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Senior Developer Resume

Menomonee Falls, WI

SUMMARY:

Software professional specialized in Application Value Management projects and in handling projects with critical dependencies between applications and infrastructure. Extensively experienced in full - cycle of software development and support process.

TECHNICAL SKILLS:

Hardware: IBM Mainframe, Windows and Linux server

Languages: COBOL, JCL, REXX & UNIX Scripts, OLTP Confidential

Databases: DB2, VSAM, Oracle, PL/SQL

Tools: Confidential scripts in mainframe and Linux), File aid, SPUFI, Xpeditor, Change man, Endevor, KRONOS, SYNCSORT, ESP Scheduler, Service now, Splunk

Other Utilities: TSO/ISPF, IBM Utilities, IDCAMS, ProJCL

PROFESSIONAL EXPERIENCE:

Confidential, Menomonee Falls, WI

Senior developer

Responsibilities:

  • Create project plan and initiated kick off meetings with all stake holders.
  • Develop tools to analyses the ESP schedule scripts and created reports with nonstandard scripts.
  • Analyzed the windows batch scripts, UNIX scripts and Java jars. Modified and test the scripts as per the standard
  • Coordinated with Infrastructure team for ESP agent upgrades.
  • Developed tools using REXX to create schedule scripts dynamically for lower environment testing

Confidential

Level3 Tech Lead

Responsibilities:

  • Supported the merchandising applications end to end (Incident, Problem and change management)
  • Served as a bridge between client, offshore and near shore teams
  • Offer technical and process guidance to near shore and off shore teams
  • Performed analysis from time to time to set a zero incident mark and work continuously for service improvements
  • Involved in Development and Enhancement projects and provide guidance to development team for application related issues/questions
  • Analyzed and extracted history promotional and pricing mark down data for new analytics system which in turn will improve the ‘Ship from shore’ system
  • Identified and fixed bugs in reclassification update that is sent to Merchandise ledger system
  • Generated weekly and monthly incident status reports and present the same to client
  • In addition to handling the above application, also provide support for the below systems and projects:
  • Supported Kronos from Stores and Censhare from Marketing LOB
  • Involved in all Confidential transfer projects and review the Confidential scripts and test results.

Confidential

Project lead

Responsibilities:

  • Created the project transition plan.
  • Knowledge Transfer done from client to offshore team.
  • Created SOP based on the knowledge transfer from SME and trained the offshore Level 1 team
  • Handled all escalation calls, incidents and ensured timely resolutions.
  • Did analysis and took initiative to maintain zero level incidents.
  • Generated weekly and monthly incident status reports and presented the same to client.
  • Took an initiative to reduce the incident count, working together with technology architects by scheduling auto-reboots.
  • Coordinated with splunk team and created application dashboards and system performance alerts.

Confidential

Project Lead

Responsibilities:

  • Created project plan and initiated kick off meetings with all stake holders.
  • Coordinated with infrastructure team for new Oracle gateway setup.
  • Setup the application on all lower level environments for testing the upgrade.
  • Tested all impacted applications (Both Mainframe and non-mainframe applications) in both test and development environments.
  • Modified the applications which were not compatible with the new gateway and tested the changes.
  • Coordinated with QCOE team and completed the QA testing.
  • Created deployment plans and presented the change in CAB.
  • Validated all the deployments and provided post production support.
  • Updated all knowledge and system documents.
  • The new gateway had a critical issue of being time out, the fixation of the same required rewriting of the whole process which was tedious and time consuming, hence had analyzed the same and found an effective solution which helped in avoiding this time out issue as a result of which the system ran successfully.

Confidential

Project Lead

Responsibilities:

  • Created project plan and initiated kick off meetings with all stake holders.
  • Identified the job and scripts that used Confidential for file transfer between Mainframe, Linux, and Bizlink and windows environment.
  • Coordinated with Infrastructure team for Confidential installation, service accounts creation and file transfer access.
  • Modified 500+ Confidential scripts with Confidential scripts and tested in all lower level environments.
  • Setup the application and data in for QA testing.
  • Created deployment plans and presented the change in CAB.
  • Validated and supported the applications after deployment.
  • Created knowledge base document for Managed File Transfer Request and document for Confidential standards.
  • Created a new process to fix a gap in Confidential product functionality.

Confidential

Offshore level 2 Tech Lead

Responsibilities:

  • As a part of the offshore team had managed them and coordinated with Client and onsite leads.
  • Provided end to end support (including Incident, Problem and change management) to all mainframe applications and few non mainframe applications like Kronos, Inventory counts and price change applications.
  • Provided technical guidance to team members, when necessary.
  • Worked with SME to identify cost saving opportunities and implemented the same.
  • Analyzed the applications based on usage, innovation roadmap etc. and identified candidates for decommissioning and worked with Application Support & Maintenance Manager towards decommissioning as applicable.
  • Role: Level 3 Tech lead (Apr 2013 - July 2015)
  • As a part of the onsite team had served as a bridge between client and offshore team.
  • Generated weekly and monthly incident status reports and presented the same to client.
  • Planned and managed the peak season and other seasonal offers as they come up.
  • Assigned tasks to offshore team after doing initial analysis. Reviewed the deliverables before submitting to client ensuring zero defects.
  • Took an initiative to reduce the Level 2 and Level 3 workload effort by documenting routine tasks and transferring the same to Level 1 team on regular basis there by reducing Level 2 and Level 3 workload, whose effort in turn can be used in development projects thereby reducing the support cost.
  • Supported the applications end to end including Incident, Problem and change management. Participated in all disaster recovery tests.
  • Prepared weekly and monthly status reports and presented the same to client.
  • Worked with Data base administrators and fine-tuned the job performance of store wide applications.

Confidential

Project lead

Responsibilities:

  • Added new attributes to VSM and Default Maintenance applications in order to extend the current VSM functionality for supporting various business related critical goals.
  • Analyzed the merchandising applications and identified the changes for adding the new attributes.
  • Setup the VSM and DFM applications in a new test environment.
  • Tested the VSM and DFM application and few downstream applications.
  • Created deployment plans and deployed the components.
  • Identified and fixed the High Business Impact problems in labor tracking, Enterprise pricing, Price change, Inventory counts, win sign and sales audit applications.
  • Identified the high business impacting problem tickets for Stores.
  • Explained the benefits and cost saving by fixing the problem tickets and proposed a enhancement project.
  • Created project plan and formed project team.
  • Analyzed the problem statements and did root-cause analysis.
  • Modified the application programs and deployed the changes.
  • Fixed issues with zero defects.
  • Supported the modified process as part of warranty support.

Confidential

Team lead

Responsibilities:

  • Involved in preparation of program specifications from physical design document.
  • Actively involved in developing new COBOL- DB2 and COBOL - Confidential programs.
  • Also involved in the review of coding standards for COBOL programs.
  • Involved in unit testing of newly developed programs.
  • Involved in Quality control checks and metrics tracking.
  • Reviewed team deliverables before delivering the same to client.

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