SUMMARY:

• A user experience professional with a creative, talent and passion for delivering intuitive, functional and compelling interactive solutions that fulfill user needs and surpass client expectations.
• 17+ years of UI/UX experience including team leadership, product management, research & strategies, information architecture, visual interaction design and digital marketing for web, desktop, mobile and social media.

TECHNICAL SKILLS:

Specialties: Visual Interaction Design, Information Architecture I/A, Usability Testing, Accessibility (Section 508), Requirements Gathering, RWD Responsive Design, Brand Ideation, Conceptual Modeling, Prototyping, Project Scoping, Production Management, Digital Asset Management, Web Marketing, Ecommerce, Email, Social & Game Design.

Deliverables: Wireframes, Sitemaps, Prototypes, Process Flows, Conceptual Models, Storyboards, Content Inventories, Heuristic Evaluation, Cognitive Walkthroughs, User Personas & Scenarios, UX Competitive/Comparative Analyses, Primary/Secondary Market Research, Qualitative, Quantitative Analysis, A/B Testing, Task Analysis, Content Taxonomies, Navigation Models, Design & Functional Specifications, Testing Reports.

Tools: HTML, HTML5, CSS, CSS3, Bootstrap, XML, JavaScript, JQuery, Angular, JSON, AJAX/DHTML, SQL, XSLT, PHP, Axure RP, Microsoft Visio, Sketch, Invision, iRise, Adobe Creative Suite (Dreamweaver, Photoshop, Illustrator, Flash), Adobe Experience Designer, Adobe Acrobat, Microsoft Office (Word, Excel, PowerPoint), Keynote, TechSmith Morae, Camtasia Studio, SharePoint 2007/2010/2013, InfoPath Designer, Expression Blend, Vignette CMS, TeamSite, Web Content Management, TFS, Github and Joomla. Web Analytics (WebTrends, Google Analytics and CoreMetrics).

WORK EXPERIENCE:

Confidential, Charlotte, NC

UX Architect

Responsibilities:

• Managing and Providing the right direction to the User Experience Design team
• Define UCD strategy and work on Information Architecture to provide wireframes, prototypes, specifications, guidelines, navigation models, content structures & interactive design solutions.
• Quickly capture and assimilate information from a variety of sources and translating business requirements and user needs into innovative design solutions that are engaging, valuable and usable.
• Working closely with a cross - functional teams that includes stakeholders, product owners, Salesforce architects, data architects, ux designers, Salesforce developers and project managers
• Collaborate with user research on activities like usability studies to understand customer behavior, refine design approaches and validate solutions
• Creating project briefs, presentations, user flows and other necessary documentation to communicate the recommended UX to internal stakeholders and development teams.
• Ensure team members to follow the web standards, guidelines, design standards and compliance to WCAG 2.0/accessibility/section 508
• Planning and conducting ongoing usability testing, expert reviews, heuristic evaluation and A/B testing
• Provide regular status updates on completed tasks and planned testing tasks as outlined in the project schedule, issues, risks, and other action items

Technologies Used: HTML5, XHTML, CSS3, Bootstrap, DHTML, JavaScript, JQuery, Angular2 JS, DOM, Ajax, JSON, XML, XSLT, Photoshop, Illustrator, Dreamweaver, Acrobat, MS-Office, Axure RP, Visio, Salesforce Lightning Design System, Github

Confidential, Louisville, KY

UX Architect

Responsibilities:

