SUMMARY:

Diverse experience as a Business Systems Analysis with strong exposure to Agile Methodology, In - Depth Software Development Life Cycle (SDLC) using the ITIL process, Strong analytical, problem solving, decision making and organization skills. Excellent team player derives pleasure in accomplishing set goals before schedule accurately, efficiently and proficiently.

TECHNICAL SKILLS:

Languages 7yrs: SQL, Visual Basic, HTML, XML

Web Technologies/apps 10yrs: Java, ActiveX, CompuSmart, Platinum, Google (AdSense/Aps/Earth/Docs/Analytics), WordPress

Search Engines 10yrs: Accurint, Google Search, corporate Wiki, Manta, Bing, and Yahoo

Database 5yrs: SQL Server, MS Access, Lotus Note Database, Zoho CRM

Operating Systems 10yrs: Windows, Windows Mobile, Android

Packages/Application/ BI 10yrs: MS. Office Suit, Lotus Notes, SQL Query Analyzer, PeachtreeACT2000, Quicken, Dido, DSC Library, E-Cart, Change Point (SharePoint), GPS (gems), MMP, AOTS (remedy), Cr-Web (iGEMS)

Methodologies/Environment/5-8yrs: Faster PM, RUP, SDLC, Compass, Agile-Scrum, Viper, SeleniumBlack box, White box, grey box, Essbase, Load-Runner, Mercury InteractiveRequisite Pro, Clear Quest, Test Director, lamp, ITIL process

Modeling Tools/ GUI 10yrs: MS Visio, SnagIt, SourceSafe, Flash, Dreamweaver, FrontPagePhotoshop, AutoCAD, Revit Architecture, Firework

PROFESSIONAL EXPERIENCE:

Confidential, ATLANTA, GA

APPLICATION SYSTEM ENGINEER

Responsibilities:

• Develop/Evaluate Business Requirement Documents (BRD) and Change Requests (PCR)
• Developed and maintain business and user processes to meet requirement
• Identify workflows and system characteristics and create Standard Operating Procedures (SOP) and Methods and Procedures (M&P) documents for Mobility Solutions, cloud provisioning and deployment operations
• Analyze test results to identify issues, and suggest improvements and drive issues to resolution.
• Coordinate, train and lead team in new process developments and modifications
• Create UAT Test Plans/test Scripts for new or modified processes and managed/maintain Defect Reports
• Participate in Scrum meetings as a supper user for application/process developments and product release
• Analyze production monitoring metrics, develop rules and solutions from use cases
• Requirements gathering, building logical models and creating visual and writing documentation
• Managed Mobile Mobility Platform (MMP) for businesses and associated users in varied configurations
• Provision, deploy and modify software services to businesses in the IBM portal for IBM Cloud services
• Managed Confidential & Confidential Accounts for customer businesses with Open Peak Inc. cloud service using business interface
• Provision business orders in multiple mobility platforms and record such on Change Point, GPS and AOTS
• Performed provisioning task as liaison between sales, development, products, support and technology teams

Confidential, HOUSTON, TX

BUSINESS SYSTEMS ANALYST

Responsibilities:

• Translate Business Requirement into implementable Technical Documents/ Specifications
• Creates concept design and data mapping and models for business solutions and identify impacts
• Analyze and build data to identify and create meaningful patterns, trends and relationships
• Develop and Evaluate Business Document (BRD)/Product Change Request (PCR)
• Develop/Perform/Evaluate GAP analysis, scenarios and models in Viper, Mercury and Selenium
• Facilitate, Conduct and lead JAD sessions, coordinate users and teams, to address defects
• Structured development methodology with preferred Agile Scrum methodology as product owner
• Manage and coordinate system deployment pipeline and Product release
• Develop strategic relationships with partners or customers. Administer product development teams
• Business Process Improvement, Product/Portfolio Development and Change Management
• Lead the development of solutions in project owner capacity
• Lead Design of solutions that meet requirements with respect Hyperion Financial Management

Confidential, LOS ANGELES, CA

BUSINESS SYSTEM ANALYST/WEB & MARKETING CONSULTANT

Responsibilities:

