SUMMARY:

• Lead Engineer managing multiple technical, functional and integration work threads with a proven record of delivery on multi - million dollar projects across diverse industries.
• Enthusiastic and goal driven professional with 9.6 years of experience in requirement analysis, problem solving, business use cases & test strategy preparation, business testing, release management and performance analysis.
• Proficient in building business plans, case studies, use cases, workflow diagrams, test strategies, test scripts, risk assessment and post-deployment documentations.
• Subject Matter Expert level knowledge on global platforms: Confidential - TC4, MSE/ETS & ERCM and Confidential NetX360.
• Developed high level of domain knowledge in Banking & Finance: Securities and Capital Market, Retail Banking-Savings and Transactional Accounts, Personal Loans, Debit /Credit cards, Telecom: Value Added Services and ERP: Production Planning and Purchase, Inventory Management and Human Resource components.
• Experience in conducting business training sessions and presentations.
• Drive client requirement calls, lead a team and worked as an onsite coordinator for various projects.
• Self-starter with drive, positive attitude, possesses strong analytical and problem solving skills.

KNOWLEDGE & SKILL SET:

• SDLC, waterfall model, agile methodology, Black box, UAT, Functionality testing of Web & Windows based applications, Database Testing, ETL Testing, IVR Testing, and Basics- Mainframe Testing.
• HP ALM, HP Quality Center, IBM Rational ClearQuest, BMC Remedy Action Request System (ARS)
• MS SQL Server, Oracle SQL Developer, DB Visualizer.
• Applications: Confidential - TC4,MSE/ETS & ERCM and Confidential - NetX360 (COB)

WORK EXPERIENCE:

Lead Engineer

Confidential, New York City, NY

Responsibilities:

• Performed requirement analysis and lead a team for models implemented for trade surveillance mechanism introduced for Bank’s risk management and compliance system support.
• Worked with Compliance to identify appropriate models to cover various scenarios and validate existing setup.
• Devised and documented the test plan and test verification steps and verify data load in various test regions, ensuring validation of ETL transformation logics from OLTP to OLAP and conduct smoke test, functional test, system test and performance test.
• Worked with the team in end-to-end implementation during platform upgrade.
• Produced project status reports highlighting requirement gaps, development/testing efficiency and show stopper issues and worked on the test estimations.
• Presented Beta user feedback, reports and post production-improvement strategies to senior management.
• Reduced regression use cases using orthogonal array by 74.6% and automated them for quick checks during production rollout.
• Quarterly root cause analysis done using Pareto chart technique and prevention measures implemented.

Confidential, Jersey City, NJ

Responsibilities:

• Planned, led, guided, controlled and monitored the requirement analysis and UAT testing as part of product team for Client Onboarding application of NetX360.
• Identified potential design flaws and referred to application team for resolution.
• Assists and lead client and technical team to investigate, analyze and resolve complex application problems related to system functions.
• Guided integration and regression testing efforts.
• Solved high priority order allocation tickets and worked with key stakeholders to get them closure.
• Produced Confidential status report to senior management and interacted and co-ordinate with Client, technology team and offshore to resolve the issues.

Confidential, Minneapolis, MN

Responsibilities:

• Documented requirements and test strategies for application Phone Apply that support application and enable Internet Customer & Phone Banker to apply for a Deposit products.
• Assisted in documenting business use cases and conducted end-to-end testing for the 3 releases of the project.
• Acquired in-depth knowledge of Autobooking, Confidential, Confidential and Confidential
• Participated in test bed setup and test data creation and preparation.
• Worked as an on-site coordinator and took care of work allocation and review of daily deliverables.

Confidential, Minneapolis, MN

Responsibilities:

• Documented requirements and test strategies for application Confidential Admin Tool), the system interfacing with Confidential .
• Created functional and technical specification documents for the data layer.
• Developed and executed Test plan, including designing and writing Test Cases and Traceability Matrix.
• Worked as an on-site coordinator and took care of work allocation and review of daily deliverables.

Confidential

Responsibilities:

• Requirement analysis and detailed test scenarios for the application that support channels - Internet and telephone (IVR).
• Analyze and test, payment processing system and report posting, of one-time and recurring, e-check ( Confidential debit), credit card, ATM (PIN-less) debit card, signature-based debit card and stored value card (with a Visa or MasterCard logo) transactions.
• Reported design defects and defined criticality as per the Complexity Level and the priority of Use Case and the Wire-frame.
• Sent work done report daily Confidential, DSR (Daily Status Report) and WSR (Weekly Status Report) updates to Onsite manager and client team.

Confidential

Engineer

Responsibilities:

• Analysis of BRD, FRD and prepared the test plan and detailed test cases.
• Defect logging and driving defect triage calls with various stake holders.

Confidential

Responsibilities:

• Requirement analysis and detailed test cases and maintained the test process documents.
• Co-ordinate with the developers and business line involved in the project to resolve the identified issues.

Confidential

Senior Executive Officer

Responsibilities:

• Responsible for analyzing business requirements and functional specifications and creating test scenarios, test cases and test data.
• Responsible for content validation on Web portal, WAP portal, SMS & IVR and performed usability testing for applications on latest version of mobile phones introduced in the market.
• Solved high priority service tickets and worked with key stakeholders to get them to closure.
• Prepared project traceability matrix and maintain daily team task reports