SUMMARY:

• Around 10+ Years of professional experience in various phases of Software Development Life Cycle including Requirements analysis, Applications Design, Development, Integration, automation, Installation, Implementation, Maintenance, Testing, Debugging of various client/server web applications.
• Good experience in requirement gathering, analysis and negotiation to provide quality solution and strong customer focus to ensure the finished product/service meets required quality.
• Good experience in Agile product development methodologies and following best scrum practices.
• Extensive experience in Pega OpenSpan studio 7.1 and certified in OpenSpan Automation.
• 3.5 years of experience in both Pega RPA and RDA development.
• Developed custom DLL binary files in Visual Studio for use in Pega RPA Studio
• Experience in Troubleshooting and Debugging Pega RPA automations for bug fixes
• Strong ability to convert business logic/requirements to automations
• Strong and precise understanding of Pega RPA Studio's technological limitations and Clear understanding of Windows/Web/Text app integration using Intraction Framework
• Extensive experience in developing multi - threaded applications using C, C++ on Linux, IPC and socket programming
• Good knowledge of Robot test framework
• Good knowledge in usage of tools like gdb, gprof and valgrind.
• Rich knowledge of designing and implementing internal networking solution for carrier grade ATCA and BCN environment.
• Experience in porting the applications across the operating systems.

TECHNICAL SKILLS:

Languages: C, C++, C#

Secondary skills: Shell Scripting, HTML, JavaScript

Operating Systems: UNIX, LINUX, Windows

Protocols/Standards: Understanding of TCP/IP

Development Tools: Eclipse, Exceed, IXIA,Pega RPA

Testing Tools: Robot Automation

Source Control: Rational Clear Case, SVN,GIT

Software Development Method: Agile Methodology

PROFESSIONAL EXPERIENCE:

Confidential,IL

RPA Consultant

Environment: PEGA RPA, C#, XML, MS Access,Agile.

• Involved in designing use cases to automate the web services exceptions alerts.
• Involved in creation of UI components like Sections, Flow Actions, Harness and Portals.
• Worked on creation of Flows and Local Flow Actions.
• Created List Views and Summary view to show the responses to the user.
• Involved in creation of Integration Connectors, services and Mappings to interact with other services.
• Designing Workflows and flow actions, User Interfaces, Activities, Decision rules, Declare Pages, Delegated rules, maintenance activities/utilities and Reports
• Building and Configuring a Case management applications by defining multiple stages and processes
• Designing and developing Harness rules, smart and dynamic layouts and Sections
• Creating and scheduling Agents to process the Report Definition results into excel attachment on schedule basis.
• Send the automated emails with attachments to the users and production support teams.
• Involved in designing the Technical Design Documents for the automation process.
• Utilizing debugging tools such as Test Harness to analyze the issue and provide solution

Confidential,NJ

RPA Consultant

Environment: PEGA RPA, C#, XML, MS Access,Agile

• Worked with the Business Analysts in identifying and defining the requirements. Extensively worked on debugging application for fixing bugs and Production support.
• Worked on OpenSpan Desktop Automation for manual processes, modify user interfaces and add procedural/process guidance to workflows.
• Involved in the designing solutions utilizing RPA (Robotic Process Automation) software, maintain technical responsibility for project delivery as the technical resource on a project.
• Responsible for the maintaining the design documents, Technical Design documents on Automation.
• Designed, developed code and automated in Open Span Studio
• Participate online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients

Confidential,NJ

RPA Developer

Environment: Openspan 7.1, C#, XML, MS Access,Agile

• Automation of Claim Set up and Claim Payment Process of KL-New Zealand and KL-Australia application

Confidential,NJ

RPA Developer

Environment: Openspan 7.1, C#, XML, MS Access,Agile

• This projects looks at the opportunity to significantly reduce the amount of manual touchpoints for the agreeing of the liability on Casualty - Primary Auto claims, working with application. This will get the data via outlook mail and automation will download the files, will upload into the application, and as well generates a weekly report, which will help toknow the stats of the process to the end users.

Confidential,NJ

RPA Developer

Environment: Openspan, C#, XML, MS Access,Agile

• Print & Mail team receives a mixture of formatted and freeform requests for letters. A good portion of the process time is taken for formatting header sheets, physically printing the documents, and verifying and finding data in the claim systems.
• Team receives the request to create the header template for the attached correspondence. User reviews instructions and attachments, verifies the claim data, copies email/mailing address from the email, prints headers and documents and logs the note into claim system. The whole process is handled by Automation and it interacts with 5 applications and 4 excel sheets.

Confidential,NJ

RPA Developer

Environment: Openspan, C#, XML, MS Access,Agile

• Quoting is a process where Automation navigates to ePCG screens and gets required data to fill NLS document and RTB document. Binder is a process where RTB form data is verified with ePCG data and updates ePCG application if there are any mismatches and completes Binding process. Issuance is a process that verifies RTB data with ePCG and issues policy.

Confidential

Technical and Project Lead

• HGV Mobile Sales Worksheet Mobile application provides a mobile interface to Tour Operators & Vacation Counsellors to create a sales worksheet as a part of assigned tour based on Lead/Guest preferences and materializing the worksheet in to a contract. Also it helps in understanding Lead/Guest past transactional history by navigating through Pre Tour intelligence before starting the assigned tour. This application also helps Tour Operator to assign himself to an ongoing tour
• Worked with the Business Analysts in identifying and defining the requirements.
• Involved in the designing solutions and writing User stories
• Acted as Scrum Master and conducted scrum calls..

Confidential

Technical Functional Responsible

• Worked with the Business Analysts in identifying and defining the requirements.
• Involved in the designing solutions and writing First Implementation Sketch
• Giving Inputs to Design Team.

Confidential

Technical Lead

Environment: Linux,C,C++,XML

• Worked with the Business Analysts in identifying and defining the requirements.
• Involved in the designing and developing solution
• Written Functional test cases using Robot framework.

Confidential,Canada

Developer

Environment: vxWroks, C,C++,starUML

• Designed Performance Management module that supports the configuration of the performance measurement functions such as Diagnostic Logging and Operational Measurement to provide information on the performance of the different entities in the system.
• The process handles the provisioning information related to Logs and OMs for the IvshoFp applications collected.
• Involved in development of ISTP(IVSHO Signalling Tunnelling Protocol ) Header Creation and transmission of ISTP messages between session established on IVSHOFP and IVSHO-Router.