DevOps Manager Resume

SUMMARY:

My objective is to utilize newly acquired skills as a Certified Nursing Assistant coupled with my extensive communications, customer support and retention experience to become an asset to the Confidential team.

SKILLS:

Restorative Confidential
Customer Service
Public Speaking
Leadership
Strategic Planning

EXPERIENCE:

Confidential

DevOps Manager

Responsibilities:

Development of mobile and desktop responsive websites, mobile apps, and cryptocurrency ICO websites/ token creation.
Provide content and video search engine optimization to clients’ web content to give them visibility online using backlinking, syndication, and other combined methods.
Content creation.
Analyze marketing statistics using Google AdWords, Analytics, Search Console, and more for ideal targeting and SEO.

Confidential

Collection Technician

Responsibilities:

Collect urinalysis samples from various resident/ Confidential locations.
Monitor I&Os
Maintain positive relationship with client and patients to remain in compliance with all contracts.
Document and report quantitative data reported from each sample testing with care providers.
Transport daily collected samples to lab headquarters for testing.
Manage logistics of sampling equipment/supplies.

Confidential

Business Development Specialist

Responsibilities:

Create sales opportunities for New and Used vehicle sales teams over the phone.
Provide customers exceptional customer service and/ or conflict resolution.
Provide price quotes and inventory availability to customers.
Responsible for an average 27% of dealer’s monthly sales.

Confidential

Team Lead

Responsibilities:

Manage 28 Confidential - contracted customer service advisors.
Constructed tracking spreadsheets in Excel to track advisor coaching, self- guided training, performance metrics, and advisor schedules.
Establish daily advisor coaching directives based on advisor call handling.
Report advisor performance statistics to upper management daily.

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