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Applications Manager Resume

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SUMMARY:

A hands on seasoned leader with over 20 years’ experience spanning many roles in large to medium sized organizations. Seeking a leadership position that will enable me to leverage my extensive experience, background and skills, preferably in the realm of financial services. I’m a focused professional with a strong record of creating and driving motivated, engaged teams to provide cost effective, right - sized, secure, shared solutions that are fully scalable and supportable in any application environment.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Leadership Consulting Agile
  • Vendor Management Project Management CSS
  • INSPECT TWS Vendor Management
  • SOAP/REST NETBATCH DB2/VSAM
  • SOA (DataPower ESB) TMF JCL
  • CA-LISA (virtual Services) Nonstop SQL (MP/MX) NDM (Connect:Direct)
  • JMS (MQ) ENSCRIBE COGNOS Studio
  • RAD/Eclipse COBOL85 COGNOS Framework
  • Websphere (WAS & WPS) SCOBOL MESSAGEWAY (Tandem)
  • Hibernate Binder/NLD/NOFT XWAY Translator
  • Spring PRIMECODE (RMS) EDIKIT Translator
  • JSF/JSP/HTML SMARTCASE ANSI X12
  • Portlets SAFEGUARD UN/EDIFACT
  • HP Loadrunner SQL MAGIC ITP Web Server (Tomcat)
  • HP QTP CARR-SCOTT ESCORT Shunra
  • SQLServer DB2 SQL/MX/MP

PROFESSIONAL EXPERIENCE:

Applications manager

Confidential

Responsibilities:

  • Production support for various physical and logical access systems using Domino Designer, Cognos, IBM Lombardi (BPM), J2E, Oracle, DB2, MSQL, in House vendor solutions
  • Mentored staff on KeyBank’s production standards, change control, quality milestones, elevated access controls, and audit.
  • Trusted advisor to business partners for Physical Access, Role Based Access Control, Forensics capture, applications.
  • Partnered with risk group to develop emergency procedures to for elevated access
  • Advised development groups on production turnover process and procedure, and documented for the group.
  • Mentored LOB and Development groups on requirements/procedures/milestones to move a new application to the production environment prior to production turnover.
  • Disaster recovery testing and recovery plan maintenance.
  • Risk and compliance accountability

Confidential

Physical Access Security Production Support/Development

Responsibilities:

  • Production support for various physical and logical access systems using Domino Designer, Cognos, IBM Lombardi (BPM), J2E, Oracle, DB2, MSQL, in House vendor solutions
  • Mentored staff on KeyBank’s production standards, change control, quality milestones, elevated access controls, and audit.
  • Trusted advisor to business partners for Physical Access, Role Based Access Control, Forensics capture, applications.
  • Partnered with risk group to develop emergency procedures to for elevated access
  • Advised development groups on production turnover process and procedure, and documented for the group.
  • Mentored LOB and Development groups on requirements/procedures/milestones to move a new application to the production environment prior to production turnover.
  • Disaster recovery testing and recovery plan maintenance.
  • Risk and compliance accountability

Confidential

IT Consultant

Responsibilities:

  • Assisted UBS with their back office migration project.
  • Consulted with HR in house organization design team and department leaders to help the near shore transition as effective as possible.
  • Multiple projects of ranging in duration and scope.

Confidential

Shared Services Manager, QA Performance Engineering

Responsibilities:

  • Performance testing/engineering manager (6 onshore, 12 offshore resources)
  • Developed, streamlined, standardized, and mentored testing strategies, plans, status reports
  • Established formal application (pre/post test) peer review meetings to drive policy and client expectations.
  • Represented team in CAB (change advisory board / production readiness)
  • Gathered metrics and presented KPI reports to Sr. Management.
  • Introduced new KPI to identify frequent failure points, repeated executions, and recovery times to identify ‘pain points’ testing application. This drove improvements to test setup procedure.
  • Captured multiple KPIs in order to clearly present to senior management the areas of project SDLC that were adversely affecting the ability to the performance team to deliver on expectations.
  • Introduced and established as procedure performance team to test plan peer review sessions
  • Introduced performance engineering to department, moving the team from simply testing application performance, to full engagement in the development lifecycle process, in order to identify performance bottlenecks and recommendations to potential design solutions.
  • Vendor engagement and product/tools evaluation.
  • Departmental staff demand/capacity reviews.
  • Performed FTE performance evaluations and reviews, team meetings, 1-1s, PIP (performance improvement plans), medical leaves.
  • Partnered with staff augmentation vendors to assist in development, review, and discipline of their employees.
  • Presented the performance engineering team’s capabilities/offerings to program managers, support/development managers, and test leads.
  • Participated in project quality milestone reviews.