• Web and Event Planning, Processing, Design, Development, Synthesis and implementation
• Manage, Host, Plan, Configure WordPress Website HTML Content and synthesis data generated
• Managed Google Analytics tool and Other Google Aps services to Synthesis Performance and loads
• Plan Business Branding, Marketing, Advertisement and Promotions. Tracked/Managed generated data
• Manage business Systems, Processes and Data, identify inefficiencies, and track performance
• Create Request Document for Hyperion Financial Management towards Financial data
• Facilitate JAD sessions and requirement gathering from stake holders including IT and End users
• Translate All business functional Requirement into Structural/Architecture Specification used by developers

Confidential, CHATSWORTH, CA

BUSINESS SYSTEM & DATA ANALYST/SKIP TRACER

Responsibilities:

• System/Data Analysis, Strategic Planning and Implementation, Business Process Improvement,
• Business Strategy, Intelligence, Project Planning, Business Process/Data Modeling
• Liaison with IT and business units to identify needs, facilitate relevant communication and needs
• Develop/Compose test scenarios and test Plans into regression and User Acceptance Test Scripts
• Identify system issues, managed/Validate Defect and create Change Request where needed

Confidential, AGORA HILLS, CA

BUSINESS SYSTEM/SKIP TRACER

Responsibilities:

• Comparative testing of web based data server against the business application to determine flow
• Directed Web Research and Synthesis, Data Analysis, Strategic Planning and Implementation,
• Evaluate, Analyze and Develop flow, entity diagrams and process measurements
• Develop documents to IT, Business standards and Practice
• Develop Test Plans and record functional or regression test process into test scripts

Confidential, LOS ANGELES, CA

BUSINESS DATA SYSTEMS ADMINISTRATOR

Responsibilities:

• Administer, infrastructure, Team, work Planning, consolidation and Functional Management
• Business Strategy, Intelligence, New Business Negotiations, Project Planning/Execution and Design
• Structure and develop methodology with preferred Agile/Scrum methodology in a product owner role.
• Directed Web Research/Synthesis, Innovation, Data Analysis, Strategic Planning/Implementation
• Plan, build Structure and maintain WordPress Website HTML Content and synthesis data generated
• Managed Google Analytics tool and Other Google Aps services to Synthesis Performance and loads
• Maintain Branding, Marketing, Advertisement and Promotions. Tracked/Managed generated data
• Use of Excel, Zoho (CRM) tool to manage data collected and client interaction process

Confidential, PHONEIX, AZ

CONSULTANT BUSINESS SYSTEMS

Responsibilities:

• Structured development methodology with preferred Agile Scrum methodology as product owner
• Manage Client interaction, Testing, Recording, editing, and debugging with Mercury or Selenium
• Manage and coordinate system deployment pipeline and Product release
• Support user/client requirement in respect to all tools and environments including HFN Environment
• Develop strategic relationships with partners or customers. Administer product development teams
• Business Process Improvement, Product/Portfolio Development and Change Management
• Configure system settings and options; plans and execute integration and User Acceptance Testing
• Lead the development of solutions in project owner capacity
• Evaluate and Report metrics enabling business decisions, reconcile Defects and conflicts
• Lead Design of solutions that meet requirements with respect Hyperion Financial Management

Confidential, WEST HILLS, CA

BUSINESS SYSTEM ANALYST (ONSITE)

Responsibilities:

• Translate Business Requirement into implementable Technical Documents/ Specifications
• Define and create functional specifications for systems to meet business requirements
• Creates concept design and data mapping and models for business solutions and identify impacts
• Analyze and build data to identify and create meaningful patterns, trends and relationships
• Software Development Life Cycle (SDLC); using Viper and Faster PM, methodology
• Develop and Evaluate Business Document (BRD)/Product Change Request (PCR)
• Validate and sign off on Defect Report (DR), Perform, execute and maintain regression, and load
• Develop/Perform/Evaluate GAP analysis, scenarios and models in Viper, Mercury and Selenium
• Facilitate, Conduct and lead JAD sessions, coordinate users and teams, to address defects

Confidential, PASADENA, CA

BUSINESS DATA ANALYST

Responsibilities:

• Create Prototype query to various modules and system, and GAP analysis using queried data
• Lead and Conduct requirement prioritization meetings and walkthroughs with on and off shore staff
• Used SQL Query Analyzer and MS Access, for data Integrity and Validity using rational database
• Provide interdepartmental Correspondence and support, in data reconciliation