SUMMARY:

• Certified Senior System Architect in Pega with overall 8 years of experience in Information Technology. Which includes around 7 years in Pega.
• Good experience in Design, Development and Testing of Pega RULES Process Commander based systems.
• Good Exposure to PEGA PRPC architecture, Inheritance and Rule Resolution
• Designed PRPC flows using Assignments, Utilities, Decision, Split - Join shapes
• Expertise in to better understand end user requirements and to prepare technical design documents.
• Experience in creating Operators, Access Groups, Roles, Work baskets and work groups
• Expertise in analysis, design, development and managing Work Flows, Class Structure design, User Interface (UI), creating various Flow Actions, Activities, Correspondence rules, Security in the PRPC application.
• Implemented business rules using Decision Rules, Declarative Rules.
• Experience in using Services and Connectors - SOAP, Connect-Rest, Service-Rest, File Listeners, Email Listeners, and connect-SQL in PRPC to integrate with external systems.
• Experience in Agile/Scrum Methodology.
• Implemented Reusable Components by using PEGA PRPC.
• Experience in developing Harness, Sections and SLA.
• Implemented the business rules based on Software Requirement Specifications (SRS) using PRPC.
• Proficient in using the Construction and debugging tools like Tracer, UI Inspector, SMA and Clipboard.
• Experience in using System Management Application (SMA) for Agents.
• Experience in implementing Agents and Case Management.
• Experience in defining Report Definition rules
• Domain knowledge in Insurance, Risk Management, Railways, Health Care.
• Good exposure to Rule Maintenance activities like Rule set creation, versioning, promoting from Dev to QA then to Pre- Prod then to Production.
• Experience in handling production level P1, P2, P3 defects.
• Exposure in defect tracking tools like JIRA, Service-Now.
• Possess excellent business and technical knowledge with a good understanding of BPM principles.
• Key strengths are Quality Consciousness, Problem Solving, Commitment, Flexibility, Application Knowledge, Work Ethics, and Technical Capability, Leadership Qualities, Personal Effectiveness and ability to learn on the job.
• Experience in coordinating the Onsite-Offshore
• Experience in agile methodology.
• Good client interaction experience.

TECHNICAL SKILLS:

Scripting Languages: HTML, XML, Java Script

Languages: JAVA, JSP

Web Servers I: BM WebSphere, Apache Tomcat

Databases: Oracle 9i, 10g, IBM DB2, SQL Server

BPM Tools: Pega Rules Process Commander V5.X/V6.2/ V6.1/7.1/7.2

Operating Systems: Windows XP/Windows 7

PROFESSIONAL EXPERIENCE:

Confidential, New York

Sr. PEGA Developer/Admin

Responsibilities:

• Consult and analyzed the requirement and data and recommended solutions are implemented
• Study and analyze the business process.
• Interact with client and participates in the requirement definition and system design.
• Daily interaction with offshore for technical and business clarifications
• Interact with the client and contribute in refine their business requirement using Pega PRPC 6.1. SP2.,7.1.
• Analyze and solution the high level functional requirement.
• Evaluate technical feasibility of client functional requirement and provide solutions using less customization approach.
• Coordinate between onshore/Offshore and different client/vendor team. Managing offshore communication with client and provided answers
• Preparation of detail technical design document for the requirement to describe the user interface and the technical aspect of the project in line with Pega PRPC 6.1 SP2
• Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced.
• Analyzed Pega PRPC 6.1 SP2 system log files and provided the solutions.
• Assisted in designing and formulating technical strategies that conform to business standards, client specifications and best practices.
• Collaborated with stakeholders to understand and translate requirements into solutions that meet business objectives and goals.
• Contributed to review, design, fabrication and deliverance of enhanced software solutions.
• Coordinated with PEGA support team to troubleshoot and fix technical issues.
• Supported process development and team maintenance activities, and development and implementation of system updates.
• Performed configuration and integration of various PRPC components.
• Assisted in designing and screening applications and conducting system performance analysis.
• Generated automated reports and developed list view and summary view reports.
• Fix errors and bugs that are identified during testing.
• Provided support to AIT and UAT at client side.
• Mentored and Review of Technical Design Document done by team members.
• Troubleshoot functional and performance issues, recommended corrective strategies.
• Client Communication E.g. Query resolution and Signoffs.
• Provided technical direction on process flow construction.
• Driven unit testing and unit test strategy.
• Design and estimate effort to deliver solution components.
• Individual responsibility towards a module level.
• Identified scope variance, provided technical delivery plan, reviews acceptance criteria.
• Defined integration testing scenarios, specify unit testing of integration points.
• Support during deployment.

Confidential

Sr. PEGA Developer

Responsibilities:

• Created Activities to implement the core business logic.
• Created Connect Rest and Service rest to interact with external systems.
• Implemented SLA to Support the business timelines.
• Created Dynamic System setting, Data tables to send the values dynamically.
• Created declare expressions, declare on change, declare triggers to automate the calculation of values
• Created rich user interface by using Dynamic layouts, sections, harness.
• Implemented Queue for agent method to bulk sending of emails asynchronously.

Environment: PEGA PRPC 6.2 sp2,7.1, DB2.

Confidential

PEGA Developer

Responsibilities:

• Designed and developed integrating the application with external systems using Connect - SOAP.
• Designed and implemented User Interfaces using Sections, Harness and Portals.
• Created Properties, Embedded Pages and Correspondences rules.
• Defined PRPC components like Decision tables.
• Created agents which will run in the background to sending Correspondences
• Created Activities, steps and methods and calling other activities for implementing Core Business logic.
• Involved in troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Prepared design documents from the use case requirements.
• Created Connect-SQL rules for querying the external database.
• Created Decision Rules like When Condition Rules, Decision Table Rules and Declarative Expressions as per the requirements.

Environment: PEGA PRPC V5.5, CPMHC, Oracle 9i, IBM WebSphere.

Confidential

SR. Software Engineer

Responsibilities:

• Consulting with internal business sponsors to define and document requirements and develop solutions to meet complex, high priority requirements
• Involved and participated writing the unit, integration and system test cases.
• Implement and unit test the modules as per the design.
• Organize and Participate in technical collaboration meetings, status meetings, Inspection and Peer reviews.
• Assembling the objects using XML Metadata.
• Ensure that the system or sub-system meets Confidential Corporation’s quality standards.
• Involved in developing the stored procedures.
• Used JDBC Statements to call the stored procedures and Prepared Statements to perform dynamic SQL operations.
• Involved in developing Servlet Related Classes.
• Framework enhancements.
• Used AJAX for request response processing without reloading the complete page

Environment: Core Java, JDK1.6, JSP, Struts 1.3.10, Hibernate 3.3, JSF 1.2, Oracle 10g, HTML, Java Script, CSS, JNDI, WebSphere 6.0, SVN, Ant, Log4j, AJAX, CVS, Eclipse 3.4