OBJECTIVE:

Automation Specialist / DevOps Engineer / Network Engineer / Systems IntegratorNetwork Protocols:

SUMMARY:

Over 30 years of diverse experience in Computers and Information Technology, mainly in Systems Integration. My experience with the TCP/IP networking protocol goes all the way back to 1988. My networking experience in general dates back to 1986, and application development skills date back to 1984.

TECHNICAL SKILLS:

Network Layer: TCP/IP(25), IPV4(25), IPV6(2), TCP(25), UDP(25), bridging and routing(25), IP - NAT(15), Firewall(15), IPSec(5), PPTP(5), SSL Tunnels(3), IPIP Encapsulation(7), IP-GRE Encapsulation(5), Packet Shaping(7), CBQ(7), TBF(7), IP-TOS / QOS(7), RAS(13), PPP(10), PPPOE(4), SLIP(15), Radius(8).

Protocol Layer: DHCP(15), DNS / BIND 4 - 9(17), WINS(10), H.323 VOIP(7), SNMP(13), HTTP(8), HTTPS(7), FTP(>15), TFTP(12), NNTP(8), XNTP(8), NFS(13), SMB / NetBIOS(8), SMTP(>15), SSH(5), RIP(8), BGP(5), OSPF(5), LDAP(2)

WAN Experience: MPLS(1), T1(8), Frame Relay(8), CSU/DSU(8), PRI(6), ADSL(5), HDSL(2), ISDN(8), DMZ(3), Load Balancing(8), V.35(8), X.25(8), AX.25(13)

Physical Networks: Ethernet(19), Fast Switched Ethernet(10), GigEthernet(3), Arcnet(>15), Token Ring(>15), 802.11b-g-n(12), Apple EtherTalk/LocalTalk/PhoneNet(>15), GSM(3), custom wireless(>15).

Operating Systems: Unix (Linux(13) Redhat, Suse, Mandriva, Slackware, SGI Irix 3.3 - 6.5(12), Sun Microsystems SunOS / Solaris(>15), SCO Xenix 286/386(4), SCO UNIX(4), AIX(2), BSD(>15), Ultrix(2) )

Windows (3.1, 3.11, 95, 98, 98SE, ME, NT 4.0, 2000, XP) (11 total)

Database: MongoDB (2), InfluxDB (1), Elastic Search (1), Microsoft SQL Server (2), Microsoft Access(6),Postgres(8), MySQL(18), Oracle(2), Dbase / FoxPro (8)

Programming & Languages: C(>15), C++,(5), Python (1), Perl(11), Mod-Perl (3), PHP(10), HTML(15), DHTML(5), Javascript(8), Unix Shell Scripting (korn(8), csh(11), and bash/sh(>15) )

Office Skills: Microsoft Office (8) (95, 97, 2000, XP) Word, Excel, Outlook, Exchange, Power Point

Graphics: Adobe Photoshop(11), Illustrator(11), AfterFX(5), Premiere(8), Acrobat(5).

Layout: Quark Express(4), Aldus / Adobe Pagemaker(12), Go-Live(5), Macromedia Dreamweaver(4).

Animation: SGI Alias / Wavefront(2), Vertigo3D(1)

Interactive Media: Macromedia Director(11), Flash(5).

Messaging Systems: (server level)

UNIX: Sendmail(8), Postfix(4), Smail(5), UUCP(>15),SpamAssasin(8), Vipulz Razor(8), POP2 / POP3(>10), IMAP(5). SSL Security(3).

Windows: Exchange(1), Windows Sendmail(2).

Telecom / VOIP: SIP(>6), PBX(12), Key Systems(>15), PRI(8), FXS(>15), FXO(>15), VOIP(8), H.323(8), Video / Audio Codecs(12), T.120(8).

Network Admin Tools: ATT Labs VNC, PC-Anywhere, Norton Ghost, tar, rmt, cpio, rdist, among others.

