SUMMARY:

• Accomplished technologist with over 17 years of deep and broad architecture, design, and support experience in the Information Technology industry.
• Skilled in guiding organizations through design, implementation and operation of software and infrastructure solutions.

AREAS OF EXPERTISE:

• ITIL
• Azure
• Virtualization
• Scripting / Automation
• System Security
• Disaster Recovery
• Business Intelligence
• Project Management
• Service Management
• Capacity Planning
• Agile Methodology
• Private Cloud
• PowerShell
• PowerCLI
• ESXi

PROFESSIONAL EXPERIENCE:

Confidential

Senior Systems Engineer

Responsibilities:

• Deploy Cisco IP telephones
• Deploy infrastructure for Cisco Meraki Access Points with certificate based authentication, PEAP, and RADIUS
• Rack and cable 1u HP DL 360 servers
• Create multiple vlans, network connections, and Confidential teams for voice, data, security, lan/wan and management
• Deploy ESXi 6 and 6.5 PhotonOS
• Deploy LanDesk, Confidential agents, and Trend AV to virtual machines
• Create and maintain Visio diagrams for each office
• Create and maintain Confidential records / namespaces, Active Directory subnets, SiteLinks, trusts, Confidential records, Exchange 2010 mailboxes, calendars, events, and conference rooms, user accounts, computer accounts
• Manage Confidential hosts in vCenter, upgrade and migrate vCenters
• Design and deploy solutions for Active Directory, Confidential, NPS, Confidential, File, Print, SCAN, WDS, Cisco Wan Accelerator, and SourceFire security
• Wrote Kickstarter and PowerCLI scripts to automate the deployment and configuration of ESXi6, PhotonOS
• Wrote PowerShell scripts to automate the install of windows deployments globally
• Wrote a reporting application to support internal security
• Refactored scripts into full desktop gui apps using PowerShell studio
• Developed custom .iso images for light touch or fully automated deployments

Confidential

Senior Systems Engineer

Responsibilities:

• Act as the customer’s IT staff serving all of the technology needs from planning and delivery, to operations and training
• Migrate businesses to Azure and Office 365
• Created an automated installation for windows OS deployments
• Configure and troubleshoot Symantec Endpoint protection, McAfee AV, Symantec Disaster Recovery, e - Folder Backup and Archive, Exchange 2007 / 2010, Active Directory, Office 365, Google Apps, Anchor, Shortel VOIP Phone system
• Familiar with LabTech and ConnectWise
• Installed and configured Confidential v5 / v6 and Confidential 2012 R2 hosts

Confidential

Level 5 Architect

Responsibilities:

• Supported applications and business processes through appropriate sizing of server, storage, and network hardware that comprise the infrastructure.
• Developed and communicated architecture, designs, and technical information and roadmaps for customers.
• Collaborated with development teams and customers to identify sprints and backlogs that feed infrastructure activities, requirements, and changes.
• Managed and maintained accounting of licensing requirements for software, operating systems, and tools.
• Developed and deployed virtual machines using Confidential and Confidential
• Configured HP StoreServ 7000 and 8000 series SAN fabric switches, zones, SAN fabric, storage devices, pools, RAID configurations, and deployed volumes of block storage.
• Installed and configured ESXI and Confidential hosts
• Developed custom templates and deployed virtual machines using PowerShell, Confidential and RVTools
• Supported automation of DevOps and application lifecycle management through configuration of TFS.
• Automated administrative tasks and system responses through development of PowerShell programs.
• Promoted Architect growth and development through mentoring, training, guidance, and information sharing.
• Established comprehensive solutions and supported infrastructure to facilitate development of the State of Florida Ellis project.
• Troubleshoot HP Blade Chassis and Blade servers
• Led the infrastructure solutions for the University of California and the State of Arizona Correction System.
• Developed the HP intranet RedHat partner site using CSS, HTML5, Javascript, and Visual Studio 2013
• Developed PowerShell scripts using powerGui, embedded windows PowerShell and Visual Studio PowerShell libraries to automate tasks, map resources through login scripts and provide action for errors such as restarting services or logging alerts
• Created group policies in Active Directory to support automation, standardization and preferences for desktop, server and printers
• Procured, deployed and configured Ecrion XF Rendering Server to support document management and business processes
• Configure IIS 8 and application server role for website and application support
• Assist the client with managing SSL certificates and wildcards to secure traffic

Confidential

Lead Datastorage Architect

Responsibilities:

• Facilitated Confidential modernization of Storage, Backup, and Disaster Recovery Systems through development and delivery of comprehensive roadmaps and strategies.
• Collaborated with strategists and management to develop goals and business purpose for prototypes and pilots, market research and requests for information, proposals and quotes
• Collaborated with vendors, stakeholders, and peers to execute strategy, and design and deliver solutions.
• Drove all assigned tasks to completion in coordination with deliverables.
• Create project plans and work breakdowns using Microsoft Project
• Create architectures and roadmaps using Visio, PowerPoint, Word and Free Mind

Confidential

Infrastructure Architect / Senior Systems Engineer / Systems Engineer

Responsibilities:

• Increased sales by 24% and decreased abandonment by up to 80% through development and implementation of a customer experience program.
• Developed and led the Business Intelligence and Customer experience programs at Confidential for Multiline division
• Designed, implemented, transitioned, and governed Confidential ’s Private Cloud solution using Dell Servers and storage, Cisco switches, Confidential 2012 and the Microsoft System Center 2008 and 2012R2 tool stack.
• Utilized the Dynamic Datacenter Toolkit for Hosters to develop a dynamic self-service portal using C#, PowerShell, HTML and CSS to provision and de-provision virtual machines
• Designed and implemented a Business Intelligence strategy to gather and analyze data, and developed and maintained a data warehouse that linked all multi-line products into one reporting system.
• Installed and configured Linux SUSE 9 capturing all data from Confidential .com
• Installed and configured Linux SUSE 10 to support Confidential .com data capture
• Deployed upgraded and configured Team Foundation Server "TFS" from 2005 2008 to 2010.
• Deployed and configured Operating Systems and monitoring solutions for Windows servers 2003, 2008 2012 in support of line of business applications
• Deployed, configured, monitored and troubleshot web sites, web applications, application pools on the .net and ASP frameworks using PowerShell, command scripts for .msi files and FileZilla ftp to move static html, css and other files
• Deployed, configured and supported IIS 5, 6, 7 websites, intranet sites, and web applications
• Setup and configured root forest, infrastructure services Confidential and Confidential, domain controllers, ForeFront identity management, group policies and preferences with
• Setup and configured WSUS for patching and updates
• Setup infrastructure devices, F5 and Windows software Load balancers, terminal services, file/print servers, deployed SSL certificates and managed them using Microsoft Certificate services and Verisign
• Create and maintain custom virtual servers and images using Confidential and Confidential
• Deployed and managed SSL certificates for Confidential .com through verisign and microsoft certificate services
• Deployed and configured Biztalk server 2004 2006 R2 2009 2010, including web and file directory components to support line of business applications
• Deploy and configure system center operations manager 2008 2012 R2 management servers, sql reporting services, web consoles, data warehouse DB, ACS, Gateways, and operational databases to support comprehensive monitoring of applications and infrastructure
• Created, installed and maintained custom management packs, and agents for Confidential 2008, and 2012 R2
• Procured, installed configured and maintained AVIcode to monitor custom .net applications
• Install and configure Linux SUSE for data capture
• Configured Cisco Catalyst 2960 for SPAN to support port mirroring of Confidential .com websites into the Tealeaf BI infrastructure
• Setup and configured RealiTea player and permissions for BAs, Devs and Engineers
• Deployed and configured storage for Tealeaf data
• Deployed, operated and maintained Tealeaf Business Intelligence Canisters, Indexers, Transport, Report Servers, Search and Schedulers
• Created and maintained Tealeaf reporting, Portals, and Dashboards throughout the Enterprise
• Setup and installed SQL server for creating real time dashboards and alerts using SSRS and SQL Server Management Studio
• Worked with storage and network teams to collect Confidential
• Created rules to capture data such as browsers, IP addresses, Os versions, device types and other critical data
• Created reports to display abandonment rates and other problems within applications
• Collaborated with developers, business analysts, project managers and senior management to share dashboards, results, and to serve as an entry point for the overall customer experience program
• Created a Business Intelligence weekly meeting to review with all stakeholders many unique customer sessions in order to solve problems and feed information back into the development lifecycle
• Created a training program to open up Tealeaf products and data to line of business analysts, developers, engineers and management
• Maintained and exported cx Datastores into a data warehouse for big data projects
• Wrote a C# program DataMover along with PowerShell to monitor data storage and when it was triggered it moved older data to lesser expensive storage devices

