SUMMARY:

• Over eighteen years of technology, leadership, consulting, and management experience in all facets of Application Life - cycle Management.
• Proven track record of success in hands-on and off creating, developing, implementing, and training IT teams in Product Development/Management, DevOps/SCM, Quality Assurance, Infrastructure, and Release Management.
• Experience in modeling organizational changes through centralized, federated, and managed service models.
• Lead teams to manage infrastructure and development through in-house, cloud, and hybrid platforms.
• Established senior manager that understands how to span the gap between the technical and business realms.
• Four years of executive leadership providing a strong vision with highly strategic systematic thinking.
• History of results through the ability to provide flexible, dynamic leadership, continuous process improvement, creative thinking and innovative problem solving.
• Highly technically skilled leader fulfilling engineering roles in the field of Web Support, SCM, DevOps, Release Management, and Azure SaaS/IaaS/PaaS Architect.

TECHNICAL SKILLS:

Methodologies: SCRUM, Agile, CMMI, RAD, XP, FDD, and TDD

Development Languages: C#, .NET (from 1.1 to current), Java

Operating System: Windows NT, 2000, 2003, 2008, 2012, Solaris, Linux, OS X

Web Technologies: C#, ASPX, JSP, JDBC, JNDI, Servlets, Java Beans, log4j

Web Servers: IIS, Tomcat, Apache HTTP

Databases: MS SQL, Oracle, My SQL

TFS: 2015, 2013, 2012, 2010, 2008

Build Tools: IBM BuildForge (and RTC), MSBuild, Team City, Docker, Jenkins

Version Control: TFS 2015, 2013, 2012, 2010, 2008; ClearCase, GIT

IDE's: MS Visual Studio 2005, 2008, 2010, 2012, 2013, 2015, and Eclipse

Scripting Languages: PowerShell, VBS, Bat, SHELL Script, PERL Script

Automated Testing: TFS Lab Management, Microsoft Test Manager, CodedUI, HP ALM

Cloud Solution: AZURE, AWS, Google Cloud Platform, IBM SoftLayer, TFS Server Hosting

PROFESSIONAL EXPERIENCE:

Confidential

Owner and Lead Consultant

Responsibilities:

• Founded Confidential to focus on consulting services for Application Development, Infrastructure/Application Architecture, Software Configuration Management, Server/System Integration, Build/Deploy/Test Automation, Application Life-cycle Management, SDLC process development, and TFS SME.
• Expanded services to leverage expertise in consulting of organization changes from/to centralized, federated, and managed service models
• Expanded company locations from the US to also India and Thailand
• Responsible for the hiring and development of experts in the SCM/ALM/TFS/Azure field
• Designed and implemented client AZURE PaaS and IaaS infrastructure models
• Designed models of IaaC to assist seasonal businesses with a scale out web infrastructure
• Migrated clients from in house infrastructure to AZURE platforms
• Lead organizations as a lead consultant through changes of enterprise service and delivery models
• Lead multiple consulting engagements that included DevOps cloud migrations, TFS/JIRA migrations, DevOps/SCM team outsourcing, implementation of automated deployments including CI/CD, automating testing solutions, integration with of source control solutions (TFS and GIT) with CI/CD solutions (Team City, Docker, Jenkins), upgrading of TFS, SharePoint, Project Server, HP ALM (QC and PPM), IBM RTC (Rational suite and BuildForge), development of SDLC and ALM tools/methodologies/work flows/coaching and training, migration from waterfall to Agile/SCRUM methodologies, building of internal and cloud automated test harness
• Performed development (and maintenance) of automation and ALM tools for clients in .NET and MS SQL
• Assisted clients with complex and diverse system integration (TFS with HP QC, ALM, and PPM with IBM Build Forge performing orchestration)
• Managed and implemented application performance tuning for client development and configuration teams using .NET and MS SQL
• Purchased TFS Server Hosting to leverage in-house expertise for short term TFS consulting engagements

Server Hosting Owner and COO

Responsibilities:

• Built, implemented, and maintained hardware and software infrastructure to host TFS as a SaaS solution including.
• Developed, planned, and execute BCP and disaster recovery plan for the TFS Server Hosting infrastructure.
• Documented the security and auditing standards required for SAS16 compliance
• Managed all aspects of Accounts including billing, support, and marketing
• Developed automation to perform security administration of TFS
• Designed and provisioned infrastructure environments through SCVMM and Hyper-V
• Responsible for (.Net and MS SQL) development and maintenance of website, automation, and applications.
• Automated TFS administration including adding users, user roles, and projects to collections
• Customized process and work item templates to support different clients and all their multiple hybrid SDLCs
• Installed, maintained and supported Urban Turtle installation, users, and licenses

Team Lead/Consultant

Responsibilities:

• Hired as a TFS Consultant/Evangelist to engage all teams in application life-cycle to fully leverage the full ALM functionality of TFS
• Lead the key initiative of 2013-2014 for the CIO to standardize Application Life-Cycle Management (ALM) for the entire IT organization.
• Developed workflows around the hybrid methodologies to define roles and responsibilities for all teams throughout the SDLC for each business segment
• Created the role of DevOps and standardized the role for each business segment to align with the change to a Federated Service model
• Worked with PMO group to standardize and customize the use of TFS for requirement, work item (change order), and portfolio management
• Assumed responsibility of the QA teams to evolve the teams to Automated Test Engineers with the adoption of TFS, Lab Management, and MTM from Excel to manage their Test plans and runs
• Worked with Development to develop standards around source control management, test driven development, management and prioritization of remote teams in TFS
• Worked with the Infrastructure teams to implement a Lab Management to spawn test environments and machines for test automation
• Discovered/resolved in-house customized process and work item templates corrupted 70% of the production TFS capabilities
• Migrated TFS collections/projects built with in-house customized process/work item templates to pristine TFS collections/projects using the Microsoft process/work item templates
• Customized the process/work item templates to add the necessary custom data/functionality of the business without impact the TFS ALM features
• Architected/Engineered/Maintained the TFS Lab Management Test Harness for automated testing
• Developed/documented automated testing standards
• Architected, built, and upgraded TFS 2010 infrastructure to TFS 2013
• Hired and developed internal TFS Operational Team
• Customized TFS reporting of performance metrics for IT Senior Management
• Worked with outsourcing/managed service team on TFS customization to manage and measure the work force transition of project and operational work
• Performed cloud based ALM solution proof of concept via TFS/Release Management on AZURE

Senior Web Application Integration Engineer

Responsibilities:

• Created an ALM team to manage the entire application life-cycle through TFS integration with IBM BuildForge, HP PPM, MS Project, Urban Turtle, HP ALM (Quality Center), and SCOM for over 700+ applications and an IT organization of 300 people.
• Evolved a web support/web engineering team into a DevOps team with a focus on integration of development and infrastructure with automation
• Director of the Software Configuration Management Team with over 14 years of experience, with increasing responsibility specializing in technology and process innovation in a large scale enterprise environment.
• Change agent and organizational driver with a history of proposing, leading, and succeeding in large cross functional initiatives with deep financial and quality impacts.
• SME for TFS 2008/2010/2012
• Built, implemented, and maintained hardware and software infrastructure to host TFS as an internal dedicated solution for Confidential
• Developed, planned, and execute BCP and disaster recovery plan for the TFS infrastructure.
• Developed processes for administration of TFS and cross-trained teams to support the same
• Customized and standardized Process and Work Item Templates for the LOBs at Confidential
• Installed, implemented, and maintained Urban Turtle installation, users, and licenses
• Lead steering committees on TFS 2008 and 2010
• Documented and performed training on Agile and SCRUM process methodology
• Lead and performed integration of TFS with BA and PM tools (Project Server, MS Project, MS Excel) and QA Tools (HP Quality Center and ALM)
• Technologist with hands on experience in development, systems implementation, release management, and infrastructure management at a large data center.
• Proposed, managed, and delivered an initiative to stabilize and reduce costs around custom code deployment. Setup and implemented the IBM Rational BuildForge product allowing continuous integration by development for the first time at Confidential and created a support model to maintain it.
• Created operations dashboard in SharePoint 2007 reflecting service management metrics, build metrics, SLA metrics, and others. Re-developed later as a template, the dashboard was implemented by every other team within the Application Operations Group.
• Drove the consistent operations of over 120 applications with primary responsibility for infrastructure support, release management, and application support
• Established Software Configuration Management (SCM) based on the success of the BuildForge/Code deployment automation initiative and organizational demands.
• Managed a team comprised of 12 individuals from Tennessee to India. The team handles Release Management, Application Support, SDLC tools and automation.
• Annually plan and manage a budget in excess of 1.5 million dollars covering all aspects of team operations.
• Provide application support for Tax and Audit applications which contribute to direct revenue generation of over 800 million dollars annually.
• Significantly reduced costs and increased efficiency by off shoring fungible aspects of application support and release management through a combination of strong training regimen, improved knowledge management methodology, and clear and focused deadlines.
• Consolidated software change management procedures across development, quality assurance, release management, and project owners into a single workflow and a single tool (HP PPM Demand), eliminating hundreds of hours of duplicate paperwork annually and ensuring a solid auditable trail of software changes.
• First group in the development organization to achieve over 99% SLA compliance within service desk. Success drove a request to take over all service desk queues in the development organization. Within two weeks every group in the organization was in compliance and trained
• Performed hybrid cloud/in-house based ALM solution proof of concept via TFS/HP PPM/IBM BuildForge on AZURE

Senior Web Application Integration Engineer

Responsibilities:

• Team lead of Web Engineering Team responsible for assessment and building out of web hosting farms to accommodate the requirements for the Tax Channel in alignment with the Confidential process and procedures
• Managed a team of five people to deliver web hosting solutions for Tax Applications that generate over $500 million dollars a year
• Built, configured, and maintained over 200 Windows/IIS web servers
• Leveraged cost saving server solutions by using VMWare for non-production servers
• Created, configured, and maintained monitoring, alerting, and reporting on web application and servers
• Implemented and documented a BCP solution for tax web hosting farm
• Developed and improved automation scripts for IIS, deployments, and application and operational tasks
• Developed and documented deployment procedures for the tax hosted shared farms
• Developed and published daily and weekly reporting for tax web/application servers
• Software Configuration Management
• Implemented BuildForge as a continuous integration solution
• Implemented PPM Demand Manager as Confidential ’s Change Management System
• Implementing TFS 2008 and 2010 as a source code repository
• Implemented InstallShield as the deploy packaging system
• Implemented a solution to sync QC defects to Work Items in TFS
• Automated a continuous integration solution for BizTalk deployments
• Customized TFS Process Template to in corporate Confidential ’s hybrid SDLC
• Customized TFS work item templates.
• Migrated all VSS DB to TFS projects
• Developed coding standards for MSI build and deploy solutions
• Third level support for development and release management on issues with build and deploy solutions.
• Hosted team training sessions for Confidential specific application, technology, and process related topics
• Worked with Information Security to develop and implement a new Confidential process for transferring accounts from different domains
• Confidential ’s subject matter expert for IIS, TFS, Web Hosting Solutions, and SCM
• On several Steering committee championing the planning implementation of Windows 2008, IIS7, TFS 2008 and 2010, and PPM Change Management system

Web Engineer

Responsibilities:

• Responsible for building, upgrading, and maintaining front end interfacing Web Servers hosting Lendingtree.com, realestate.com, and getsmart.com. (Environment: Microsoft Windows 2000/2003, IIS 5 and 6 web front end with MS SQL backend.)
• Lead Engineer responsible for architecture, engineering, and operational technical direction for front-end web servers for LendingTree.com, Getsmart.com, and Realestate.com.
• Built and maintained web servers and environments to accommodate the needs of development and Product Channel
• Developed and executed the implementation plan to upgrade all web servers from Windows 2000/IIS 5 to Windows 2003/IIS 6
• Created and modified scripts for automation of web code deployments, IIS configurations, and other miscellaneous administrative tasks.
• Created and installed automation tools for configuration and management of all production web servers
• Operations representative to company process/change management meetings
• Provided IIS and web code deployment training to the Configuration Management team, Quality Assurance team, Monitoring team, and all Operations support teams.
• Provided management with reporting on site performance and errors to help improve customer experience
• Implemented Content Management System (Interwoven) for web code deployment automation.

MassMutual Web Engineer/Team Lead WebOps

Responsibilities:

• Responsible for building, upgrading, and maintaining the Windows and J2EE Web and application servers. Technical lead and project manager for projects to build a J2EE Web Development environment build and convert systems from Windows NT to Windows 2000, build the HR and accounting SAP system.
• Resource manager for Web Operations Team (8 persons) responsible for 2nd level support of all web and application servers
• Resource manager of Performance Engineering team (3 persons) responsible for developing process, procedures, and execution for automated performance and load testing.
• Implemented code base repository system (PVCS)
• Developed change process methodology for web environment deployment
• Created a team to improve website performance
• Created a ticketing system for audit trail of web environment issues and task management
• Technical lead responsible for the building and successful implementation of Vignette Story Server CMS that provided automation deployment of static web code.
• Technical lead responsible for the building and successful implementation of the HR and accounting system (SAP)
• Technical lead and project manager for upgrade to Windows 2000.
• Solicited feedback from all business units to improve the performance

Founder, CEO, and Chairman

Responsibilities:

• Created IEVP to provide immigration services to immigrants and refugees
• Fulfilled the roles of CMO, CIO, COO, CFO, and CEO for IEVP
• Partnered with other non-profit organization to provide one-stop shop adult education services to all willing adults from the ages on 17-65
• Lead IEVP to becoming the largest ELL provider in the State of Tennessee in 2015 and 2016
• Standardized Adult Education technology platforms for student intake, assessment, data storage/security/reporting, in 42 programs across the state of Tennessee.
• Cross-training 42 Adult Education programs on Agile/SCRUM methodologies for program management
• Migrated the State of Tennessee from a paper orientation process to a paperless cloud solution.
• Converted Adult Education programs across the country to Microsoft Office 365
• Standardized ELL instruction for State and Federally funded ELL programs with the creation of the TN State ELL Syllabi
• Transitioned State and Federally funded ELL programs to the CASAS assessment from Best Literacy and Best+
• Coordinates and leads bi-annual ELL regional training for State and Federally funded ELL programs
• Coordinates and leads the annual Academy of Instructional Excellence for State and Federally funded ELL programs
• Worked on several State sponsored steering committees to improve educational opportunities for all adult education students