Confidential

Application Manager

Responsibilities:

  • Responsible for several high availability high grossing applications supporting commercial underwriting, syndicated loans, and many smaller applications, team of 12.
  • Budget for vendor licensing, maintenance contracts, staffing, training, etc.
  • Performed vendor management tasks: audits and reviews including financials, growth, community standing, staffing models, and onsite security audits: MiSys, McCracken, Provenir
  • Created and presented business cases for system upgrades
  • Project management: Mentored/Facilitated Agile methodologies: Project setup, planning, estimation, resource, schedule, risk, development, implementation, review
  • Performed backlog reviews with business partners to determine base/checkbook funding.
  • Instituted a mentor program to provide the opportunity to train and be mentored in technologies and business acumen outside of their usual duties. This enabled the organization to achieve better flexibility, and broaden employee’s technical exposure.
  • Performed team meetings, employee 1-1’s, employee goals, evaluations, and performance reviews.
  • Participated in enterprise production review/readiness meetings.
  • Performed internal and external application audits with business and technology partners.
  • Provided staff, software, and hardware budget requests to division manager.
  • HR/Administration duties: Job descriptions, Recruiting, Interviews, contractor/occasional employee funding/time management, STML/FML, staff onboarding, discipline.
  • Maintained group’s technology variances and monitored progress to achieve compliance.
  • Partnered with HR to create a secure information channel to allow a “Need to know” federal clearance application procedure.
  • Participated and mentored team members in implementation planning and execution. Provided leadership in troubleshooting implementation technology issues and engineering engagement.
  • Mentored teams in area engagement to assure an enterprise view when designing/reengineering product offerings

Confidential

Team lead

Responsibilities:

  • Support and development of two business underwriting J2EE applications utilizing Filenet, Webservices, JSF, Spring, Hibernate, team of seven.
  • Tech lead commercial credit portion of a migration from FICO credit scoring system to Equifax’s datalink service.
  • Tech & team lead on project migration of Commercial Credit application from WebSphere portal to WebSphere application server. Provided original cost and risk benefit analysis for business case.
  • Consulted in the system design of the underwriting portion of the credit card insourcing project.
  • Identified an unnecessary middleware link that had the potential to cause functionality outages. Designed a more appropriate solution to allow the WebSphere application server to communicate with the lotus based downstream application utilizing MQ
  • Managed yearly software vulnerability remediation resulting from findings of static and dynamic PASR (periodic application security review) testing.
  • Requirements analysis for vendor software upgrade, provided work (time and cost) estimates for project management team for inclusion in business plan.
  • Managed offshore staff augmentation resources for commercial underwriting credit card effort
  • Provided enterprise architecture team a POC to capture response times for a web service request/response and storage/retrieval from FileNet document storage.
  • Represented application development as a SME in a vendor product evaluation effort in support of the PCI (payment card industry) project
  • Developed performance enhancements to applications to alleviate bottlenecks and points of failure
  • Introduced functionality to allow for business rep to change application parameters without IT involvement.
  • Developed, and executed disaster recovery plans for both business underwriting systems.
  • Deployment/configuration/integration of CA-LISA service virtualization product.
  • Development of virtual services
  • Developed training CA-LISA curriculum for developers, acted as mentor
  • Created COE (center of excellence) for service virtualization.
  • Created/Configured various test beds (SQLServer, Linux) for departmental usage in testing efforts.
  • Identified, designed and implemented various systems to mitigate risk of support outage by porting systems into a managed corporate standard PVCS/PPG for WAS/WPS environment.
  • Migrated code repositories and partnered with code management for GIT/SVN/Jenkins configuration. Mentored teams with migration process.

