IT Technician Resume Littleton, CO - Hire IT People

TECHNICAL SKILLS:

Systems: Windows 7/8, Microsoft Server 2003/2008/2012 , Apple IOS 8

Software: Active Directory, VMware 5.5, Exchange 2010, Group Policy, MS Office 2007/2010/2013 , SpiceWorks, Mitel, Veeam, Integra32, Sophos, Trend Micro, Clonezilla

WORK EXPERIENCE:

Confidential, Littleton, CO

IT Technician

Responsibilities:

Administer Microsoft Windows print, file, domain controllers, and Exchange 2010 servers in a VMware atmosphere
Assist with the monitoring and troubleshooting of primary/failover routers across 4 branches
Manage and configure port security on Cisco switches
Deploy, image and rebuild new Windows 7 workstations
Oversee Mitel telephone system setting up extensions, voicemails, ring groups, fax lines, menu greetings, chats and reports.
Maintain daily system backups using Veeam

Confidential, Centennial, CO

Cable Technician

Responsibilities:

Establish voice and data networks by running, pulling, terminating, and splicing cables (Cat5e, Cat6, Fiber)
Assist with the planning of network cabling infrastructure by studying customer orders, plans, and technical specifications;
Install telecommunications equipment: routers, switches, wireless access points, patch panels, cable trays, and server racks.
Troubleshoot and repair cabling system issues (physical layer of OSI model)

Confidential, Boulder, Co

IT Helpdesk Agent

Responsibilities:

Diagnose and troubleshoot physical/virtual workstations, printers/scanners, network connectivity, phones, as well as financial software.
Responsible for the documentation, escalation (if needed), resolution and closure of Level 1 tickets.
Verify and provision users for various applications, usernames/ID’s, passwords resets, software/hardware order and installation, social media, and more.

Confidential, Denver, Co

Field Coordinator

Responsibilities:

Worked as a team lead supervising special events and weekend operations
Conducted minor repairs to parking lot machines, gates, meters, cash registers, credit card terminals and printers
Identify and prioritize parking needs, knowledge of which areas need staff
Trained new cashiers, ticket writers, and dispatchers
Assist with the collection and counting of parking lot machine revenue
Ranked number one in tickets written for 9 out of 10 months

Confidential, Louisville, Co

Web/Marketing Intern

Responsibilities:

Developed and customized website
Update product information and descriptions
Assist with online business development
Performed basic SEO and advertisement

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It Technician Resume

Littleton, CO

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