SUMMARY:

• I am a skilled, veteran IT manager with over 30 years of experience.
• I have been involved in every stage of the IT lifecycle including implementation, project management and operations.
• I am seeking full time employment where I can utilize my extensive development, QA, architecture, Delivery Service Management and operational experience.

TECHNICAL SKILLS:

DEVELOPMENT: Hands on for over 30 years - Assembler, C++, C#, VB, Java, CSS, HTML, Javascript, PHP, Python, Pascal, ADA - .Net/RESTTFS and VSTS, Remedy, Clearquest, Agile, SCRUM, WaterfallSQL across multiple databases - Oracle, IBM, Informix, MS SQL ServerApplication Architecture / Solutions Provider Development-Release ManagementSalesforce - Apex, Triggers (Architecture and Development), Operations/Admin, Third Party PackagesExtensive Project Management - Waterfall, Agile - Scrum Framework, Confluence, JiraDelivery Service Management - Pre/Post Sales Engineering

QUALITY ASSURANCE: QA StaffingDevelopment TestingSelenium, Jasmine - QA Automation

Leadership: Staff Management, Staff DevelopmentRoadmap Development & MaintenanceLEAN Management

Database: Operations, IT Operations

Operating Systems: Disaster Recovery, Business Continuity

Compliance/PCI/Regulatory Impact: Blockchain, Ripple and Ethereum (Familiar With)

PROFESSIONAL EXPERIENCE:

Confidential

ARCHITECT & developer & Delivery service management

Responsibilities:

• Web Application Development - PHP, HTML, CSS, Javascript, Java, Mobile UI/UX
• Applications Architecture / Operational Architecture Solutions
• Digital Marketing - Startup Software Deployment (CRM, Contracts, Landing Page Builder)
• Project Management – Server Relocation – Agile – 12 locations – Staff Coordination, Development Projects
• Business Process Documentation – Operational Documentation/Process. Application
• Operations Architecture – Development/Hosting/Delivery Service Management
• Studied Ripple & Ethereum vs. Bitcoin

director of operations/development

Responsibilities:

• Responsible for all Information Technology functions of Advisys including network, application development, operations, compliance, Salesforce and marketing delivery (email campaigns/social media)
• Delivery Service Management – Product releases, pre/post sales engineering, customer implementation
• Management Coordination/Presentations – Technology Introduction
• Salesforce – Architecture/Design/Implementation/Operations – Migrated data and system from old order processing system to Salesforce – Apex, Triggers, Workflows – Integration of SaaS platform (Advisys) into Salesforce via REST API’s – Usage of third party App Exchange solutions addressing business requirements
• Direct management of developers, QA staff and systems administration (7 direct reports in total)
• Extensive experience with MS SQL Server and MS IIS
• Ongoing architecture oversight, Architecture Solutions Provider
• Directed Project Management – Agile & Waterfall using TFS and VSTS. Eventual migration to Scrum using VSTS – Requirements, Reporting
• Safe Coding Practices – Mentoring
• Deployment process optimization
• Introduced QA Automation – Selenium, Jasmine
• Managed SaaS Operations – In depth experience with Amazon Web Services – High level experience with Azure/Office 365
• Proactive Server Management – Operating Systems, Hardware, Patching
• Responsible for Phone system, Vendor management, Disaster Recovery and Business Continuity
• Managed Compliance/Internet Security: PCI Compliance, Vulnerability Management, Penetration Testing, Regulatory Impact Assessment, SAS70/SSAE16
• Provided staff management/Direct Reports/Mentoring
• Ongoing Vendor Management – Vendor selection, verification
• Coordinated key components of the relocation of the company from Newport to Irvine with only a six hour down-time for critical systems
• Conversion/Implementation/Operations of CRM - Convert proprietary system to Salesforce, customized triggers and workflows, created custom objects, integration from other systems via API and ongoing daily operations for over five years

ARCHITEct & developer

Responsibilities:

• Developed web sites and web applications for independent firms
• Software Development/Programming – PHP, Python, .NET, C#, VB
• Applied SEO training/skills to several sites to improve their traffic and overall visibility
• Project Management – Web Application Development, Agile
• Application/Operations Architecture – Development/Hosting
• Managed web hosting for several independent firms
• Implemented affiliate marketing on several web sites
• Network design for several clients
• Implemented a reseller web site for domain registration, web hosting and other Internet services

Confidential, sr. technology specialist

Responsibilities:

• Provided direct support the American Funds Internet unit for Disaster Recovery and Business Continuity. Began the development of Business Continuity plans, in conjunction with the BC Planning Group, for the Brea office and the Los Angeles office
• Provided principle architect guidance for the infrastructure development for supporting americanfunds.com as well as other Capital Group web sites
• Participated in the negotiation and re-negotiation of services with several major Internet Service Hosting Providers to host americanfunds.com
• Provided architectural guidance and coordinated the development of the Disaster Recovery Plan for the East Cost to West Coast fail-over of The Capital Group Internet applications
• Participated in the development of Information Technology governance for The American Funds
• New technology introduction – Management Briefings
• Best Practice Introduction – Metoring
• Provided numerous informational and implementation training sessions for business solutions that were developed during this period
• Ongoing Vendor Management – Vendor selection, verification
• Participated in the development of Architecture Guidelines for business vertical
• Extensive SQL Experience on Oracle & MS SQL Server
• Managed Server Operations/Hosting/Co-Location
• Project Management – Special Projects/New Technology Introduction – Operational Impact Assessment
• 1 direct report, oversight on approximately 40 developers, 20 administrators – Indirect oversight on approximate 100 people – Mentoring
• Spearheaded Compliance – GLB Impact Assessment, SAS70
• Provided architecture and programming support for Internet applications (across all Capital Group companies)
• Provided infrastructure architecture support for Capital Group for its first major venture into the Institutional market on the Internet
• R&D – Technology Introduction to Capital Group – Emerging Projects
• Application Development – Clipper, C++, PHP, VB, Java