Confidential

Systems Programmer/Analyst

Responsibilities:

  • Team lead and project management of code removal of calls to nonstop brokerage app form WebSphere based externally facing internet banking offering, team of 6.
  • Lead on Analysis/Implementation/Testing of Java upgrade on nonstop platform from v1.1.6 (Java) to v1.4.1 (Java2).
  • Provided ongoing training of team on our distributed environment- Production Support, the technologies involved, contact procedures, problem solving methodologies and analysis from conceptual to network layer, mainframe environment, and the process of designing a technology solution. The effort is to enable any team member to assume any role, task, or incident without requiring additional resource.
  • Lead for resolution of Cobol/MX HP software issues.
  • Developed and modified COBOL & C code in support of decommission of brokerage software from the HP Nonstop platform.
  • Developed migration methodology analysis and support for ITP webserver upgrade on HP Nonstop platform.
  • Developed SQL/MX Cobol85 servers to interact with Java servlets via pathway.
  • Development of requester-server and batch programs in COBOL85.
  • Designed and instituted structured development, systems, QA, PRODUCTION DR Environment on one node - enabling thorough development and testing of any code, including most systems software, through promotion of the various environments.
  • Provided an analysis of security and made recommendations that were later adopted by midrange engineering department.
  • Provided analysis of testing requirements and schedule for OS upgrades and migration from SQL/MX v1.8.5 to v2.1.
  • Installation and configuration of Car-Scott Escort I/O intercept software.
  • Performed environment analysis, design, and implementation.
  • SQL MP/MX environment configuration.
  • Analysis and deployment of Pathway configuration changes for SQL & TMF.
  • Dev/QV/QA DBA (SQL/MP/MX)
  • Analysis and implementation of inscribe file conversion to SQL/MP.
  • Developed Native mode compilation macros for NM Cobol/NMC for department.
  • Runtime library build and deployment
  • Prime code source control administrator.
  • Runtime library builds for CISC and native mode (RISC) Leadership
  • Developed, evaluated and provided training to nonstop developers.
  • Instructed and mentored developers in understanding interactions between datasets, SQL catalogs, Escort I/O intercept, and runtime library.
  • Mentor developers in SQL query design and application testing and promotion.
  • Mentor Production DBA in procedure.
  • Created a training curriculum to assist mainframe development staff porting over to distribute testing.
  • Performed technical interviews and candidate evaluation for staff openings. Interacted with internal and external technical recruitment to define staff requirements.

Confidential, PITTSBURGH, PA

TEAM LEAD / SENIOR SYSTEMS ANALYST

Responsibilities:

  • Team leader for EDI team of five
  • 24/7/365 Production support
  • Development of requester-server and batch programs in COBOL85
  • Receiving system design and development utilizing ASN and Barcode technology
  • Designed and implemented a “closed loop” ASN reconciliation system
  • Developed Material forecast generation system for delivery via EDI ember
  • Development and maintenance of several VMI systems
  • Development of document delivery system utilizing FTP
  • Development of an email report delivery system utilizing Empower software.
  • File conversion utilizing DTS on SQL server
  • Message way system maintenance
  • Message way system upgrades
  • Edikit translator installation and trading partnership migration
  • Pathway, Messaging and translator maintenance
  • Tandem DBA for corporate sales unit of Information services
  • EDI Trading partner support & maintenance.
  • Development & maintenance of XWAY translator mappings.
  • Deployment of EDI systems for newly acquired plants
  • Provide EDI transition services for plants that were spun off.

Confidential

PROGRAMMER/ANALYST

Responsibilities:

  • Production support of EDI systems
  • Development and maintenance of Tandem COBOL 85 source code (batch and requester-server)
  • EDI mapping
  • Transaction testing with Trading Partners
  • Y2K conversion of all existing EDI source, SQL Tables and Enscribe files.
  • Tandem Enscribe to Tandem nonstop SQL conversion, validation and implementation.

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