SUMMARY:

Strategic and results - driven Cobol Programmer and Technical Lead with an over twenty-year track record of successful experience in fast paced, demanding and rapidly changing environments. Demonstrated results in working with business areas to convert requirements into technical specifications for developers. Ability to maintain focus on achieving bottom line results while planning and implementing complex technology and business solutions to meet a diverse range of business needs. Known for motivating and rallying people and organizations to allow IT to deliver the value demanded by the business vision.

TECHNICAL EXPERTISE:

• COBOL
• SQL
• JavaScript
• ServiceNow
• HTML
• Changepoint
• Microsoft Access
• IMS & DB2 databases
• Microsoft SQL Server Mgmt. Studio
• CICS & SCEPTRE
• JCL
• Easytrieve
• SAS
• Web server monitoring
• Endevor & Changeman source code versioning
• Expeditor & Intertest testing tools
• IBM mainframe with MVS and Rumba interface

PROFESSIONAL EXPERIENCE:

Confidential, Eagan, Minnesota

Application Analyst, Sr.

Responsibilities:

• Developed and modified ServiceNow request forms including work with business rules, UI policies, JavaScript catalog client scripts, and workflows to assist customers with their desired requests.
• Designed new ServiceNow forms allowing 98% customers to interact with their IT partners leading to a smooth and efficient connection ultimately reducing time and frustration.
• Supported the Changepoint application with troubleshooting incidents, installing patches, researching issues by logging in servers and handling interface with daily processing, time export, and import to SAP.
• Developed SQL queries providing management data analysis, developed reporting of project, run the business, and administrative time assisted in researching for management actions on 3000 resource allocation.
• Approved access requests, register user, terminate users, create generic accounts, and convert account from transitioning resources to maintain a very clean and accurate application with reliable data.
• Trained base users, resources managers, project managers and create written training documentation to help the 3000 resources perform their jobs easier and reduce application requests from 400 to 75 per month.

Confidential, Bloomington, Minnesota

Product Engineer

Responsibilities:

• Collaborated with the Short Cycle Fill project team to produce detail requirements; and translated the requirements into the system design document (SDD) resulted in saving millions of dollars per year.
• Produced requirements for the Automated Claim Transaction Reconciliation project with the 20 person project team; and created a system design document for the usage toward development.
• Due to the merger with Medco, collaborated with Express Script and Medco personnel for the conversion requirements, provided system research on data elements, produced database unload SQL, produced database triggers on converted tables, created JCL to initiate triggers, and maintained production pharmacy data.
• Coordinated and prioritized weekly the production problem incidents with the application management support team and interfaced with the users with status information.

Confidential, Minneapolis, Minnesota

Application Systems Engineer

Responsibilities:

• Provided Information Technology services through Confidential Inc.
• Coordinated, designed, and developed Commercial banking application for the Wachovia conversion projects with interface GUI Java frontend with stored procedures.
• Served as technical lead on Custom BAI project from creating technical designs to being the focal point for team members.
• Developed and verified customer banking reporting through banking standard BAI formats, Non-BAI controlled disbursements formats, and shared draft formats.
• Assisted with end-to-end testing from frontend screens, loading and verifying database values via SQL queries, batch processing and Safe Transmission execution.
• Participated in implementation of developed SQL COBOL software including system verification and monitoring the production processes.

Confidential, Eagan, Minnesota

Principal Software Developer

Responsibilities:

• Served as medical provider application lead for capital projects, maintenance and support. The source of record for the provider application is IMS database.
• Coordinated, designed and developed a mainframe enterprise provider service with interface to a distributed JAVA application for service to claims, managed care and other health care applications.
• Coordinated and designed the National Provider Identification (NPI) project as the technical lead and met the mandated federal program implementation deadline.
• Designed and managed Medicare Risk Adjustment (MRA) project for provider application interface; program earns an increase in revenue of $10,000,000 yearly.
• Translated provider business requirements for Confidential, military claims processing into technical IMS, DB2 and batch designs for the development team; provided the company with $800,000 yearly revenue.
• Coordinated and designed the provider interface updates to the Blue Cross Blue Shield Association to remain in compliance and avoid $90,000 in fines.

Confidential, Eagan, Minnesota

Developer

Responsibilities:

• Served as mainframe application lead for projects, maintenance and support.
• Designed and developed the Tech Ops’ Line Maintenance and Employee Performance & Development (EPD) to better track aircraft maintenance and reward & disciplinary actions for ground operations department.
• Posted manager and employee performance reports to the web using HTML and JavaScript for easy access.
• Developed and supported the first E-ticket processing, flight scheduling, aircraft routings, airport station manager’s goals & performance, and RESNET application for tracking reservation call statistics for more efficient processes which resulted in cash savings.
• Developed and supported ground operations such as training application (ICBT), learning management systems (LMS), computer assisted passenger screening (CAPS) and passenger connection reliability (PCR) which helped with daily operations and prevent Confidential fines.