PROFESSIONAL EXPERIENCE:

Confidential, VA

Systems: Redhat Enterprise / Centos

Languages: Python

Misc Tools: Komodo, PyCharm, Grafana, Periscope, RabbitMQ

DevOps Engineer

Responsibilities:

• Optimized operations situational awareness by binding to Compass MySQL server as a replication slave utilizing python-mysql-replication library. Captured data points with minimal impact to MySQL server, evaluated the data, transformed that data to InfluxDB series data, utilized RabbitMQ as a transport mechanism, and coded a consumer from RabbitMQ to insert the data points into InfluxDB. This resulted in merely 250ms of overhead from the time that a point was recorded into Compass MySQL to the time that it was inserted into InfluxDB for display in Grafana or Perisope.
• System is both vertically and horizontally scalable and can be used to integrate numerous data sources to populate influxDB and/or other databases such as Elastic Search, etc.
• System is multiprocessing / multithreaded such that a single instance may send it’s data points gathered to multiple destinations. Performance is greater than 30,000 points per second.
• This same technique is currently being adapted to Science Logic EM7 to consolidate our time series data points into a single pane of glass which does not suffer from the scalability limitations imposed by traditional SQL data stores.

Confidential, Reston, VA

Systems: Windows, CentOS Linux, OpenBSD, Cisco IOS & CatOS, JunOS

Languages: PHP, Perl, C, Expect, MySQL, Oracle

Misc Tools: NaviCat, DB Designer 4, Microsoft Excel, Komodo

Sr. Automation Engineer

Responsibilities:

• Designed, architected and built a parallelized automation system to facilitate changes on network devices such that 15000 devices consisting of both Cisco IOS and Juniper JUNOS could have their configuration intelligently altered based on conditions and/or existing configuration values in less than 25 minutes. Application was expanded to include various Cisco OS’s such as IOS, NX-OS, FireWall Service Modules (FWSM), ASA, etc…
• System is both vertically and horizontally scalable such that it may accommodate any number of devices exceeding well beyond the 15000 listed above.
• Designed requirements and Testing Procedure to facilitate Real-Time Financial Service Data Multicast Stream Analyzer. System is required to be scalable in that it will detect a missing packet over any number of 1Gbps interfaces at up to line rate simultaneously. This system also has the ability to perform network troubleshooting in that it will record all traffic across the circuit being monitored in full duplex and can export selected streams to a PCAP file for analysis with external tools such as Wireshark.
• System is also capable of performing IDS analysis on captured traffic such that a new IDS signature can be run-through the captured data on the system. This is key in determining if a vulnerable system has been exploited previous to the exploit and/or IDS signature being made public.
• Tested and deployed Cisco WAAS WAN Acceleration in the enterprise. Designed requirements and testing procedures such that a variety of vendors’ products were tested under load in the test lab using a variety of test equipment such as Layer 4 -7 testing devices, WAN simulators, and other benchmarks across a variety of simulated WAN environments.

Confidential, MD

Systems: Windows, Sun Microsystems / Solaris, Redhat Enterprise Linux V3, V4

Languages: PHP, Perl, C, C++, Objective C, MySQL

Misc Tools: Nmap, Nessus, NaviCat, DB Designer 4, Microsoft Excel, Microsoft Access, Macromedia Dreamweaver, WMI (Windows Management Interface)

TSC Security Officer

Responsibilities:

• Automated perpetual random Network discovery and Security Vulnerability Scans of systems on the network from a scalable number of authorized scanning engines. Scanning engines are capable of being spread throughout the intranet thereby exposing vulnerabilities that would otherwise not be detected due to firewall policies. Scan results are populated into the database in near real-time. Network scans are done randomly thereby giving no way for an offender to anticipate and shut down services forbidden by network policy.
• Designed system in order to comply with NIST requirements, and Industry standard best practices.
• Automated Microsoft Patch Inventory, and automated mitigation of vulnerability scan findings pertaining to Microsoft patches on discovered systems, and other key configuration information via WMI for Windows based systems and SSH/Expect for Unix based systems.
• Engineered and developed a relational database to catalog systems and network devices.
• Designed and developed Perl application to execute XML send/expect procedures on system for the automation of administration tasks such as patch application, installation of software packages, and harvesting information from each system thereby automating formerly manual procedures. Failures of automated procedures logged and human intervention applied on an as needed basis.
• Wrote custom Perl application to crawl through the enterprise network for network discovery, identify remote network (subnet), gather information via SNMP to identify routing hardware, network topology, and map hosts by MAC Address to a specific port on SNMP capable Switches.
• Utilized above tools to populate Baseline database. Increased baseline database accuracy by an estimated 35% minimizing human input to only the information that could not be collected from the system such as failover systems, etc…
• Enhanced functionality of the database to include cataloging and storage of network wide historical system security vulnerabilities to include status of the vulnerability, justification for the vulnerability, and/or disabling/repair/upgrade of vulnerability with administrator feedback.
• Designed and developed custom web interface utilizing Sun Microsystems iPlanet web server and compiled in PHP as a ISAPI plug-in module later transitioned to Apache with mod php.
• Developed historical reports to indicate number of systems with problematic/malfunctional services/agents such as but not limited to SMS Clients and McAfee Clients.

Confidential, MD

Programmer

Systems: Windows, Redhat Enterprise Linux V3, Suse Linux, Sun Microsystems / Solaris

Languages: Perl, PHP, C, C++, Oracle, MySQL

Misc Tools: Custom written utilities and scan tools.

Protocols: IPV4, IPV6 and underlying transports such as UDP, TCP, ICMP

Responsibilities:

• Designed and wrote Perl application to crawl the FEMA Map Service Center web site and locate errors.
• Application was designed to use best-guess form data to populate and submit form information requested on store.msc.fema.gov web site.
• Application configuration information stored in XML config file, form data specified, and best-guess information also contained.
• Application is capable of spidering more than one site, and matches form data based on pattern matching of variable names contained in HTML Forms.
• Application detects, and fills out information for web based forms, then submits information to web server and evaluates responses searching for errors specified in XML configuration document.
• Pages individuals responsible for system integrity via cell phone text message when an error is encountered.

Confidential, Alexandria, VA

Systems: Windows, Redhat Linux, Sun Microsystems / Solaris

Languages: Perl, PHP, HTML, XML

Misc Tools: PHPeD, Toad, emacs, vi, Adobe GoLive, Microsoft Office

Database: Oracle

PHP Programmer

Responsibilities:

• Architected PHP E-Commerce engine for VIMS project.
• Integrated PHP scripts with Java Servlets for hybrid COTS integration involving Artesia Teams product.
• Assisted in Functional Requirements documentation.
• Designed and Developed a suite of PHP tools such as:
• An Oracle Database driven HTML Pull down menu generator.
• An Oracle Database driven HTML Radio Button menu generator.
• An Oracle Database driven HTML Checkbox menu generator.
• Architected a Robust Section 508 Compliant HTML template engine with the following capabilities:
• Section 508 Compliant template set for non DHTML capable web browsers such as Lynx, WebTV, among others.
• Easy deployment of new DHTML capabilities on a per-browser basis, thereby eliminating DHTML compatibility issues between Mozilla, Netscape, Internet Explorer, Opera, and other web browsers.
• Separates PHP Code from HTML and web design aspects, thereby allowing greater flexibility in site design, and alterations.
• Allows for greater productivity through the use of non-PHP skilled HTML authors to be used in site design, layout, and deployment, thereby keeping PHP development team.

Confidential Williamsville, NY

Systems: Windows, Linux Redhat, Suse, Slackware, Confidential, Sun Microsystems, Apple/Mac, Cisco Routers

Languages: C, C++, Perl, PHP, HTML, DHTML, STML, Unix Shell Scripting (korn, csh, and bash), CGI (not a language, but a standard.), Javascript, XML

Network Tools: MRTG, UCD-SNMP Utils, Cricket, mrouted, Net X-Ray, nmap, etherape, tcpdump, ICMP (ping, traceroute), routed, gated, stunnel, Sun YP/NIS

Misc Tools: PHPeD, MySQL Front, emacs, vi, Adobe GoLive / Photoshop / Illustrator, Microsoft Office, gcc, g++

Database: Postgres, MySQL

Chief Technical Officer

Responsibilities:

