It Tech Support / Web Designer Resume
NJ
TECHNICAL SkILLS:
Programming Languages: VB Script, XML, DHTML, Confidential, Java Script, XSLT, Lotus Script, Shell Script, ASP Script, Test Scripting Language, PHP 4.x, Java, SQL Programming
Software/Databases: Crystal Reports 2007, T - SQL, ETL, MS Access, Domino/Lotus Notes ( 5.x, 6.x), MS SQL Sever, Oracle, MySql, and Sybase
Tool: HP quality center (HP QC v10), LoadRunner, WinRunner, TestDirector
Interface: Knowledge of Confidential and Sun's eGate interface tools, HL7 standard
Operating Systems: MS Windows, HP-UNIX, AIX
PROFESSIONAL EXPERIENCE:
Confidential, NJ
IT Tech Support / Web Designer
Responsibilities:
- Maintain, Repair, Manage and update databases
- Provide programming for continued ongoing support
- Prepare monthly sales and expense report
- Control warehouse inventory, forecasting, and placing orders with suppliers
Technologies: MS ACCESS, MS Excell, QuickBook, VBScript, PHP/my sql, XML, HTML, JavaScript
Confidential, NJ
Quality Center Admin
Responsibilities:
- Interface with other defect tracking site data via OTA API of HP Quality Center
- Provided first level analysis and HP QC support for inquiries regarding applications used by more than 2000 users
- Responsible for providing customized defect tracking GUI interfaces based on HP QC (version 10) and HP Application Lifecycle Management (ALM)
- Perform test analysis, and create customized report
- A working knowledge of quality techniques, methodologies and tools and be able to establish, maintain and implement all testing deliverables including script writing, execution and defect management.
- Develop interface/integration solution per standards for particular data exchange
- Develop Oracle SQL scripts for maintaining administration tasks.
- Creation of queries, running pre-defined scripts, configuration, security, and interpreting logs and traces
- Responsible for testing devices, fixes, new services and products that the team is supporting
- Responsible for administration of the device requirements Microsoft Share point portal
Technologies: HP Quality Center (customized defect tracking workflow), MS ACCESS, Oracle 10, Crystal Reports 2007, Sharepoint 2007, VBScript, ASP script, XML, HTML, JavaScript
Confidential
System Engineer
Responsibilities:
- Work on interface analysis, and development for systems that interface with RHIO HIE (Health Information Exchange) and various EMR/EHR (Electronic Health Record)/VHR (Virtual Health Record) systems (Interface with a large integrated healthcare organization with twenty hospitals serving Bronx NYC area)
- Map HL7 messages and design message conversion tool
- Designed and implemented XSLT script to transform HL7 message to XML
- Testing, transformation, cleaning and integration of multiple healthcare transaction data sources
- Configure/setup interfaces in bridges for receiving (inbound) and sending (outbound) messages to Hospital/laboratory systems
- Develop interface/integration solution per standards and best-fit for particular data exchange
- Responsible for running error log reports for different interfaces to find the messages failed, cause of failure, fix the messages and ask the sender to resubmit the messages
- Experienced in System/Integration/GUI/Users Acceptance Testing (UAT)
- Ensure proper testing processes are established and followed to enable high data integrity, volumes and frequency
- Assist customers with planning and roll out of new features, upgrades, some training and custom projects
- Build data interfaces with EPIC, MCKesson, GE Centricity
Technologies: Health care date exchanged, HL7 interface, Mirth, DB2, Lotus Domino 7.0, XML, XSLT, CSS, JavaScript, ETL
Confidential, Peapack, NJ
System Engineer
Responsibilities:
- Perform daily data back-up, disaster recovery planning
- Perform restores upon request, troubleshoot backup performance issues and failed backups
- Significant experience with MS Excel - Macros, Access DB and Macros, Confidential
- Use ICD 9 in Medicare and Medicaid domains of the healthcare systems and industry for inpatients, outpatients, reimbursement methodology.
- Identify conversion issues and mappings for converting data from one vendor system to another
- Design templates for providers
- Train users on the proper setup and use of vendor software applications
- Experience with data collection from electronic medical records and analysis of claims data required.
- Provide specialist support of applications systems, including: support of new business needs, problem resolution, and product upgrades
- Design, develop, test, and implement interface changes and batch processes
- Experience with major hospital systems (McKesson - Practice Partner, Kodak - SoftDent, Meditech)
- Maintain activity logs, including history of end user interactions, needs assessments, modifications, troubleshooting, error corrections and upgrades.
- Work on MS SharePoint document management system
- Provide Help Desk support to resolve immediate problems
Technologies: VBScript, MS Access applications development, DOS batch process, SQL Server 2000, T-SQL, Shell Script, and MS Windows SharePoint Services