• Managing and Providing the right direction to the User Experience Design team
• Working on Confidential -Service Fund project to define UCD strategy and providing roadmaps, site architecture, UI specifications & style guides
• Quickly capture and assimilate information from a variety of sources and translating business requirements and user needs into innovative design solutions that are engaging, valuable and usable.
• Prioritize tasks, manage expectations, mitigate risks and offer creative approaches to achieving design solutions even in the context of challenging constraints
• Collaborate with user research on activities like usability studies to understand customer behavior, refine design approaches, and validate solutions
• Creating project briefs, presentations, user flows, site maps, taxonomies, wireframes, prototypes and other necessary documentation to communicate the recommended UX to internal stakeholders and development teams.
• Working closely with a cross-functional teams that includes Stakeholders, UX designers, developers, system/application architects, project/product managers, business analysts and subject matter experts
• Ensure team members to follow the web standards, guidelines, Confidential design standards and compliance to WCAG 2.0/accessibility/section 508
• Planning and conducting ongoing usability testing, expert reviews, remote testing, one-one interviews, heuristic evaluation and A/B testing
• Provide regular status updates on completed tasks and planned testing tasks as outlined in the project schedule, issues, risks, and other action items

Technologies Used: HTML5, XHTML, CSS3, Bootstrap, DHTML, JavaScript, JQuery, DOM, Ajax, JSON, XML, XSLT, Photoshop, Illustrator, Dreamweaver, Acrobat, MS-Office, Axure RP, Visio, Visual Studio, ASP.Net, C#, TFS, Github, Camtasia Studio.

Confidential, Dallas, TX

UI/UX Architect

Responsibilities:

• Creating the user experience and information architecture for Confidential ’ internal and external websites. This includes defining functionality, navigation, and interaction models through page level wireframes, site-maps, use cases, and functional requirements documentation
• Understanding target audiences' needs, tasks, and goals and translating them into smart, innovative interactive design solutions to end clients
• Participating in immersive user research, concept testing, usability testing, and analytics
• Working on Confidential projects with Confidential teams of stakeholders, project managers, designers, developers, copy writers, researchers, usability specialists and marketing/sales team to improve the visual and interaction designs
• Working closely with product, marketing, brand, and design teams to translate business requirements into meaningful experiences
• Creating responsive design (RWD) sites for web, tablet and mobile devices
• Working on SharePoint 2010 including master pages, page layouts, data views, webparts, lists, libraries, InfoPath forms, reusable content, graphics, CSS, XSLT and JavaScript
• Delivering and Deploying solutions on different CMS platforms
• Ensure team members to follow the web standards, guidelines, and compliance to WCAG 2.0/accessibility/section 508
• Working with QA team to preparing checklist and conduct ongoing usability testing, expert reviews, one-one interviews, heuristic evaluation and A/B testing
• Assisting, training and mentoring UI/UX teams

Technologies Used: HTML, HTML5, XHTML, CSS, CSS3, DHTML, JavaScript, JQuery, DOM, Ajax, JSON, XML, XSLT, Photoshop, Illustrator, Flash, Dreamweaver, MS-Office, Axure RP, Visio, Visual Studio, ASP.Net, C#, Silverlight, Microsoft SharePoint 2007/2010/2013, SharePoint Designer, InfoPath Form Designer, Jaws 10.0, Tenon

Confidential, Dallas, TX

UI/UX Consultant

Responsibilities:

• Work in agile/traditional methodologies to create user centric design solutions that align with digital strategy, business goals and user needs
• Translating business requirements and user needs into innovative and interactive design solutions that are engaging, valuable and usable
• Working on information architecture to produce wireframes, mockups, rapid prototypes, user task flows, navigation models, sitemaps, UI design style guides and specifications
• Closely working with Confidential teams including stakeholders, project managers, information architects, designers, developers, subject experts and copy writers
• Working on SharePoint 2010/2013 to create master pages, page layouts, dataviews, webparts, lists, libraries, infopath forms, reusable content, graphics, CSS, XSLT and JavaScript
• Design, Develop and Deploy the .wsp solutions to across all SharePoint sites
• Planning and conducting ongoing usability testing and assessments
• Handling Confidential issues, cross-browser/platform issues and Ensuring adherence to visual design vision (Layouts, Typography and Colors) best practices, guidelines and consistency
• Acting as customer advocate to provide UX feedback and direction to other teams