• Implemented and configured fault tolerant UNIX clusters to include, but not limited to MD5 capable DNS/BIND versions 4 - 9, Apache HTTP web server, Sendmail / Postfix SMTP E-Mail, and POP3/IMAP services/protocols both open/clear text and SSL secured on Linux / Irix / Solaris systems for various clients.
• Designed and implemented intranet web sites for various customers throughout the United States utilizing various WYSIWYG HTML authoring applications.
• Designed and developed a dialup ISP solution based on Central Data Products, in conjunction with Confidential hardware to provide a load balanced dialup-server.
• Implemented the use of Linux as a client in the customer Local Area Networks. Made custom modifications to the Linux Kernel and modules to optimize various behavioral characteristics and improve network performance.
• Architected and implemented a UNIX system administration CGI Web Application for use in maintaining Linux and Confidential IRIX Unix systems for use at an ISP level utilizing various programming languages such as C, C++, Perl, combined with various shell scripts to perform system administration tasks such as:
• Add / Edit / Delete / Move users and approve them for a variety of access permissions to include, PPP Dialup, Quota for personal web space, and Load Balanced Dialup.
• Manage dialup connections, enable, disable, and place modems in an on-hook state to disable dysfunctional hardware until such time as service could be arranged. Improved dialup reliability by a substantial margin.
• Monitor and chart data flow to find users on-line that may have gone idle.
• This was a research project to determine if users were simply hanging on the dialup connection and not actively utilizing their net connection.
• Allowed ISP’s to identify customers that may be better serviced by a competing ISP.
• Add / Edit / Delete modems from the database enabling a variety of hardware to be utilized including Voice Modems to form on-line e-mail voice messaging. Pioneered utilization of ODN (originally dialed number) for use on the proof of concept ISP Voice E-Mail. User would call forward their calls to a hunt group of voice modems which would then lookup the ODN and compare that to customer database, take voice mail, then e-mail voice message in .WAV or .AIFF format to the user.
• Apache Web Server configuration for Virtual Hosts. Editing of .htaccess files for permissions.
• DNS Administration for BIND 4. Tied in with dialup users that wished to have a static IP address and a host name within the ISP domain, or their own.
• Virtual E-Mail/Sendmail administration. Allowed basic changing of rule sets in the sendmail.cf file on Linux and Irix platforms to accommodate Relaying permissions, anti-spam policies, and virtual domain handling.
• Allow users to edit / change configuration of .forward files for use with applications like “vacation” auto-responder, and forward e-mail to another address.
• Implemented SpamAssasin combined with Vipulz Razor technology on Sendmail SMTP servers for Confidential mail servers and various client networks.
• Blocked 98% of non-solicited e-mail while maintaining solicited e-mail and regular customer e-mail services.
• Ported and installed above configuration on Solaris / Irix / Linux systems.
• Architected and implemented Confidential distributed intranet which utilized such technologies as SSL/PPP, IPSec, IP GRE, and IPIP encapsulation in a method to produce a multi-layered secure network. Accomplishments:
• Improved quality of service for H.323 VoIP communications hardware and software between distant offices.
• Integrated H.323 VOIP Open Source Proxy Gatekeeper (Objective C) to support dedicated hardware solutions such as MultiTech MultiVOIP products to enable H.323 calls to pass through Firewalled IP-NAT networks.
• Resolved issues such as tunnel collapses by altering gated routing daemon so that it could identify networks connected via VPN and utilize Linux “Multiple Routing Table.” Utilized C++ for custom modifications and Perl for the web administration interface. A separate routing table was used for each node of the VPN. Thereby preventing access from one VPN to another thereby greatly simplifying advanced firewall configurations.
• Configured IP TOS / QOS ( Type Of Service / Quality Of Service ) technologies and various packet scheduling techniques such as CBQ, and TBF in order to increase/improve VOIP quality/reliability in a dynamic network.
• Improved VoIP reliability.
• Allowed all segments of VPN to communicate with Multipoint Conferencing Unit on Sterling backbone without risking an intranet firewall breach.
• Wrote custom administration and traffic monitoring tools to diagnose VoIP traffic, monitor and plot activity and use. C++ was utilized for traffic analysis, and Perl utilized to plot and generate charts on a chronological schedule.
• Developed Cold Fusion sites that contained dynamic information with regard to events, lodging, and general tourism information for several tourism related sites for Niagara Falls NY and Niagara Falls Canada.
• Converted cold fusion applications to PHP combined with MySQL with an administration back end to facilitate a platform independent deployment accomodating the needs of customers to move from one hosting service to another.
• Implemented and experimented with various clustering technologies, including BeoWulf. Concluded that Confidential and 100Mbps Ethernet technology is not congruent to the needs of deployment. Although readiness and preparedness had been done, no project could be found to utilize this fine distributed clustering technology.
• Designed and developed an Open Source E-Commerce engine utilizing Apache web server, PHP, MySQL.
• Designed and implemented a strategy to increase search engine rankings by spider identification, and site optimization on a per-spider basis. Increased site visibility by remarkable values without having to purchase web traffic or search positions. Obtained #1 search engine positions for multiple client product databases.
