We provide IT Staff Augmentation Services!

Lead Admin /support Resume

4.00/5 (Submit Your Rating)

San Jose, CA

SUMMARY:

  • Enterprise Content Management Solutions Architect and Lead with over 13+ years of IT experience and 12+ years of experience in administration, application design, implementation of web and Content Management Solutions with Documentum and AEM (CQ5 and CQ6).
  • Strong communication, analytical, and conceptual skills, with strengths and expertise in multiple areas.
  • Support of CQ5 infrastructure with load - balanced, replicated and fail-over capabilities.
  • Excellent understanding of Web Content Management Technologies, DAM (Digital Asset Management), CRX (Content Repository Extreme), Apache Sling, Felix and OSGI console.
  • Install/cloning, configure, maintain, upgrade, patch management, troubleshoot and supporting CQ/AEM.
  • Experience of Apache, Linux/Unix, HTML, XML, HTTP, networking, network design and server specific software.
  • Experienced in upgrading Documentum servers, Docbase migrations, cloning and Content Server migrations from Documentum 5.2.5 to 5.3, 6.5Sp2 to 6.7SP1 various Documentum old version to new versions on for Windows, Solaris, AIX, Red Hat Linux environments.
  • Hands on experience with DQL, IAPI, Docbase-Scripts, DFC, DMCL, BPM, BPS, WDK, BOF, TBO, SBO, Workflow manager, Process Builder, Forms Builder, Process Manager, Documentum Application Builder-DAB, Documentum administrator-DA, Composer, Web publisher-WCM, Webtop, Site Caching Server-SCS, SCS Deployment, Full Text Index Server(FAST), xPlore 1.0, Documentum eRoom, RPTS Server, ADTS Server, CAPTIVA - Input Accel-6.0, IRM Server, ACS (Accelerated Content Services) and BOCS (Branch Office Caching).
  • Have good knowledge with scanning products like Kofax and Captiva also familiar with administration skills like Installation, upgrade, configuration and troubleshoot of Kofax capture modules and performance tuning
  • Installed and Upgraded WebTop and Web publisher, Index Server, RPTS & ADTS Server.
  • Installed various Documentum server for Windows, Solaris, AIX, Red Hat Linux environments
  • Experienced with regular maintenance of DocBases.
  • Proficient in implementing Documentum Workflows and Lifecycle.
  • Creation and installation of DocApp’s and DAR’s applications using Documentum Application Builder and DocApp installer and DAR installer.
  • Site Caching services are installed at Source and Target. Once the documents are published to the target, for hosting the external web site called ( Confidential ).
  • Performed Cloning, Dump and Load operations for all Docbase. Which involves taking File System backup and Database backup?
  • Implemented Documentum repository for Failover and High Availability along with Load Balancing.
  • Implement full DTHA ( Disaster Tolerance High Availability ) set for all Documentum repositories.
  • Effectively Installed, cloned and configured AEM CQ5 and CQ6 Author and publish instances for Confidential which is the replacement for Documentum web Publisher to implement and manage web content for Confidential (webPublisher).
  • Recognized for professionalism, thoroughness, and commitment to quality and teamwork.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Lead Admin /Support

Responsibilities:

  • Effectively Installed, cloned and configured AEM CQ5 and CQ6 Author and publish instances for Confidential which is the replacement for Documentum web Publisher to implement and manage web content for Confidential .
  • Every day basis tracking and monitoring Publish server’s CPU and memory using HP Sitescope, YourKit tool, analyzing thread dumps and heap dumps.
  • Support of CQ5 infrastructure with load-balanced, replicated and fail-over capabilities.
  • Install, configure, maintain, upgrade, patch management, troubleshoot and supporting CQ/AEM.
  • Worked on Linux Platform and shell scripting to automate administration tasks.
  • Scheduled CQ maintenance activities on all the environments.
  • Managing and Maintaining Author and Publish Servers for the entire environments
  • Providing cutting edge solutions and best practices on daily basis for project improvement and Production and non-Production issues/tickets raised in BMC Remedy tool.
  • Identifying and fixing issues for Digital Experience business and Digital Experience IT team
  • Managing and Maintaining Workflows, Replications and complete Backup of Instances and Configuration
  • Verifying and validating contents and application codes in CRX/JCR API, Package manager and OSGI Console.
  • Managing and maintaining best practices for code deployment, change control and WCM process.
  • Validating logs Apache, Dispatcher and CQ Configurations.
  • Involved Tiger team meetings for tracking of progress and issues for normalizing Prod issues.
  • L2 and L3 Platform Support for Confidential and Confidential by proactive Monitoring (24 X 7) of both Author & Publish Environments of Confidential live site infrastructure.
  • Working as CQ5 Admin responsible for infrastructure and performance and stability of the application at all the times.
  • Worked as Ops Lead from to end to end in delivering the AEM 6.0 platform for Confidential as per the architecture.
  • Had recently migrated Documentum applications from physical to VM servers to reduce maintenance cost involved in physical servers.
  • Managed a team of 5-8 highly skilled IT professional at off-shore location, responsibilities include resource allocation, conflict resolution, goal setting, performance appraisal, knowledge transfer and training.
  • Also support openText Digital Asset Management system, which was a key application for Confidential band exchange marketing team.

Environment: Documentum E-Content Server 6.5sp2, DA 6.5sp2, WebTop 6.5SP1, Site Caching Services, AEM CQ5-6, OpenText DAM, Tomcat, DQL, API, CTS, FAST Server, Linux, Windows 2008 server, AEM CQ5 and CQ6.

Confidential

Docu Architect / Admin /Support

Responsibilities:

  • Managed a team of 5-8 highly skilled IT professional at off-shore location, responsibilities include resource allocation, conflict resolution, goal setting, performance appraisal, knowledge transfer and training.
  • As a Lead, I was looking at support related issues in Documentum and Livelink Team. Monitoring and ensuring effective claiming of shift, conveyance from these teams. Also reporting all SLA data and ensuring RCA done on missed SLA.
  • Have successfully driven Documentum upgrades in all environments, from 5.3 to 6.7SP1 version on different operating systems.
  • Had successfully cloned repositories from PROD to non-PROD environments to reset a clean dosbase for developers and testers.
  • Involved in scope management (Risk, Issue and action items).
  • Addressing the project status to Manger and end-clients.
  • Had also performed resource management, coordinated with various teams.
  • Proactively taken necessary actions to maintain the Documentum system.
  • Interaction with end user for collecting the requirements and in converting these business requirements in Functional requirements.
  • Involved in meetings and providing with the details regarding Out of the box functionalities of Documentum.

Environment: Documentum E-Content Server 6.5sp2,5.3Sp6, DA 5.3/SPx/6, WebTop 6.5SP1, Site Caching Services, Oracle Application server(OAS), DQL, API, McLaren, CTS, FAST Server, Solaris 10, Windows 2003 server.

Confidential

Documentum Architect / Admin

Responsibilities:

  • Having a good knowledge of Documentum Architecture, Involving in Architecture Design for a major internal projects for relocation of DATA center.
  • Eridoc is a muilt-vendor project which made me to interacted with all vendors.
  • Build the complete ERIDOC environment from starch, preliminary server verification, mount points, installation, data migration(R-Sync), testing to final deployment.
  • Interacted with product vendor (EMC2) to resolve critical issue in migrating system from HP-Ux to Solaris 10.
  • Involved in scope management (Risk, Issue and action items).
  • Addressing the project status to Manger and end-clients.
  • Had also performed resource management, coordinated with various teams to perform relocation successful .
  • Involved in System Integration Test and User Acceptance Test.
  • Knowledge Transfer of complete system hand-over.
  • Tracked the tasks as per the define project plan, and proactively taking necessary action to reach the final deployment.
  • Also involved in Load Balancer configuration with round-robin and persistence options.

Environment: Documentum E-Content Server 6.5sp1, DA 5.3/SPx/6, WebTop 6.5SP1, Webpublisher6.5SP1, Site Caching Services, Web Sphere 6, DQL, API, Web Services, ADTS, FAST Server, Hp-Ux, Solaris 10, Windows 2000/2003 server.

Confidential

Docu Architect / Sr. Admin /Prod Support

Responsibilities:

  • Having a strong knowledge of Documentum Architecture, Involved in Architecture Design for all the major internal projects.
  • Interacted with the client for collecting the requirements and in converting these business requirements in Functional requirements.
  • Migrated the content server 5.2 to 5.3 SPX. And recently migrated to 6.5SP1 from 5.3 SP4.
  • DTE stores more then 13 million documents in all four repository with a total disk space of 3 Tb.
  • Involved in installation and configuration of Documentum (Content Server 5.3,/SPx, 6.5SPx, FAST, RPTS, Documentum Administrator, WebTop, web-Publisher on WebLogic 8, 9 ).
  • Installed, Managed and troubleshoot Full-Text Indexing (FAST).
  • Configured LDAP object in Documentum Server for managing huge number users and Groups for different application.
  • Helped to configure the system for the high availability, by preparing the Fail-Over and Disaster-recovery enviroment’s.
  • Implemented High availability for FAST servers and upgraded from SP1 to SP4.
  • Upgraded Documentum service pack versions from 5.3SP1 to 5.3SP4.
  • Had implemented Branch Office Caching Services (BOCS), which gives users using WDK-based client application a faster possible access to frequently used content.
  • The new 6.5 BOCS supports the ability to encrypt cached content, thus improving security and preventing unauthorized viewing.
  • Used Kofax, Captiva to scan and capture invoices then store them in documentum repository.
  • Responsible for the configuring publishing job and also the installation and configuration of Site Caching Services on SUN-SOLARS and LINUX servers.

Environment: Documentum E-Content Server 5.2.5sp2 /5.3 SPx/6.5SP1, Composer, Documentum Application builder 5.3SPx/6x, DA 5.3/SPx/6, WebTop 6.5SP1, Webpublisher6.5SP1, Site Caching Services, Weblogic 8.1, 9.2, Docbasic, DQL, API, Web Services, RPTS, Kofax 8, Captiva - InputAccel-5,6, FAST Server, Linux Red Hat, Aix 5.3.2, Windows 2000/2003 server.

Confidential, CT

Sr. Documentum Admin / Support

Responsibilities:

  • Provided system administration support including server and client installations, systems and database monitoring, migration, and associated documentation required to optimize the performance of this system.
  • Monitor and provide performance tuning to system components as required to ensure optimum system function.
  • Provided support and maintenance to any Docbrokers, App Servers.
  • Provided Job setup, scheduling and logfile cleanup.
  • Worked with the functional/process Analyst and Programmers to plan and implement technical specifications for conversion, interfaces, enhancements, reports, & add-ons.
  • Provided user maintenance internal to DMS as well as at the UNIX level.
  • Provided Oracle Database Administration as it applies to DMS
  • Collaborated with hardware and OS technical teams to ensure proper integration of the environment.
  • Collaborated with database technical teams to ensure proper integration of the environment.

Environment: Documentum eContent Server 5.2, Documentum eContent Server 4.2.6, Documentum Admin 5.2, Sun Solaris, Windows 2003, Web Publisher, Site Caching Service, Web logic, Windows XP, Desktop Client 5.2, Web Top5.2, Content Rendition Services, Solaris.

Confidential, MN

Documentum Admin / Developer / Support

Responsibilities:

  • Installed and configured Documentum 5.2.
  • Installed, configured and customized the e-content server.
  • Helped a team perform load balancing across 2 Docbases and 1 Servers.
  • Involved in developing, installing and troubleshooting DocApps.
  • Installed Desktop Client, DocApps Installer in the client machine,
  • Extensively used Documentum Administrator for cleaning, maintaining the Development, Sandbox and QA Docbases.
  • Responsible for clean up operations of Docbases using dmclean and dmfilescan utilities.
  • Developed, tested and installed jobs, procedures and methods for the automatic and periodic maintenance of the documents in the repository.
  • Worked with workflow manager to provide manual and in-built automatic work assignment to single
  • User or group of users with deadlines based on user-defined rules with load balancing.
  • Involved in developing an Object Migration Utility, which allowed an object to be migrated, while maintaining its version tree and Virtual Document Structure.
  • Developed the required (action, postproc etc.) procedures and methods to implement the business workflow and stages in document lifecycle.
  • Created the templates, rules and presentation files for each website.
  • Created custom objects for populating custom attributes.
  • Created the Site Publishing Configurations for the websites for the different stages of the lifecycle.
  • Used third party tool CYA Back Up for backing up the docbase.
Environment: Documentum eContent Server 5.2, Documentum Admin5.2, Application Builder 5.2, Virtual Document manager, HP-UX, CYA Backup, Arbortext Epic XML editor, MS VS6, Windows 2000, Web Publisher, Site Caching Service, Apache Tomcat 4.0.6, Windows XP, Desktop Client, Web Top5.2..

We'd love your feedback!