Support Engineer Resume

TECHNICAL SKILLS:

Development in PHP, mysql, Java, Javascript, HTML, CSS, Ajax, JAngular. Programming Java, Servlets, JSP, JSF, Tomcat, Spring, Hibernate. Windows Server and Linux operating systems, shell programming.
CISCO router and switching configuration, Networking Security.

PROFESSIONAL EXPERIENCE:

Confidential

Support Engineer

Responsibilities:

I am working as a support engineer, diagnosis and troubleshooting of logs, shells, debugging tools.
Spring Filter Configuration, Stop and Rerunning of Jobs.
Monitor Job Streams with Tivoli.
SQL monitor, DBVisualizer, VisualVM.
Incident Report, Service Request, SLA´s.
Customer Support of Mayor Incidents.
Virtual Meetings, webex.
L3 code Fixes, Java J2EE.
Rotating Shifts, 24x7.

Confidential

Support Engineer

Responsibilities:

I was working as a support engineer, networking diagnosis and troubleshooting to Confidential Bank Network.
Networking Troubleshooting; Routing and Switching Cisco, ByPass, Fail Over, Static configuration, Firewall F5, Proxy, DNS, DC, Netflow Analyser, Statseeker.
DataCenter, Storage, BackUp, Mainframe.
VMware Tools for DataCenter, Windows Server 2012.
Server Troubleshooting, High CPU Utilization, Server Cleaning.
AIX Commands.
Shells Scripting, Jobs.
PL - SQL.
Mayor Incident Report and Monitoring of Confidential Applications, Confidential Network, Confidential Batch, Confidential Servers.

Confidential

INTERSHIPS

Responsibilities:

My responsibilities were to maintain and update the website of the university, update information, program and maintain new databases.
PHP, JSP, Servlets, MySQL, HTML5, JavaScript and CSS.
Server setup and installation, maintenance of sites.
Service Desk, Support Engineer.
Power supply for neurobiological technology center ( Confidential -Queretaro) used for experimental projects.
This power supply is controlled by computer, this application was developed by a PWM signal for the automatic control. This power supply power feeds a Peltier Plate Tec1-12709 90w.

Confidential

Systems Developer

Responsibilities: