Enterprise Systems Engineer Resume
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Dekalb, IL
COMPUTER SKILLS:
- Windows XP, Windows 7, Server 2003, Server 2008
- Apple: OSX and iOS
- Linux: Ubuntu, Suse (SLES, SLED &OpenSuse), Redhat Enterprise, Gentoo
- FreeNAS and Openfiler
- Aberdeen, NetApp, EMC and Oracle/Sun/StorageTek Storage systems
- HP Proliant Servers
- Microsoft Office
- Symantec Ghost
- Acronis TrueImage
- VirtualBox
- VMWare
- Zenworks (Zen for Desktops and Zen Configuration Manager)
- Console One iManager
- Pharos (Uniprint)
- Apache
- Tomcat
- Windows Server Update Services (WSUS)
- Linux Shell Scripting
- HP System Insight Manager
- Novell SMT
- EMC Legato Networker
- Suse Manager
WORK EXPERIENCE:
Confidential, DeKalb, IL
Enterprise Systems Engineer
Responsibilities:
- Evaluate and implement new anti - virus solution for Netware file server environment.
- Maintain Netware and SLES (Suse Linux Enterprise Server) infrastructure.
- Migrate existing Netware servers to Suse Linux.
- Architect new platform for email migration
- Build and maintain enterprise storage networks (SAN and NAS).
- Manage and maintain enterprise print system.
- Create an infrastructure development environment for testing.
- Research, evaluate and recommend new technologies to directors
IT Support Associate
Confidential
Responsibilities:
- Maintain the Confidential ’s Windows and Linux servers, including upgrading, security measures, stability and integrity of the servers.
- Perform installation, maintenance and documentation of microcomputer hardware and applications.
- Serve as a staff consultant to library faculty and staff in microcomputer use for library applications.
- Responsible for technical assistance, troubleshooting and repair for microcomputer hardware and software systems.
- Responsible for daily computer operations of several instructional classrooms.
- Schedule the monthly installation of operating system security patches for faculty and staff computers.
- Responsible for maintaining antivirus software and ensuring virus definition files are up to date.
- Conduct training for library staff in utilization of microcomputers and their relevant applications available in NIU Libraries.
- Implement ZenWorks Configuration Manager within the library network.
- Migrated Novell print queues to Novell Distributed Print System (NDPS) printer agents, including creating new printer agents as needed.
- Maintain the e-Directory organizational units for the library via Console One and iManager.
- Administer and maintain the Uniprint pay for print system (Pharos).
- Maintain network attached storage (NAS) in the server environment.
- Supervise desktop support technicians in day to day operations.
IT Support Associate
Confidential
Responsibilities:
- Support and troubleshoot the Confidential users and their pc's and servers.
- Lead training on PeopleSoft/e-Directory migration on campus.
- Perform duties as primary e-Directory and technical issue contact person at the Helpdesk.
- Manage Windows 2003 servers and Windows XP and Linux workstations.
- Manage and maintain workstations via ZenWorks for Desktops.
Confidential, DeKalb, IL
Technician
Responsibilities:
- Repair and upgrade customer’s computers.
- Provide support to customer service in determining validity of returns and exchanges.
- Repair and upgrade interactive store displays.
- Contact vendors for support on store related issues.
- Responsible for leadership of other technicians in day to day activities.
- Supported business customers on Microsoft Windows Server 2000 and 2003 based networks.