• Designed enhanced statistics information and tracking thereby allowing E-Commerce shops to easily identify advertising streams that were effective, and further increase / maximize profits from that marketing venue.
• Designed and developed “package size aware” shipping calculator. Understands the differences between tangible, intangible, and sizes of items. Calculates size of shipping container(s), and is aware of maximum shipping size on a per carrier basis. Both real time XML and fallback localized zone/rate tables were utilized in the event of internet connection disruption to a shipping provider. US Postal and UPS are supported only since other carriers would not provide an XML interface, nor would they provide local zone/rate charts in an easy to import and update manner.
• Wrote back-office administration utilizing DHTML to improve efficiency and customer fulfillment. Integrated customer order, and product database so faults or discrepancies in listed products could easily be remedied without having to navigate extensively. “Single click product administration.”
• Designed and implemented multiple warehousing for product and integrated into shipping calculator to reduce costs in shipping for customers with many locations.
• Designed and implemented PHP Templating technology to eliminate the necessity of programming skills from HTML site design. Increased productivity and time to deployment by remarkable percentages. Decreased the skill set necessary to design a custom look and feel design for an E-Commerce web site. Enabled multi-team development for sites where one team specializes in a particular browser like Mozilla, Internet Explorer, Netscape, Opera, or other W3C capable browser with extensions. Designed and developed data mining applications in Perl to gather information from competing web sites. Data was collected from the competing web sites, HTML tags stripped, then verbs eliminated from the data. Remaining data was compared to product database, and if found logged in a separate data file for analysis by personnel. Increased competitive awareness and saved countless man hours of research for select customers involved in beta-test. Product was never incorporated into the E-Commerce engine since the bandwidth required for scanning was substantial and cost prohibitive for non-dedicated server customers. (Traffic / Bandwidth Accounting Issues were never addressed before Confidential was dissolved.)
• Specified and implemented high end solutions utilizing HP Netservers for high availability databases involving Postgres, MySQL and Oracle SQL Servers.
• Designed and developed dynamic JavaScript site navigation that is derived from a MySQL database utilizing PHP.
• Allowed for the infinite expansion of the web site for navigation and content utilizing the Apache Rewrite engine.
• Eliminated the need to author individual pages and maintain site navigation manually thereby saving countless man-hours involving site design, navigation and maintenance.
• Designed and implemented real-time site re-writing to identify e-mail spiders and re-write e-mail addresses on site and replace with spamcop e-mail addresses to catch e-mail address harvesting spiders in a turn-themselves-in manner. Effectively corrupting the spammers database CD’s being sold by questionable sources.
• Deployed Microsoft PPTP VPN Technology, IPSec, and Open Source SSL / PPP VPN solutions utilizing stunnel variety of different connections such as load balanced dialup, ADSL, cable modem and ISDN allowing customers direct and unfettered access to their virtual server. Enabled ODBC database connectivity for their use in custom report generation or site maintenance utilizing Samba / Windows File Sharing capabilities instead of clear-text FTP transmission directly over the internet.
• Designed Radio / Wireless Networks, and utilized Cable Modem technology combined with VPN technologies to deliver load balanced fault tolerant connectivity between remote networks. Utilized SNMP network monitoring utilities combined with OSPF and BGP routing messages to inform routers of dynamic changes in network topology such as VPN/Tunnel collapses, RF network outages (usually weather related). Network monitor was written using C++ and an open source SNMP library.
• Pioneered Cornell University grayscale CuSeeMe Public Reflector technology in 1995 with first deployment being in Niagara Secondary School System, Niagara Falls Canada. Further enhancements and experimentation / deployment involving MultiCast technologies over several years.
• Retained as a network administrator by several local ISP’s throughout the Western New York and the Southern Ontario Region. (personal - not related to Sterling)
• Ported several open-source applications written in C, C++, and Objective C to various releases of Unix such as Solaris, Linux, and Irix.
• Experimented with Linux MIPS on SGI Indy as a possible turn-key H.323 video teleconference platform. Insufficient support in the operating system for built in hardware lead only to GnomeMeeting working with SGI Indy Audio device, and not deemed stable. SGI/MIPS Linux also required bootp/tftp network bootup. Insufficient data from SGI regarding built in video hardware, so a driver could not be implemented, and the expense in man hours not justified. (personal endeavor - not related to Sterling)
• Engineered high performance 3D rendering networks for high-end film production using Sun Microsystems Pixar rendering engine, and Confidential Alias / Wavefront animation software for various animation houses in the US and Canada.
• Established a data conversion processes for multiple geometry data formats such as Postscript outline to Wavefront .obj format. Wrote most conversion applications in C++. Perl was utilized in conversion processes where the data being converted would not be used on a regular basis or at differing locations.
• Trained staff at various animation houses on data conversion processes, filters, and animation software.

