SUMMARY:

• A result driven, dedicated and detail oriented individual with over 25 years of extensive experience in the IT Industry.
• 25 years of extensive experience in Unix application administration with complex packages like Ab - initio, datastage, Informatica, Actuate, Siebel, Jboss, Websphere and Autosys process automation and management, Harvest source code management, Anthill/UDeploy, Teradata, Db2, Oracle and Unix scripting.
• 10+ years of expertise in supporting ETL, Data warehousing, Reference data, Actuate reports using Teradata, Oracle and Db2 database servers as back ends.
• 10+ years developing autosys and shell scripts for applications doing tasks like ETL, data warehousing, options trading etc

TECHNICAL SKILLS

O S: All unix flavors, Windows.

Languages: JIL, SQL, Shell and other Unix utilities

Databases: Teradata, Db2, Sybase, Oracle, MS SQL Server etc.

Tools: Ab-initio, informatica, datastage, Harvest, Anthill, Autosys, Weblogic, Websphere, Siebel 6, 7.0, (EIM, Tools, EAI, VB, Financials, call center, e-sales, purchasing, marketing etc.) Actuate 5, 6, 7 and other development and management tools.

PROFESSIONAL EXPERIENCE

Unix Application Support Engineer

Confidential, Columbia, SC

Responsibilities:

• Providing Production application support on the external customer facing DW applications using Autosys, Linux and Informatica to load incoming loan data from various data vendors into the database for further securitization.
• Part of a 24/7 team performing trouble shooting, upgrades, maintenance and patching, problem analysis and resolution, and change control coordination to ensure application uptime on over 25 applications that span the entire technology spectrum (some are 20 yrs old and heading to sunset, others are under a yr old and still being very actively developed).
• Entering scheduled changes and defects as well as handling incoming requests and Incidents in BMC Remedy/MyServices and maintaining an audit trail and representing the changes in change control meetings.
• Performing various tasks to facilitate migration of code, environment management, DR testing and addressing data, autosys jobs, logical flow and progression and connectivity issues as they arise.
• Interfacing with L1 and L3 (development) teams on issues that need escalation or KA/KB type of handling to ensure smooth and quick progression of issues to resolution.

Unix Application Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing Production application support on the W applications using Autosys, Linux, Informatica and datastage to load incoming market securities data from various data sources into the database for use by customers.
• Part of a 24/7 team with On shore and Off shore teams performing trouble shooting, upgrades, maintenenace and patching, problem analysis and resolution, and change control coordination to ensure application uptime on over 4 applications that run off the W.
• Entering scheduled changes and defects in the BMC Remedy/Nexus system and maintaining an audit trail and representing the changes in change control meetings.
• Performing various tasks to facilitate migration of code, environment management, DR testing and addressing data, autosys jobs, logical flow and progression and connectivity issues as they arise.

Environment: Autosys, Informatica, Datastage, Linux, Teradata.

Application (Ab-Initio) Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing Production application support on the EIW team using Autosys and UNIX/Linux/AIX/SunOS automation processes to stand up Ab-initio applications from scratch using harvest, anthill and various techniques like boot strapping of applications and setting up deployment jobs that update common code and so on.
• Performing changes to and developing new Autosys scripts to do various tasks from updating verification routines and doing file operations and managing permissions and privileges on AIX file systems.
• Entering scheduled tasks, Requests for changes and defects into the various logging systems like Pac2000 and representing the team in project support meetings and meeting the customers’ needs on various items like file space and second/trunk lines of application.
• Pulling performance data for the servers that run our applications from HPOV and Perceiver to publish reports to present to management to assess the overall performance trends and address stress points and get the resources needed allocated before we hit bottlenecks.
• Performing on call rotation duties on the team’s rotation cycle managing incidents and providing a check point for various incidents and routing each to the respective SME.

Unix application Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing Unix application support to applications on various platforms like Netezza, SAS, ab-initio, oracle 10g, on many datawarehouse applications.
• Performing monitoring and trouble shooting on all applications running on Unix platform and working with the different stake holders to make the day to day operations continnue smoothly

Unix application Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing Unix application support to lower environments and testing of a customer facing system, starting and stopping servers via bladelogic, verifying deployments and repliweb encryption and keeping code moving through the environments.
• Performing trouble shooting of calls following transactions through the execution path and finding the location of the drop.
• Performed DR failover testing and bringing down and then bringing back up applications after a storage change event.

Unix application Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing unix application support to Production, QA and testing of a mission critical trading system using Anthill PRO 3.8 on SunOS and linux for deployments, running Sybase iSQL scripts, starting and stopping servers and keeping code moving through the environments.
• Developing and running Autosys jil’s to do various tasks from the legacy application set to the new applications that were being developed as part of day to day support requirements of an agile development environment.

