SUMMARY:

• 7years of implementation, rollout and production support, Healthcare experience in KRONOS Workforce Timekeeper as application consultant.
• Extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems
• Expertise in end to end projectdesigning and estimating of Kronos requirements
• Excellent experience in pre go live, go live and post implementation support
• Provided many creative systematic solutions to client payroll constraints or labor costing challenges and industry experience including manufacturing and retail.
• Workforce Time Keeper: Expertise knowledge of the product with various configurations and pay rules, System Settings knowledge and tuning, Pay Rules and work rules, HyperFindQueries, configuration and performance tuning, Genies creating and troubleshooting, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules, Workforce Schedule Editor
• Kronos WFC integration methodologies including use of XML APIs, XML Imports, web services and standard Import Tables.
• Experience in Kronos WFC with technical experience in Workforce Integration Manager
• Workforce Integration Manager: Developing interfaces, deploying in hosted environment and defining pay tables
• Workforce Device Manager: Configuring clocks, Devices and Device groups, Data collection Manager
• Workforce Attendance Manager: Setting up attendance policies, discipline levels and employee interaction with policies
• Workforce Record Manager: Record retention policies - setup & maintenance, using setup data manager for migration between two instances
• Configured the Kronos add-on Attestation for 2 sites each with 1 server.
• Create and manage project files to provide historical reference for the retention, protection, retrieval, and transfer of records.
• Ability to work efficiently in both independent and team work environments
• Excellent communicative, interpersonal, intuitive, analysis and leadership skills to perform precisely and deliver timely results and willing to relocate anywhere.

PROFESSIONAL EXPERIENCE:

Confidential

Application Engineer

• Working as production support Analyst also fixing issues in applications and interfaces for the Kronos Time and Attendance system used by 480K employees for ten global expansion projects as part of mytime team member (Version 6.3).
• Work with development and Human Resource teams to design and implement system modifications for the Kronos time and attendance application.
• Research, document, configure and resolve system issues.
• Hands on experience in FCLM troubleshooting issues and DJS workflow monitoring.
• Work with kronos Infrastructure Team to resolve Auto-cut Alerts by using Zenoss Tool.
• Working on ticket reduction issues. Perform gap analysis to determine configuration and development changes.
• Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution
• Creation of new stored procedure, packages and Connect / WIM interfaces for Person Import, Accrual load, Payroll process and Scheduled reports
• Resolving clock issues for the client stores and maintaining the clocks by configuring the Device Groups and Devices
• Configure Kronos InTouch clocks (Standard and off-network) in Workforce Device Manager / Data Collection Manager.
• Assist end users with expert knowledge of the Kronos System to ensure product quality and satisfaction.

Confidential

Kronos Workforce Consultant

• Leads Kronos Support and Implementation teams to all the Globalize sites ofPetSmart USA, Canada and Puertorico
• Defined, documented, implemented, upgraded, communicated, tested and supported software requirements with respect to implementation of the store labor-payroll management/scheduling system.
• Supported large mobile carrier in business analyzation, Workforce Analytics and Budgeting in version 8.0.t
• Specialize in Workforce Analytics while also assisting team in all other modules
• Configure new functionality within Kronos to support changing business needs such as pay rules, customer reporting, attendance rules, and automated alerts
• Analyze and implement new requirements according to the new developments across the sites
• Experience in configuration, Process Designer and Record Manager
• Worked on Attestation for missing punch requests and Questions
• Monitor system performance and clearly communicate any issues with Kronos technical support or internal IT resources to ensure timely resolution
• Compile reports, statements, and summaries related to time-keeping and submit them to appropriate internal customers
• Assist payroll staff with identifying potential cost-saving opportunities via Kronos configuration options and Best Practices

Confidential,Houston

Kronos Work Force Consultant

• As a Kronos Consultant, I work on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment
• Provide audit for the client system for better stability and uptime of the system with enabling various logs of WFC and also collecting verbose logs.
• Resolving clock issues for the client stores and maintaining the clocks by configuring the Device Groups and Devices
• Train the associates and internal customers at all levels of the company on Kronos features and functionality
• Working as a Kronos Application consultant to Support the Kronos Workforce Central.
• Gathered the requirements from the customer for their pay policies.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and payfiles created for SAP Payroll process in order to reduce/eliminate errors in employee paycheck.
• Installing Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on the client servers.
• Prepared the requirement documents to configure the Workforce Timekeeper.
• Develop/Review inbound and outbound interfaces for ERP systems such as SAP, ADP, GBS, Baan, Oracle HR, Oracle ERP, JDE, Voucher Code Application, SQL Data Warehouse and eFunctionals using PL SQL and WIM/Connect
• Troubleshooting installation and Configuration issues and provide customer support during UAT.

Confidential, Reno, NV

Kronos Consultant

• Implementation, Roll out and Post Implementation Support
• Involved in implementation team from blueprint to Go-live.
• Assisting HP AMS team in ticket resolving.
• The solution offered for Incidents covers the following areas of KRONOS Workforce Timekeeper (Implementation, Roll out & Production support):
• Workforce Device Manager, Workforce Integration Manager
• Provide support for the Employee import
• Maintain updated policies and procedures for time keeping and attendance processes and implemented in kronos
• Assist the team on the up gradation of the Kronos version and service pack installations
• Provide support to the supervisors with the dashboard tools like approvals of the TOR and other approvals
• Supporting users with the data entry methods
• Monitor the system and its integration with other ERP systems and the data flow between the systems