Confidential, NY

Multimedia Programmer

Systems: Windows 3.1, 3.11, Linux, Confidential Irix 5.0, Sun Microsystems Solaris 1.0 / SunOS, Apple Macintosh System 7.0

Languages: C, Perl, Unix Shell, Quick Basic, Lingo

Network Tools: BOOTP, DNS / BIND 4, ICMP (ping, traceroute), routed, Sun YP/NIS

Misc Tools: emacs, vi, Adobe Photoshop / Illustrator, gcc, g++, Macromedia Director, Adobe Premiere, Cosa AfterFX

Responsibilities:

• Designed presentations in Macromedia Director, and 3D animations done in Vertigo 3D.
• Wrote MacroMedia X-CMDS in Borland C++ for use on Macintosh PowerPC platforms. Mainly for control of external devices such as VLAN, or video disc players for specialized Kiosks and training applications.
• Performed Video capture and 2D composites with Adobe Premiere and Cosa AfterFX utilizing (then) state of the art digital video hardware such as SuperMac Digital Film, and broadcast quality Truevision products.
• Designed data filtering applications in perl to verify data in the customer database and massage scanned/OCR data from various sources to increase direct-mail advertising media distribution. Verify address format, flag problematic addresses for verification.
• Designed and implemented application to organize direct mail campaigns in an effort to save postage by optimizing bulk mail advertising campaigns.
• Maintained Sun Solaris / Confidential IRIX 3D animation and rendering equipment network.
• Optimized above network and tweaked kernels to maximize rendering performance and maximize performance of Animation workstations running SGI Alias / Wavefront.

Confidential, NY

Multimedia Programmer

Systems: Confidential Irix 5.0, Apple Macintosh System 7.0

Languages: C, C++, Perl, Unix Shell, Lingo

Network Tools: BOOTP, DNS / BIND 4, ICMP (ping, traceroute), routed, Sun YP/NIS

Misc Tools: emacs, vi, Adobe Photoshop / Illustrator, gcc, g++, Macromedia Director, Wavefront 3D visualization software

Responsibilities:

• Configured in-house Multimedia department network and workstations.
• Integrated SGI Irix 5.0 systems and Macintosh System 7 systems.
• Developed various file translation programs in C, C++ and unix shell scripts for importation of various data formats into 3D representations including but not limited to Molecular animation and material stress analysis data. Data was imported from several applications ranging from SAS statistical analysis software, Sybil molecular design software, AutoCAD, IBM Catia, and Harris Finesse electronics design software to Wavefront .obj format.
• Integrated SGI Irix 5.0 systems and Macintosh System 7 systems.
• Developed various file translation programs for importation of various data formats into 3D representations including but not limited to Molecular animation and material stress analysis data. Data was imported from several applications ranging from SAS statistical analysis software, Sybil molecular design software, AutoCAD, IBM Catia, and Harris Finesse electronics design software.
• Edited audio tracks for video productions / documentaries on SGI MultiTrack audio editing software.

Confidential, NY

Chief Technical Officer

Systems: Windows 3.1, 3.11, Linux, Confidential Irix 3.0 - 5.0, Sun Microsystems Solaris 1.0 / SunOS 4.1, Apple Macintosh System 6.0 - 7.0

Languages: C, C++, Unix Shell, Quick Basic, Lingo, C-Kermit

Network Tools: BOOTP, DNS / BIND 4, ICMP (ping, traceroute), routed, Sun YP/NIS, uucp, uucico, uux

Misc Tools: emacs, vi, Adobe Photoshop / Illustrator, gcc, g++, Macromedia Director, Vertigo 3D animation software, Adobe Photoshop, Illustrator, Premiere, among a vast array of other products by fine vendors.

Responsibilities:

• Wrote technical proposals for various RFP´s for Federal Government agencies.
• Specified, assembled and installed a high-end broadcast video and photographic quality Multi-Media workstation for DISA White House Communications Agency. Output formats included video broadcast tape on Sony BVW-50 portable video editing deck, and photographic quality print output on Kodak XL7700 photo-printer.
• Wrote technical proposal and installed awarded contract for high-end 3D visualization workstations for the Naval Underwater Research Command, Newport Rhode Island.
• Other awarded and installed contracts include but are not limited to Federal Aviation Authority, Air National Guard, among others.
• Established exucom.com as the first company in the Buffalo region with an Internet presence.
• Integrated Apple Macintosh systems, Sun Workstations running SunOS, and Confidential workstations into a multimedia environment by utilizing UNIX to emulate AppleShare, and Windows SMB (Now Samba) file sharing.
• Specified and installed systems for various television stations to include WIVB TV, Buffalo, New York.
• Provided technical support for clients such as American Color (now Sullivan Graphics ) News Week, Time Magazine, Brand Names, and Rich Products.
• Worked with Rebo Systems of New York, New York to integrate HDTV and digital imaging on the Macintosh.
• Reviewed various software and hardware products to determine which was the best recommendation for various Multimedia needs.
• Written up in various trade magazines such as VAR Business, Advanced Imaging, and Communications Week.
• Conducted early experiments involving software RAID level 0 striping solutions on Irix NFS server for in-house storage purposes.
• Designed and implemented a procedure whereby data was imported from OCR and other sources about suppliers, product databases, and integrated into Apple/Macintosh platform running POS-IM point of sale software. Enabled sales staff to have up-to-date pricing and accurate descriptions on all products available. Purchasing department had easy access to up to date pricing from distributors.
• Wrote C++ proprietary database application in conjunction with C-Kermit scripts to acquire data from suppliers dialup ordering service and cross reference our inventory database in real-time.
• Wrote application in C++ to query our point of sale system as to availability or changes.
• Recognize discrepancies, and or availability. Perform update or addition in real time as necessary.
• Eliminated human intervention regarding product updates in our database. To update a product all the operator had to do was use the terminal to browse the Ingram database.

Confidential, MA

Field Technician

Systems: Motorola Centorex VHF and 800Mhz Spectra Radio Communications Systems

Languages: N/A

Network Tools: N/A

Misc Tools: Compaq LTE 286 Laptop for configuration through serial port with Confidential C-Kermit communications software for DOS. Installed subcontracted two-way Centorex VHF and Spectra Microwave communications systems for New York State Police, Massachusetts Electric, and other smaller contracts for Confidential, Needham, MA.