EAE Infrastructure Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing Production application support as a member of the DG EAE infrastructure team supporting the Oracle Identity Manager (OIM) platform, on SunOS performing tasks like stopping and starting of JVM’s migrating of code, examining database tables for missing or duplicate user records, creating and running autosys jil scripts, searching and analyzing logs with Perl scripts to pinpoint the reasons for failure and to assess performance before moving changes to production.
• Working on trouble shooting and day to day incident and change management in all environments (dev, sit, uat and prod).

Application Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing Production application support on the reference data team using Autosys and UNIX/SunOS automation processes to integrate the ongoing Merrill Lynch data acquisition and processing into main stream Confidential and downstream systems.
• Performing changes to and developing new Autosys scripts and batch jobs to process data feeds to various downstream systems from the Merrill lynch data feeds.
• Building move logs, entering scheduled tasks, Requests for changes and defects into the various logging systems like Maximo and presenting the same in change control meetings and keeping the changes moving on through the environments.
• Performing various tasks to facilitate migration of code, environment management and synching, fail over tests and addressing connectivity issues as they arise.

SAS Installation and Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing support to a large scale SAS implementation on UNIX/AIX, performing migrations from 9.13 to 9.2, upgrades, backup and restores, end user support, trouble shooting and various aspects of managing a production environment.
• Performed several proof of concepts like back up and restores, writing Perl and python scripts to do special tasks on the file system, shared environment build out etc on a pre production basis to study the suitability of the implementation for use in our environment.

On-site Application Support Engineer (Team Lead)

Confidential, Mooresville, NC

Responsibilities:

• Providing onsite support to Lowes to manage the retail infrastructure running the M2o, ISST, WEX and SOSe applications on the UNIX/AIX platform at Confidential .
• The work involves trouble shooting the applications following the execution path from the application through WebSphere, the database and all the interconnectivities, providing user support and education form the vendor point of view, coordinating the upgrade and bug fix efforts, retrieving log files by processing them via Perl scripts and core dumps etc for analysis by development engineers.

Systems Analyst - Complex Unix Production Application Support Engineer

Confidential, Houston, TX

Responsibilities:

• Providing 24/7 UNIX/AIX production application support on the IB-Rates-Operate team using the Inforalgo tool for receiving and processing data feeds from Bloomberg, to load incoming market data into the database for use by customers and downstream applications.
• Performing updates and modifications to the autosys scripts to do batch jobs and monitoring of the multiple in house position server applications to ensure the system was functioning and sending data through to the database for customers to pull data and run reports.
• Maintained SOX compliance and audit trail using several companywide tools to perform various functions, Keon, peregrine, alacrity, ECMS and IMT to name a few.
• Built a new system to replace the current 10 year old sun server for handling Inforalgo current production needs.
• Documenting the various changes and all the requirements of the application as we were building it so that future trouble shooting, on boarding of people and new functionality and knowledge transfer will all be easier.
• Managing users and accounts providing access to application accounts for other groups to perform their tasks like disk space moves, disk mounts, server space management etc on keonised systems that involve the applications/servers I managed.

Unix Production Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing Production application support on the reference data team using Autosys and UNIX/SunOS automation with Jboss and JMX console, Oracle forms for UI and Informatica to load incoming market securities data from various data sources into the database for use by customers.
• Performing updates and modifications to the Perl Batch jobs and monitoring of the multiple in house, legacy applications to ensure the system was functioning as we attempted to transition users into the new application.
• Entering scheduled changes and defects in the Clearquest system and maintaining an audit trail with work orders and speaking to the changes in change control meetings.
• Performing various tasks to facilitate migration of code, environment management, fail over tests and addressing connectivity issues as they arise.

Environment: Autosys, Informatica, JBOSS, Oracle forms, Unix and clearquest.

Unix Production Support Engineer

Confidential, Charlotte, NC

Responsibilities:

• Providing Production application support on the nightly build process using sys*admiral, Odyssey Triple A and Mercator data maps to load incoming market securities data from various data sources into the Triple A database.
• Performing updates and modifications to the Batch jobs to ensure the change control schedule was maintained.
• Entering scheduled changes in the Picct system and maintaining an audit trail with work orders and speaking to the changes in change control meetings.
• Writing, and modifying various scripts to help with batch automation using sys*admiral.

Environment: Sys*admiral scheduler, Sybase SQL server, Peregrine Picct, and UNIX.

Siebel Application Developer

Confidential, Charlotte, NC

Responsibilities:

• Developed data validation sub routines and procedures to check for data integrity in the upgrades performed to the CRM application.
• Modified list and form applets by adding fields and deleting fields as per requirements.
• Performed Testing and bug fixes as part of the build release process before user acceptance testing.
• Developed Data scrubbing and clean up routines on the source data aspect using SQL, PL/SQL and other database tools.

Environment: Siebel 2000, oracle 9i, Fins client, E-script and clearquest.