution Manager system to the new releases.
• Performed monitoring and troubleshooting Enterprise portal 6.0, including investigation and resolution of reported problems.
• Created the upgrade project plan, statement of work, and technical work. Performed, managed and delegated upgrade related tasks to business process owners, IT application team members, basis and operations staff. Updated existing processes and procedures to the new release.
• Created the project plan for applying support packages. Worked with the application team members on acceptance testing, resolving software failures, applying advanced corrections, and logging issues.
• Updated the SAP GUI Front-end Patches annually with no interruption to business.
• Ensured database and operating system patches were applied according to SAP Notes.
• Provide proactive investigation, review, assessment, design and implementation of methods to improve existing processes, performance, security and data access.
• Administered processing upgrade records, lock records and ABAP/4 short dumps.
• Perform system copies/system refresh (restoring a SAP Instance with SID change from a TSM Oracle Backup). and client copies
• Implementing development and Production user security requests using CATT script, SU01, SU10 and Profile generator. Perform User Administration and Role Maintenance.
• Analyzing the dependencies of SAP Support Packages and carryout SPAM/SAINT update and Applying BASIS patches, Cross-Application components patches, Application patches and KERNEL patches
• Provided 24x7 production support based on rotational on-call schedule.