SUMMARY:

Twenty - five years of experience in the technical field to include managing and installing in an ISP environment, systems administration, firmware, regulatory, Confidential testing and living in difficult work environments.

TECHNICAL SKILLS:

Microsoft Windows Applications, Microsoft Exchange Server, Active Directory, Remedy, Multi-mode/Single-mode fiber, CAT5(e) and 6, Fiber and copper test equipment, Visio

EMPLOYMENT:

Confidential

OSP Technician / Lead

Responsibilities:

• Install CAT5e/CAT6, Multi-mode and Single-mode Fiber, Terminating, keystone and patch panel punch downs, test equipment usage and troubleshooting, switch installations
• Dig permits, coordinate with Army and Air Force for existing fiber paths and new installations
• Maintain cabling in ADNs and TCFs

Confidential

ISP Technician

Responsibilities:

• Install CAT6, Multi-mode and Single-mode Fiber, Terminating, keystone and patch panel punch downs, test equipment usage and troubleshooting
• Cubicle installation

Confidential

Senior Computer Systems Technologist

Responsibilities:

• Site Surveys for Confidential ’s Confidential (Persistent Treat Detection System)
• Site Surveys, Installations and Maintenance for Confidential ’s PSDS2 (Persistent Surveillance Dissemination System of Systems)
• Logistical support for Confidential and PSDS2 systems

Confidential

Field Service/Systems Engineer

Responsibilities:

• Install and repair of Confidential equipment in the field
• Pre and Post sales technical support
• Advised Engineering management regarding product performance, quality and repair
• Maintained records of equipment repair and corrective actions

Confidential

Team Manager

Responsibilities:

• Supervise, train and participate in the running of CAT5e, CAT6, Multi-mode and Single-mode Fiber in PDS and Panduit, Terminating, keystone and patch panel punch downs, splicing, test equipment usage and troubleshooting customer issues
• Maintain configuration management diagrams for network distribution
• Generate weekly reports of current and completed projects
• Perform Switch and UPS installation/upgrades
• Direct interface with the Military regarding tasks from the Remedy ticketing system and projects inside Al Faw Palace supporting 2,500+ users
• Ensure compliance with corporate and customer policies and standards

Confidential

Firmware Test Engineer

Responsibilities:

• Responsible for testing and providing failure analysis of new projects - Create EVT Plans
• Generate, review, and organize analysis reports for firmware design engineers
• Compile and write project specific regression documentation for test system analysis
• Developed technical guides and failure analysis manuals for customer support personnel

Confidential

Associate System Engineer

Responsibilities:

• Scheduling/Coordinating regulatory testing (FCC, CE, UL, CSA, GS, TUV, etc.) to UL 60950 and IEC 60950 standards, intermediate experience with shock/vibration/bumps/thermal and dust/water protection testing
• Supervisor of testing at third party test sites, troubleshooting, test resolution, documentation
• Developed departmental procedures and guidelines for the company ISO 9001 certification
• Team organizer—PDP, System Tactics, Systems EPC, ESD, emissions & various safety related tests
• Develop and review test documentation, manuals, and technical
• Maintained consultant and server administration duties of Confidential Test Technician

Confidential

Test Technician Lead

Responsibilities:

• Supervised weekly test activities and documented results for three assigned Confidential technicians
• Created test plans, developed test procedures and maintained database of product test reports
• Reviewed test production environment—Troubleshooting and initiated problem corrective actions
• Hardware integration and test of Motherboards, ePCI, PICMG/PCI/PCI Express/ISA SBC and Backplane systems, NAS and SAN, AGP video, hard drives and CDROM (ATA, SCSI, SATA), memory, processors, NIC, tape backups, and peripherals (displays, keyboards, mouse, printers)
• Software installation, driver and interface testing using Microsoft Windows (NT/2K, XP, 98SE, Office 95/97/00 versions) at an advanced level, Linux at an intermediate level, SCO Unix and Solaris at a basic level
• Administrator of System Engineering Test Server
• Administrative duties including account setups, operating system and anti-virus patches/updates, data backups, security; Intermediate level experience with Microsoft Exchange Server and Active Directory
• Company Consultant - directly worked with the IT department with focus on hardware installation/upgrades of servers running Microsoft Windows NT/2K, Novell, and Linux including hardware and software interconnection and interfacing such as routers, multiplexers, firewalls, hubs, bridges, gateways, UPS, NIC, NAS, SAN, network printers, CAT5(e), CAT6, Fiber, electrical
• Hardware and software installation/upgrades/support of desktop systems running Microsoft Windows NT/2K, XP, 98SE, Office suite, and Linux

Confidential

Data Processing Technician / Aviation Storekeeper

Responsibilities:

• Honorably completed 6 years of military service with the Confidential
• Experience in data communications/hardware/software computer technologies, Network admin/maintenance, desktop support and training
• User account management/service support and training inter-command message traffic communications system covering the entire East coast region
• Logistical support for Confidential assets in Roosevelt Roads, P.R.