Confidential, Atlantic

Consultant / Systems Administrator

Responsibilities:

• Executed network analysis and gap analysis, as well as network security analysis and enhancements.
• Performed business continuity and risk assessments, as well as business impact analysis.
• Managed Active Directory and Exchange administration, and provided end-user and network support.
• Procured dell hardware and systems software, and executed hardware and software upgrades.
• Upgraded and migrated mailboxes from Exchange server 2000 to Exchange server 2003, established Exchange policies that were easier to manage future migrations and messaging functions
• Procured and deployed Overland Storage SnapServer to consolidate and modernize storage in the enterprise
• Upgraded and migrated data to Windows server 2003 from windows 2000 active directory and infrastructure services Confidential .
• Developed and maintained Windows XP images for rapid deployment of new laptops and PC’s
• Secured and supported Wireless network for warehouse and business users securing it with certificate services allowing employees movement between WiFi networks without using passwords
• Upgraded Windows 2000 and Vista desktops to Windows XP
• Implemented a backup policy, procedures and tape rotations using Veritas Backup Exec including offsite tape storage with Iron Mountain
• Procured, deployed and configured Symantec Antivirus server and clients through group policy and login scripts
• Created AD group policies to manage and map printers, home drives, and resources
• Deployed Microsoft Windows VPN for remote workers to access email, file shares and other information
• Migrated the pricing business process away from exchange server public groups to a more secure SQL server application using a web front end

Confidential

Systems Engineer

Responsibilities:

• Worked to develop a comprehensive backup, archive, and disaster recovery program that was compliant with SOX
• Developed and delivered a comprehensive tape rotation strategy.
• Collaborated with developers, application owners, and database administrators to design and implement high performance scalable and available solutions.

Confidential

Contractor

Responsibilities:

• Executed hardware installation, setup, and configuration.
• Upgraded Windows 2000 servers and domains to Windows Server 2003
• Deployed and configured routers and VPN connections to the corporate offices supporting multiple sites and enabling central billing
• Monitored systems using SolarWinds and Kiri monitoring tools
• Upgraded and managed Exchange server 2000 to 2003
• Managed and supervised wireless messaging systems and devices to resolve network performance issues.
• Supported real-time replication of file shares through upgrade of the link between corporate offices.
• Collaborated with vendors, peers, executive management, and end users to deliver superior communication expertise and solutions.

Confidential

Contractor

Responsibilities:

• Collaborated on printer-server maintenance, troubleshooting, performance, and system upgrades.
• Enhanced operational efficiency through comprehensive documentation of print servers, printer configurations, procedures, and information for technical support staff.

Confidential

Network Administrator

Responsibilities:

• Executed server and network maintenance, installations, and upgrades.
• Identified and resolved hardware issues with IBM and HP servers.
• Managed and supported databases, created desktop and server images, and removed mailbox accounts.

Confidential

Contractor Engineer

Responsibilities:

• Supported internal staff with design and troubleshooting during migrations and large projects.
• Monitored, installed, and configured routers, switches, servers, and front end web servers.
• Facilitated operational efficiency through development of comprehensive environment documentation.

Confidential, MD

Contractor

Responsibilities:

• Installed, configured, and troubleshoot Cisco routers, Cisco switches, IBM servers and workstations in an Enterprise environment
• Designed, installed and documented datacenter console system using Raritan equipment
• Assisted with the construction, installation, cabling and configuration of test facility and blackout center and documented data center including 600 servers, racks, switches, routers, and components

Confidential, MD

Contractor

Responsibilities:

• Upgraded 600 PC’s from Windows 95 to Windows 98, created images for desktop rollouts and desktop support for all 2000 users
• Troubleshoot Network connections, Windows NT operating systems, PC, Confidential and applications
• Configured, installed, and troubleshoot scientific hardware