Responsibilities:

• Assembled a team of installation technicians into a production style installation process with specific procedures for each make of vehicle.
• Cut the average time from 8 hours for a complete installation to an average of 50 minutes per vehicle.
• Implemented innovative ideas such as rubber coated magnets to hold parts during installation, cordless drills with quick release chucks.

Confidential Cheektowaga, NY

Systems: MS-DOS, Interactive Unix (386ix), SCO Xenix 286/386, QANTEL, Basic/Four

Languages: C, Unix Shell, Quick Basic, QIC Basic, BBII, Z80 Assembly, Progress 4GL, FoxPro/Dbase/Clipper

Network Tools: uucp, uux, uucico, ka9q (ms-dos)

Misc Tools: QED, emacs, vi

Database: DB2 - Dbase / FoxPro, Progress 4GL

Programmer

Responsibilities:

• Wrote various portions of a point of sale system known as VARDIS on QANTEL systems for clients such as Rosa’s Superstore utilizing QANTEL QIC-Basic.
• Experimented with various telephone voice cards such as Dialogic and Bigmouth on Interactive UNIX 386ix and MS-DOS systems utilizing C and QuickBasic.
• Acquired knowledge in the use of InMOS Transputers, and Neural Networks combined with Dialogic hardware for early utilization of true IVR systems where human voice is utilized instead of touch tone (DTMF) as an interface.
• Wrote C application to handle IVR functions, parse audio data, strip leading and trailing silence, then hand off to InMOS transputers. Transputers then utilized as many Neural Nets as necessary for confidence test of result. Successfully determined difference between spoken “Yes, no, who, what” human speech over telephone.
• Virtually eliminated the need for DTMF (touch-tone) as a requirement for a basic IVR systems. (System and rights sold to Voice Technologies Group circa 1990)
• Supervised and lead programmers writing various database applications in Dbase/Foxpro for industries such as Real Estate Management, Contact Management, and Newspaper Classified Content.
• Wrote call center application on Interactive Unix (386ix) utilizing Terminal Servers and text based DEC VT100 Terminals combined with Dialogic hardware to accommodate information gathering from CallerID.
• Calls distributed to appropriate terminal / phone/ operator.
• Dissected protocol for use on Vodavi PBX RS232c programming port.
• Created appropriate wait queue and distributed calls in a first call first serve basis.
• Customer information from CallerID was pulled from custom FoxPro application running in MS-DOS on a separate machine.
• Both Unix and MS-DOS system were connected via RS232c null modem cable utilizing high speed NS16550afn serial UARTS.
• Other projects included but not limited to Progress 4GL on both MS-DOS and SCO Xenix 286/386 for various applications such as small point of sale systems and contact managers.

Confidential, CA

Systems: Baird systems 70 - 77 Nuclear Gamma Camera

Languages: N/A

Network Tools: Tektronix Oscilloscope / Fluke Multi-Meter / Logic Probe

Misc Tools: N/A

Technician

Responsibilities:

• Refurbished Baird Systems 70-77 Nuclear Gamma Cameras.
• Stripped down, inspected, painted, reassembled and trouble shot various peripheral control boards and on-board AMPEX computer.
• Replaced bulbs and fixed cable assemblies.
• Aligned hard drive, troubleshot 9 track tape backup systems.
• Ran diagnostics once operational and tuned the crystals in the array.
• Performed on-site service throughout the western United States.

Confidential, Williamsville, NY

Systems: MS-DOS 3.0, Apple Macintosh System 4.0 - 5.0, Commodore Amiga Kickstart / Workspace

Languages: N/A

Network Tools: N/A

Misc Tools: Aldus PageMaker, Adobe Illustrator

Database: Dbase IV, PFS Products

Sales Associate

Responsibilities:

• Consulted with customers on the right choice for their computing needs.
• Set up various Arcnet, Token Ring, and LocalTalk PhoneNet networks.
• Trained various customers on spreadsheets and desktop publishing on Macintosh systems using Aldus PageMaker and Adobe Illustrator.
• Studied Tom Hopkins sales techniques, and doubled sales within a two-week period.