Technologies Used: HTML, HTML5, XHTML, CSS, CSS3, DHTML, JavaScript, JQuery, DOM, Ajax, JSON, XML, XSLT, Photoshop, Illustrator, InDesign, Flash, Dreamweaver, Acrobat Pro 9.0, MS-Office, Axure, Visio, JAVA, JSP, Visual Studio, ASP.Net, C#, Silverlight, Microsoft SharePoint 2007/2010/2013, SharePoint Designer, Expression Blend, Jaws 10.0, TechSmith Morae, Camtasia Studio

Confidential, Virginia Beach, VA

UX Designer

Responsibilities:

• Gathering user requirements, analyzing requirements, designing, developing and testing for Confidential provider, member and corporate sites.
• Collaborating with project managers, business analysts and marketing team to improve the visual and interaction designs
• Creating wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
• Converting the wireframes/prototypes into web pages using HTML, XHTML, CSS, JavaScript, JQuery, DOM, Ajax, XML, XSLT, Photoshop, Illustrator, Dreamweaver and Flash Action scripting
• Creating Master pages, Page layouts, Dataviews, Webparts, Lists, Libraries, InfoPath forms and Reusable content in the SharePoint 2007
• Handling all cross-browser issues and made the web pages compatible with IE, Firefox, Opera and Safari on different platforms (Windows and Mac)
• Applying the design principles, usability methods to make sure consistency across the sites
• Making sure the web page designs to meet current UI/UX trends and Accessibility /Section 508 standards
• Designs and conducts appropriate and effective usability tests, heuristic evaluations, design critiques, contextual inquiries, and task analyses, as per the needs of each specific project
• Training and mentoring the team members to learn the UI design standards and guidelines

Technologies Used: HTML, XHTML, CSS, DHTML, JavaScript, JQuery, DOM, Ajax, JSON, XML, XSLT, CGI, Perl, Photoshop, Illustrator, Flash, Dreamweaver, Acrobat Pro 9.0, MS-Office, Visio, Microsoft SharePoint, SharePoint Designer 2007, Jaws 10.0

Confidential, Austin - TX

Consultant, Texas

Responsibilities:

• Primarily worked on accessibility making the Confidential online portal compliance to WCAG/Section 508.
• Recommend potential solutions by evaluating new and emerging assistive technologies designed to increase accessibility
• Assess and optimize website designs through review and analysis of user needs to meet the website accessibility needs
• Writing UI design specifications and accessibility guidelines for web pages
• Re-written the code for HTML, CSS as semantic structure and making all content is accessible by keyboard
• Ensuring the access of non-HTML content including PDF files, Word documents, PowerPoint presentations, JavaScript and Flash content
• Creating tagged PDF files with acrobat professional 9.0 and Developing the PDF forms with Lifecycle Designer ES 8.2
• Ensuring all html, pdf elements are contained within the tag tree, reading order and tab order is logical.
• Tested all HTML and non-HTML documents thoroughly using tools like wave, bobby, jaws, Lynx and different browsers
• Testing the PDF forms using tools with Acrobat Pro 9.0, Screen Reader Jaws 10.0 and IE and FF browsers or through assistive technologies (e.g. screen readers, screen enlargers, etc.)
• Generate test summary reports after each testing cycle to show testing progress, actual testing results, and pass/fail status
• Resolved and fixed the issues HTML, CSS and non-HTML content and checking to meet the WCAG and Section 508 Checklist.
• Training and mentoring the team members to learn the accessibility standards and guidelines

Technologies Used: HTML, CSS, DHTML, JavaScript, DOM, Ajax, XML, Dream Weaver, Photoshop, Illustrator, Lifecycle Designer ES 8.2, acrobat pro 9.0, Flash, MS-Office, Word, PowerPoint, Excel, Access, Microsoft SharePoint, SVN Sub version, Jaws 10.0, NVDA, Wave, Bobby Online tools, JSP, Cardiff